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Hotel Nikko San Francisco

4.0 of 5 222 Mason Street, San Francisco, CA 94102
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Certificate of Excellence 2014
Hotel Nikko San Francisco
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Hotel Nikko San Francisco
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2,228 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northridge
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed my stay at Hotel Nikko, even though I was there for work. Check in was fast and the staff member was very kind. Parking is expensive, but that's the way it is in San Francisco, so just prepare and put it in your budget if you are driving. The room was comfortable and clean and had everything I... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Nikko as part business and pleasure. Comfortable and well located especially to a great Irish Bar a few steps away. The room is cosy and comfortable. Our only negatives are the room lighting was poor, a makeup mirror was lacking, no fan extraction in the bathroom to get rid of steam and only enough creamer for... More

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Acworth, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the best service we have ever had. Beautiful hotel too. The concierge was very helpful. She planned our entire San Francisco tour including an amazing couples massage. We returned to our room to find champagne on ice waiting for us. Thank you Desiree.

Was this review helpful? Yes 1
Kitchener, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for two nights and loved the location . It's close to Union Square and all kinds of shopping and restaurants.While there I left some jewelry in a small bag and they found it and arranged to send it to me at my hotel.The service was excellent.

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Cork, Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Rooms are a grand size bathrooms are a good size blackout curtains are great Bed was very comfortable Found WI FI charge expensive with the price of the room As a tourist the location was good not great we love to walk but not everyone does

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Niamh O, Thanks for the review! I'm glad to hear you enjoyed our comfy beds. :) I do hope you found some great places to walk in our beautiful city! The next time you come, make sure to chat with our concierge as there are some great walking tours that begin very close to Union Square! I hope that... More

Nashville, TN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with hubby and 2 boys. Great location by Union square, modern elegant finished, great indoor pool, spectacular 21st floor view. Highly recommend with kids, business travel or couple travel!

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Hello Rwgaston, Awesome, 5 stars! Love it! The pool is great, right? I'm thrilled to hear you loved your stay and I truly hope we welcome you back again very soon! Sincerely, Danielle Ortega Marketing Manager More

Dubai, Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A hotel with a good location, good food and superb service. Although the hotel was busy due to the Oracle Convention, however the treatment couldn't be any better. The only downside is that the internet is expensive. Nowadays you can expect the internet to be free, however I had to pay for it. The location is not bad either.

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Mgitani, Thanks very much for taking the time to review us. I'm happy to hear your stay was comfortable and despite the hustle and bustle of Oracle, we were able to take good care of you. When you visit us again, try booking through our website as we do have internet inclusive rates there. I hope when you return... More

New Braunfels, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Hotel Nikko for 4 nights during the middle of an Oracle convention. The town and hotel were crawling with convention attendees, but we never felt slighted or marginalized because we weren't part of the convention group. The rooms were spacious and the food delicious. But the best part of our stay was the attention to detail... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Hello Lisa F, Thank you so much for the kind review. It's great to hear you loved the hotel and that our staff took such great care of you! We pride ourselves on our service and attention to detail and it's awesome to hear first hand it's working from satisfied guest like yourself! Please visit us again soon! Sincerely, Danielle... More

Arizona
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel and with a convenient location. Valet service was attentive and we never had to wait for our car. Front desk could have a wait at times, but not too bad. They have a gift shop with water and snack items, but it was a bit pricey. The room itself was on the small side,... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear luv2travel022, Thank you for taking the time to review us! We are glad to hear you had a wonderful stay with us and we hope to welcome you back again soon. Take care! Best regards, Danielle Ortega Marketing Manager More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights at the Nikko Hotel and I have to say the service is exceptional. I left my bag in the taxi when we arrived at the hotel and as you can imagine it was the worst start to our trip possible. Had everything in it, including the keys to my luggage, my cellphone, camera, etc. Vaughn the bellhop... More

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear quynh d, Thank you for an awesome 5 star review! I am glad to hear Vaughn was able to help you get your bag back from the cab. We are pleased to hear you enjoyed your stay with us. We hope to welcome you back again soon! Sincerely, Danielle Ortega Marketing Manager More

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Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Front desk staff(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

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