this is not the chic hotel they advertise. it is over priced and understaffed. the lobby is very cold and uninviting. the rooms are the size of closets and they charge over 240.00. they nickel and dime you to death, have to pay extra for the internet connection in your room. not enough lighting. no honor bar. no help in... more

The front desk personnel were extremely polite and made me feel important. All the hotel staff were very accomodating. The hotel is not far from Union Square and is perfectly centrally located, not far from the infamous Powell Street cable car, BART and Muni. The interior, complete with a waterfall along the steps leading down from the lobby to the... more

We booked a two-night stay via Hotwire as our first try ever with the online booking site. It was our "big citiy" interlude between a week in Napa/Mendocino and a trip to Lake Tahoe. When we arrived -- earlier than check-in, time I might add -- we were treated cordially and efficiently by the front desk personnel. She confiremd our... more

The hotel is very nice, and in a good location for a tourist, Union Square. The room was nice but really small, and not much closet space. I was by myself in the room so it was fine, but I don't know how more than one person stays in the room. The bed was very comfortable and the bathroom was... more

I had hoped that Hotel Nikko would be a nicer hotel. I booked my room months in advance so I could spend the night before running in the San Francisco Women's Marathon. My room was very small with no view. The bathroom and furniture were nice, but the rug was tattered and stained, walls had dirty marks, and the room... more

We booked our room through a site that had the word "cheapo" in its name-- so that should tell you something about the level of room we got--- probably the worst and smallest. Still, it was clean and bright and had a good tv and decent desk. They are pet friendly--- and by that i mean that they do not... more

We got a really good price on hotwire and when we turned up and asked for a baby crip the very nice man at front desk frowned a bit : " Well, you have been booked a queen size room and it is very tiny. i don't think it can fit a baby crip. I will book you a king... more

We had a "Nikko Floor" room, which I believe was slightly larger than standard room. Was fine for 4 of us. Came with free wifi, a great breakfast buffet and access to the health club and pool. Service was fine and location was great. Tops for convenience, with a Starbucks and Enterprise car rental right in the hotel. Highly recommended. more

The Hotel Nikko is located in the heart of the Union Square area. It's a short (and flat) 2 block walk from the Powell/Market BART station, making it very easy to get in and out of from the SFO or Oakland airports. It is also near the Powell cable car stop, which is a "must do" tourist attraction. It is... more