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Carriage Inn

3.0 of 5
140 Seventh Street, San Francisco, CA 94103 (Formerly Best Western)
Hotel amenities
Carriage Inn
Ranked #101 of 235 hotels in San Francisco
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107 reviews from our community

    Trip type
Traveler rating
    18
    56
    23
    8
    1
Date Rating
Morristown, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2013 NEW

We reserved a couple of months ago, after finding a good deal on Orbitz and then seeing mostly good reviews on here. We stayed here for 6 nights, and didn't have any problems at all. In fact, everyone from the front desk folks to the maids were extremely helpful and very polite. The room was larger than most big city... More

Was this review helpful? Yes 1
See 3 more reviews by nadine0420 for San Francisco
Haiyi, Front Office Manager at Carriage Inn, responded to this review
May 18, 2013

Dear Nadine0420, Thank you for posting a thorough review on Tripadvisor about your recent stay with us. We are delighted to hear of your wonderful experience with our hotel and truly appreciate that you provided an honest and warm opinion. Our aim is to provide all of our guests a unique stay and great customer service. We are glad that... More

englishphd
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2013

I was really pressed to find a hotel in SFO during three conventions and finally came across the LAST room in the Carriage Inn. Not only was it overpriced, but I think the neighborhood turned me off more. Here is my honest opinion: 1. Rooms were clean, but not any more comfortable than your contemporary motel on the side of... More

Was this review helpful? Yes
Haiyi, Front Office Manager at Carriage Inn, responded to this review
May 18, 2013

Dear Englishphd, Thank you for your review on Tripadvisor about your recent stay with us. On behalf of our entire staff, you have my apologies that your stay did not meet your expectations. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. Our neighborhood of... More

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2013

I chose this hotel as recommended by the front desk girl of best western Americania hotel just across the street. The rooms are big but they don't provide a roll away, you have to pay 30 dollars a dAy for parking, breakfast was in a box as if you attended a children's party. This is not wAt I expected of... More

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Haiyi, Front Office Manager at Carriage Inn, responded to this review
May 18, 2013

Dear 100Traveler_13, Thank you for providing your opinions in regard to our hotel. Each Best Western offers different amenities although the Carriage Inn is not a Best Western we do apologize that we were unable to provide the amenities that you expected. Our rooms do come in a variety of different configurations and sizes. We gladly accommodate requests for a... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

Spent 3 nights here in may. Handy location for market street, all the SoMa stuff and great links to the rest of San Francisco. All the staff were friendly and helpful, without exception. But have to agree on the wifi. Rubbish. But it works fine in reception where they have a pc to print your boarding passes and that kind... More

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Haiyi, Front Office Manager at Carriage Inn, responded to this review
May 11, 2013

Dear Matt, Thank you for providing your opinions in regard to our hotel and for appreciating the level of service our staff willingly provides on a daily basis. Living in the digital age we understand the frustration you must have experienced with our wifi especially since the internet has become such an integrated part of our lives and we offer... More

Sebastopol, Ca
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 5, 2013

I love this hotel. I think the rooms are creative and comfortable. The beds and pillows were good. There is a desk with chairs on each side. It was right next to a window. It was quiet, but I always ask for a quiet room (whenver I stay in any city). We have stayed here many times. Parking is an... More

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Haiyi, Front Office Manager at Carriage Inn, responded to this review
May 11, 2013

Dear CaJoan, Thank you for posting a thorough review on Tripadvisor about your recent stay with us. We are delighted to hear that you love our hotel and truly appreciate your opinion. Our aim is to provide all of our guests a unique stay and great customer service. We are glad that we exceeded your expectations as we strive to... More

Los Angeles, California
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 28, 2013

If you are looking for a basic and clean place to stay, and don't mind wearing earplugs at night or aren't bothered by noise, this place is for you! The room decor is super cute and is what draws you to this place, but that's about the best thing they have to offer. The wi-fi is free, but it doesn't... More

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Haiyi, Front Office Manager at Carriage Inn, responded to this review
May 2, 2013

Dear Explorerlayla, Thank you for your review on Tripadvisor about your recent stay with us. On behalf of our entire staff you have my apologies for the situation you encountered with our wifi. We are working closely with our internet provider to upgrade our system to offer our guests the internet connection that many of us have grown accustomed to.... More

San Francisco
1 review
3 of 5 stars Reviewed April 14, 2013

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Review collected in partnership with Easytobook.com

Haiyi, Front Office Manager at Carriage Inn, responded to this review
April 16, 2013

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Yuba City, California
1 review
4 of 5 stars Reviewed April 5, 2013 via mobile

Great local, nice rooms. The area is not as bad as other reviews claim. It's a big city, no different than any other big city in America. A very lively neighborhood! Rooms are well appointed, and comfy.

Was this review helpful? Yes 1
Haiyi, Front Office Manager at Carriage Inn, responded to this review
April 16, 2013

Dear Cbree, Salutations, Cbree we truly appreciate that you took the time to provide an honest and warm opinion of the Carriage Inn. The SOMA neighborhood like most of San Francisco is filled with eclectic characters which provides the city its own unique vibe. We thank you again and hope to warmly welcome you back to the Carriage Inn on... More

1 review
2 of 5 stars Reviewed March 29, 2013 via mobile

I have not been this disappointed in a hotel in recent memory. While the hotel looks nice in the glamour shots on all review sites, it is a farce. In reality, this a crummy old motel, with fancy wallpaper and some trendy furniture. I'm sure it's a good business model, since they've taken this same approach with two other "hotels"... More

Was this review helpful? Yes
Haiyi, Front Office Manager at Carriage Inn, responded to this review
March 30, 2013

Dear Backintosh123, Thank you for taking the time and providing a detailed account of your stay. On behalf of the staff we apologize that our Hotel did not live up to your expectations. We empathize with the experience you encountered with our wifi and we know how frustrated you must have been especially since the internet has become such an... More

1 review
5 of 5 stars Reviewed March 27, 2013 via mobile

I stayed for the second time as a visitor and must say for the value, the uniquely beautiful rooms and location this is THE place to stay in San Francisco for the visitor who wants to stay "out of the tourist fray".

Was this review helpful? Yes 1
Haiyi, Assistant Front Office Manager at Carriage Inn, responded to this review
March 27, 2013

mrpeep, Thank you for sharing such kind words regarding your most recent stay at the Carriage Inn with our TripAdvisor community. We are pleased to hear that our staff and hotel made such a good impression. We look forward for the next opportunity to be your home while in San Francisco. Kindest Regards, James Charles Assistant Front Office Manager Carriage... More

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Additional Information about Carriage Inn

Also Known As:
Best Western Plus Carriage Hotel
Best Western Plus Carriage Hotel San Francisco
Best Western Carriage Hotel
Best Western San Francisco
San Francisco Best Western
Address: 140 Seventh Street, San Francisco, CA 94103 (Formerly Best Western)
Region: United States > California > San Francisco
Amenities:
Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
#89 Family Hotels in San Francisco
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Carriage Inn features 48-rooms and offers a witty, warm, and sophisticated escape from the ordinary. Featuring guest rooms saluting San Francisco's notables eccentric notables and drawing inspiration from the "carriage" of a typewriter, the hotel provides a San Francisco experience well suited for vacationers, theater patrons, convention goers, couples and business travelers alike.Located in the vibrant South of Market (SoMA) district, the convenient location provides quick access to many of San Francisco's top attractions and destinations including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield Shopping Centre, the Theater District, and Cable Cars that will take you to Fisherman's Wharf and Pier 39. ... more   less 
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Carriage Inn
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