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All 236 San Francisco hotels

Hotel Bijou

2.5 of 5 Hotel   |   111 Mason Street, San Francisco, CA 94102
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Ranked #131 of 236 hotels in San Francisco
A recent review
4 of 5 stars reviewed 2 weeks ago
sami m Tunis, Tunisia
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454 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Melbourne, Australia
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel seemed like something out of the twilight zone. We had a noisy room facing the street were all the homeless were and the airconditioner was not working properly so if you wanted to open your window all you heard was noise from the homeless outside till 4 in the morning. You also got the smell of fried chicken... More

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Tunis, Tunisia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in excellent location for all activities that you can do in San Francisco, it is about few minutes from cable car station, union square, Metro...etc, it's too easy to connect with all means of transports. the hotel is very good, with particular and special decoration that a particular San Francisco's soul. I was for a week in... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its hard to write a negative review about this hotel, as the service was really good, they were very friendly and helpful. The hotel itself was kind of unique and a little quirky and the breakfast was not too bad which was included int he room price (I think you can choose this option only). But the worst things about... More

Was this review helpful? Yes 2
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest, I am happy to hear that you enjoyed your stay at the hotel and its services. It is true the hotel is on the border of the tenderloin area.If you do make a right turn around the corner it will lead you into it. The tenderloin is part of San Francisco and it's history. We advice our guest... More

Sacramento
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the Bijou on 7/26/14 in room 607 and I would not recommend it to anyone traveling with small children. First when we arrived the person working the front desk asked if we could self-park our car in the lot up the street even though they have a sign saying they provide valet parking. I was okay with... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room we had was facing the street corner is apparently where all the bums hang out till 4:30 am yelling, cussing, and God knows what! Had the WORST night ever in my life, no sleep what so ever and felt scared and stressed the whole time.

Was this review helpful? Yes 4
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear Angela, Thank you for taking the time to write a review for the Hotel Bijou. We do have rooms that face the inside of the hotel and are a little quieter which you can request if the noise is too much for you from outside. You could also call down to the front desk and report a noise disturbance... More

Newark, Delaware
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

I had very nice experience staying in this hotel for two whole weeks in last year. What really impressed me is that the hotel service was wonderful and the crew was very nice and friendly. For an example, I lost my receipt somehow but I need it for accounting information. I contacted the hotel and they sent a copy to... More

Was this review helpful? Yes 2
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear guest, I am so pleased to hear that you had a very nice experience staying with us here at the Hotel Bijou. I hope that when you have another stay in San Francisco you decided to stay here with us so we can show you again, how valuable you are to us! Thank you again and see you soon!... More

Carlow, Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 6, 2014

In general the room was clean, staff friendly etc, can't fault the hotel there. During the day the location seems quite good, quite central, near transport links short stroll from Union Square. At night however the street environment can be quite intimidating, though we witnessed nothing violent etc. we felt uncomfortable there.

Was this review helpful? Yes 3
Sherwood, Oregon
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

"The staff - excellent. The room - clean. The furnishings - worn, but vintage." So says the review by zzptm, and it expresses my impression. I was here to work with SF City Impact in the Tenderloin, and had no illusions about my environment. The hotel is literally on the outer edge of that district, with upscale businesses in one... More

Was this review helpful? Yes 4
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Hi Graig! Thank you so much for writing your review, we appreciate it! I'm glad you enjoyed your stay with us and the hotel met your needs during your trip. I look forward to seeing you again for your return trip Thank you again! Jaleesa - Front Desk Staff More

Schererville, in
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 21, 2014 via mobile

Well priced hotel. Managed to get a half way decent rate despite the high price of other downtown hotels. Wanted to avoid the super touristy area of the wharf so chose downtown thinking it would serve as a better home base. The stay was ok. Rooms are kind of tired but understandably for the age of the building. Seemed pretty... More

Was this review helpful? Yes 2
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Dear Dan, Thank you for taking the time to write a review for us! We do our best to keep our rates reasonable, yet competitive with other hotels in the area since we are located near union square. Sorry to hear about the mold in your shower, hopefully you have brought this up to our maintenance has gotten to this... More

Dallas, Texas
Top Contributor
66 reviews 66 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 20, 2014

The staff - excellent. The room - clean. The furnishings - worn, but vintage. And that's where some people are going to holler "This place is a dump!", as did one visitor there that got bumped from a stay at the Hilton. I saw the Hilton, by the way... wow... but this place isn't Fawlty Towers, either. I enjoy places... More

Was this review helpful? Yes 3
HotelBijou111, Guest Relations Manager at Hotel Bijou, responded to this review

Hi DW! Thanks for your review! It was a please speaking with you during your stay you sure made an impression on all of our staff!! Thank you for acknowledging that the staff here knows how to work with the people, as we do. We know all a majority of the things to help our guest be more comfortable and... More

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Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
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Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

108 photos of this hotel

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Amenities

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Official Description (provided by the hotel)
Hotel Bijou is the most unique of all the Bay Area boutique hotels in downtown San Francisco. Inspired by San Francisco’s rich cinematic history, our San Francisco Union Square hotel is adorned with classic movie palace designs and dramatic Hollywood portraits. We even have a mini movie theater in our lobby showing a nightly double feature of glamorous San Francisco-based movies.Each of our 65 comfortable guest rooms in our Union Square hotel in San Francisco is named after a motion picture shot here in the city. Using the original movie stills as decorative accents, Hotel Bijou provides our guests with the most interesting downtown San Francisco hotel rooms while simultaneously keeping you centrally located to everything this exciting city has to offer. ... more   less 
Number of rooms
65

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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