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InterContinental San Francisco

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888 Howard Street, San Francisco, CA 94103
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InterContinental San Francisco
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2,058 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed today NEW

A great hotel for a city trip. Superb haute cuisine restaurant, Luce, and buzzing lobby. Staff excellent really friendly but professional thoughout. Rooms not five star but very good e.g. no turn down service or marble bathrooms etc, and priced fairly. Pool cool unless you are training. Jacuzzi pleasant but rough surfaced and municipal. Just by a really lovely indoor... More 

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California
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nice hotel, less than 2 blocks to Moscone. Clean, quiet, great views. Very accommodating for holding our luggage and valet parked car. Super fun Italian restaurant across the street where we had a delicious meal for a unbelievable price for San Francisco!

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Hotel staff was amazing and very kind, feel they went above and beyond but the rest of the place is slightly out of date and not up to the normal InterContinental trendy standards. Tip: Take advantage of happy hour 3-5!

Was this review helpful? Yes 1
Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Sheppeckiter, Thank you for your kind feedback regarding our team members, I am so happy that they were able to welcome you to our property! Our management team is aware of our property's age and have already put a place to update the lobby and bar area. We look forward to starting this renovation in 2016 and we hope... More 

Calgary
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We came down for The San Francisco Marathon. The concierge service was amazing, Hilga, Will and Nelson were all very thorough and accommodating when seeking out a restaurant. The hotel was clean, the chambermaids were pleasant when encountering them in the hallway getting to prepare our rooms. The only downfall, the area Off Howard street, one street down Mission, two... More 

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Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear ersimich, Thank you for your wonderful feedback about our concierge team! We are truly lucky to have Hilga, Will, and Nelson a part of our team! I hope we will be able to welcome you back soon! Warmest Regards- Kendra Deleon-Monroe Assistant Front Office Manager More 

Osaka, Japan
Level Contributor
28 reviews
28 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

初サンフランシスコで、インターコンに宿泊しました。事前に少し危ないエリアだと聞いていましたが、確かに薄暗くなると一本挟んだ通りでは浮浪者が徘徊していました。ただ、Powell St.にも近くアクセスがいいですし、部屋も広く清潔で、少し気を付けてさえいれば、良いホテルだと感じます。 チェックインをしてもらった男性のフロントスタッフが、出発時に自分の顔を覚えてくれていて、また戻ってきてねと言ってくれたので、ぜひまた機会があれば宿泊したいです。 It was my first time to visit San Fransisco. I had heard the area around this hotel was sometimes dangerous, but I think this hotel is worth staying considering its convenient location and hotel/room cleaness. Although I stayed more than 5 months ago, I still remember the male front agent who dealt with my check-in. When I... More 

Was this review helpful? Yes
Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Ken601, Thank you for your wonderful regarding one of our team members during your stay! We always strive to ensure our guests feel welcomed and I am so happy to hear that we were able to provide this for you. We look forward to welcoming you back soon! Warmest Regards- Kendra Deleon-Monroe Assistant Front Office Manager More 

London, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good hotel, you do of course get what you pay for. Decent location, many attractions are walkable including AT&T Park for the baseball. We walked to Fishermans Wharf one day, it took about 45 minutes up and down the hills. Pretty much what you would expect from an InterCon.

Was this review helpful? Yes 1
Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Mark D, I am happy to hear that you were able to enjoy your stay with during your last trip to San Francisco. Hopefully we will be welcoming you back soon! Warmest Regards- Kendra Deleon-Monroe Assistant Front Office Manager More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I am highly allergic to wool and feathers. I was repeatedly told that my room would be hypoallergenic. After 3 days of no one getting it right, the fourth night at 10pm, my room was finally wool and feather free. We were given some money off the room rate and the hotel manager felt so bad that he bought my... More 

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Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Lol818, I am very sorry to hear that we were unable to get your requests correct from the beginning. I know our management team was very disappointed that we did not deliver on this request from the start. I hope we were able to make this right and that we might have the opportunity to welcome you and your... More 

Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The Intercontinental Hotel San Francisco on Howard Street is well located, well run and a unique experience, even for Bay Area residents. The higher floor corner rooms/junior suites have excellent views over downtown San Francisco, The Bay Bridge and/or even as far as the tips of the Golden Gate Bridge, Alcatraz and beyond. The Club Lounge is small but well... More 

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Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Martin B, Thank you for your wonderful review regarding your previous stay with us. We do have a large number of rooms that have great views of the city and the bay and I am so happy you were able to enjoy one of them! I hope we will be able to welcome you back soon! Warmest Regards- Kendra... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our reservations were messed up by the gift market. It was not Intercontinental's mistake but they worked hard to fix. Staff was amazing. The bar staff gave us great guidance on wines. Really Big rooms and very clean. Loved having a tub and a separate shower.

Was this review helpful? Yes
Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Tamara B, Thank you for your kind review regarding your previous stay with us. I am so happy that our team was able to repair the mistake you are referring to. We try our best to ensure all of our guests are comfortable. We look forward to welcoming you back soon! Warmest Regards- Kendra Deleon-Monroe Assistant Front Office Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a frequent guest in SF and at the Intercontinental on Howard St. I have stayed 11 nights this month in that hotel. It is a new hotel located south of market right next to convention center. very convenient to my office. I often stay for 4 nights at a time, so much so that i usually am greeted... More 

Was this review helpful? Yes 2
Kendra D, Manager at InterContinental San Francisco, responded to this review

Dear Wfj 1, Thank you for your detailed response regarding your recent stay with us. I am sorry that you were not able to fully enjoy your stay with us. We do charge a daily rate of $14.95 for internet, this is an amenity we reserve complimentary for our many IHG members. I am very sorry to hear of your... More 

Hotel Review Summarization

What travelers say

  • Union square(37)
  • Very nice(18)
  • Club lounge(17)
  • Very good(12)
  • Market street(9)
  • Corner room(8)
  • Cable car(8)
  • Moscone center(8)
  • Ceiling window(7)
  • Valet parking(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (20)
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Bathroom (59)
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Pool/beach area (7)
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Amenities (37)
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Bay Suite (26)
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Double Double Room (11)
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Executive Room (11)
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Junior Suite (26)
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One Bedroom Suite (15)
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Pool (17)
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Presidential Suite (59)
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Restaurants and Bars (15)
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Standard Room (90)
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The Hotel (48)

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Pool/beach area (3)
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Dining (54)
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Room/suite (100)
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Bathroom (6)
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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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