After much reading of the comments on Trip Advisor, we decided to give the Herbert Hotel a go as we were looking for reasonable priced accommodation in a great location. As I was travelling with two friends, we booked a three bedroom suite at the beginning and the end of our US trip. I emailed twice prior to our arrival... more

This hotel overbooks! I read this in other reviews but I thought is was just one bad luck case and booked. When we arrived they said there was some emergency with our room (they never wanted to tell us what it was) and booked us in another hotel...if you can call it that way (it was horrbible and even without... more

Clean and quiet. rooms are very shiny and the location is perfect for SF more

I was pleasantly surprised by this hotel, very well located on Powell St (cable car street), indeed a bit noisy but if you want a hotel in the center you can't really avoid it! The 2 receptionnists were polite and helpful, when I asked about a self-service computer available, I was answered they had none, but that I could go... more

If location is your biggest concern this is the hotel for you. Just 1 minute walk from Powell St. station and a starting location for the fabulous cable cars, right in the heart of the shopping district and only 10 minutes walk (uphill) from Union Sq. However (and it is a big one) the hotel is scruffy and although the... more

We travelled with 3 girls in a 2 bed room! Room was not as pictures on website indicated! But still good, clean and modern! Straight out of an ikea catalogue! There is no fridge. And only 1 mirror to share in between the 2 rooms. And it wasnt full length either.... made it very hard for 3 girls to get... more

Stayed 2 weeks and loved it....the location..coffee maker in room....comfortable bed...asked for room at back and was accomodated...towels....toiletries....lovely!!! However.....room very warm....front desk staff not very helpful re use of telephone....airport shuttle....we managed!!! We had adjoining rooms with bathroom between for sharing...perfect set up!!! Would definitely stay here again.....RMK Ireland more

I came for the Oracle convention and had a problem when I check in at the Herbert Hotel. My room "got overbooked" and I have to go to another property which was unacceptable!!! Demanded to talk to the manager and this rude person reminds me of " cruella de ville" She just told me that I have to move to... more

After having a terrible experience in Hotel Malthia(check the review) I had no problems checking into this hotel. I would definitely recommend it, the room is a decent size, so is the bathroom, the bed is VERY comfortable. The bright look of the place gave it an airy clean feeling to it. It was less than five minute walk away... more