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All 236 San Francisco hotels

Hotel Bijou

2.5 of 5 Hotel   |   111 Mason Street, San Francisco, CA 94102
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69%
Ranked #122 of 236 hotels in San Francisco
A recent review
5 of 5 stars reviewed 2 weeks ago
Luckyman2014 Newark, Delaware
  • Overview
  • Reviews (522)
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522 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
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English first
Newark, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had very nice experience staying in this hotel for two whole weeks in last year. What really impressed me is that the hotel service was wonderful and the crew was very nice and friendly. For an example, I lost my receipt somehow but I need it for accounting information. I contacted the hotel and they sent a copy to... More

Was this review helpful? Yes 1
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear guest, I am so pleased to hear that you had a very nice experience staying with us here at the Hotel Bijou. I hope that when you have another stay in San Francisco you decided to stay here with us so we can show you again, how valuable you are to us! Thank you again and see you soon!... More

Carlow, Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In general the room was clean, staff friendly etc, can't fault the hotel there. During the day the location seems quite good, quite central, near transport links short stroll from Union Square. At night however the street environment can be quite intimidating, though we witnessed nothing violent etc. we felt uncomfortable there.

Was this review helpful? Yes 1
Sherwood, Oregon
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

"The staff - excellent. The room - clean. The furnishings - worn, but vintage." So says the review by zzptm, and it expresses my impression. I was here to work with SF City Impact in the Tenderloin, and had no illusions about my environment. The hotel is literally on the outer edge of that district, with upscale businesses in one... More

Was this review helpful? Yes 3
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Hi Graig! Thank you so much for writing your review, we appreciate it! I'm glad you enjoyed your stay with us and the hotel met your needs during your trip. I look forward to seeing you again for your return trip Thank you again! Jaleesa - Front Desk Staff More

Schererville, in
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 21, 2014 via mobile

Well priced hotel. Managed to get a half way decent rate despite the high price of other downtown hotels. Wanted to avoid the super touristy area of the wharf so chose downtown thinking it would serve as a better home base. The stay was ok. Rooms are kind of tired but understandably for the age of the building. Seemed pretty... More

Was this review helpful? Yes
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear Dan, Thank you for taking the time to write a review for us! We do our best to keep our rates reasonable, yet competitive with other hotels in the area since we are located near union square. Sorry to hear about the mold in your shower, hopefully you have brought this up to our maintenance has gotten to this... More

Dallas, Texas
Top Contributor
66 reviews 66 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 20, 2014

The staff - excellent. The room - clean. The furnishings - worn, but vintage. And that's where some people are going to holler "This place is a dump!", as did one visitor there that got bumped from a stay at the Hilton. I saw the Hilton, by the way... wow... but this place isn't Fawlty Towers, either. I enjoy places... More

Was this review helpful? Yes 1
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Hi DW! Thanks for your review! It was a please speaking with you during your stay you sure made an impression on all of our staff!! Thank you for acknowledging that the staff here knows how to work with the people, as we do. We know all a majority of the things to help our guest be more comfortable and... More

Toronto
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 8, 2014

Room was small, but well-appointed. Breakfast rather minimal considering it's an extra charge; would be happy to pay a few dollars more for more choices. Be aware more-or-less mandatory valet parking is extra, though not unreasonable for downtown SF. And, note that hotel is right on edge of a sketchy neighbourhood, the Tenderloin. Timid travellers will want to avoid walking... More

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, Our breakfast for the cost of $7.05 includes the following, bagels, toast, English muffins, pancakes, waffles, hardboiled eggs, cereal, oatmeal, yogurt, ham, deli turkey, and salami, with cheese variation of pepperjack, swiss, or provolone, tomatoes, cottage cheese, diced peaches, pineapple or strawberry for topping . With several juice options including warm items such... More

Tamuning, Mariana Islands
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 3, 2014

The hotel itself is clean and not expensive considering the proximity to Union Square and compared to the pricey hotels. BUT the hotel is unfortunately on the border of the Tenderloin District (rough neighborhood) where some beggars and scary looking people hang out. Only stayed one night. I recommend this place only for budget adult travelers. I hesitate bringing children... More

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for writing a review, I am happy to hear the hotel was in good location to your needs, yes we are very central. And that the housekeeping staff maintained good clean standards and that it was reflected on your stay. Yes we do border the tenderloin area however, the street people more wonder than bother people,... More

Perth, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2014 via mobile

People who require wifi NO problems on the 4th floor working fine .close to every thing couldn't aske more helpful staff,room small but clean and all one needs Easy to get around bar next door . short walk to transport and restaurants. great value

Was this review helpful? Yes 2
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, we made some wifi upgrades in March, and I have much happier guests. Glad to hear that you experience good wifi reception. We hope to see you again soon. Kind Regards Blanca More

Green Bay
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2014

Hotel Bijou was the perfect place to stay while I was in San Francisco. Conveniently located just blocks from Union Square, it was easy to get around downtown and be just steps away from "home." Blanca, Maria and JR were helpful, friendly and always welcoming with a smile and the valet staff was very accommodating and reliable. The rooms were... More

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, I am excited about all your comments, happy to hear that we met your expectation needs. and that your stay with our hotel was a good one. Great location, and great staff. We look forward to another weekend visit. Kind Regards More

Winnipeg, Canada
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 28, 2014

The hotel is located in a great spot to connect with transportation. It is within easy walking distance to busses, street cars, cable cars, BART, and light rail. It is a brief and easy stroll to Union Square and Chinatown. The surrounding neighbourhood is pretty seedy, especially after dark. There are several street people, panhandlers, and druggies hanging out nearby.... More

Was this review helpful? Yes 2
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, we are happy to hear that the location of the hotel and the staff were to your liking, we do apologies for the internet we made some improvements on the weekend of 3/15/14, we have seen better results, and we are making some additional improvements within the month, so please keep your eyes... More

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Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
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Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

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Amenities

Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel Bijou is the most unique of all the Bay Area boutique hotels in downtown San Francisco. Inspired by San Francisco’s rich cinematic history, our San Francisco Union Square hotel is adorned with classic movie palace designs and dramatic Hollywood portraits. We even have a mini movie theater in our lobby showing a nightly double feature of glamorous San Francisco-based movies.Each of our 65 comfortable guest rooms in our Union Square hotel in San Francisco is named after a motion picture shot here in the city. Using the original movie stills as decorative accents, Hotel Bijou provides our guests with the most interesting downtown San Francisco hotel rooms while simultaneously keeping you centrally located to everything this exciting city has to offer. ... more   less 
Number of rooms
65

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