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All 236 San Francisco hotels

Mystic Hotel by Charlie Palmer

3.5 of 5 Hotel   |   417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco) (Financial District)
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Ranked #96 of 236 hotels in San Francisco
A recent review
4 of 5 stars reviewed 2 days ago
BitterBob Park Ridge, Illinois
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512 people have reviewed this hotel

Traveler rating
    129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Park Ridge, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for four nights in a 5th floor room with a queen bed, nice decor and a view of the alley where every morning about 6 am, we heard the trash company pick up the trash. The space is limited without the usual dresser for your clothes (we had to use the night stands). The complimentary breakfast was a... More

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Galway, Ireland
Contributor
14 reviews 14 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed at this hotel for 6 nights at the beginning of July. We enjoyed our stay but were a little disappointed with some aspects of the hotel. Location The location of this hotel is excellent, just a 2 minute walk to Union Square with Chinatown a 5 minute walk behind the hotel. During our stay we... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This place is fantastic! We walked in and had the best front desk experience ever. Stacey went out of her way to help and was very informative! She was happy and energetic with just the right amount of sass. We left the check out process laughing and excited to explore San Francisco! Love the Mystic!!

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Centennial, Colorado
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I celebrated a milestone birthday in SF in early July and had a wonderful stay at the Mystic Hotel. Recognizing that we were celebrating a special occasion, they upgraded our room to a suite upon check-in, had a cheese, fruit and nut tray waiting in the suite, and gave us a gift certificate for use in the... More

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

I stayed at The Mystic for 12 days on business and cannot speak highly enough of what became my "home away from home" for the entire time. Staff made me feel like a guest in their home, breakfast was more than I expected with quiches, fruit, oatmeal, pastries, yogurt, pastries and more. The cocktail bar and restaurant were excellent and... More

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Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in the heart of Union Square walking distance from China Town. The staff was friendly and eager to please. Our rooms were beautifully decorated. We booked this hotel via the Hotel Tonight app on my iPhone. We surprised to find that it included complimentary breakfast which was deliciously fresh. The young adults in our group loved the... More

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Boston, Massachusetts
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I found this gem on TravelZoo. We stayed for five nights and loved it! PROS: a short walk to Union Square, excellent customer service - when we arrived, our room that had a king sized bed was not ready (the room was small, but that didn't matter) so we were given a suite that had a queen sized bed. The... More

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jimmy0999, We love the compliments and we also appreciate the feedback you have given to future travelers! I am very happy to hear you enjoyed our staff and complimentary breakfast service. Please accept our sincerest apologies for the service issues with your room, but I am delighted to know that your overall experience at the Hotel was a pleasant... More

Boston
1 review
1 of 5 stars Reviewed 1 week ago via mobile

The rooms do not have AC. They have a ceiling fan. My room has two windows but on street level. One window opened to trash bins. The room was very loud with trash pick up and other people making noise in the alley. The front desk gave me wrong directions. Don't stay here if you want to sleep. Hot and... More

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jeff12343, I'm very sorry we did not meet your expectations during your visit with us. I would love the opportunity to create a second first impression for you here in our lovely city of San Francisco. Please reach out to me directly on your next visit and I will be more than happy to help plan your next stay.... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by this hotel because so many people say how small it is and to request a top floor and an even numbered room. Luckily, my significant other and I received all of those things purely by chance! The hotel was so cheek and the room was quaint. I actually enjoyed staying in room and didn't want... More

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Nicole M., Thank you for choosing Mystic Hotel by Charlie Palmer during your visit to our lovely city! I'm happy to hear you enjoyed our complimentary breakfast and we appreciate your honest feedback. If you guys are ever in San Francisco again, I hope to have all of you as my guest. We would love to become your home... More

UK
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Mystic for four nights (Sat to Wed) in late June. The hotel is an old updated building - with some lovely original features, and is in a great location a short walk from Union Square and China Town. We had two rooms on the 6th floor. Strangely my brother had a small fridge in his room,... More

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Kzee, I'm very happy to hear you enjoyed your time in our beautiful city! I hope to have you again as a Mystic Hotel guest next time you're in San Francisco! Best, Rita More

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Additional Information about Mystic Hotel by Charlie Palmer

Address: 417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
Phone Number:
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Mystic Hotel by Charlie Palmer 3.5*
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Also Known As:
Crescent San Francisco Hotel San Francisco

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mystic Hotel Union Square San Francisco by Charlie Palmer is a smart, sleek retreat situated in the heart of the city's busiest neighborhoods. Conveniently located just one block from the iconic cable car line in the middle of three key destinations – Union Square, Chinatown and the Financial District — Mystic Hotel offers a convenient, comfortable and unique modern boutique hotel experience in a historic location. With a contemporary look and feel, our accommodations are designed to reflect the changing need of today's traveler. Enjoy high-touch service and an ideal Union Square location, perfect for travelers looking to experience all the adventures of San Francisco. Like a private club, enjoy handcrafted cocktails in the Burritt Room, the intimate film noir-inspired bar named for Burritt Alley, where detective Sam Spade's partner Miles Archer was gunned down in The Maltese Falcon. Then, step into the speakeasy vibe of renowned Chef Charlie Palmer’s adjoining Burritt Tavern, where walled-in and curtained booths create dark corners for private conversations and Executive Chef Luke Knox turns out classic food like steaks and chops done right. Knox also takes advantage of Bay area's tremendous green markets as well as the extraordinary offerings from local food artisans in menus built around prized regional specialties from Dungeness crab to West Coast oysters. That's what we like about San Francisco: it's up to the minute and still in the moment. ... more   less 
Number of rooms
82

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