We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 236 San Francisco hotels

Hotel Tomo, a Joie de Vivre hotel

3.0 of 5 Hotel   |   1800 Sutter Street, San Francisco, CA 94115
Hotel website
Hotel packages
Hotel amenities
Special Price
Book Direct
Save Saved
You added Hotel Tomo, a Joie de Vivre hotel to your Saves list
Hotel Tomo, a Joie de Vivre hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #42 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Abm122 Stafford
  • Overview
  • Reviews (850)
  • Photos (620)
  • Amenities
  • Q&A
  • Room tips (147)
  • Location
  • More
Write a Review

850 people have reviewed this hotel

Traveler rating
    299
    404
    109
    28
    10
See reviews for
199
290
61
110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stafford
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fillmore street around the corner made this hotel a great location for yummy restaurants and great shopping. It was also the place to be during the Japanese Peace Festival. I would recommend this hotel to others, but probably would not stay again only because there are so many other areas in the city to try.

Was this review helpful? Yes 2
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have shared this visit with you, and we're delighted that our site's connectedness to the city helped you to navigate it with such ease. The team would love the chance to showcase even more of our renown hospitality, and we hope to see more of you in your travels ahead! More

Sacramento
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Husband and I and 2 teens stayed 4 nites starting 7/12. The rates are reasonable for SF. My husband kept commenting on how clean the room was. Although I thought room smallish initially, it actually worked well. We had balcony which was great for fresh air and great view. Had nice chair at desk and small table with 2 chairs.... More

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's such a pleasure to have welcomed you for this visit and to heart that our inviting comforts made it such an enjoyable one. We take great care in affording our guests exceptional experiences, so we're thrilled to have accomplished this for you. We hope that you'll reach out again the next time you're in San Francisco and that you'll... More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a nice hotel located in Japantown in San Francisco. The staff was wonderful and helpful. The rooms were very clean and were decorated with a neat anime theme. My only complaint was that during our stay, there was a sleep disorders clinic located on our floor. Although the staff and participants were extremely quiet, the constant opening and... More

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you to our Hotel Tomo and to hear that the experience was an enjoyable one for you. While there was some initial disturbance from neighboring guests--for which we apologize--we're happy that the team was able to resolve this to your satisfaction. It would be a pleasure to welcome you back the next time you're... More

La Habra, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband's cousin recommended Hotel Tomo to us. We like to stay at boutique hotels, so decided to give it a try. We were happy with our choice. The hotel staff was very friendly and helpful. The room was nice and clean. The neighborhood was nice with neighboring places to explore. We will stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

It's such a pleasure to have welcomed you to our Hotel Tomo and to hear that you enjoyed the experience so thoroughly. Our team is committed to offering the very finest in hospitality, and we're so glad to have accomplished that for you here. We'd love the chance to host you again, and we hope that you'll think of us... More

Boulder, Colorado
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here two nights and picked the hotel based on location and price. We had a wonderful experience--beds were comfortable and rooms were spacious, clean, and quiet. The staff was very helpful (booked car to airport for early morning, gave advice related to public transportation, nearby restaurants), and we loved the decor (trendy and fun Japanese pop art). Exceptionally... More

Was this review helpful? Yes 1
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Many thanks for being our guest and for this kindness of your review, Janet. We're thrilled to hear that you enjoyed it in so many ways, and it would be a pleasure to welcome you back and to showcase even more of our site, city, and unrivaled hospitality. Safe travels, and all our best until we see you again! More

los angeles
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We're stayed there twice now with our kids and we love it! The kids love the fun Anime themed decor, and we love the location, service and value! Rather than being stuck in the Fisherman's Wharf vortex or or the crush of downtown, or a depressing motel on Lombard, we love being in lower pacific heights, with easy parking, across... More

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you back and humbled by this enthusiastic review of your experiences. We take great pride in our site, its connectedness to the city, and in the incomparable guest services of our team. We thank you for sharing this experience with us, and we look forward to building future memories alongside you and your family.... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Tomo is a wonderful hotel and it is in one of the nicest, quietest neighborhoods in San Francisco. We stayed here eight nights for our Honeymoon in the beginning of July and everything was wonderful. I can't wait to come back. The staff, although low-key, were very helpful when we needed them. The amenities are great for the price... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have been able share in this experience with you both, and we appreciate the kindness of your review Rachael. Our team works hard to afford for the most comfortable of experiences, and we're so glad to have been able to accomplish this for you. We hope for the chance to celebrate future milestones alongside you, and... More

Rocklin, California, United States
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for the 4th of July. Gentleman at the front desk was very pleasant and friendly. Very good 1st impression. Our room was very clean and fresh. The beds here are amazing. Sooo very comfy. We even sleptt in the next day they were so comfy. This will be our go to Hotel when we travel to San... More

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

Many thanks for spending this holiday with us and for your thoughtfulness in offering this review. It's such a pleasure to share our site and services with newcomers like yourself, and we're glad to have found a fan in you! We look forward to welcoming you back and to building return experiences to rival this first! More

Carmel Valley, California
1 review
4 of 5 stars Reviewed 3 weeks ago

We stay at the Hotel Tomo most of the times that we visit SF. It is well located in Japan Town, not far from many night spots and not far from Davies Symphony Hall and the Opera House. We stay at the Tomo also because there always is parking on the street--just read the signs to be sure that you... More

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so happy to have a loyal guest in you, and we're thrilled that our Hotel Tomo continues to set the mark for enjoyable experiences here in San Francisco. Please be sure to reach out if there's anything we can do to make your return travels more comfortable; we'd love to assist in any way that we can. All our... More

Cumming, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Recently stayed here in June with my wife and son. We arrived after midnight and check in was quick and easy. We were given a room on the eight floor. Great nights sleep as the room was so quiet and the beds comfy. Had breakfast in hotel and it was okay. No frills, just OK. We were impressed by the... More

Was this review helpful? Yes
HotelTomoManager, Manager at Hotel Tomo, a Joie de Vivre hotel, responded to this review

We're so glad to have welcomed you and your family, Carl, and to hear that the experience was enjoyable on so many levels. We take great care to afford our guests only the finest in attentive hospitality, and we're glad these were memorable staples of your San Francisco experience. We'd love the chance to build future memories alongside you, and... More

Owners: What's your side of the story?
If you own or manage Hotel Tomo, a Joie de Vivre hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Tomo, a Joie de Vivre hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Tomo, a Joie de Vivre hotel

Address: 1800 Sutter Street, San Francisco, CA 94115
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Tomo, a Joie de Vivre hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Tablet Hotels, Tingo, Travelocity, Otel, Venere, BookingOdigeoWL, Priceline and Agoda so you can book your Hotel Tomo, a Joie de Vivre hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Tomo
Best Western San Francisco
San Francisco Best Western
Best Western Hotel Tomo

620 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (268)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (90)
Viewed
Dining (3)
Viewed
View from room (22)
Viewed
Bathroom (13)
Viewed
Other (76)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (332)
Viewed
Amenities (19)
Viewed
Deluxe King Room (81)
Viewed
Players Suite (16)
Viewed
Restaurants and Bars (29)
Viewed
The Hotel (102)
Viewed
Tomo Queen Room (85)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (2)
Viewed
Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style
#23 Family Hotel in San Francisco #49 Business Hotel in San Francisco #61 Romantic Hotel in San Francisco
Hotel Class
Number of rooms
125

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer