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Pontiac Hotel

509 Minna Street, San Francisco, San Francisco, CA 94103
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I was so scared.. I decided to stay at a different hotel! The reviews where not so bad but, when I got there I was so scared. There where men urinating on the sidewalk (2). And there was a woman who was staring people who passed by her down. It was the scariest place I've beem to and I'm from... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is maybe not the best hotel in San Francisco but for the price it's quite good, the staff is nice and friendly, the rooms are clean and the beds comfortable and the wi-fi works really good. Indeed, there's no toilets or shower in your room but the common bathrooms/toilets are clean and it doesn't bothered us. The breakfast was... More 

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Riviera Beach, Florida, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've read the reviews and am familiar with the neighborhood. Based on the room rates and the type of accommodations, the Pontiac is a real bargain for SOMA. But, like others have said, don't expect the Ritz. I was handed a towel @ check-in and that was the only towel for 4 days. My room was not serviced at all.... More 

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ManagerDM, Manager at Pontiac Hotel, responded to this review

Dear Jeff S, Thank you for taking the time to write this review, your comments are valuable to us. We apologize for the inconvenience you may have experienced. Pontiac Hotel and Hostel does not offer cleaning services on a daily basis unless it has been requested to the front desk. Also, clean towels are always available at the front desk... More 

London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Rooms are very basic. Would be fine if the area wasn't so poor. Bathrooms were a little icky, didn't enjoy showering in them at all, felt gross and got locked in! Definitely not a hotel for family as area is very rough and I felt unsafe.

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ManagerDM, Manager at Pontiac Hotel, responded to this review

Dear lp93, Thank you for your comments. We are disappointed to see that you did not have a pleasant stay with us. We apologize that the bathroom and surrounding area did not meet your expectations. We are located in the heart of San Francisco, but would like to assure you that we have never had a safety issue at our... More 

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Mexico City, Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would stay again. The cost is absolutely affordable and you get basic clean accommodation. Wifi works pretty good and the neigborhood is ok. They even get you coffee and bread in the mornings. Anyway don´t expect luxuries. Guests are noisy and the blanket smelled.

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ManagerDM, Manager at Pontiac Hotel, responded to this review

Dear Myriam O, Thank you for your review. We apologize for any inconveniences you experienced during your stay. We are happy to hear you would stay with us again and we welcome the opportunity to serve you in the future. Thank you, Pontiac Hotel More 

Gurgaon, India
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 13, 2015

If you are a batchlor and trying to find some cheap and economic place to stay then it may be best because it is just walking distance from market street in San Fransisco but if you are with family or spacially with girls then no need to go here. Be cauncious about 6th street which is at one side of... More 

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ManagerDM, Manager at Pontiac Hotel, responded to this review

Dear Sundeepgupta, Thank you for taking the time to review us. Your feedback is important to us. We apologize that you felt skeptical with the safety of our location. As you mentioned, we are affordable and within walking distance to Market Street, which hosts a lot of shopping and restaurants. We are pleased you were able to experience these positive... More 

Vancouver, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 7, 2015

From my letter to the hotel: Just thought I'd write to thank you for my recent stay. A few things stand out. Thanks so much for considering that I'd be in residence for several days and chose my room accordingly. The noise from 6th street was perfect for making sure I made the most out of my hours in San... More 

Was this review helpful? Yes 6
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2015

Staff were great always helped out when they could on anything Room was small but fine A little loud if you kept you window open Street at first were a little scary but fine No hassle walking to union squad And back all in all not far from anything you need

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Anchorage, Alaska, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 21, 2015

Not know the area of San Fran, I booked the "Hotel" if you call it that by web as it was close to the Civc Auditorum. Not knowing its on the corner of ghetto and drug central. The front entrance is caged and is buzz in, you have to leave your key with front desk and there is an extra... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2015

Are you ready for the adventure of a lifetime? Are you ready for a real challenge and live in extreme conditions? Do you wanna see dirty room and feel stinky smell? Do you wanna feel unsafe and see a lot homeless and pathological people outside? If yes, Pontiac is a perfect choice for you! You can't miss it, you have... More 

Was this review helpful? Yes 1
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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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