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Hotel Bijou

Hotel website
111 Mason Street, San Francisco, CA 94102
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Hotel Bijou
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560 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, North Carolina
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 weeks, great location, close to everything, beds very comfortable, and super friendly staff. I haven't rated it higher because the hotel has no A/C, thankfully July in SFO only gets up in the 60's, but there were a few nights we needed a fan, it would be ok to sleep with windows open, except the many... More 

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Thank You Luciana for writing a review. It was a pleasure to have you here. We are sorry about the no a/c but as mentioned seldom needed in San Francisco. Hotel Bijou does have a great location very accessible to cable car turn around, Powell Bart Station, San Francisco Shopping Centre, and walkable to cable car turnaround. We look forward... More 

Thayne, Wyoming, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Rooms are really clean and the whole property is very well kept. Hotel sits one block away from the mall and tons of shopping!! Every store you would want to shop at, it's there within walking distance! Cable car pickup is right there too. Hotel give you a glass of wine upon checkin (awesome!!) Only negative is the lack of... More 

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you so much for the review, we do have a great location and I am happy to hear that it was to your advantage, thank you for acknowledging my staff, I am happy to hear that they gave you a great location. Kind Regards Blanca Rivera Hotel Bijou General Manager More 

Dublin, Ireland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

3 Night stay here in July,If listening to crack heads and drunks all night is your thing stay here,Two adults two kids staying in a rather expensive ,Surrounding area is not safe to go out at night,Staff helpful,I wouldn't stay here again thoug

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest I am very sorry to hear that you did not enjoy your stay with the hotel. The Hotel Bijou does have a wonderful location close to the cable car turn around, San Francisco Shopping Center and cable car turn around, as well as Moscone Convention Center. We do border the tenderloin area but that is behind the hotel,... More 

Travelers are raving about these San Francisco hotels

bend
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A most friendly and accommodating staff is what carries this hotel. Nanette at the front desk is spectacular, and others were equally kind and helpful. The lobby is small but interestingly nice. The rooms are very small but clean. We were in an "upgrade" room but it was tiny. Our bed was fine. The TV package is good so we... More 

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear guest Thank you for taking the time to write a review. Thrilled as always to hear that my staff gave such a great service. Thank you for mentioning Nanette. Hotel Bijou has rooms on the inside and quiet part of the hotel and rooms facing the street as well as some rooms that are bigger than others please inquire... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel is very good , the staffs are freindly and helpful. The hotel is in a middle of city close to everytging, cable car, transportaion, shopping center, china town and Parking to park your car.we stayed 2 nights and really like the hotel and staffs and the hotel location , but the only problem was the area, neighborhood. we... More 

Was this review helpful? Yes 1
Lake Forest, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Hotel Bijou for 3 nights. Terrific location and close to major shopping stores, Union Square, restaurants and public transportation. Stayed in "Harold & Maude" Room 611. We requested a nice quiet room on the top floor away from street. Clean and comfortable room with window in bathroom in addition to the one in the room — good ventilation.... More 

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest thank you for the review. I am happy to hear that you enjoyed the hotel. Kind Regards Blanca Rivera General Manager More 

Farnham Surrey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is a small boutique hotel 3 minutes from Union Square. The rooms are individually named after films that have been shot in San Francisco. My room was very clean and comfortable. The staff Brenda, Nanette, Dennis and the hilarious JR were so very helpful with useful tips on getting the best from my stay. The F Train to... More 

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Roswell, Georgia
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

Excellent hotel. Clean inside and friendly staff. Stayed a week. Wouldn't hesitate to stay there again. Remember this hotel is downtown. Like other big cities I've stayed in name brand hotels, you have city noise. This is nothing unusual for a downtown hotel. Once inside the hotel, I never heard another guest even though I know they were there. There... More 

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for such a great review and for taking the time to write it, we are happy to hear you enjoyed your stay here and look forward to return visit. Kind Regards Blanca More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015

Stayed 2 days close to everything needed papers printed and faxed staff took care of it no problem. Small tbl w/room taken care of right away given a better room staff friendly building old lobby could use update but for price and location it was a great experience

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank your for the review, we are happy to hear that you enjoyed the location of the hotel, please come back and visit us soon. Kind Regards Blanca Rivera Hotel Bijou General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel is vert close to the trolley, streetcars, and BART. Shopping and good restaurants with reasonable prices are also close. Also, there were many homeless people in the area. I was awaken at 3 a.m. by a homeless person singing loudly at the top of his voice. I do not know what he was singing and do not think... More 

Was this review helpful? Yes 1
HotelBijou111, Manager at Hotel Bijou, responded to this review

Dear Juanita Thank you for taking the time to write a review about the hotel. we are boutique property which is what allows for our guest to feel comfortable as if at home. So we do apologize for someone getting to comfy and ahm, walk in their underwear to get ice, there room must have been across from the ice... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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