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All 236 San Francisco hotels

Hotel Nikko San Francisco

4.0 of 5 Hotel   |   222 Mason Street, San Francisco, CA 94102
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81%
Ranked #37 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Clarisita Madrid
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2,155 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed yesterday NEW

I just spent $350 to stay at the Hotel Nikko for one night and I will never stay here again. Here's why: 1. Pool Access - The main photo for this hotel is their pool. Looks nice, doesn't it? Well if you actually want to use it, that will cost you an extra $20. 2. Internet Access - Need to... More

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Madrid
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location (very centric, I walked almost everywhere), although not pretty. Good sized rooms and bathroom (Imperial Club), comfortable beds, quiet A/C, expensive (but good) wifi. Most people end up lurking around the Starbucks downstairs for the free wifi. Decent breakfast and decent room service. Conference facilities were ok, although it seemed that there were two temperatures in one of... More

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Scottsdale, Arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I like the Nikko and stay there every year during a technology conference because the host hotel across the street, the Hilton Union Square, is a absolute mad house. In contrast, The Nikko is quiet and has great service. The sushi bar is a little expensive but its worth it for dinner one night, the fish is that good. They... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Gregg, Your 5 star review made our day! We are delighted to hear you enjoyed our restaurant, ANZU, sauna, and pool facilities. We take pride in our customer service and we are glad our Front Desk helped you with your Imperial Club upgrade. Please come back again soon! Best regards, Danielle Ortega Marketing Manager More

Boston, MA
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Kathleen checked us in and she was lovely and so nice to give us an upgrade to the imperial club level. That really made the experience and I encourage you to ask for the upgrade. Having the ample breakfast and afternoon snacks was a great treat. Room was very large and beds were comfortable. Great to have toilet behind it's... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear dabuddy, Thank you for such a great review! We are pleased that Kathleen helped with your accommodations – she is a valued member of our team. We are glad to hear you enjoyed the amenities of our Imperial Club level. We hope to welcome you back again soon! Best regards, Danielle Ortega Marketing Manager More

San Francisco, California
1 review
2 of 5 stars Reviewed 3 days ago NEW

Just got here last night. Booked this place especially so our kids could swim in the pool while we had meetings only to be told when we got here that the pool was under renovations. Felt duped right from the get go. Check-in took about 45 minutes which meant we missed the full menu by 8 minutes and no exceptions... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Iamsofancy, Thank you for your review. We truly apologize for the inconvenience caused by the unexpected closure; our pool had a maintenance issue and for the safety of our guests it was necessary for us to close it. We apologize for the frustration that caused you and your family. I have forwarded you other comments to our Front Desk... More

Bethesda, Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed for five nights and paid to upgrade to imperial Club Lounge. Our room was nice and spacious. My kids loved the TV built into the bathroom mirror. Very comfortable and quiet with comfortable queen size beds. Hotel service was very good. The pool was awesome - very large for an indoor pool, a nice jacuzzi, and rarely crowded. Great... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear traveler8001, Thank you for your review – we are pleased to have accommodated your stay in San Francisco! We are also happy to hear you enjoyed our Imperial Club Lounge, pool and gym facilities. I am sorry to hear about your experiences at our restaurant and have forwarded your comments to our restaurant management team. We hope to welcome... More

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having researched San Francisco, I was weary of booking a hotel close to the Tenderloin and Nob Hill districts, but Hotel Nikko was a great recommendation. We found the surrounding area to be a little sketchy and questionable at times, but during the day it was mostly fine. The location was great as a basis to explore and shop. Most... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear chloejade17, Thank your for taking the time to review us! We are delighted that you enjoyed your stay with us – our central location makes it easy for our guests to tour San Francisco such as yourself. I have forwarded your concerns about the surrounding area to our management team for further review. We value guest input and yours... More

Chicago, Illinois, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very modern Asian fusion hotel. Staff very friendly and eager to help you with anything. Beautiful lobby, lounge, bar and restaurant, and the rooms are very nice but not too spacious. They also have a theater for cabaret style shows which is pretty cool. Full spa and an indoor pool is also a plus.

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear tonee007, Thank you for your review! We are glad to hear you enjoyed you stay with us, as well as our lounge, bar, restaurant – ANZU. We hope to welcome you back again soon! Thank you, Danielle Ortega Marketing Manager More

Minneapolis, Minnesota
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Was here for a conference in June. They have improved since my last stay. * check in with Michael was fast and professional. He offered a free upgrade to imperial floor which was a very pleasant surprise. The imperial floor rooms are bigger and the bathrooms are very large. I enjoyed the Lather products. * great door/bellman service to greet... More

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear healsea, Thank you for taking the time to give us a 5 star review! We are delighted that Michael helped you check in with us – he is a valued member of our team! We are glad you enjoyed you stay with us and please return again soon. Best regards, Danielle Ortega Marketing Manager More

Munich, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Very nice Hotel overall, like all Nikkos I've been to. Very good location for busines and enjoyment. Very good rooms and outstandingly friendly employees. However 15.95 $/day for WiFi is too much nowadays.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Manfred, Thank you for your 5 star review – we are glad you enjoyed your stay with us! We value our guests and pride in our customer service. We hope to see you again soon! Regards, Danielle Ortega Marketing Manager More

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Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Friendly and helpful(4)
  • Front desk staff(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in San Francisco #11 Business Hotel in San Francisco #17 Luxury Hotel in San Francisco #32 Family Hotel in San Francisco #49 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 
Number of rooms
532

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