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All 236 San Francisco hotels

Hotel Tomo, a Joie de Vivre hotel

3.0 of 5 Hotel   |   1800 Sutter Street, San Francisco, CA 94115
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Ranked #41 of 236 hotels in San Francisco
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
roadwarrior30 Hong Kong, China
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818 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hong Kong, China
Top Contributor
305 reviews 305 reviews
168 hotel reviews
293 helpful votes 293 helpful votes
3 of 5 stars Reviewed yesterday NEW

RECOMMENDED: There are few decent hotels outside the downtown SFO bussle. Tomo is located in quiet Japantown (10 min cab to downtown), you can fall out to find Japanese restaurants as well as an assortment of nice places on nearby Fillmore Street. Positives: Bedding was quite comfortable, free Internet, neighborhood has plenty of restaurants/bars within safe n' easy walking, very... More

Was this review helpful? Yes 1
Reno-Stead
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel Tomo is just about a block or so away from Japan town, the parking fee could be set at a lower price, but overall everything was excellent, especially mum's, the replaced my order after I saw/took a bite before spitting it out that onions had made their way to my food which I stated I am allergic to them.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Nice Spacious room good quality bedding with fluffy pillows. I enjoyed my stay but they really need to upgrade tv channels to include SFGiants and WArriors ;) convenient to where I needed to be. I didn't try the gym but nice to have that option. Nice neighborhood felt safe to walk around.

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We appreciate you taking the time to share this Hotel Tomo Experience with us, and we're glad that the visit was an enjoyable one. We'll certainly pass your thoughts along regarding available programming, and we hope for the opportunity to welcome you back again and to share even more of our services! More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Japanophiles will appreciate the area and this property even more, but everyone will realize that Hotel Tomo is a wonderful choice offering great value, a unique theme, and friendly service in a city of pricey hotels overall. The surrounding area, Japantown, is clean, walkable, full of restaurants, and an interesting neighborhood to explore in its own right. My room is... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's a pleasure to have been able to share our Hotel Tomo with you, and we're thrilled to have made such a positive impression on your San Francisco experience. As you've noted, the balance of comfort and value can be hard to find in the city, so we're proud to offer both, made even better by our playful charm and... More

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

I needed a place to stay for a last minute trip. Hotel Tomo is clean and is located in a nice, safe area with plenty of restaurants and stores just a few steps away. I only had issues with the mini-fridge but the front desk should be more than willing to help accommodate if you let them know.

Review collected in partnership with this hotel

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HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Thanks for visiting and for reaching out with this kind feedback, Jamie. As you've noted, our team loves doing all we can to make a visit memorable, and we look forward to welcoming you back and to sharing future ones with you! More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for 4 nights in April. I looked at loads of hotels in San Fran and this one stuck out as reasonably priced. It is spotlessly clean and the staff extremely helpful. It is a short bus journey to Union Sq and Fisherman's wharf etc but also walkable if you feel inclined. The... More

Was this review helpful? Yes 3
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Thanks for visiting and for sharing this wonderful feedback with us, Fiona. We're thrilled to hear that you enjoyed our site, services, and the many offerings of our region, and we hope that you'll join us again down the road to share in even more of our hospitality. Have safe travels until then, and thanks again for your thoughtfulness! More

Los Gatos, California
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was excited about a different kind of adventure in SF, as I've been to the city many times, but never to the Japantown area. After a bit of trouble booking a reservation with a gift card, the manager pleasantly took care of things for me. The hotel is quirky to say the least and stays true to its anime... More

Was this review helpful? Yes 2
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Thanks for being our guest and for taking the opportunity to share your experience with us, Karen. We're happy to hear that you enjoyed our playful vibe and that the visit was a mostly pleasant one. That said, we apologize for those service shortcomings you've cited here, and we'll be sure to address them immediately. Attentive, friendly, hospitality is what... More

Fresno, California
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are staying here this weekend, and yes I understand its the Cherry Blossom Festival weekend. That is one of the reasons we are staying at this hotel. The other reason is there is a 3 night minimum at the Kabuki Hotel (which is our first choice). I will update once we have completed our stay, but right now I... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We look forward to welcoming you to our site, and we assure that parking is attended to with great care, in spite of the sometimes limited availability that's innate to San Francisco. We'd love the opportunity to meet you upon arrival, and we encourage you to reach out to Gill Ekloff, our Front Office Manager, with any concerns you might... More

Oregon
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Tomo is in a very quiet neighborhood. We were able to open the sliding glass door all night and sleep undisturbed in the fresh night air. The room was absolutely spotless. The beds were on the firm side but not oppressive. Decor was colorful and playful but not overdone. Electric outlets were the big issue. It would be nice... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so happy to have welcomed you to our Hotel Tomo and to hear you share the experience with such acclaim. We put great thought into creating a playful and relaxing escape for our guests, so we're excited to have accomplished this for you. With that, we appreciate your request regarding additional, accessible outlets, and we'll be sure to pass... More

georgia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Tomo is located in Japantown, very close to good food and shopping. Very comfortable and clean. The Japanese Anime theme was really cool! The walls and fixtures were done very well, super creatively. I wish I had more time to stay there. The Hotel staff was AMAZING! They were so helpful, even giving us an early checkin. I would... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so happy to have won you over with our playful vibe and dedicated services, and we thank you for reaching out with such enthusiastic feedback of your visit. It would be a pleasure to welcome you back again soon, and we encourage you to reach out to the team the next time you're in San Francisco. More

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Additional Information about Hotel Tomo, a Joie de Vivre hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
#60 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Tomo, a Joie de Vivre hotel 3*
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Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

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