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All 236 San Francisco hotels

Mystic Hotel by Charlie Palmer

3.5 of 5 Hotel   |   417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco) (Financial District)
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Ranked #96 of 236 hotels in San Francisco
A recent review
4 of 5 stars reviewed yesterday
MGD67 Sacramento, California
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514 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Sacramento, California
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Mystic (formerly the Crescent) Hotel has changed very little despite the name change in all the right ways. This has become our favorite hotel to stay in when we are not playing tour guide for visiting family. Like other travelers have commented, this is a charming boutique hotel located in an older building and yes it is true, the... More

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18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Mystic hotel is a leap away from anything you need in SF (public transrportaion, shopping, china town, restaurants and cafes). They have a small morning snack buffet with starbucks coffee and fresh juice. Nice rooms with free wifi. Check the bar in the second floor, good burgers.

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Park Ridge, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for four nights in a 5th floor room with a queen bed, nice decor and a view of the alley where every morning about 6 am, we heard the trash company pick up the trash. The space is limited without the usual dresser for your clothes (we had to use the night stands). The complimentary breakfast was a... More

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Galway, Ireland
14 reviews 14 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed at this hotel for 6 nights at the beginning of July. We enjoyed our stay but were a little disappointed with some aspects of the hotel. Location The location of this hotel is excellent, just a 2 minute walk to Union Square with Chinatown a 5 minute walk behind the hotel. During our stay we... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This place is fantastic! We walked in and had the best front desk experience ever. Stacey went out of her way to help and was very informative! She was happy and energetic with just the right amount of sass. We left the check out process laughing and excited to explore San Francisco! Love the Mystic!!

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Centennial, Colorado
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I celebrated a milestone birthday in SF in early July and had a wonderful stay at the Mystic Hotel. Recognizing that we were celebrating a special occasion, they upgraded our room to a suite upon check-in, had a cheese, fruit and nut tray waiting in the suite, and gave us a gift certificate for use in the... More

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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

I stayed at The Mystic for 12 days on business and cannot speak highly enough of what became my "home away from home" for the entire time. Staff made me feel like a guest in their home, breakfast was more than I expected with quiches, fruit, oatmeal, pastries, yogurt, pastries and more. The cocktail bar and restaurant were excellent and... More

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in the heart of Union Square walking distance from China Town. The staff was friendly and eager to please. Our rooms were beautifully decorated. We booked this hotel via the Hotel Tonight app on my iPhone. We surprised to find that it included complimentary breakfast which was deliciously fresh. The young adults in our group loved the... More

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Boston, Massachusetts
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this gem on TravelZoo. We stayed for five nights and loved it! PROS: a short walk to Union Square, excellent customer service - when we arrived, our room that had a king sized bed was not ready (the room was small, but that didn't matter) so we were given a suite that had a queen sized bed. The... More

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jimmy0999, We love the compliments and we also appreciate the feedback you have given to future travelers! I am very happy to hear you enjoyed our staff and complimentary breakfast service. Please accept our sincerest apologies for the service issues with your room, but I am delighted to know that your overall experience at the Hotel was a pleasant... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The rooms do not have AC. They have a ceiling fan. My room has two windows but on street level. One window opened to trash bins. The room was very loud with trash pick up and other people making noise in the alley. The front desk gave me wrong directions. Don't stay here if you want to sleep. Hot and... More

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jeff12343, I'm very sorry we did not meet your expectations during your visit with us. I would love the opportunity to create a second first impression for you here in our lovely city of San Francisco. Please reach out to me directly on your next visit and I will be more than happy to help plan your next stay.... More

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Additional Information about Mystic Hotel by Charlie Palmer

Address: 417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
Phone Number:
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mystic Hotel by Charlie Palmer 3.5*
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Also Known As:
Crescent San Francisco Hotel San Francisco

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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
Mystic Hotel Union Square San Francisco by Charlie Palmer is a smart, sleek retreat situated in the heart of the city's busiest neighborhoods. Conveniently located just one block from the iconic cable car line in the middle of three key destinations – Union Square, Chinatown and the Financial District — Mystic Hotel offers a convenient, comfortable and unique modern boutique hotel experience in a historic location. With a contemporary look and feel, our accommodations are designed to reflect the changing need of today's traveler. Enjoy high-touch service and an ideal Union Square location, perfect for travelers looking to experience all the adventures of San Francisco. Like a private club, enjoy handcrafted cocktails in the Burritt Room, the intimate film noir-inspired bar named for Burritt Alley, where detective Sam Spade's partner Miles Archer was gunned down in The Maltese Falcon. Then, step into the speakeasy vibe of renowned Chef Charlie Palmer’s adjoining Burritt Tavern, where walled-in and curtained booths create dark corners for private conversations and Executive Chef Luke Knox turns out classic food like steaks and chops done right. Knox also takes advantage of Bay area's tremendous green markets as well as the extraordinary offerings from local food artisans in menus built around prized regional specialties from Dungeness crab to West Coast oysters. That's what we like about San Francisco: it's up to the minute and still in the moment. ... more   less 
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