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Mystic Hotel by Charlie Palmer

3.5 of 5
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417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
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California Dreamin'
Mystic Hotel by Charlie Palmer
Best prices for: 1 room 1 guest
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Ranked #89 of 233 Hotels in San Francisco
A recent review
4 of 5 stars reviewed yesterday
Seat2K Nottingham, United Kingdom
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624 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed a week in the Mystic and loved it. The location is great for exploring the city and being just uphill from Union Square means you can get almost anywhere on foot, providing you don't mind walking... There's a kind of jazz meets gothic feel to the corridors and breakfast area but it works fine. The lift is kind... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel itself is lovely. Great staff, nice room, if a bit small, fab breakfast. Loved the morning breakfast sound track. Problem is sleeping. Hot blanket coupled with no air con. Window closed is loud let alone window open. Tough to get a good nights sleep.

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Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I love this hotel's sleek decoration and it is kind of unique! The room was small but confortable for me. The free breakfast was nice and I hope it offers more options. I like they put books in the room but I would suggest the hotel to look into Foli. I used Foli another hotel to read eBooks and digital... More 

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San Francisco, California
2 reviews
1 of 5 stars Reviewed 1 week ago

I find myself frequently having to stay in downtown SF after entertaining clients, working late, or the like. Because of the broad choice of downtown accommodations, I like to know where I am staying and the quality of the accommodations before I spend my travel dollar. Having frequently seen this hotel in on line listings, I was curious as to... More 

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Madrid, Spain
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wonderful location, in the corner of Union Square, lots of restaurants and shops. You can go walking everywhere from here. The hotel is OK, expensive for how simple it is (I expected more), the service is OK, breakfast is OK and the worst thing is the noise, inside and outside the hotel. If it was a bit cheaper I would... More 

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Belleville, New Jersey
Top Contributor
104 reviews 104 reviews
31 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not a bad choice, if you can tolerate a few relatively minor annoyances. Location is decent, in a somewhat seedy neighborhood a couple of blocks up from Union Square. Prices are lower than nearby competition, but nothing is "cheap" in downtown SF. Rooms are small, bathrooms are tiny with no place to put your stuff, but adequate. Third or fourth... More 

Was this review helpful? Yes 1
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Doctor JoeE: Thank you for your constructive feedback. We take your comment very seriously in order to improve our service and amenities offered. We do try to update our food options in the restaurant with seasonality. Thank you for your kind words about our location and the comfort of our rooms. I do hope you stay with us again... More 

Tampa, Florida
Top Contributor
55 reviews 55 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were somewhat small, but very comfortable. Definitely reminded me of a european style room or NY room, but with a large shower. The location is about 6 blocks to the convention center and easy walking distance to shopping, restaurants, cable car station, and other items of interest. Staff was friendly and professional. Free wifi and incredible breakfast. The... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Dafera Thank you for taking time and sharing with us about your experience of staying in the Mystic Hotel .We greatly appreciate your wonderful feedback. Thank you for highlighting the professionalism of our team, emphasizing the quality of our breakfast and the convenience of our location. We hope to welcome you back soon! Best wishes, Rita More 

Onsala, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a fab stay with my wife in this small and quirky hotel. Great attention to details. Even a bottle of Fernet in the mini bar. The Burritt Tavern is an excellent cocktail bar!!! We will be back asap. Only downside with the Hotel is when you need to access the hotel with car, no parking and just by the... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jonas W: We are so happy to hear that you had a fabulous stay with us. Thank you for your compliments to our service and attention to details. We are glad to know that it made your stay bright and memorable. We hope to become your home away from home! Sincerely, Rita More 

Los Angeles, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 6, 2015

This is my first review, and I became a Tripadvisor member specifically to share my nightmare experience and the hotel and in dealing with the general manager at the Mystic Hotel Rita Ruiz. On January 9th, 2015 I checked into the Mystic hotel in San Francisco. Prior to check in, I called the hotel and asked them for the address... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 6, 2015

we stayed at this hotel about two weeks ago. the location is strategically located in union square and very close to china town. very easy to get from sfo with bart (take it to the airport and get off at Powell. From there, there are about 10 min in the center of the shopping area). the rooms are spotless and... More 

Was this review helpful? Yes 2
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Mirkusluca. Thank you for your kind review. We are glad to hear that you liked the cleanness and comfort of our rooms. It was a pleasure to hear that our breakfast was up to your liking as well. Hope to see you soon. Best wishes, Rita More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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