We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 236 San Francisco hotels

Hotel Palomar San Francisco - a Kimpton Hotel

4.0 of 5 Hotel   |   12 Fourth St, San Francisco, CA 94103 (SoMa)
Hotel website
Hotel packages
Hotel amenities
Offers & Announcements
Save 20% at the Palomar
Save Saved
You added Hotel Palomar San Francisco - a Kimpton Hotel to your Saves list
Hotel Palomar San Francisco - a Kimpton Hotel
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
88%
Ranked #25 of 236 hotels in San Francisco
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
jmadamy1 Chicago
Write a Review

1,217 people have reviewed this hotel

Traveler rating
    677
    383
    98
    36
    23
See reviews for
173
405
88
308
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here a couple weeks ago while the lobby and fifth floor were under construction. Well the lobby is finished and looks amazing and I peaked my head around the corner at the new fifth floor restaurant thats almost finished and WOW! Cant wait for it to open at the end of the month! Well Done Palomar!!

Was this review helpful? Yes 1
San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I made a special effort to book at the Palomar because the Trip Advisor reviews were so good. What a disaster. I arrived at 11.30 am right off a 6 hour flight to find no lobby, no restaurant and check in on the 9th floor - a total mess full of bags. I was told that 'Check in isn't until... More

Was this review helpful? Yes 3
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

I am incredibly sorry for the inconveniences you experienced this past week. The situation was not as it should be and the issues are being addressed. On a positive note, the lobby is complete and complimentary coffee and our wine reception will be available in the new space starting today. The restaurant is nearly complete and will re-open on May... More

Chicago
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Very disapointed with our stay at this hotel. We are paying approximaty $340 per night for a room that at best feels like a serviced apartment. There is no public space as hotel is under renovation. The lobby is a building site and the bar and resturant are also being renovated. We were not warned about this even though we... More

Was this review helpful? Yes 2
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Sorry for the challenges you experienced during your stay. Regretfully much of the work was to have been completed prior to your arrival, and I am deeply sorry that it was not. As of today (April 9th) the lobby is complete and the sense of sophisticated elegance is returning to the hotel. The restaurant will re-open on May 1st with... More

San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I try to send my friends and family to nearby hotels when they visit me in SF but this time they wanted to stay in the heart of the city.... so I took a chance with Palomar without knowing it was a Kimpton. They said it was excellent, great customer service, good rooms, pet accessories, and they had a nice... More

Was this review helpful? Yes 5
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

I loved your tag line "Location + Kimpton = Win" - Indeed our location can't be beat. The Palomar is truly in the epicenter of the most vibrant, well situated area in the city. Literally close to everything. Our new restaurant "Dirty Habit" is on target to open on May 1st complete with a brand new outdoor patio/dining space. Actually,... More

Connecticut
Contributor
15 reviews 15 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm reading some of the recent reviews, and yes, the lobby was in the midst of major renovation, and yes, it would have been nice to know about beforehand... BUT... I just returned home from a 3 night stay there and only have praise for our entire experience. Yes, check-in required taking the elevator to the 9th floor, but it... More

Was this review helpful? Yes 6
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Thanks for your positive praise and loyalty to Hotel Palomar and Kimpton. In just the few days since you have been here, tons have changed already and we can't wait for you to experience the final product. The lobby is nearly complete. Art installation that will flow from the ceiling to the elevators is going in tonight. Restaurant test meals... More

brooklyn, ny
Contributor
17 reviews 17 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When you arrive you'll notice immediately that there is no hotel lobby—it's under construction. I think that's something that should be headlined before you make a reservation. The public space of a hotel is actually a fairly important feature. It's actually what makes it a hotel, rather than a pension or some other thing. So when I checked in and... More

Was this review helpful? Yes 2
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Thank you for the positive praise of the team. I am grateful to have such a wonderful group of people who truly have heart felt care for our guests. I am sorry that the lobby wasn't ready when you arrived. It is scheduled for completion on April 10th and the restaurant will re-open on May 1st. The changes will be... More

Barcelona
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very near the Moscone center, so great for conferences and shows there. Very nice staff, comfortable rooms, clean. I stayed for a week. A lot of restaurants nearby an right next to a shopping mall. Also near Union Square, and public transportarion. A good place to stay for business in San Fran.

Was this review helpful? Yes 3
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Our location is indeed perfect for business or pleasure. Being just steps away from the Convention center, the arts/museum and shopping district makes for a great stay. We look forward to having you back soon. Don't wait for the next convention! Come for vacation. Our new roof top deck will be the perfect place to unwind. Protected from the fog... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Palomar for just one weekend- During our stay the hotel was undergoing significant renovations, including the lobby- leaving staff working out of the 9th floor -Despite the adjustments staff had to make- every single staff member we encountered was fantastic, friendly, down-to-Earth, and helpful. Customer service is likely this hotel's greatest strength. Other positives- our room... More

Was this review helpful? Yes 2
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Thanks for the wonderful praise of the team. Glad you had wonderful service. I imagine we will be earning a lot of 5 star ratings once our renovation is complete and very much hope you will rejoin us. The restaurant, including the new outdoor lounge and patio will be opening on May 1st and the lobby is now scheduled to... More

Lincoln, United Kingdom
Top Contributor
90 reviews 90 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked and paid in advance 4 months before arrival for a twin Not available when we arrived. All public areas ouf of bounds due to major remodelling work in lobby and restaurant. Expect major disruption and noise. Full Price we paid was for B&B. Breakfast came in a bag you had to collect from reception on the top floor. Two... More

Was this review helpful? Yes
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Indeed we were behind schedule and were hopeful to have been complete with the lobby renovation prior to your arrival. I am incredibly sorry to have disappointed you and can imagine your frustration. The hotel is coming together nicely, and the lobby is now due to open by April 10th and the restaurant will follow on May 1st. Once re-opened... More

New York City, New York
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I just checked into the hotel and am already disappointed. I checked Trip Advisor before booking and the GM claimed that the construction was "just a few days" from being done on a review from 2 weeks ago: http://cl.ly/image/130g3442073D. However when I showed up today, it was to an empty lobby that still smelled of paint and had no staff.... More

Was this review helpful? Yes
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Yes, there is mud on my face (sheet rock mud to be exact) for having inadvertently mislead you regarding the renovation at the hotel. I am incredibly sorry for the inconveniences caused. The lobby is sadly behind schedule and now planning to be complete by April 10th. Much has already happened since you left and this new deadline should surely... More

Been to Hotel Palomar San Francisco - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palomar San Francisco - a Kimpton Hotel

Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Address: 12 Fourth St, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in San Francisco
#17 Green Hotel in San Francisco
#17 Business Hotel in San Francisco
#25 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palomar San Francisco - a Kimpton Hotel 4*
Official Description (provided by the hotel):
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Palomar San Francisco offers a sophisticated urban sanctuary. This luxury boutique hotel occupies a beautiful historic building five floors above the bustling city streets. Showcasing the acclaimed Fifth Floor restaurant, the hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Sabre Hospitality Solutions , Amex, getaroom.com, Otel, Agoda and Jetsetter so you can book your Hotel Palomar San Francisco - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Palomar San Francisco - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.