We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 236 San Francisco hotels

Hotel Nikko San Francisco

4.0 of 5 Hotel   |   222 Mason Street, San Francisco, CA 94102
Hotel website
Hotel packages
Hotel amenities
Special Offer
Stay and Park!
Save Saved
You added Hotel Nikko San Francisco to your Saves list
Hotel Nikko San Francisco
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
81%
Ranked #41 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
ritajeff Toronto, Canada
  • Overview
  • Reviews (2,143)
  • Photos (1,048)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (328)
  • Location
  • More
Write a Review

2,143 people have reviewed this hotel

Traveler rating
    862
    840
    290
    89
    62
See reviews for
334
792
160
514
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
Top Contributor
65 reviews 65 reviews
59 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Beware. Everything costs extra at this generic business-style hotel, including breakfast and WIFI, which should come standard with these high prices! Not even complimentary coffee...just a recommendation to go to the Starbucks next door. This lack of service disappoints at this price range. Good location, but lots of competition so shop around before you book. A boutique hotel will likely... More

Was this review helpful? Yes 3
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear ritajeff, Thank you for taking the time to review us, but I am sorry we did not meet your expectations. I have relayed your comments on our pricing to our management team. I hope you had a comfortable stay during your visit to San Francisco. Thank you, Danielle Ortega Marketing Manager More

Brandon, Canada
Top Contributor
167 reviews 167 reviews
36 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This conveniently located property bring high quality Japanese influenced service to SF. Highly recommended. There is some sound led from nearby clubs in the late evening, so bring along ear plugs or an IPod to drown out the noise. Great restaurants nearby, close to muni, cable car and busses. Concierge very helpful.

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear bluesonwhyte, Thank you for your 5 star review! We are pleased to hear you enjoyed youe stay with us. Our guests have the opportunity to easily explore the city because of our central location. We are glad that our Concierge took great care of you as well. We hope to see you again soon! Best regards, Danielle Ortega Marketing... More

Potomac, Maryland
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I always stay at this hotel whenever visiting San Francisco and have done so since past 7 years or so. The hotel is extremely clean, staff at the reception is very courteous and helpful. The lobby has excellent ambiance and plenty of room to relax. The sleeping rooms are very clean and touch-screen TV in bathroom is... More

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Jayglobetrotter, Thank you so much for your review -- an awesome 5 stars! We are delighted to hear you had a comfortable stay with us. We are pleased to also hear that our staff took great care of you. We are proud of our customer service. We cannot wait to welcome you back again soon upon your return to... More

Las Vegas NV
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an elegant hotel with great friendly service. It is centrally located and about a 20-30 minute drive from the airport. Be prepared to do some light tipping for the doormen, etc. There are lots of restaurants nearby and they have a taxi stand and a car service. The car service to the airport was $50 and well worth... More

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear steffiscowboy, Wow -- thank you so much for a fabulous 5 stars! We are glad you enjoyed your stay with us as well as our car services. Please come back again soon! Sincerely, Danielle Ortega Marketing Manager More

New York City, New York
Top Contributor
171 reviews 171 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a very nice stay at the Nikko, although the start of our stay was a little bumpy (4 tries on the room: wrong room, construction dust in the next one, then inferior room, finally a winner at 1901). Although this was a pain since we had just arrived and wanted to relax after our long flight, the hotel... More

Was this review helpful? Yes
northampton
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well placed hotel near to key centre attractions. Starbucks attached. Indoor Pool a well needed extra. Concierge staff and bar team most helpful. Rooms typical for city centre hotel but comfortable enough and good views from higher floor rooms. Would return.

Was this review helpful? Yes 3
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear fatmonty, Thank you for your review! We are pleased to hear you enjoyed your stay with us. Our guests have the opportunity to easily explore the city because of our central location. We hope to see you again soon! Best regards, Danielle Ortega Marketing Manager More

Zagreb
Top Contributor
64 reviews 64 reviews
13 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

Had the joy to stay in this hotel for three night. The first step we took into this hotel showed us what was coming. A complete focused attention to customer satisfaction. From the doormen, to the check in and so on, they showed great customer interaction skills and a willingness to make ones stay comfortable, hassle-free and memorable. The rooms... More

Was this review helpful? Yes 5
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear ZvonimirSiljkovic, Thank you so much for an amazing 5 star review! We are thrilled you had a wonderful three night stay with us – we are proud of our customer service. We hope to welcome you back again soon! Sincerely, Danielle Ortega Marketing Manager More

New York City, New York
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Normally I try to stay at the Hilton when I travel to SF on business but once again it was booked up. I decided to try the Hotel Nikko and was very pleased. Very nice, modern room, super helpful front desk, and a great bar in the lobby Also went to a Giants game and the light rail was a... More

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear jrc4525, Thank you for reviewing us! We are delighted to hear you had a pleasant stay with us. Our central location does offer our guests easy access to city public transportation lines. We cannot wait to welcome you back again upon your return to San Francisco! Best regards, Danielle Ortega Marketing Manager More

Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel beats all Union square hotels I've stayed at. Great service, rooms are spacious for Arabs and by that standard they're very spacious! It's a 5 minutes walk from union square, west-field mall and the famous Sears Fine Food breakfast joint. The downside was there's no view to look at, and there's always the street noise at night that... More

Was this review helpful? Yes 3
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear lalkulaib, Wow! Thank you for an amazing 5 stars! We are glad you had a pleasant stay with us. The next time you stay with us, make sure to talk to the front desk about a higher floor We cannot wait to see you again soon! Best regards, Danielle Ortega Marketing Manager More

New York
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My family just spent 10 days in CA - we started in San Francisco and then drove down the Coast. I thoroughly researched each of the 3 hotels we were staying at on Trip Advisor and after spending hours on end, chose Hotel Nikko for our San Fran hotel. Traveled from NY, landed in San Fran around midnight CA time;... More

Was this review helpful? Yes 2
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Hello Igottatravel_13, First off, thank you very much for taking the time to write such a detailed review. I'm glad that your overall stay was good and that, after the hiccup at the front desk, we were able to recover and provide a comfortable stay for you and your family. I have communicated your shelves in the shower recommendation to... More

Owners: What's your side of the story?
If you own or manage Hotel Nikko San Francisco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Nikko San Francisco? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Friendly and helpful(4)
  • Front desk staff(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Orbitz, Travelocity, Priceline, Tingo, Otel, BookIt.com, getaroom.com and BookingOdigeoWL so you can book your Hotel Nikko San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

1,048 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (498)
Viewed
View from room (46)
Viewed
Room/suite (148)
Viewed
Bathroom (62)
Viewed
Hotel & grounds (64)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Other (172)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (527)
Viewed
Amenities (93)
Viewed
Deluxe King (34)
Viewed
Deluxe Queen (42)
Viewed
King Suite (54)
Viewed
King Suite (with Continuous Rooms) (47)
Viewed
Pool (51)
Viewed
Restaurants and Bars (35)
Viewed
Suite with Two Double Beds (55)
Viewed
The Hotel (116)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Francisco with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in San Francisco #14 Business Hotel in San Francisco #20 Luxury Hotel in San Francisco #36 Family Hotel in San Francisco #55 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 
Number of rooms
532

Questions & Answers

Questions? Get answers from Hotel Nikko San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer