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Hotel Bijou

2.5 of 5 111 Mason Street, San Francisco, CA 94102
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Hotel Bijou
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Hotel Bijou
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plano, Texas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars NEW

I am visiting in SF now for a conference at the Marriott, but preferred to stay at a lower cost hotel. Hotel Bijou is within minutes from that location, has a very friendly staff, a great breakfast for $7, for which you don't have to wait (very important for people that are always in a hurry, like me), comfortable and... More 

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1 review
4 of 5 stars Reviewed 1 week ago

good service, cute room, close to everything. the employees we're super friendly. i will definitely recommend this place to my friends :) BONUS! they have a movie room! with free admission! bottom line we had a good experience with the Bijou

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the great review, and thank you for the reference, we are happy to hear that you enjoyed your stay with us and what is best that you took time to write a review, we appreciate that, and look forward to a return visit. Kind Regards Blanca Rivera Hotel Bijou General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Very comfortable stay on the edge of the Tenderloin with many options of fun nearby. The staff was great we got some cool takeaways with FREE wine, an aluminum bottle and accommodating staff. A couple tiles were coming up in the bathroom, a running toilet, no AC and a little noisy but it's a GREAT price!!!

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest I am happy to hear that you enjoyed your stay with us, and had a great Valentines Day!, did you report the missing tile to front desk we are sorry that missed on this and would like to get it right for the next guest. we are sorry on the no A/C however we can place a fan... More 

Odense
Contributor
19 reviews 19 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed two girls at the Bijou Hotel i SF for 6 nights. During our stay we needed to call house keeping several times because there was only cold water in the shower. Some days there was only burning hot water (too hot for shower), but most of the days we had to shower off peak hours to get decent... More 

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for writing a review, did you mention this to the front desk staff, if you review our guest comments you will not this is not a very common occurrence, I am very sorry to hear that your experience with us was not a qreat one, please call the hotel and ask to speak to me as... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed last night with a Fantastic rate for downtown sf. Front desk clerk Latif was the most enjoyable hospitality employee I have met in some time. Had a corner room with a view of union square. Liked it so much I booked out to stay here once a week for the next month. It was raining and they even set... More 

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Redwood 88 Thank you for writing a review, and thank you for noting when one of my staff members have made your stay a great one!, Having a guest tell me that they enjoyed their stay with us and that my staff was great, just thrills me to pieces. We look forward to having you back at our hotel.... More 

Dublin, Ireland
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff were so lovely when we arrived jet-lagged and tired that I would have forgiven the hotel a multitude, but thankfully there was no need, everything was great! I loved that you could walk to so much from this hotel, and that it was near the street cars and Union Square shops. There are a couple of restuarants really... More 

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Irene I love the review, thank you so much taking the time to write it. We do have a great location and I am so happy to hear that it was close to your concert/event need. We look forward to seeing you again soon. Kind Regards Blanca Rivera Hotel Bijou General Manager More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

The rooms are cute and funky; definitely plenty of personality. Very clean and neat. However, the room I was in did not have AC. The climate control unit only provided heat, but no air conditioning. The room is facing the street so when we opened the window for some air, the street noise was a bit loud. I would have... More 

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Mr. Whitney We are very sorry to just now hear about this, the hotel does not have A/C, we have few dates that are unseasonably hot in San Francisco, however we can always provide a fan to our guest, in the future please inquiry at the front desk. It sounds like other than that you had a pleasant stay... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

My Partner and I were here for the fancy food show and really enjoyed our stay at the Bijou. Though some of times it was a bit loud outside it was after-all downtown and a small price to pay for the convenience to the Moscone Center. The shuttle bus even picked up right at the hotel. The Staff: Dennis, J.R.... More 

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest we are thrilled to hear that you loved your stay at the hotel Bijou, home away from home. We have a wonderful location conveniently located to the various touristy area's. Cable Car Turnaround, San Francisco Shopping Center, China Town. We look forward to your return visit. Kind Regards Blanca Rivera Hotel Bijou General Manager More 

Arcata, California, United States
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2015

I was very excited to stay at the Hotel Bijou, a small (65 rooms) vintage movie-themed hotel in San Francisco near Union Square. The hotel is very comfortable and very convenient for transportation and tourism. The neighborhood is not great, but not terrible either. There were some difficulties with our stay - they did not have a room with two... More 

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Mr. Robert Thank you for taking the time to write a review about the Hotel Bijou. I am happy to hear that overall your stay with us and in San Francisco was an enjoyable one. I am sorry to hear that one of my staff members was rude to you but I do appreciate you taking the time to... More 

1 review
4 of 5 stars Reviewed January 20, 2015

My BF and i checked in mid Jan. and at first found the area a bit dodgy but upon check in we were assured by the desk staff that it is an SF wide issue. The hotel itself is nice and welcoming, did enjoy the free wine. The staff Nanette and especially Dennis were very helpful especially with his wide... More 

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, I love that you enjoyed the hotel and that my staff members were able to give you great service, as the season starts to pick up we will definitely add more staff memories. The hotel bijou has a great location, conveniently located to various touristy spots like the cable car turnaround, San Francisco... More 

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Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco > Union Square
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
Number of rooms: 65
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Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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