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Mystic Hotel by Charlie Palmer

3.5 of 5
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417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
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California Dreamin'
Mystic Hotel by Charlie Palmer
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Ranked #93 of 234 Hotels in San Francisco
A recent review
3 of 5 stars reviewed 1 week ago
FernandoCg Macau
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644 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Macau
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

By first impression, it did a boutique hotel. The lift was old but it consider it's a kind of classic (except it ran very slow). When entered into my room, the room was spacious, took a detail look I discovered that the space didn't allocate properly, the room was big, the washroom was small and really had no space to... More 

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Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Great location, right on union square, close to all the shops, restaurants and bars it has to offer. Found staff on the desk slightly rude and stand offish. The elevator is a pieceof history in itself, very creaky and slow, but fully functioning! The rooms were large and comfortable and of average cleanliness although the curtains were very dusty and... More 

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Wokingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Marketed as a boutique hotel the Mystic is nicely decorated, it's just a shame they forgot to actually turn it into a decent hotel. If and when it works the internet gets up to speeds that would make the 90's proud. Showers have about as much water pressure as a garden hose and the elevator is proudly described as 'historical'... More 

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Lisbon, Portugal
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its location was what made us book Mystic Hotel, as it is a 2-minute walk from Union Square. The hotel is nice, it has a elegant restaurant, though we didn't try it. The room was very cozy and breakfast was delicious, which is kinda what you need to get ready to walk in SF.

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New York City, New York
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok, so the hotel is sort of hip, but there's barely a desk to work at, there's no counter in the bathroom for my dop kit, I can't find a cup of coffee before 7am except to go down the street to starbucks. There's no gym, not even a treadmill. The elevator (there's only one) is old and creaky. Oh,... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed 2 nights in this hotel. The room is comfortable and the breakfast is delicious. But the wifi is poor.

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Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Mystic Apr 25 to 27, was very disappointed in the Breakfast, same items both mornings, and very,very little choice, both hot items, scrambled eggs and sausages were cold. Location is ok, if you want to do things in the Fisherman Wharf area stay closer to that area. if you want to shop then Mystic is ok, Construction... More 

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A TripAdvisor Member
1 of 5 stars Reviewed April 28, 2015

The noisiest place I have ever been. Many of the rooms have an alley view that's a service area-- garbage pick up, people talking, etc. place is made of wood so you can hear people walking above and hallways. Small room. Slow elevator. Go chain

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear TripAdvisor Member. Thank you for your constructive feedback. Surely, we regret that we did not met your expectations concerning the noise isolation. We are located in the heart of the busiest neighborhoods of San Francisco. We constantly work on the improvements of our accommodation and services. Recently, we have installed new double-paned windows in our renovated rooms. I hope... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed April 28, 2015

Great location! Close heaps of things - I walked a lot of places. Staff weren't overly friendly or accommodating on arrival (after flying 26 hours I needed to freshen up and change clothes but all one staff member seemed almost reluctant to show me where the bathroom was and just wanted to do was take my bag to the clock... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Car087 Thank you for your constructive feedback. Your help and effort to outline our weak points is truly appreciated. We constantly work on the improvement of our services. Thank you for providing us the opportunity to perfect our services and amenities. Thank you for mentioning the convenience of our central location. We are very proud to be located in... More 

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 26, 2015

Great location. Hip decor. Happening bar. Great price. Very pleased with our experience at this hotel. It's a boutique hotel worth the risk. The noir inspired look is different than most. The hand crafted cocktails were great. Highly recommended.

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Lisa R! Thank you for your great comment about your recent stay in the Mystic Hotel. It was a great pleasure for our team to have you in our care. We are very pleased to hear that you enjoyed our comfortable atmosphere, modern style and hip spirit. Hope to see you again!!! Sincerely, Rita More 

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Mystic King (35)
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Mystic Suite (Bay Window) (29)
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Mystic Suite (Exposed Brick) (31)
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Stockton Junior Room (29)
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Stockton Suite (32)
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The Hotel (48)

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Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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