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InterContinental San Francisco

4.5 of 5 888 Howard Street, San Francisco, CA 94103
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Certificate of Excellence 2014
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InterContinental San Francisco
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InterContinental San Francisco
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1,790 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

No complaints at all. Friendly staff all around. The Club lounge on the 6th floor is well staffed with adequate amenities and food selection, though the few days we were there, the selection remained the same (other then the soup) For best value, get a room with club access and if possible, do this off season as the price range... More 

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Singapore, Singapore
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is at an excellent location next to moscone center so if you ever need to attend a major event there, this is the place. Typically the event buses would be parked outside the hotel so its extremely convenient should you require to attend an off-site event (eg treasure island) its more than likely the event coaches will be... More 

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2 reviews
1 of 5 stars Reviewed 3 days ago NEW

They have a very young night manager and she is in way over her head. On a huge ego trip! She actually made us get out of bed and was going to evict us. Once we were in the lobby she realized she mad a mistake and gave us back our keys. We were already asleep!!. She has no business... More 

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Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Swancourt1, I deeply apologize for the frustrations and inconveniences you experienced during your stay. We always strive for all guests to have a comfortable and peaceful stay and I'm disappointed we did live up to this expectation. We would like to speak with you further regarding your stay and hope you will contact our Front Office Manager, Roxanne Bilodeau-Cupp,... More 

New York City, New York
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I generally stay at this hotel every year during the Macworld Expo. For being a Platinum Ambassador with IHG I get upgraded to a corner room on a high floor that has floor to ceiling windows wrapping around the room. Rooms are equipped with a minibar and a Keurig coffee machine. This is a perfect location for me since the... More 

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Mumbai (Bombay), India
Top Contributor
65 reviews 65 reviews
44 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

it is almost at the door step of Moscone Convention Center West Building. The check in was hassle free. The front desk lady, Kara was very nice - friendly and courteous. I was told I had an upgraded room on 28th floor. The south side view was good if not extraordinary. I later found out that other rooms had similar... More 

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Jamaica, New York
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because of proximity to Moscone Convention Center and because it has a pool long enough for me to do my laps (60 feet long/88 laps to the mile.) Amenities in bathroom are nice, room had good views. Bed was very comfortable. Wall paper peeling in the bathroom. Some noise in the evening from adjacent room(s).

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Lexington, Kentucky, United States
1 review
3 of 5 stars Reviewed 1 week ago

When checking in was told there was no record of my reservation ... later found the reservation--paid for Club Level room. As an Ambassador member asked for upgrade opportunities. Was told upgrade to Junior Suite. Asked if the room had a separate bath and shower. Was told yes. Went to the room and no--only bathtub. Went back to the registration... More 

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Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Adrienne G, Thank you for leaving this review of your experience. I apologize for the issues you experienced at check in and with your guest room. We would like to speak with you further about your stay and hope you contact our Front Office Manager, Roxanne Bilodeau-Cupp, at roxanne.bilodeau-cupp@ihg.com at your earliest convenience. We do look forward to connecting... More 

Houston, Texas
Top Contributor
111 reviews 111 reviews
50 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a pleasant surprise--beautiful, modern lobby. Helpful staff. The rooms are very "new hotel" rooms--modern, and clean. ONE exception to the cleanliness is the dreaded bathroom vent: WHY, oh, WHY do hotels overlook this important quick clean item. The bathroom vent in this room (and nearly all hotels) is COVERED in dust and grime--DISGUSTING. This is such an... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I checked in to the moment I checked out - the staff were friendly and helpful. I also forgot a seat cushion in my room upon leaving and the staff sent it to my home in Canada. My work colleagues stayed at the W in San Fran and the staff were apathetic when we tried to book... More 

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Sankt Polten, Austria
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great rooms with huge beds, but very expensive. Amazing view over the city if you live higher up. Breakfast is not included, WiFi neither. If you take the buffet breakfast (around 35 USD!), cappucino is not included (~7USD), only regular coffee, which is a bit strange and really expensive in my opinion. There is an indoor pool and a spa... More 

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Hotel Summarization (Beta)

What travelers say

  • Union square(44)
  • Very nice(23)
  • Club lounge(19)
  • Moscone center(14)
  • Market street(13)
  • Corner room(12)
  • Very good(12)
  • Cable car(11)
  • Ceiling window(11)
  • Valet parking(6)

Additional Information about InterContinental San Francisco

Address: 888 Howard Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Cheap Tickets, Orbitz, HotelTravel.com, Hotels.com, Priceline, Travelocity, Agoda, Odigeo and Tingo so you can book your InterContinental San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental
Hotel Style:
#6 Spa Hotel in San Francisco
#15 Luxury Hotel in San Francisco
#15 Business Hotel in San Francisco
#22 Green Hotel in San Francisco
#25 Family Hotel in San Francisco
#26 Romantic Hotel in San Francisco

1,007 photos of this hotel

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Bathroom (58)
View from room (63)
Room/suite (194)
Dining (18)
Hotel & grounds (63)
Business center/function rooms (3)
Pool/beach area (7)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (37)
Bay Suite (26)
Double Double Room (11)
Executive Room (11)
Junior Suite (26)
One Bedroom Suite (15)
Pool (17)
Presidential Suite (59)
Restaurants and Bars (15)
Standard Room (90)
The Hotel (48)

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Hotel & grounds (24)
Business center/function rooms (13)
Dining (18)
Room/suite (32)
Pool/beach area (1)
Bathroom (2)
Other (25)
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Staying in SoMa

Neighborhood Profile
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.