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Hotel Tomo, a Kimpton Hotel

3.0 of 5 1800 Sutter Street, San Francisco, CA 94115
#52 of 236 Hotels in San Francisco
906 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Hotel Tomo, a Kimpton Hotel
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Hotel Tomo, a Kimpton Hotel
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906 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • All months
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    (213)
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    (266)
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    (225)
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Verona, Italy
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 5 nights in this wonderful hotel in San Francisco (little Tokyo area). The rooms are large and clean, the hotel staff is always friendly. I really recommend this hotel of you're looking for a trip in San Francisco.

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Stockholm
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is not exactly a boutique hotel - but then again, you can get rooms here for not exactly boutique prices. But it has a nice Japanese concept, and is clean and well-organised. The actual building is not very new, nor is it in a very interesting specific location (no views, and no immediate street life), but the rooms are... More

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New York, NY
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

This hotel is located in lower Pacific Heights and the bus stop to go downtown is across the street from the hotel. Other than location, this hotel is sub-par and Kimpton should assess if they want their name affiliated with this hotel. When I went into my hotel room, it was DISGUSTING!! There were stains ALL OVER the carpet and... More

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Seattl
1 review
5 of 5 stars Reviewed 1 week ago

We rented 3 rooms at the Tomo for our party. Very friendly attentive reception personnel both checking in and out, as well as on the phone.The rooms and bathrooms were very clean, quiet and comfortable. 2 of the rooms had balconies with views toward the Japantown plaza. The anime décor was not as much fun (a bit dark) as I... More

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Orange County, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I tagged along on my husband's business trip. My three year old daughter was also with us. First of all the hotel was clean and had a great location across the street from Japantown. Unfortunately, you have to be concerned about who your neighbors are. The first night we had a family with a small baby. When the baby cried,... More

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Emily G, Manager at Hotel Tomo, a Kimpton Hotel, responded to this review

Thanks for the heads up, kiliki92! I have been at the property for just two weeks now (since Kimpton Hotels became the owner), and I have found the property to be very quiet, and my sleeping room very peaceful. That being said, I see that our team will need to be mindful of dispatching security to quash any parties and... More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was happy to learn at check-in that Hotel Tomo is now a Kimpton Hotel as I'm a huge fan of Kimpton. The changeover literally took place the day we arrived so there are still many, many things that need to be ironed out before Hotel Tomo satisfies Kimpton's usual standards. The staff were very friendly and accommodating. We were... More

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Monterey, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So happy we found this funky hotel, it is such a great price for the San Francisco area. Friendly and helpful staff, very clean rooms and hallways, and awesome decor! Great bar (& happy hour) and restaurant too. Parking is easy thru the hotel, or there are plenty of garages close by. You can't go wrong staying in Japan Town,... More

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Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were struggling to find accommodation and settled on the Tomo. It is situated in japan town which is a bit if a walk to key areas. The reception staff were very friendly and welcoming, the rooms were really well cleaned and maintained. My only complaint is the noise from the neighbours. The walls are exceedingly thin so we were... More

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Chino Hills, California
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Is hard not to like this place, conveniently located right across Japanese town plaza, Manga style hotel , Cute illustration from lobby to room , you can even find comic book in your room. But during my last night in Tomo, they had officially closed and transition to new owner call Kesignton(>.<).. aside from the cute details in the hotel,... More

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Lugano, Switzerland
Top Contributor
85 reviews 85 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hip Manga style hotel, perfectly in line with Japantown neighborhood. The hotel is a bit old, and it’s been refurbished not a long time ago. Rooms are spacious, but not exceptional. The location is not far from union square, easily reachable by bus (bus stops right in front of the hotel) Price very competitive for San Francisco. No breakfast included,... More

Was this review helpful? Yes 2
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Additional Information about Hotel Tomo, a Kimpton Hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Tomo, a Kimpton Hotel 3*
Number of rooms: 125
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

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Tomo Queen Room (85)

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