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All 236 San Francisco hotels

Hotel Palomar San Francisco - a Kimpton Hotel

4.0 of 5 Hotel   |   12 Fourth St, San Francisco, CA 94103 (SoMa)
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Hotel Palomar San Francisco - a Kimpton Hotel

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88%
Ranked #25 of 236 hotels in San Francisco
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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1,221 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Birmingham, Alabama
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel was very loud. There was internal construction going on for a restaurant on the fifth floor. Outside there is major construction going on near Market street that went through the night and looks to be a long term project. The hotel lacked many amenities such as a pool, a decent sized exercise room, a lobby with places to... More

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Abidjan
Top Contributor
63 reviews 63 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For location, it is great. I arrived when they were having some remodeling work going. Cant say if that was the reason the Internet connection was shaky. And breakfast was unavailable. I'm not sure about the architecture, really, but it does not lend much to sleep. But for sure, it is only a few minutes of walk from great shopping... More

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ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Location, location, location is what they always say, and indeed we are in the heart of San Francisco, just steps from world class shopping at Union Square and the museum and theatre district. We have just finished the extensive renovation of our restaurant which will re-open on May 1st with an exciting culinary and beverage experience, along with a phenomenal... More

Maryland
Top Contributor
57 reviews 57 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have always had good luck with Kimpton Hotels. This was very nice and clean. We hated the hard pillows, though. The robes were plush and fun, zebra and leopard designs. This is in a good location, near Union Square. Lots of shopping and restaurants. Breakfast was included. The parking is expensive, but probably similar to what other hotels were... More

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ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Thanks for staying with us. We recognize the value of a good nights sleep and ordered brand new pillows for the entire hotel. Each room will have both feather and foam pillows to ensure we meet individual guest preferences. Sorry it wasn't perfect this time around. Also, on your return trip, if you don't plan to use your car frequently... More

Westport, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago NEW

Had stayed at the Hotel Palomar in DC and had an amazing experience so decided to book here, too. The staff is exceptional; before I even checked into the hotel, I had been emailed a 3 day SF itinerary for my family of 4 so that we could manage the city better. Not only were the recommendations excellent, but the... More

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ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Hmmmm...I guess one way to get the 5 STAR rating would be if I could convince you to extend your stay a few more days :) !! Dirty Habit Restaurant is going to be opening on May 1st, and I know the roof top dining is going to be a favorite among all of our guests. I'm glad you enjoyed... More

Chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here a couple weeks ago while the lobby and fifth floor were under construction. Well the lobby is finished and looks amazing and I peaked my head around the corner at the new fifth floor restaurant thats almost finished and WOW! Cant wait for it to open at the end of the month! Well Done Palomar!!

Was this review helpful? Yes 1
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

WOW WOW WOW is right. I just left our new patio and they are testing the fire pit now. It is going to be a favorite place to hang out for all of our guests. All the new restaurant furniture has arrived and our new service team is being trained to serve in true Kimpton style for our grand opening... More

San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made a special effort to book at the Palomar because the Trip Advisor reviews were so good. What a disaster. I arrived at 11.30 am right off a 6 hour flight to find no lobby, no restaurant and check in on the 9th floor - a total mess full of bags. I was told that 'Check in isn't until... More

Was this review helpful? Yes 3
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

I am incredibly sorry for the inconveniences you experienced this past week. The situation was not as it should be and the issues are being addressed. On a positive note, the lobby is complete and complimentary coffee and our wine reception will be available in the new space starting today. The restaurant is nearly complete and will re-open on May... More

Chicago
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very disapointed with our stay at this hotel. We are paying approximaty $340 per night for a room that at best feels like a serviced apartment. There is no public space as hotel is under renovation. The lobby is a building site and the bar and resturant are also being renovated. We were not warned about this even though we... More

Was this review helpful? Yes 2
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Sorry for the challenges you experienced during your stay. Regretfully much of the work was to have been completed prior to your arrival, and I am deeply sorry that it was not. As of today (April 9th) the lobby is complete and the sense of sophisticated elegance is returning to the hotel. The restaurant will re-open on May 1st with... More

San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I try to send my friends and family to nearby hotels when they visit me in SF but this time they wanted to stay in the heart of the city.... so I took a chance with Palomar without knowing it was a Kimpton. They said it was excellent, great customer service, good rooms, pet accessories, and they had a nice... More

Was this review helpful? Yes 5
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

I loved your tag line "Location + Kimpton = Win" - Indeed our location can't be beat. The Palomar is truly in the epicenter of the most vibrant, well situated area in the city. Literally close to everything. Our new restaurant "Dirty Habit" is on target to open on May 1st complete with a brand new outdoor patio/dining space. Actually,... More

Connecticut
Contributor
15 reviews 15 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm reading some of the recent reviews, and yes, the lobby was in the midst of major renovation, and yes, it would have been nice to know about beforehand... BUT... I just returned home from a 3 night stay there and only have praise for our entire experience. Yes, check-in required taking the elevator to the 9th floor, but it... More

Was this review helpful? Yes 6
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Thanks for your positive praise and loyalty to Hotel Palomar and Kimpton. In just the few days since you have been here, tons have changed already and we can't wait for you to experience the final product. The lobby is nearly complete. Art installation that will flow from the ceiling to the elevators is going in tonight. Restaurant test meals... More

brooklyn, ny
Contributor
17 reviews 17 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When you arrive you'll notice immediately that there is no hotel lobby—it's under construction. I think that's something that should be headlined before you make a reservation. The public space of a hotel is actually a fairly important feature. It's actually what makes it a hotel, rather than a pension or some other thing. So when I checked in and... More

Was this review helpful? Yes 2
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review

Thank you for the positive praise of the team. I am grateful to have such a wonderful group of people who truly have heart felt care for our guests. I am sorry that the lobby wasn't ready when you arrived. It is scheduled for completion on April 10th and the restaurant will re-open on May 1st. The changes will be... More

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Additional Information about Hotel Palomar San Francisco - a Kimpton Hotel

Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Address: 12 Fourth St, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in San Francisco
#15 Business Hotel in San Francisco
#17 Green Hotel in San Francisco
#25 Romantic Hotel in San Francisco
#26 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palomar San Francisco - a Kimpton Hotel 4*
Official Description (provided by the hotel):
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Palomar San Francisco offers a sophisticated urban sanctuary. This luxury boutique hotel occupies a beautiful historic building five floors above the bustling city streets. Showcasing the acclaimed Fifth Floor restaurant, the hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 
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