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All 236 San Francisco hotels

Fitzgerald Hotel Union Square

2.5 of 5 Hotel   |   620 Post Street, San Francisco, CA 94109
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Fitzgerald Hotel Union Square
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56%
Ranked #155 of 236 hotels in San Francisco
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185 people have reviewed this hotel

Traveler rating
    35
    61
    33
    27
    29
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15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dublin, Ireland
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Ok first things first. This is not a luxurious boutique hotel. It is well located but that doesn't make up for it. Rooms are small and bathrooms smaller. And the soap is poxy. Really needs a facelift. Wifi is free. Breakfast is self service. Breads and cereals. All served on paper plates and paper cups. Hotel mentions a car park... More

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Ilaria L, Manager at Fitzgerald Hotel Union Square, responded to this review

Dear ImprovisedTravel, we apologize you had a bad experience with us because of the room size. Our Petites Doubles are among the cheapest hotel rooms you can find in the heart of downtown, and the size is the reason why we can keep the price low. However, we do provide square footages of our rooms on our website, so that... More

Carlsbad, CA
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 2 weeks ago

Room was small no place to put anything. It was expensive. The bathroom was tiny, like old cruise ship bathrooms. Matress was lumpy. This was a place I would not stay a second time. There is nothing luxury about this place but the price

Review collected in partnership with this hotel

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Ilaria L, Manager at Fitzgerald Hotel Union Square, responded to this review

Dear Lindysu, we apologize you felt the room did not meet your expectations. From your review, I guess you have booked a Petite Double, which is, indeed, a small room as the name says and as it is indicated on our website, where we provide full measurement of the room. The price we offer for our Petites Doubles is below... More

Tempe, Arizona
Top Contributor
66 reviews 66 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Do not trust what you read on the hotel's website. This is emphatically NOT a "luxury, boutique" hotel. It is not artful, luxurious, or intimate as the website claims. It is a poorly maintained, mediocre hotel. Tiny cramped lobby; tiny, ancient, slow elevator barely big enough for two people and one piece of luggage each. Cramped room, so small the... More

Was this review helpful? Yes 4
Ilaria L, Manager at Fitzgerald Hotel Union Square, responded to this review

Dear Paul H, we are sorry you did not have a good experience at the FItzgerald Hotel. As you have mentioned in your review, boutique hotels have usually a particular style which is different from city to city, and that varies from one boutique hotel to another: the Fitzgerald hotel does have its own unique style, which is a classic... More

New Ireland
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location is central and by SF standards, it isn't outrageously expensive. But the clientele is international, arriving at all hours. The 3pm check-in is inconvenient for people arriving from the other side of the world at 5am--especially when the hotel has been notified. Yes, there is wifi. But every gay site is blocked as "pornographic". And this is San... More

Was this review helpful? Yes 1
Ilaria L, Manager at Fitzgerald Hotel Union Square, responded to this review

Dear Nipsco, we are sorry to hear you were not satisfied with your stay at the Fitzgerald. We try to do our best to excel in customer service, but sometimes there is nothing one can do to avoid some inconveniences: check-ins start from 2pm as it is written in each guest's confirmation email; we do receive requests from customers who... More

Gainesville, Florida
1 review
5 of 5 stars Reviewed March 14, 2014

We stayed here while on our first trip to San Francisco and greatly enjoyed our stay. The hotel staff are very nice and answered all our questions about the area; if you have any questions ask Eric, he was epic! It was in a perfect location, especially considering the price. Would recommend to friends and plan on coming back!

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Budapest, Hungary
1 review
4 of 5 stars Reviewed March 11, 2014

We spent there 9 nights. The location is excellent. Good value for your money. The rooms are small but cozy. The breakfast becomes boring after a while, so find a place nearby. Hotel stuff members are great.

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Auburn, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2014

Several times a year, my husband and I spend 3 to 4 days in San Francisco and we always return to the Fitzgerald Hotel. It's a charming European style boutique hotel in a great location with the added bonus of breakfast included and best of all, a history of excellent room rates and guest services. That said, this past Christmas... More

Was this review helpful? Yes 2
Ilaria L, Manager at Fitzgerald Hotel Union Square, responded to this review

Dear DNJarvis, thank you very much for coming back to our boutique hotel. We are glad you enjoyed your stay every time, and glad to know our staff was able to give you another good experience. We agree with you that being professional is not the only quality that makes a good service, and that there is nothing like feeling... More

Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014

Traveling through San Francisco, California and staying at the Fitzgerald Hotel on Post Street, two blocks from Union Square, I stayed in Room 501 on the fifth floor and checked out on February 7th, 2014

Was this review helpful? Yes 2
Perth, Australia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 13, 2014

The hotel is located in an excellent area of San Francisco. Easy walk to union square. Good restaurants across the road. And easy walk to transport links like the trams and trains. The hotel is clean, people have commented on the decor being outdated. I would say it is quaint and at least it is all clean and bigger than... More

Was this review helpful? Yes 2
Ilaria L, Manager at Fitzgerald Hotel Union Square, responded to this review

Dear guest, thank you for having been with us during your stay in San Francisco. We apologize that the parking voucher was not honored. The Fitzgerald Hotel is indeed affiliated with a parking company one block away from its location, which starts at $16, and you should have gotten your discount honored. We wish we had known about this issue... More

Orange, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

My brother and I drove up to SF for the weekend (last minute) without booking anything. Once we arrived to SF, we were going crazy trying to find decent priced hotel. Luckily we came across Fitzgerald Hotel. By far the best deal we had offered to us. To top it off Eric at the front desk was extremely helpful when... More

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Additional Information about Fitzgerald Hotel Union Square

Address: 620 Post Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free Breakfast Room Service Shuttle Bus service
Hotel Style:
Ranked #155 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fitzgerald Hotel Union Square 2.5*
Reservation Options:
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Also Known As:
Fitzgerald Hotel San Francisco

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