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All 236 San Francisco hotels

Hotel Tomo, a Joie de Vivre hotel

3.0 of 5 Hotel   |   1800 Sutter Street, San Francisco, CA 94115
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85%
Ranked #46 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
PRB_Finland Espoo, Finland
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885 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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  • Japanese first
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English first
Espoo, Finland
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent four nights here and were happy with the place, especially considering the rate we paid. The location is actually better than it first might seem. There is a bus stop right outside and the bus takes you to Van Ness Ave and/or downtown pretty fast. The location in Japantown also gives you one of many genuine feeling SF-experiences... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our 3-night stay with our 11-year-old daughter was comfortable, clean, and quiet. While no place in San Fran seems inexpensive for those of us who budget travel, Hotel Tomo was reasonably priced for the location. Felt very safe and enjoyed the mall across the street.

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to hear that you and your family enjoyed your visit, and we thank you for extending us this kind review. As you've noted, the city can certainly be expensive, and it's a pleasure to offer you a family-friendly and cost-efficient alternative. Please be sure to reach out to the team with anything that might make your return... More

Stratford-upon-Avon, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Myself and my girlfriend chose the Hotel Tomo to begin our road trip down the West Coast. We spent three nights at the hotel and had a great stay; clean and spacious room, comfortable bed that was perfect after a day exploring, unique themed decor and very helpful staff. We didn't spend much time in Japantown itself but found it... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

The pleasure was entirely ours, and we thank you for the kind feedback of your visit. We hope that the remainder of your travels are just as enjoyable and that you'll reach out to us again the next time you're headed this way! More

Philadelphia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent three nights with our teens and had a nice stay. Loved the decor and anime themes - fun! Loved being in quiet Japantown, which felt very safe. It's walking distance to Fillmore Street, which has lots of good restaurants, pizza places, bakeries, and shopping. Also not far from Whole Foods and Trader Joes. Bedding was nice and the room... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you and your family and to hear that you enjoyed our services and connectedness to the city. With continued upgrades across the property, we'll most certainly share your thoughts as we work to bring you the very finest of accommodations, and we hope that you'll join us again to share in this evolution. Best... More

Brisbane Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Tomo is about 1 1/2 miles from Union Square on Sutter St but on the 2 and 3 bus route with stops convenient to the hotel and can drop you or pick up at Powell St intersection with Sutter. It is in Japan Town and is quiet with an on-site restaurant for breakfast and dinner if need be. It is... More

Review collected in partnership with this hotel

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's an extreme pleasure to be able to share this visit with you, and we appreciate your time and thoughtfulness in lending this review. As noted, our site is perfectly situated for easy access to all the city's finest attractions, and we're glad that you were able to take advantage of some many of these. We do apologize for any... More

Shoam
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed over 5 nights and had a very pleasant stay. Rooms are spacious, clean, with a very comfortable beds. Only minus is that the bathroom sink is actually outside the bathroom. Hotel staff is very helpful. Besides Japan town is a great location. Lots of fun places to eat, and as we all love Japanese food we mostly ate... More

Review collected in partnership with this hotel

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's such a pleasure to have shared our Hotel Tomo with you, and we hope to showcase much more of our site and services in your travels to come. With a variety of room types and styles to suit any preference, we look forward to sharing others that are bound to surpass the mark. Safe travels until we see you... More

London, England, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We found the hotel clean and helpful. It was quiet so you can sleep well. Front desk is helpful if you ask for assistance, they arranged an airport transfer for us for 16 US dollar per person - much less than the The San Francisco Taxi we took from the airport which cost 70 US dollars and the driver was... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're happy have shared this visit with you, Alena, and we thank you for the kind words of your stay. Our team is always excited to enhance your experience in any way that we can, and we're thrilled to have demonstrated this during your stay. Please be sure to reach out with anything that might make returning ones even more... More

Salt Lake City
Top Contributor
63 reviews 63 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We made a last minute trip to San Francisco, did some research on Tripadvisor and found this great hotel. All of the reviews were correct. This was a great find! The rooms were extremely clean and had a fun theme. The beds were comfortable. We especially loved the window seat in in the room. The staff were very friendly and... More

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have shared this visit with you and to have surpassed your expectations so successfully. It's an absolute pleasure to be able to share our site and dedicated hospitality with you, and we look forward to welcoming you back the next time you're in San Francisco! More

Los Angeles, California
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Tomo many times over the last few years and have never had anything but a great stay. Very clean and comfortable and a very friendly, helpful and efficient staff. Very close to Japan Town and the fine restaurants and shopping on Fillmore St.

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's a pleasure to have such a loyal guest in you, and we thank you for continuing to put your faith in the warm hospitality of our team. We'll continue working hard to bring you the very finest of accommodations, and we hope that you'll continue to join us for many years more! More

Tel Aviv District, Israel
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay there for 5 days. Awesome hotel and room design! Bed was very comfy :) The room was clean and very nice, There are some nice restaurants in the hotel's area. We used the hotel's parking services for one night (there's a fee). Recommended!

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad that you enjoyed the playfulness of our property and that the experience was a memorable one. We'd love to lend our offerings to your future San Francisco travels, and we encourage you to reach out to the team with anything that might make those even more enjoyable. Safe travels until then! More

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Additional Information about Hotel Tomo, a Joie de Vivre hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Tomo, a Joie de Vivre hotel 3*
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style
#34 Family Hotel in San Francisco #51 Business Hotel in San Francisco #58 Romantic Hotel in San Francisco
Hotel Class
Number of rooms
125

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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