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Mystic Hotel by Charlie Palmer

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417 Stockton Street, San Francisco, CA 94108 (Formerly Crescent San Francisco)
Mystic Hotel by Charlie Palmer
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Ranked #89 of 233 Hotels in San Francisco
A recent review
4 of 5 stars reviewed 3 days ago
DoctorJoeE Belleville, New Jersey
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615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belleville, New Jersey
Top Contributor
104 reviews 104 reviews
31 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not a bad choice, if you can tolerate a few relatively minor annoyances. Location is decent, in a somewhat seedy neighborhood a couple of blocks up from Union Square. Prices are lower than nearby competition, but nothing is "cheap" in downtown SF. Rooms are small, bathrooms are tiny with no place to put your stuff, but adequate. Third or fourth... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Doctor JoeE: Thank you for your constructive feedback. We take your comment very seriously in order to improve our service and amenities offered. We do try to update our food options in the restaurant with seasonality. Thank you for your kind words about our location and the comfort of our rooms. I do hope you stay with us again... More 

Tampa, Florida
Top Contributor
55 reviews 55 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The rooms were somewhat small, but very comfortable. Definitely reminded me of a european style room or NY room, but with a large shower. The location is about 6 blocks to the convention center and easy walking distance to shopping, restaurants, cable car station, and other items of interest. Staff was friendly and professional. Free wifi and incredible breakfast. The... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Dafera Thank you for taking time and sharing with us about your experience of staying in the Mystic Hotel .We greatly appreciate your wonderful feedback. Thank you for highlighting the professionalism of our team, emphasizing the quality of our breakfast and the convenience of our location. We hope to welcome you back soon! Best wishes, Rita More 

Onsala, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a fab stay with my wife in this small and quirky hotel. Great attention to details. Even a bottle of Fernet in the mini bar. The Burritt Tavern is an excellent cocktail bar!!! We will be back asap. Only downside with the Hotel is when you need to access the hotel with car, no parking and just by the... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Jonas W: We are so happy to hear that you had a fabulous stay with us. Thank you for your compliments to our service and attention to details. We are glad to know that it made your stay bright and memorable. We hope to become your home away from home! Sincerely, Rita More 

Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is my first review, and I became a Tripadvisor member specifically to share my nightmare experience and the hotel and in dealing with the general manager at the Mystic Hotel Rita Ruiz. On January 9th, 2015 I checked into the Mystic hotel in San Francisco. Prior to check in, I called the hotel and asked them for the address... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we stayed at this hotel about two weeks ago. the location is strategically located in union square and very close to china town. very easy to get from sfo with bart (take it to the airport and get off at Powell. From there, there are about 10 min in the center of the shopping area). the rooms are spotless and... More 

Was this review helpful? Yes 2
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Mirkusluca. Thank you for your kind review. We are glad to hear that you liked the cleanness and comfort of our rooms. It was a pleasure to hear that our breakfast was up to your liking as well. Hope to see you soon. Best wishes, Rita More 

Denver, Colorado
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's always strange to stay in a hotel, in a city you once lived in. Always looking for something unique, the Mystic is nestled against the Stockton Street Tunnel - one could walk by the hotel and not realize it's there. It has a lot of European charm. Quite affordable for SF, a great alternative to the chains. The staff... More 

Was this review helpful? Yes 1
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Alicia. We are very happy to know that you felt welcomed among us in your shabby chic home away from home. Thank you for your kind compliments about our charm, style, and our spirit. We are glad to know that it was up to your liking. Hope to see you again here at the Mystic Hotel. Best wishes Rita More 

Boston, Massachusetts
Top Contributor
76 reviews 76 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here just for one night while in town for work. The room was very affordable and the location was pretty good. Close walk to Union Square and to the BART to get around town and to the airport. The room was a bit stuffy as it doesn't have air conditioning but it wasn't a huge deal while I... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Cbolotsky Thank you for your review about your recent stay in the Mystic Hotel. We are very glad to hear that you enjoyed our location, our complimentary breakfast and the free WiFi. Thank you for your constructive comments about the room, we promise that next time you stay with us we will have a desk in your room. Hope... More 

West Orange, New Jersey, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Interesting hipster place...82 rooms and only one passenger elevator and no air conditioning!!!! Loved the art installation, especially the conversation starters in the elevator, free fresh and delicious breakfasts, cleaning staff, the fresh lemon/lime water, cookies and fruit in the lobby, the original molding on the walls, the lounge in back of the lobby and front desk (comfortable but smelly).... More 

Was this review helpful? Yes 2
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Sharon. Thank you for choosing the Mystic Hotel. We were happy to have you during your visit to San Francisco. We are very happy to know that you enjoyed our art installation in the lobby, our welcome amenities, and our hospitable staff. We appreciate your help and effort to outline the ways we can improve upon. Hope to see... More 

Oakland, California, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night on Thur. Great boutique style hotel. All modern and updated in the room. Great bed, very high quality sheets and threat count. Strong and gratis wifi signal. Parking is directly located across the street in a massive parking garage on corner of Stockton and Sutter. Best parking value in the city. Overnight was $13.00. Breakfast which... More 

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Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear Michael. We sincerely appreciate your review! It is a great pleasure for us to know that your stay in the Mystic Hotel created such positive and wonderful memories. We are very happy to know that you felt welcomed among us! Thank you for such kind words about our outstanding breakfast, the quality of our bedsheets, and the speed of... More 

Washington
1 review
4 of 5 stars Reviewed February 19, 2015

Other than ADORABLE, The Mystic was convenient, comfortable and affordable. I was able to walk to my colleagues' hotels who were paying $50-$100 more for their big brand hotels. Thraveling on business I enjoyed the bar, the free wifi and free breakfast. I woke up every morning and sat at the restuarant with my laptob and worked alongside my coffee... More 

Was this review helpful? Yes
Rita R, General Manager at Mystic Hotel by Charlie Palmer, responded to this review

Dear…. Thank you for choosing the Mystic Hotel. We were happy to have you during your business trip to San Francisco! Thank you identifying us as a unique boutique hotel in style of San Francisco our lovely city of the Golden Goast! We are happy to hear that you liked our complimentary breakfast and Free WiFi internet. We will be... More 

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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