We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Tomo

GreenLeadersGold level
1800 Sutter Street, San Francisco, CA 94115
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Tomo
Professional photos View all
Browse nearby
Hotel Tomo
Write a Review

987 reviews from our community

Traveler rating
    324
    468
    139
    37
    19
See reviews for
237
335
67
139
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (987)
  • Mar-May only
    (246)
  • Jun-Aug only
    (265)
  • Sep-Nov only
    (243)
  • Dec-Feb only
    (233)
All months
Los Angeles, California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a comfortable, relatively new Kimpton property located in Japan town. I've made two receent stays there for its proximity to the medical campus on Clay. The rooms are very nice for the most part although I did have one with a garish mural. That room did have a nice view overlooking Japan Town. The staff was extremely helpful... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

I just stayed here with my family in 2 rooms for 2 nights earlier this week. We had a host of problems within an hour of check in. We have already shared these issues with the front desk. They said they would talk to the manager to see how we could be compensated - but no update on that yet.... More 

Was this review helpful? Yes
Emily G, General Manager at Hotel Tomo, responded to this review

Wow, MikyungK, this is definitely unacceptable. Please give me a call here at the hotel and I will make sure to right this wrong. Meanwhile, regarding the renovation: while I'm not certain how third parties decide what to put on their websites, I have made sure it is listed on our website and at the Kimpton site. The good news... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived at the Hotel and the Taxi driver thought it was closed as there were tapes over the entrance. We eventually found our way into the reception area via the basement car park and entered a building site. After a considerable time we were given our keys cards to the room without any additional information about facilities etc. The... More 

Was this review helpful? Yes
Palm Desert, California, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hip hotel in heart of Japantown. Was expecting more new structure since it was a Kimpton property. The furnishings, bedsheets, towels and other amenities were all updated but you can tell that the building is very old from the (painted over) ceilings, hallways and elevator. Overall great front desk service, dog friendly hotel, daily wine tastings. Stayed here for... More 

Was this review helpful? Yes
Emily G, General Manager at Hotel Tomo, responded to this review

Thanks, SherC2. It's nice to hear you enjoyed the hotel as your home away from home for the better part of the month! The courtyard rooms are fun, and those first floor ones will soon come back online with some neat renovated features. We will also be painting the exterior a more sophisticated palate, fear not :) More 

Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I trust that any Kimpton I choose will be, well, a Kimpton property -- perfect is all respects and a fun stay. Nothing could be farther from the truth at the recently rebranded Hotel Tomo. The only thing that said Kimpton about the property was the sign stuck near the *closed for renovation* front entrance. The hotel should not have... More 

Was this review helpful? Yes
Reno, Nevada
1 review
1 of 5 stars Reviewed 4 days ago NEW

I decided to stay here after reading the positive reviews about this hotel (the pics of the rooms also enticed me). One night here was enough! I was very disappointed. Wifi was very intermittent to nonexistent. Was connected to technical support to in some other city to troubleshoot the wifi problem our iPhone, iPad, and macbook was having. What a... More 

Was this review helpful? Yes
Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

There were a few good things about Tomo, for the most part it was not a pleasant experience due to the current renovations being carried out and the staff. The good: Comfortable beds Location - there were a lot of great restaurants, bars and shops within a 5 minute walk and a taxi down town was less than $10. Lots... More 

Was this review helpful? Yes
Houston, Texas
Top Contributor
67 reviews 67 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I can see why Hotel Tomo is popular with the younger generation, if you are into Japanese anime and roomier than normal rooms, this is the place. The murals were fun to look at and they're even in the guest rooms. We had adjoining rooms with our grown children while visiting San Francisco. Close to public transportation and other SF... More 

Was this review helpful? Yes
Los Angeles, California
Top Contributor
70 reviews 70 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I think once all of the construction is complete, this will be a better experience. When I stayed there, the lobby was under construction. So much so, I wasn't sure if the front desk was the bell boy desk or what. So definitely not the usual Kimpton Hotel experience, with the construction and seemingly lack of staff. Having a conference... More 

Was this review helpful? Yes
Auburn CA
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Tomo is a anime themed boutique hotel that has recently become a Kimpton property. Directly across the street from Japantown and within a short walking distance of the Fillmore (so great for a concert), the BoomBoom room, and a long walk or short cab ride to Union Square. Lots of restaurants in the area. They are a dog friendly... More 

Was this review helpful? Yes
Emily G, General Manager at Hotel Tomo, responded to this review

Thanks, AllEventsTravel! We are so thrilled to be in this part of the city, with lots of "local" things to do at the intersection of three great areas. Ramen, soul food, haute cuisine, it's all here... and we know it's all about the food, at least for San Franciscans :). For the rest, yes, there's wonderful boutique shopping, cinemas, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

654 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (301)
Viewed
Hotel & grounds (77)
Viewed
Bathroom (16)
Viewed
Room/suite (104)
Viewed
View from room (31)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (69)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (332)
Viewed
Amenities (19)
Viewed
Deluxe King Room (81)
Viewed
Players Suite (16)
Viewed
Restaurants and Bars (29)
Viewed
The Hotel (102)
Viewed
Tomo Queen Room (85)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities