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All 242 San Francisco hotels »

Hotel Bijou

2.5 of 5
111 Mason Street, San Francisco, CA 94102
Hotel amenities
Ranked #121 of 242 hotels in San Francisco
3.5 of 5 stars 382 Reviews
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382 reviews from our community

What travelers say about this hotel
  • Union square(14)
  • Cable car(10)
  • Continental breakfast(5)
  • Homeless people(5)
  • Street noise(4)
  • Movie theme(4)
  • Front desk staff(3)
  • Great location(3)
  • Very helpful(3)
  • Tenderloin district(3)
Traveler rating
    98
    166
    73
    31
    14
Only show reviews for Family (24) | Couples (93) | Business (32)
Date Rating
Svendsen-Jensen
Copenhagen, Denmark
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed October 10, 2011

The location is fine. Close to Market St. Close to Moscone Center. Close to cable car. The breakfast is ok - bread, egg, pancakes, youghurt, corn flakes, fresh coffee, fruit and juice. Room are ok, but you have to ask for earplugs! The noise from outside Can be too much. More

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hccpsu
hccpsu
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed September 29, 2011

We ended up at the Hotel Bijou through hotwire.com, and after reading some of the reviews I was nervous. We arrived early and wanted to drop off our luggage, but we were pleasantly surprised at being allowed to check in early. The hotel is a bit worn, and the rooms are dated, but they were clean (although very small). My... More

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Deirdreellen
1 review
3 helpful votes
4 of 5 stars Reviewed August 13, 2011
3
people found this review helpful

Have to say was alittle nervous about hotel from reading reviews, however upon arrival these went away!! The location is excellent right next to the BART line, Westfield shopping centre and 3 min walk from union square. Hotel staff was fantastic very helpful and nice, hotel room was clean and nice. Unfortunately homelessness is a huge problem in San fran... More

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colbuck
Milan, Italy
Top Contributor
78 reviews
122 helpful votes
2 of 5 stars Reviewed August 10, 2011
4
people found this review helpful

We stayed here 3 nights and it was the first hotel of our vacation so we were hoping for a good sleep to recover from jet lag. But it was far from being a good welcome! We arrived at 10 pm and the first thing we saw was a shopping cart loaded with rags parked in front of the entrance... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
August 12, 2011

Dear Guest, I am so sorry that we missed your email, it was not our intention to ignore any of your requests. We always do our best to find solutions for our guest needs. Thank you for your valuable input on your stay at the Bijou, I have move forward in hopes of rectifying the mistakes that you have kindly... More

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sloan e
New York City, New York
1 review
4 helpful votes
1 of 5 stars Reviewed August 9, 2011
4
people found this review helpful

I was only able to get 1 hr of sleep because of all the police activity outside. The area was literally abuzz with sporadic police sirens until 3am! I was exhausted the next day. Not such a good thing considering that I was running the San Francisco Marathon. The location of the hotel doesn't justify its price tag. More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
August 11, 2011

Dear Mr. Sloan My apologies for the disturbance outside of your guest room. Unfortunatly with the demand that the SFMarathon brings to SF with other combined events, it makes out for one wild party night in San Francisco, my apologies. I hope that you enjoyed running the SF Marathon, and hope the city will have the pleasure of your company... More

Alzo88
San Ramon, California
1 review
5 helpful votes
1 of 5 stars Reviewed August 6, 2011
5
people found this review helpful

This place is a hot mess. The instant you walk into the room the first thought that comes to mind is "GET ME OUTTA HERE!" Everything is terrible from the TV with no video jack to the bathroom where you could hear someone in the next room taking a dump to the uncomfortable twin beds. We actually spotted stains on... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
August 11, 2011

Dear Guest My sincere apologies that our establishment was not to your liking. Most reviews are charned with Le Petite Theater, I wish you would have contacted managmenet or the front desk while on property so that we could have reviewed your room, we could have offered a room move. I am glad to hear that the location worked well... More

LauraL81
Seregno, Italy
Contributor
18 reviews
6 helpful votes
3 of 5 stars Reviewed August 3, 2011
1
person found this review helpful

Hotel Bijou is a really nice hotel in a very good position. In only two/three minutes on foot you can reach powell street, where you can jump on the cable car or other buses. In five/eight minutes on foot you are in Union square. The room we had was very small and a little cold, but clean, confortable and quiet.... More

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TTTMOM
san antonio
2 reviews
2 helpful votes
5 of 5 stars Reviewed July 29, 2011
2
people found this review helpful

We booked our room at the Bijou as a Mystery Hotel from BookIt.com and did not know what to expect. We couldn't have been more delighted, this boutique hotel was in the area that we wanted it to be, had been recently redecorated so everything was clean, fresh and Kitchy. The lobby has a small movie theatre, we did our... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
August 5, 2011

Excellent!, I am glad to hear that your stay with us was a successful one, Thank you for taking the time to write a review, we hope to see you again, soon, dont forget to mention that you are a return guest. Kind Regards Blanca Rivera General Manager More

mrpaulus
Hong Kong, China
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed July 24, 2011

Check-in was hassle free. Staff tried to answer all questions and was helpful. Lobby and rooms are appointed nicely. Clean room and bathrooms; fairly updated rooms. Negative: someone caused a "prank" fre alarm while I was there, in the middle of the night, which forced everyone outside. It took about 30 minutes before we were back in our rooms. Also,... More

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rleckie
California
2 reviews
8 helpful votes
1 of 5 stars Reviewed July 22, 2011
2
people found this review helpful

We stayed here for three nights and on all three mornings we had cold showers. The first morning was very cold water due to a maintenance failure per the front desk - OK, these things do happen. However, the next two mornings when we got up at 8:30am, the hot water had run out, leaving very cool water. The heater... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review
August 5, 2011

Dear Guest My apologies for the cold shower. Please be aware that the situation has been taken care of. This was an unfortunate anomaly that happened during this week. Thank you for taking the time to write a review about the hotel, we appreciate your feed back. Kind Regards Blanca Rivera Hotel Bijou General Manager More

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Hotel Bijou Also Known As

  • Bijou Hotel San Francisco
  • Hotel Bijou San Francisco
  • Bijou San Francisco
Address: 111 Mason Street, San Francisco, CA 94102

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