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Hotel Nikko San Francisco

4.0 of 5 222 Mason Street, San Francisco, CA 94102
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Certificate of Excellence 2014
Hotel Nikko San Francisco
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Hotel Nikko San Francisco
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2,382 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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norwich
Top Contributor
50 reviews 50 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed today NEW

Just average. The rooms are spacious for San Francisco, although as others have mentioned a little tired I did like the style. The welcome wine on arrival was a nice touch, although not particularly nice (probably too expensive for my taste). The location is just a couple of blocks from the main part of San Francisco, however once you have... More 

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Charlotte, North Carolina
Top Contributor
83 reviews 83 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'm sure this was once a beautiful hotel. Now it's very dated. They were very accommodating with an early check in. The room was large for a San Francisco hotel but décor needs a complete face lift. Hotwire.com list this hotel as 4 star - I would rate it 3 stars. Bed was very comfortable. Area is a bit sketchy.

Was this review helpful? Yes 2
Washington DC, District of Columbia
Top Contributor
91 reviews 91 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself is very nice- decent rooms, great bathrooms and very helpful front-desk staff. It truly is right in the heart of the city. However, our 8th floor room was extremely loud at night with a nearby bar hosting karaoke. I would also note that the hotel is very close to the Tenderloin, a fairly sketchy neighborhood even in... More 

Was this review helpful? Yes 2
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear RichDC87, we appreciate that you stayed with us during your recent visit to San Francisco and also the time that it took to write your review. Please stay with us again the next time that you visit San Francisco. Sincerely, Dani Ortega Marketing Manager More 

bergen norway
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here 5 days in Feb. 2015. Very nice hotel with excellent staff. good hotel bar spacy rooms 1 block away from cable car to fishermans warf....market street one block away..nice walk to chinatown...would def. stat here again...

Was this review helpful? Yes 2
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear BergenNorwayJog, Everyone at Hotel Nikko San Francisco truly appreciates your 5-star review. Thanks for taking the time to write it! I hope that we get the chance to host you again soon! Sincerely, Dani Ortega Marketing Manager More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Cleaning staff was great! Very attentive, even put things back in our bags. The room was pretty small, felt kind of claustrophobic but the bathroom was HUGE and very nice. The location, while near all forms of major transportation and a lot of food options but SKETCHY. Sketchy is the easiest way to describe this location, especially at night, a... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed twice in this hotel and don't have anything to complain about. It's clean, with excellent location near the union sequare. The staff are very friendly and helpful. The room and the bed are clean and comfortable. And the food ( in room dining) is delicious. The cost is also resnable I will definitely stay there if I visit... More 

Was this review helpful? Yes 3
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear Hadeel55, We appreciate all of the nice things that you said in your 5-star review of Hotel Nikko San Francisco. Thanks very much for the nice review. I hope that we get the chance to host you again the next time that you are in San Francisco. Sincerely, Dani Ortega Marketing Manager More 

Seattle
Top Contributor
61 reviews 61 reviews
60 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent staff. Every employee I had contact with during my four day stay was both helpful and friendly. Room was considered a "petite" room but was sizable enough for two adults. This hotel charges for both the Internet as well as their fitness center. However, there is a Starbucks just off the lobby with free Internet. Did not try the... More 

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NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear MikefromSeattle, Thank you for your nice review of Hotel Nikko San Francisco. We appreciate your very nice comments and hope that we get the chance to host you again during your next visit to our beautiful city. Sincerely, Dani Ortega Marketing Manager More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was my first time visiting San Fran and was very pleased with the city and hotel. The rooms are a little on the small side but they're still fine. It's very close to Union Square, easily within walking distance, and all the shopping and restaurants are very accessible. A very nice place to stay in San Francisco. I didn't... More 

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NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear cmax21, Thank you for taking the time to write such a nice review of our hotel; it's truly appreciated. We would love to host you again the next time that you visit San Francisco. We hope to see you soon. Sincerely, Dani Ortega Marketing Manager More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights 4 days as a tourist and was thrilled by the experience, location ,courtesy, decent accommodating staff. Help rendered by Valet through Front Office Room Service and Concierge added to making our stay comfortable and relaxed. Room upgrade was done without a fuss and got one of the best views. Late check out and help in... More 

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NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear Sush635, Everyone at Hotel Nikko San Francisco truly appreciates your five star review. I'm glad that you enjoyed your stay with us and hope that the rest of your time in San Francisco went as well. Please come and visit us again soon! Regards, Dani Ortega Marketing Manager More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is one of my favorite hotels in San Francisco. I go there because first of all it has a wonderful gym and a terrific swimming pool that you can swim in year round because it's enclosed with beautiful sky lights. The hotel also has a great restaurant with delicious food. The rooms are a little on the small side... More 

Was this review helpful? Yes
NikkoGal, Manager at Hotel Nikko San Francisco, responded to this review

Dear MoseleyC, I'm glad that you enjoy using our pool and health club when you stay with us during your visits to San Francisco. I love them too! It seems like you have stayed with us before, and we definitely appreciate that. We love having loyal guests! Please come see us again the next time that you travel to our... More 

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Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Front desk staff(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco > Union Square
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco
Hotel Style:
#9 Spa Hotel in San Francisco
#17 Business Hotel in San Francisco
#20 Luxury Hotel in San Francisco
#33 Family Hotel in San Francisco
#54 Romantic Hotel in San Francisco

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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