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Hotel Bijou

2.5 of 5 111 Mason Street, San Francisco, CA 94102
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Hotel Bijou
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Hotel Bijou
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477 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle, Australia
5 reviews 5 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel, first impression was not good, in fact nearly moved to another hotel because of where it was situated the locals around were a little daunting, the rooms were small, no air conditioning, and the front rooms were quite noisy, but i guess it grew on us Latif the night manager was wonderful and such a great... More

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for this wonderful Review, Happy to hear that your stay with you was a pleasure-able and even more happier that Latif's service stood out further. We look forward to a return visit. Kind Regards Blanca More

Sutton in Ashfield, United Kingdom
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

This is a querky little hotel in the heart of San Francisco. If you don't like modern boxes this is the place for your you. Offered a glass of wine on arrival, very welcome. The room was small but very quiet. No coffee tea facilities in the room but available 24 hours downstairs..

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HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for the review, the welcome glass of wine is just our way to help set the envirornment in which we hope that your stay in San Francisco will go relaxed. We do have complimentary coffee in the lobby refreshed continuously so that at any given time you can have that cup of coffee or tea, at... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I don't think a lot of hotels are in a "good location" in San Francisco, but at least this one had a parking garage near by. It's sort of a french/movie themed hotel. The rooms are small and hot. No air conditioning... we opened our window at night to get some air flowing but only heard screaming, gun shots, sirens,... More

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Historic hotel, over 100 yrs old. "INSPIRED BY SAN FRANCISCO'S RICH CINEMATIC HISTORY". Close to Bloomingdales, and other great shopping precincts. Hey it is San Francisco for gods sake, people whinge about the noise but it is in the USA NOT Australia

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New York City, New York
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok, I'm going to approach this review with caution and lay out all of the points easily: Good: - It's in a GREAT location, in that it is one street away from the main shopping mall and streets, there's lots of restaurants near by, and easy access to the trams, busses and subway. - The staff are wonderful and very... More

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bay area
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My recent visit with hubby and baby was just great. Loved the location near shopping and the staff was extremely friendly and accommodating. I would just mention that due to it's location, noise can be a factor (bring a fan) and the neighbors are "interesting". Was worth it to add the buffet breakfast which did offer a lot of choices.

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Rotterdam, The Netherlands
Top Contributor
93 reviews 93 reviews
59 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay first of all: to all the people who complain about homeless people on the streets: you're in San Francisco!!! The homeless are sort of majority there, and especially around market street you'll see them everywhere. They are usually harmless though, but I press you to find a hotel that has no homeless in the proximity. The Hilton is also... More

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12 reviews 12 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Constant sirens!! Police, ambulances, fire trucks.. (at least a dozen, and counting..) I'm currently laying in bed wide awake writing this review! Nonstop honking, car alarms, music, and screaming back and forth by the homeless that hover around this area and frequent these streets. I witnessed a drug deal while looking down outside my window.. not surprised. If you're looking... More

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 5, 2014

How on earth do they justify the amount of money they charge for accommodation? It's San Francisco, that's how. Television was fuzzy, shower was small and pressure horrible, we asked numerous times for a radio clock replacement and nobody showed up. Radio clock was broken on arrival. Wifi did not work. Receptionist was not the happiest (miserable on arrival). Room... More

Was this review helpful? Yes 2
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for having stayed with us as well as to take the time to write a review. We do apologize for the street noise we do our best to control that, please call the front desk to inform us so we can take some sort of action. The hotel does not have a/c but we do have... More

Melbourne, Australia
3 reviews 3 reviews
2 of 5 stars Reviewed August 29, 2014

This hotel seemed like something out of the twilight zone. We had a noisy room facing the street were all the homeless were and the airconditioner was not working properly so if you wanted to open your window all you heard was noise from the homeless outside till 4 in the morning. You also got the smell of fried chicken... More

Was this review helpful? Yes
HotelBijou111, General Manager at Hotel Bijou, responded to this review

Dear Guest Thank you for staying with us and taking the time to write a review. I am happy to hear that the ladies were on thier best, my apologies for the rest of the staff that did not step up to plate. We are also sorry for any unfavorable smells you may have gotten outside your windwo, we do... More

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Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
Number of rooms: 65
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Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

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