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All 236 San Francisco hotels

Hotel Nikko San Francisco

4.0 of 5 Hotel   |   222 Mason Street, San Francisco, CA 94102
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Ranked #42 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
SinCityDreaming Las Vegas, Nevada
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2,157 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my first stay at Hotel Nikko and it was lovely. A beautiful waterfall that runs along the steps really adds to the entrance. There is an escalator in the main entrance as well, which was very helpful when you are fresh from the airport and dragging heavy luggage with you. I received complimentary wine on check in and... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well located by Union Square, this hotel felt like a real piece of luxury at the end of our trip. Very spacious rooms with free wifi and large bathrooms. Nice hotel bar downstairs. Friendly staff. It does feel more like a business hotel though - you could be anywhere in the world really, but it is a good option for... More

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

What I like about Nikko is the location, in union square, you are close to everything. The place itself had very high specs, everything you expect it to have is there. The swimming pool looked very nice, but at $20/head to use it, it didn't make sense, especially with two kids who wanted to go everyday. I generally don't like... More

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Nishalito, Thank you for taking the time to review us, but I am sorry we did not meet all of your expectations. I have relayed your comments to our management team. I hope you will consider us again upon your return to San Francisco. Thank you, Danielle Ortega Marketing Manager More

Providence, Rhode Island
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a spaces clean room overlooking the city. Location was great, not far from Union Square and other stops to connect you to transportation to all points in the city. Friendly, helpful and for sure a place I would select again in the future. Great breakfast place just around the corner. Taylor Street Café a must try.

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Nori257, Thank you so much for the 5 stars! We are delighted to hear you had a wonderful stay with us. Our central location offers our guests an ideal starting point to explore San Francisco and we are glad you enjoyed your visit to the city. We cannot wait to welcome you back again soon! Best regards, Danielle Ortega... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

WOW!! Hotel Nikko is absolutely the best hidden gem hotel in Union Square...I've stayed at 10 different hotels within the area for work and this is definitely the best. From the room amenities to the hotel's, Hotel Nikko is a 5star top notch Hotel.

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NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear James M, Thank you so much for your review! We are very pleased to hear you had a wonderful stay with us. We hope to welcome you back again soon! Sincerely, Danielle Ortega Marketing Manager More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

If I could choose, I would not stay in the hotel again. Ridiculous is the word I would like to describe this hotel. 1. No complimentary fitness center: They charge $20 for fitness center + swimming pool. A full service hotel that doesn't even have a free gym?! 2. I paid the 3-day wifi plan for $30. On the 2nd... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After been away from home for nearly 3 weeks, San francisco was our last stop. We are so grateful that we chose the right hotel to stay. The location is exactly in the heart of San Francisco. Outstanding service, room is huge and clean. The front desk and concierge are very helpful and friendly. Our holiday was ending perfectly.

Was this review helpful? Yes 1
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Jenny S, Thank you so much for your review -- we greatly appreciate it! We are pleased to hear you had a wonderful stay with us. Because of our central location, it makes it easy for our guests to explore the city. We are also glad to hear that our Front Desk and Concierge took great care of you!... More

Toronto, Canada
Top Contributor
65 reviews 65 reviews
59 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 1 week ago

Beware. Everything costs extra at this generic business-style hotel, including breakfast and WIFI, which should come standard with these high prices! Not even complimentary coffee...just a recommendation to go to the Starbucks next door. This lack of service disappoints at this price range. Good location, but lots of competition so shop around before you book. A boutique hotel will likely... More

Was this review helpful? Yes 4
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear ritajeff, Thank you for taking the time to review us, but I am sorry we did not meet your expectations. I have relayed your comments on our pricing to our management team. I hope you had a comfortable stay during your visit to San Francisco. Thank you, Danielle Ortega Marketing Manager More

Brandon, Canada
Top Contributor
168 reviews 168 reviews
36 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 1 week ago

This conveniently located property bring high quality Japanese influenced service to SF. Highly recommended. There is some sound led from nearby clubs in the late evening, so bring along ear plugs or an IPod to drown out the noise. Great restaurants nearby, close to muni, cable car and busses. Concierge very helpful.

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear bluesonwhyte, Thank you for your 5 star review! We are pleased to hear you enjoyed youe stay with us. Our guests have the opportunity to easily explore the city because of our central location. We are glad that our Concierge took great care of you as well. We hope to see you again soon! Best regards, Danielle Ortega Marketing... More

Potomac, Maryland
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I always stay at this hotel whenever visiting San Francisco and have done so since past 7 years or so. The hotel is extremely clean, staff at the reception is very courteous and helpful. The lobby has excellent ambiance and plenty of room to relax. The sleeping rooms are very clean and touch-screen TV in bathroom is... More

Was this review helpful? Yes
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review

Dear Jayglobetrotter, Thank you so much for your review -- an awesome 5 stars! We are delighted to hear you had a comfortable stay with us. We are pleased to also hear that our staff took great care of you. We are proud of our customer service. We cannot wait to welcome you back again soon upon your return to... More

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Hotel Summarization (Beta)

What travelers say

  • Union square(98)
  • Great location(30)
  • Cable car(25)
  • Very nice(16)
  • Very clean(10)
  • Market street(6)
  • Breakfast buffet(5)
  • Front desk staff(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Reservation Options:
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Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in San Francisco #14 Business Hotel in San Francisco #18 Luxury Hotel in San Francisco #33 Family Hotel in San Francisco #53 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 
Number of rooms
532

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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