We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 236 San Francisco hotels

Hotel Bijou

2.5 of 5 Hotel   |   111 Mason Street, San Francisco, CA 94102
Hotel website
Hotel amenities
Save Saved
You added Hotel Bijou to your Saves list
Hotel Bijou
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
65%
Ranked #131 of 236 Hotels in San Francisco
A recent review
4 of 5 stars Reviewed August 15, 2014
sami m Tunis, Tunisia
Write a Review

460 reviews from our community

Traveler rating
    92
    189
    111
    42
    26
See reviews for
51
163
32
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (460)
  • Mar-May only
    (99)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (126)
  • Dec-Feb only
    (97)
All months
Melbourne
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

How on earth do they justify the amount of money they charge for accommodation? It's San Francisco, that's how. Television was fuzzy, shower was small and pressure horrible, we asked numerous times for a radio clock replacement and nobody showed up. Radio clock was broken on arrival. Wifi did not work. Receptionist was not the happiest (miserable on arrival). Room... More

Was this review helpful? Yes 2
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for having stayed with us as well as to take the time to write a review. We do apologize for the street noise we do our best to control that, please call the front desk to inform us so we can take some sort of action. The hotel does not have a/c but we do have... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel seemed like something out of the twilight zone. We had a noisy room facing the street were all the homeless were and the airconditioner was not working properly so if you wanted to open your window all you heard was noise from the homeless outside till 4 in the morning. You also got the smell of fried chicken... More

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for staying with us and taking the time to write a review. I am happy to hear that the ladies were on thier best, my apologies for the rest of the staff that did not step up to plate. We are also sorry for any unfavorable smells you may have gotten outside your windwo, we do... More

Tunis, Tunisia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

The hotel is in excellent location for all activities that you can do in San Francisco, it is about few minutes from cable car station, union square, Metro...etc, it's too easy to connect with all means of transports. the hotel is very good, with particular and special decoration that a particular San Francisco's soul. I was for a week in... More

Was this review helpful? Yes 2
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for taking the time to write a review about the hotel, we are thrilled to hear that you enjoyed it all, and that our location was exactly to your needs. Cable Car Turn Around, San Francisco shopping Centre, Union Square and walking distance to China Town, we hope to be rewwarded with the please of your... More

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 11, 2014

Its hard to write a negative review about this hotel, as the service was really good, they were very friendly and helpful. The hotel itself was kind of unique and a little quirky and the breakfast was not too bad which was included int he room price (I think you can choose this option only). But the worst things about... More

Was this review helpful? Yes 3
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest, I am happy to hear that you enjoyed your stay at the hotel and its services. It is true the hotel is on the border of the tenderloin area.If you do make a right turn around the corner it will lead you into it. The tenderloin is part of San Francisco and it's history. We advice our guest... More

Sacramento
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 28, 2014

We stayed at the Bijou on 7/26/14 in room 607 and I would not recommend it to anyone traveling with small children. First when we arrived the person working the front desk asked if we could self-park our car in the lot up the street even though they have a sign saying they provide valet parking. I was okay with... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2014

The room we had was facing the street corner is apparently where all the bums hang out till 4:30 am yelling, cussing, and God knows what! Had the WORST night ever in my life, no sleep what so ever and felt scared and stressed the whole time.

Was this review helpful? Yes 4
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear Angela, Thank you for taking the time to write a review for the Hotel Bijou. We do have rooms that face the inside of the hotel and are a little quieter which you can request if the noise is too much for you from outside. You could also call down to the front desk and report a noise disturbance... More

Newark, Delaware
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

I had very nice experience staying in this hotel for two whole weeks in last year. What really impressed me is that the hotel service was wonderful and the crew was very nice and friendly. For an example, I lost my receipt somehow but I need it for accounting information. I contacted the hotel and they sent a copy to... More

Was this review helpful? Yes 2
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear guest, I am so pleased to hear that you had a very nice experience staying with us here at the Hotel Bijou. I hope that when you have another stay in San Francisco you decided to stay here with us so we can show you again, how valuable you are to us! Thank you again and see you soon!... More

Carlow, Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 6, 2014

In general the room was clean, staff friendly etc, can't fault the hotel there. During the day the location seems quite good, quite central, near transport links short stroll from Union Square. At night however the street environment can be quite intimidating, though we witnessed nothing violent etc. we felt uncomfortable there.

Was this review helpful? Yes 3
Sherwood, Oregon
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

"The staff - excellent. The room - clean. The furnishings - worn, but vintage." So says the review by zzptm, and it expresses my impression. I was here to work with SF City Impact in the Tenderloin, and had no illusions about my environment. The hotel is literally on the outer edge of that district, with upscale businesses in one... More

Was this review helpful? Yes 4
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Hi Graig! Thank you so much for writing your review, we appreciate it! I'm glad you enjoyed your stay with us and the hotel met your needs during your trip. I look forward to seeing you again for your return trip Thank you again! Jaleesa - Front Desk Staff More

Schererville, in
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 21, 2014 via mobile

Well priced hotel. Managed to get a half way decent rate despite the high price of other downtown hotels. Wanted to avoid the super touristy area of the wharf so chose downtown thinking it would serve as a better home base. The stay was ok. Rooms are kind of tired but understandably for the age of the building. Seemed pretty... More

Was this review helpful? Yes 2
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear Dan, Thank you for taking the time to write a review for us! We do our best to keep our rates reasonable, yet competitive with other hotels in the area since we are located near union square. Sorry to hear about the mold in your shower, hopefully you have brought this up to our maintenance has gotten to this... More

Do you own or manage Hotel Bijou?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Bijou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Booking.com, Expedia, Cheap Tickets, Tingo, Travelocity, BookIt.com, getaroom.com, Agoda, HotelTravel.com, Odigeo and Otel so you can book your Hotel Bijou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (21)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
View from room (4)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay