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All 236 San Francisco hotels

Hotel Tomo, a Joie de Vivre hotel

3.0 of 5 Hotel   |   1800 Sutter Street, San Francisco, CA 94115
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85%
Ranked #42 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Shelly P La Habra, California
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894 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
La Habra, California
1 review
5 of 5 stars Reviewed yesterday NEW

My husband's cousin recommended Hotel Tomo to us. We like to stay at boutique hotels, so decided to give it a try. We were happy with our choice. The hotel staff was very friendly and helpful. The room was nice and clean. The neighborhood was nice with neighboring places to explore. We will stay here again.

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Boulder, Colorado
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here two nights and picked the hotel based on location and price. We had a wonderful experience--beds were comfortable and rooms were spacious, clean, and quiet. The staff was very helpful (booked car to airport for early morning, gave advice related to public transportation, nearby restaurants), and we loved the decor (trendy and fun Japanese pop art). Exceptionally... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Many thanks for being our guest and for this kindness of your review, Janet. We're thrilled to hear that you enjoyed it in so many ways, and it would be a pleasure to welcome you back and to showcase even more of our site, city, and unrivaled hospitality. Safe travels, and all our best until we see you again! More

los angeles
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We're stayed there twice now with our kids and we love it! The kids love the fun Anime themed decor, and we love the location, service and value! Rather than being stuck in the Fisherman's Wharf vortex or or the crush of downtown, or a depressing motel on Lombard, we love being in lower pacific heights, with easy parking, across... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you back and humbled by this enthusiastic review of your experiences. We take great pride in our site, its connectedness to the city, and in the incomparable guest services of our team. We thank you for sharing this experience with us, and we look forward to building future memories alongside you and your family.... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Tomo is a wonderful hotel and it is in one of the nicest, quietest neighborhoods in San Francisco. We stayed here eight nights for our Honeymoon in the beginning of July and everything was wonderful. I can't wait to come back. The staff, although low-key, were very helpful when we needed them. The amenities are great for the price... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have been able share in this experience with you both, and we appreciate the kindness of your review Rachael. Our team works hard to afford for the most comfortable of experiences, and we're so glad to have been able to accomplish this for you. We hope for the chance to celebrate future milestones alongside you, and... More

Rocklin, California, United States
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the 4th of July. Gentleman at the front desk was very pleasant and friendly. Very good 1st impression. Our room was very clean and fresh. The beds here are amazing. Sooo very comfy. We even sleptt in the next day they were so comfy. This will be our go to Hotel when we travel to San... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Many thanks for spending this holiday with us and for your thoughtfulness in offering this review. It's such a pleasure to share our site and services with newcomers like yourself, and we're glad to have found a fan in you! We look forward to welcoming you back and to building return experiences to rival this first! More

Carmel Valley, California
1 review
4 of 5 stars Reviewed 2 weeks ago

We stay at the Hotel Tomo most of the times that we visit SF. It is well located in Japan Town, not far from many night spots and not far from Davies Symphony Hall and the Opera House. We stay at the Tomo also because there always is parking on the street--just read the signs to be sure that you... More

Review collected in partnership with this hotel

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so happy to have a loyal guest in you, and we're thrilled that our Hotel Tomo continues to set the mark for enjoyable experiences here in San Francisco. Please be sure to reach out if there's anything we can do to make your return travels more comfortable; we'd love to assist in any way that we can. All our... More

Cumming, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Recently stayed here in June with my wife and son. We arrived after midnight and check in was quick and easy. We were given a room on the eight floor. Great nights sleep as the room was so quiet and the beds comfy. Had breakfast in hotel and it was okay. No frills, just OK. We were impressed by the... More

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you and your family, Carl, and to hear that the experience was enjoyable on so many levels. We take great care to afford our guests only the finest in attentive hospitality, and we're glad these were memorable staples of your San Francisco experience. We'd love the chance to build future memories alongside you, and... More

Portland, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice and clean room. Good place for the value. From the price point, you know this isn't a luxury property. It was a typical average priced hotel - the room was average size, big enough for two adults and two teens. It had a frig. Towels were fluffy. It was quiet. Housekeeping did a great job every day. Front desk... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you and your family to our Hotel Tomo and to hear that the experience was such an enjoyable one. We take great pride in our team's dedicated hospitality, so we're thrilled that their efforts, combined with the accessibility of our site, made for such a memorable stay. We'd love the chance to host you... More

Kings Beach, California
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for one night with friends for a show at the filmore. Easy walk to the venue. Only setback is expedia listed them as pet friendly, and on my way there I called just to double check and they apparently don't allow dogs, so that was a little inconvenient but not the hotels fault. Rooms were a good... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you as our guest and apologetic for any miscommunications offered by your online travel agency. We aim to be entirely forthright regarding our offerings and unmatched in our hospitality, and we're so glad that the bulk of your experience was an enjoyable one. We hope to welcome you back the next time you're in... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean room though I ended up stuck in a handicapped room that was by the restaurant (which gets loud at dinner). The smells didn't seem to enter our room though. Area seems nice, would re-book in the future.

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's a pleasure to have shared this visit with you, and we apologize if your respective accommodations missed the mark in this way. We'd certainly love to welcome you back with a room to impress, and we hope that you'll reach out to the team again the next time you're headed our way. Many thanks for your visit and feedback! More

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Additional Information about Hotel Tomo, a Joie de Vivre hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Tomo, a Joie de Vivre hotel 3*
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style
#22 Family Hotel in San Francisco #49 Business Hotel in San Francisco #63 Romantic Hotel in San Francisco
Hotel Class
Number of rooms
125

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