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Hotel Nikko San Francisco

4.0 of 5 222 Mason Street, San Francisco, CA 94102
#42 of 236 Hotels in San Francisco
2,201 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Hotel Nikko San Francisco
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Hotel Nikko San Francisco
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2,201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

Allowed early check in....friendly...helpful. Interior is beautiful...clean and staff is plentiful and smiling! Location is perfect...central in Union Square...eating and conv store nearby..Also close to great shopping. Little noisy...but comfortable bed and room made up for that! Would def stay again!

Was this review helpful? Yes 1
Denver
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was here for one night on business. It totally fit the need. Quick, quiet, convenient, and clean. Plus I was handed a glass of wine at check-in, which of course makes everything better. It has a beautiful lobby of white marble, with a fountain/waterfall rolling down along the staircase that I found really quite pleasing, although it's hardly the reason... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is conveniently located to the cable car stop and Union Sqaure as well as the Hop on and Hop off tour bus. Staff is friendly, professional. Room is small for the price and walls thin enough to hear the neighbor use the restroom and flush. We stayed on the Imperial club floor, 22nd floor;it was quiet enough from... More

Was this review helpful? Yes 1
Longmont, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room was very nice, with comfy beds and spacious bathroom. Staff was very helpful. Hotel is close to tourist attractions and public transportation. Bar prices are steep!! Go down the street and you'll find many options at somewhat better prices, but SF is very expensive. I would stay here again if I needed to be in downtown SF.

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Leslie I, So glad you enjoyed your stay with us during your conference. I do hope find yourself traveling to San Francisco again so that we may welcome you again! Thanks, Danielle Ortega Marketing Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 4 nights in September ,almost in the centre of city ,once you get your bearings it's perfect for exploring the city . Staff were very friendly and courteous and make you feel very welcome . Yes there is extra charges for Internet and the pool ,but that's the way it is these days , I don't like paying... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Alistair C., Thank you very much for the great review. I'm glad to hear you enjoyed our central location and that our staff was friendly and helpful! Yes, as you've seen from other reviews, we do charge for use of our internet and healthclub. We try to remain competitive with other hotels in the city and do appreciate your... More

whittier, ca
Top Contributor
130 reviews 130 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've had family stay there a few months ago and they raved about the place. I stay in SF every month for work and thought to give it a try. It was nice, but not as special as others claim. It's one of those hotels where the lobby is on the second floor. Never cared for those, something off when... More

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear edward v, Thank you very much for taking the time to review us. I'm sorry to hear that although your stay was comfortable, you were not in love with our hotel. We try to maintain a modern, but comfortable feel here and rely on our staff to provide 5 star service so that all of our guest feel at... More

Puerto Vallarta, Mexico
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really great time at nikko hotel, we stay in small room but it has everything a small coffee maker a small desk and a TV, we really recommend. the ubication is great you can take the bart to go everywhere.

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear 01Edgar, Thank you so much for your review, we hope to welcome you back soon! Sincerely, Danielle Ortega Marketing Manager More

Portage MI USA
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This a great hotel near the convention center. Very easy and polite early check in. The room we had was spacious with all the amenities expected of a first class hotel. No need to take a cab from the airport, the Bart station is within walking distance. The bathroom was modern, with a most attractive sink, and I strongly recommend... More

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear gyar27, Thank you for the awesome review. Isn't our restaurant ANZU delcious? I'm so glad you were able to eat there not once, but three times!! I'm jealous! Please come back and visit us soon! Sincerely, Danielle Ortega Marketing Manager More

north carolina
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I back again at one of my favorite hotels. The meeting staff are great and very thorough. Even brought cookies and drinks to our precon meeting. The A/V staff was great. Rachael and Tiffany from PSAV were very helpful. Matthew the director checked on how everything went and made sure our meeting went great. Lorna did a great job of... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear soldieroflite, Awesome! Thanks for the 5 stars! I'm glad to hear that Rachel, Tiffany, Matthew, Lorna, Julio and Bryan exceeded all of your expectations! We are proud of our staff and to have you take the time to thank so many of them in your review makes us giddy! Rest assured, I've passed on your praise to each and... More

Columbus oh
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Hotel Nikko was great, I was there for vacation on my first visit to sf. My wife had the room as a part of her work conference and I was tagging along. Great hotel, great service, my bags missed the flight and the front desk was very attentive in helping me get them back from the airport. Location was excellent,... More

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear MikeMitch1m, Thanks so much for the 5 stars! We love it! I'm happy to hear our staff took great care of you and I hope that you come back and visit us again very soon. Sincerely, Danielle Ortega Marketing Manager More

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Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Front desk staff(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

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