We ran into quite a few problems at the Intercontinental. We called before arrival to confirm that early check-in would be possible, only to arrive and wait two hours for a room. Check-in experience was strange, in that others were greeted with maps and hotel orientations when we merely were given keys and sent on our way. Our room was... More

Loved staying at Intercontinental. The rooms are immaculately clean, and the bed was one of the most comfy beds I've ever slept in! Modern rooms with a big, flatscreen TV mounted on the wall in front of the bed and a beautiful bathroom. Great location as well. Only annoying this is that they don't offer wi-fi and charge a lot... More

The Intercon at San Fran was nothing but amazing. Immaculate in every way. The clean room, the friendly and helpful staff cheery hellos wherever we went. Superb service in the club lounge, as well as all other areas. The highlight of oujr stay was our dinner at Luce. Beyond description, the service, presentation and taste was as good as anything... More

I recently stayed at this hotel in May 2013. I have to say the service was great. The rooms are spacious with every accommodation needed. Like previously stated in other reviews, the hotel does not offer free wifi which I found to be ridiculous. It was my anniversary and the hotel presented us with a complimentary bottle of champagne. The... More

I see the great reviews for this hotel and it's true the rooms are comfortable, however; - No complimentary coffee offered which at the rates they charge you would expect; even the W offers great coffee first thing :) - cost of Valet parking is monstrous - over $50 a night! crazy - no free wif fi - seriously?! in... More

Very comfortable bed, clean and well-furnished room, good view, helpful and pleasant staff. Slept well and had a good vacation. Only minor complaint is they charged me $4 to send a one page fax. As a platinum member I would think this should be complimentary. I would stay there again.

Lovely business hotel, that is very well located in Howard St (just down from Union Square, around 300 metres away). Room lovely, very clean, very modern. En Suite small but very functional. Hotel facilities very nice, the restaurant served wonderful food. Room service very good, staff very pleasant and willing to help you at all times. Concierge was excellent (thanks... More

The InterContinental is an LEED Green hotel, but it is not obvious in the service or amenities. As an environment-conscious traveler, I like staying at a hotel with this certification, but I don't like to give up comfort. The only thing I really noticed was the faucet in the sink--the tap has a low-flow output that is annoyingly slow and... More

A stylish and modern hotel close to the union square hub. Great access to shopping and sightseeing transport options. Beds are large and extremely comfortable. No fault of the hotel but the police and fire sirens seem to wake me every night.