stayed for 2 nights during a flying trip. Nice rooms with all mod cons.Cant complain abpout much. However would like to praise the concierge staff who went over and above the standard of service for me. More

It's incredibly refreshing when you find good customer service in this day and age of lackadaisical nonchalance and indifference. Having stayed at this Westin for a week for a business trip/conference, I was pleasantly surprised by repeated encounters with just truly kind staff - from an always smiling, sweet housekeeper, to a bellhop who went out of his way to... More

I usually stay at the Westin on Market Street at least once a year when I'm San Francisco on business. Although I prefer the "W" down the street, the Westin tends to offer better rates. I'm SPG Platinum, so often am able to get an upgrade at the Westin Market Street. Check in was prompt and efficient and I was... More

The hotel looks new, the rooms were clean, the location was great, and the staff were great. Great stay! Parking was expensive at $54 per 24 hrs. so we parked across the street. We only paid $139/ night for our room. They ran a promotion so it was super cheap. More

Shake and bake. It's a Westin you know what to expect..... The property is pretty tired and run down but clean enough. Service was typically efficient but not friendly or warm. Usual Westin beds that are absolute gold to sleep in! We came late and left early which I think is exactly wat use the Westin for. More

Go anywhere else and for the same amount of money, you get a much larger room and most likely free parking. In San Francisco, you get a room the size of a box, surrounded by busy streets (traffic and pedestrians) and you have to pay for parking. BUT, it's San Francisco. If you're from the Bay Area, you typically expect... More

We reached the hotel in the morning after a 12hour flight and were hoping to get our rooms before the standard check-in time and alas we had no such luck. we were told to return 4-5 hours later and skip our rest and sleep. When we returned they were still trying to get us rooms and finally asked if we... More

The staff is super accomodating. The location cannot be beat, right off of Market, close to all the fabulous stores and restaurants. The whole zen aesthetic of the Westin brand is refreshing. The bar in the lobby has great prices for happy hour and is fun to commune with friends. The Heavenly brand sheets and shower head are hard to... More

Nearing the end of a 2 week holiday it was so nice to have a refreshing and happy check in, it started our final stopover in USA wonderfully. The usual things you look forward to at Westin was all there only complaint was the smallness of the room, but location meals bar all very nice for my husband and I.... More