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Hotel Bijou

2.5 of 5 111 Mason Street, San Francisco, CA 94102
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Hotel Bijou
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485 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great place! Incredible service Dennis at the front desk treated us very nice and gave us a lot of advice of the city plus they gave you a free cup of wine when you check in, the rooms have nice theme and creates a Cousy atmosphere. 5 star service!!

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manchester
Contributor
20 reviews 20 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights at the Hotel Bijou as part of our tour. The Hotel is a good looking building in the classic American style, complete with fire escape,..although the area has obviously seen better days, the situation being made worse by he local junkies and drunks choosing to congregate outside the Deli across the road and make a racket... More

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Tipperary
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I'd recommend this- depending on the price you pay. San Francisco is expensive, so Hotel Bijou may be the option you need. The location is ideal for access to public transport, shopping etc ( By the way, this city has an amazingly good transport system. ). The staff are helpful and friendly. I'd go again ..

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1 review
1 of 5 stars Reviewed 2 weeks ago

Not really customer-focused service. Charged our credit card for a stay that was prepaid. They didn't notice their 600$-mistake. When I called they did not really apologize, refused to refund the credit card fees.

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Victoria, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for three nights during a conference. The hotel is in a great location and the people working there are generally nice and accommodating. The place, however, really needs a renovation. They advertise as a luxury/boutique hotel but they are far from it. The breakfast id not worth the 7 dollars except for the convenience if you are... More

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Hilo, Hawaii, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

(Note: I actually would give this hotel 3.5 stars, but the rating system doesn't allow for half stars.) The Pros: great location just a block and a half from Market & Powell, close to Union Square, shopping, BART, etc. Highly rated diner is just a couple blocks up the street. Excellent music at Biscuit & Blues a few blocks away.... More

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, we are very sorry to hear about your experience with room 201, actually you are right, it is a tight in space but that will get fixed. See you actually stayed in a recently remodeled bathroom that was a demo as to what we hope will be our new bathrooms next year, however... More

Newcastle, Australia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel, first impression was not good, in fact nearly moved to another hotel because of where it was situated the locals around were a little daunting, the rooms were small, no air conditioning, and the front rooms were quite noisy, but i guess it grew on us Latif the night manager was wonderful and such a great... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for this wonderful Review, Happy to hear that your stay with you was a pleasure-able and even more happier that Latif's service stood out further. We look forward to a return visit. Kind Regards Blanca More

Sutton in Ashfield, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

This is a querky little hotel in the heart of San Francisco. If you don't like modern boxes this is the place for your you. Offered a glass of wine on arrival, very welcome. The room was small but very quiet. No coffee tea facilities in the room but available 24 hours downstairs..

Was this review helpful? Yes 1
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, the welcome glass of wine is just our way to help set the envirornment in which we hope that your stay in San Francisco will go relaxed. We do have complimentary coffee in the lobby refreshed continuously so that at any given time you can have that cup of coffee or tea, at... More

Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2014

I don't think a lot of hotels are in a "good location" in San Francisco, but at least this one had a parking garage near by. It's sort of a french/movie themed hotel. The rooms are small and hot. No air conditioning... we opened our window at night to get some air flowing but only heard screaming, gun shots, sirens,... More

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review. I am Happy to her that Nanette's services were to your liking, thank you for mentioning her. We are happy to hear that you eased into comfort as you stayed with us and that you found our amenities pleasure-able. We do have some inside rooms that are on the quieter side, I will... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed October 17, 2014

Historic hotel, over 100 yrs old. "INSPIRED BY SAN FRANCISCO'S RICH CINEMATIC HISTORY". Close to Bloomingdales, and other great shopping precincts. Hey it is San Francisco for gods sake, people whinge about the noise but it is in the USA NOT Australia

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for taking the time to write a review about the hotel or defend :), yes we are in downtown San Francisco with a great location close to many great tourist attraction, with that comes the city noise, and while we cannot shield a guest away from all of it, we do have some rooms that face... More

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Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
Number of rooms: 65
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Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

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