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Hotel Nikko San Francisco

4.0 of 5 222 Mason Street, San Francisco, CA 94102
#42 of 236 Hotels in San Francisco
2,189 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Hotel Nikko San Francisco
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Hotel Nikko San Francisco
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2,189 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus oh
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel Nikko was great, I was there for vacation on my first visit to sf. My wife had the room as a part of her work conference and I was tagging along. Great hotel, great service, my bags missed the flight and the front desk was very attentive in helping me get them back from the airport. Location was excellent,... More

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Austin,TX
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hotel Nikko on a business trip and I was pretty thankful that the cost wasn't coming out of my pocket. My word, it is pricey. Parking alone (for one night!) is $50! The hotel tax/fees are another $50 + dollars and the room we stayed in (which was quite comfortable and nice) was the size of... More

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Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Clean room, nice services. Espeically breakfast at ANZU was impressive. The location is fantastic, near to Union Square, China Town. I did not feel very comfortable that reception pushed too much for upgrading room.

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London
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We arrived at hotel Nikko at about 1am after a long but beautiful drive from LA. The parking cost was ridiculous $50 to leave the car until the morning so we parked over the road for half the price! We got into our room and we were disappointed! We had paid to be on a Nikko floor for the view... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
111 reviews 111 reviews
75 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was booked into this hotel for five nights by my company when a large group of us attended a conference in San Francisco. We ended up here since it was what was available when they did the booking. I spent one day of meeting here and after that, I personally did not spend a lot of time at the... More

Was this review helpful? Yes 1
Escondido, California, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently attended a conference in San Francisco and it was held at the Hotel Nikko in San Francisco. It was a beautiful, clean, updated hotel and all the employees were respectful, helpful, attended to every need immediately. I highly recommend this hotel as you won't be disappointed. The gym was gorgeous, clean, and pretty empty. They have a pool,... More

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Santa Clara, California
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've stayed here for one night only for bday party; booked Petite Queen room on 9/13/14 (SAT). I loved our stay here. 1. Bed - COMFY and CLEAN (queen size not full size bed with lots of pillows) AC works! 2. Bathroom - Glass sliding door (no locks) and shower works great. 3. Room size - Decent for an older... More

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Aya M, Thank you so much for taking the time to review us! We appreciate the feedback we receive to help maintain and improve our 5 star level of service and experience to our guests. We are pleased to hear you enjoyed your stay with us and we hope to welcome you back again soon! Sincerely, Danielle Ortega Marketing... More

Wellington, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I got a great last moment deal to stay at the Nikko, my first night was cheaper than some other central city lower star hotels. Note that prices are kept down but often excluding Internet and the pool which you pay extra for. The room was on the 16th floor very comfortable and mostly quiet from the city. The only... More

Was this review helpful? Yes 2
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear QKiwi, Thanks very much for taking the time to review us. I'm happy to hear your stay was comfortable, but I do apologize about the interent issues you experienced. If you wouldn't mind contacting me at the hotel, simply ask the operator for me, I would like to find out a bit more about your experience so we can... More

Cape Town
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and we were happy with location and service. We had a lovely room, really comfortable and had everything we needed. Very central, clean and located close to Union Square and other tourist locations. Easy to access bus/underground and taxi service. Would recommend this hotel.

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Goodtravel09, Thanks so much for the review! I was glad to hear that our staff fulfilled all of your needs and you enjoyed your stay. I hope we can welcome you back very soon! Sincerely, Danielle Ortega Marketing Manager More

Silver Creek, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the perfect ending to our hiking trip up and down through the Redwoods. Great beds, hot showers and the perfect tub to soak in. Booked massages and spent time in the hot tub. It was amazing. We had a room on the 16th floor and heard no street noise at night. Plenty of local restaurants near by giving... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Dori1944, Thank you so much for reviewing us! I could only imagine how nice it feels to relax after such a hike. We are pleased to hear you enjoyed your stay with us and our hotel amenities like the pool and massages. Our central location offers our guests the convenience of walking to many shops and restaurants located around... More

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Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Front desk staff(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

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