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Pontiac Hotel

509 Minna Street, San Francisco, San Francisco, CA 94103
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Pontiac Hotel
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Best prices for: 1 room 1 guest
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Ranked #198 of 234 Hotels in San Francisco
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were great always helped out when they could on anything Room was small but fine A little loud if you kept you window open Street at first were a little scary but fine No hassle walking to union squad And back all in all not far from anything you need

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Anchorage, Alaska, United States
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago

Not know the area of San Fran, I booked the "Hotel" if you call it that by web as it was close to the Civc Auditorum. Not knowing its on the corner of ghetto and drug central. The front entrance is caged and is buzz in, you have to leave your key with front desk and there is an extra... More 

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Travelers are raving about these San Francisco hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Are you ready for the adventure of a lifetime? Are you ready for a real challenge and live in extreme conditions? Do you wanna see dirty room and feel stinky smell? Do you wanna feel unsafe and see a lot homeless and pathological people outside? If yes, Pontiac is a perfect choice for you! You can't miss it, you have... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 25, 2015

We stayed here as the first stop in our 5 week holiday. Initially we found the area quite scary there are lots of homeless, gangs and also drug addled people. Just across the road is a Syringe Exchange Service, so go figure. The good part about the location is that you are so close to main area of down town... More 

Was this review helpful? Yes 1
ManagerDM, Public Relations Manager at Pontiac Hotel, responded to this review

Dear Charlie S, We are glad to hear that you found the room to be comfortable and well appointed. Unfortunately being in an urban area means that the street traffic surrounding the hotel can be somewhat unpredictable. We appreciate your feedback on your experience at the front desk. Our goal is to provide an excellent customer service experience and we... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 23, 2015

We stayed in this hotel 2weeks ago. Only for one day....we were shocked to see urine on the floor. Blood on the bathrooms, and coacroaches in the room. Complained to the manager but she was too busy talking with her friends on the phone. So I guess I'll call the local health and sanitary department.

Was this review helpful? Yes 2
Prince George, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2015

The price you pay to stay there is not paid. The area is very bad, there were a lot of homeless people around, very scary, even though it is considered "close" to the Union Square is not worth it. The room was very small adn smelly kind of. The washroon was very poor too.

Was this review helpful? Yes 2
ManagerDM, Public Relations Manager at Pontiac Hotel, responded to this review

Dear Camila F, We are sorry to hear that you were disappointed with the area. As with many metropolitan areas you can not always predict hat you will find outside the front door. We are not sure what odor you are referring to.Our housekeeping regularly services every room to ensure cleanliness. We will pass along your feedback. Thank you for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 16, 2015

Cheapest hotel available to us. Good price and really close to main attractions. Breakfast was really decent. There are a few downsides however. The biggest downside is the bad neighborhood. Lots of shady people all around which made us feel unsafe. Felt forced to take a cab after dark because walking the last few blocks to the hotel just didn't... More 

Was this review helpful? Yes 1
ManagerDM, Public Relations Manager at Pontiac Hotel, responded to this review

Dear Tjinn, We are glad to hear that you enjoyed the breakfast offering. We appreciate your feedback. Thank you for staying at the Pontiac. More 

Porto Alegre, RS
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 2, 2015

The position is great and the bed surprisingly comfortable. The personnel is also very nice and kind. Unfortunately the hotel is not very clean, but the value of money is interestingly high for a city like San Francisco. Please mind that at night the street becomes full of homeless, but do not be scared, they are not dangerous

Was this review helpful? Yes 1
ManagerDM, Public Relations Manager at Pontiac Hotel, responded to this review

Dear Frinhard, Thank you for staying at the Pontiac Hotel. We are glad to hear that you found the hotel to be a good value. Thank you for your positive review, we hope to see you again soon. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 27, 2015

Got there after a flight from Dallas. Could not find any parking, so we decided to go have dinner. Came back and found a parking right in front went to check in, Lady at front desk acted as if she didn't care and was interrupted from something she felt was more important. Asked her what check out time was and... More 

Was this review helpful? Yes 2
ManagerDM, Public Relations Manager at Pontiac Hotel, responded to this review

Dear Javier N, Thank you for choosing Pontiac Hotel. We are sorry for any inconveniences that you experienced during your stay. If you have any suggestions that would have made your trip better feel free to give us a call. Best, More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 6, 2015

Room was small, street we were on was very dodgy and dirty. During our five day stay no one came to clean room/ empty bin/ change pillows... Lift was broken, all in all wouldn't stay again. Staff were friendly enough.

Was this review helpful? Yes 1
ManagerDM, Public Relations Manager at Pontiac Hotel, responded to this review

Dear Leah P, Thank you for choosing Pontiac Hotel. We are sorry for any inconveniences that you experienced during your stay. If you have any suggestions that would have made your trip better feel free to give us a call. Best, More 

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Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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