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Mystic Hotel by Charlie Palmer

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417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
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Summer Lovin'
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Mystic Hotel by Charlie Palmer
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Mystic Hotel by Charlie Palmer
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668 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel is beautifully designed and updated, and the hotel staff were so helpful with arranging taxis and recommending places to go. We stayed with our infant and found the room very comfortable and quiet. We loved the location and would stay again when we return to San Francisco!

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AZ
Level Contributor
410 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed in more than 50 hotels in San Francisco. I'm always interested in finding a good new boutique. This was by far the worst hotel I've stayed in in San Francisco. I'm sure the hotel will respond with a lot of excuses, so let me give you the facts: 1. Location is excellent. But there are better hotels within... More 

Was this review helpful? Yes 1
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear BuffCrone, Thank you for your constructive comments. We sincerely regret that we did not meet your expectations. We pride ourselves in being a historical building of San Francisco as we are a part of the incredible and unique history of the Golden City, and continuously work on making improvements in terms of service, food, technology, and meeting and exceeding... More 

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Dunedin, Florida
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second year in a row staying at The Mystic and this experience was even better than the first. The front desk manager remembered me from the previous year and greeted me accordingly, as did other staff members who are still working there. I was delightfully surprised, especially considering all the people they see on a daily basis.... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear JessieMom! Thank you for posting such a lovely and glowing review. We are so happy to be your Home Away From Home!!! We are always delighted welcoming back our loyal guests, as you became a part of our Mystic family. Thank you for your warm and kind words about our service team and our breakfast. Definitely, there is no... More 

Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice place and comfortable rooms, I would recommend this hotel for its great location in San Francisco right next to the union square and a couple blocks away from the market street where you are able to take any public transportation anywhere in the city, also right next to the Chinatown gate and all places you have to visit... More 

Was this review helpful? Yes 1
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Joaquin B, Thank you for the wonderful compliment! I'm so happy to hear your experience here at Mystic was a pleasant one. Our team prides themselves on service and providing a memorable experience! in regards to the elevator, we do monthly maintenance on our elevator and will definitely plan on re modernization in the future. Best, Rita More 

istanbul
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for three days. The location is great very close to union squere. Hotel is cute and clean. The best think about the hotel is breakfast, it is amazing. The staff is also amazing and helpfull. İt is also close to the cable car, and walk distance to fishermans dwarf.

Was this review helpful? Yes 2
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Remreuzun, Being a Chef-Driven hotel we do work on offering seasonal food options. I'm happy to hear you enjoyed your time with us here at Mystic and that our team made you feel welcomed! We look forward to you next stay with us! Best, Rita More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

If you are looking for the best location and for the most friendly hotel stuff in a hotel in SF, you have the Mystic Hotel. The breakfast is very yummy.... I already miss the Nutela :-) Staying in San Fran = Staying in MYSTIC Hotel.

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Wael77, Thank you for the compliment!!! I'm happy to hear of your wonderful experience with us and our team here at Mystic! See you on your next visit to San Francisco! Best, Rita More 

Wellington, New Zealand
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved everything about this hotel - it was in a great location, had free wifi, breakfast was included in the accommodation price, and there were so many little touches that made this character boutique hotel stand out and above its competition. I loved the live jazz, great bar, very cool rooms and even the iced water with lemons etc that... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear AvelynHL, I'm thrilled to hear you had such a great experience here with us at Mystic! Our staff make the experience here unique and memorable, and are lucky to have the beautiful backdrop of the city to make the San Francisco experience complete. I hope you visit us again soon! Best, Rita More 

Cotia, SP
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located near by Union Square, close to a nice area, great restaurants around (including the hotel one). really makes you feel in the City! The room is not too spacious, but adequate for 1 person or a couple, specially if you do not intend to spend your time in the hotel room. Also, if you plan to work from the... More 

Was this review helpful? Yes 1
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Crispity, Thank you for your delightful review, and for the beautiful pictures. We are ideally located – in the heart of the historical center of the city surrounded with a lot fine restaurants and shops. The feeling of the city life definitely is a part of the experience of staying with us. We absolutely pride ourselves on our service... More 

London, United Kingdom
Level Contributor
185 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed June 21, 2015

This isn't a Marriott or a Hilton and don't expect everything to be brand new and perfect. What it is is a early 20th Century building which has been imaginatively adapted for modern use as a boutique hotel. The rooms are well designed and decorated with excellent beds. The lift (elevator) is original and quirky but this adds to the... More 

Was this review helpful? Yes
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Pawl, Thank you for your kind words and wonderful review. We are thrilled to hear you enjoyed the décor of our rooms and the comfort of our beds. It certainly sounds like you had a most enjoyable stay, and we are delighted that you had the chance to enjoy the speakeasy atmosphere of our Burritt Room + Tavern. We... More 

1 review
4 of 5 stars Reviewed June 19, 2015 via mobile

We stayed in room 311. A free "upgrade" from our original room to a suite. Very nice room. 2 windows came in handy to create a nice breeze, since there is no a/c. Comfortable enough. Nice bathroom with ok water pressure. WiFi was ok too. Only thing:right outside our window was the employee smoking area and trash pick up. Very... More 

Was this review helpful? Yes
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Randall W First, may we apologize that in this instance we failed to exceed your expectations with regard to the noise. We are working on improving this situation for our guests on the lower level floor. Second we very much appreciate your kind comments about your overall experience here at the Mystic. We look forward to welcoming you back... More 

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Junior Room (28)
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Junior Room with Street View (32)
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Mystic King (35)
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Mystic Suite (Bay Window) (29)
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Mystic Suite (Exposed Brick) (31)
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Stockton Junior Room (29)
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Stockton Suite (32)
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The Hotel (48)

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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