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Orchard Garden Hotel

Certificate of Excellence
GreenLeadersGold level
3.5 of 5
Hotel website
466 Bush Street, San Francisco, CA 94108
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Orchard Garden Hotel
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Ranked #20 of 234 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
A recent review
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1,201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1201)
  • Mar-May only
    (316)
  • Jun-Aug only
    (346)
  • Sep-Nov only
    (339)
  • Dec-Feb only
    (200)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW

Five stars to the awesome concierge Phil who gave great service from local information right through to finding fresh milk and teabags for a disheveled traveller! Nothing was too much trouble and delivered with a friendly smile! Really comfortable room with nice touches including the all-important super fast wifi. Central location in easy reach of absolutely everything!

Was this review helpful? Yes
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall this hotel is a really nice place to stay. The staff was nice and helpful. The rooms are pretty small but very clean and the bed was SO comfortable. I would recommenced this hotel to anyone. Oh and the breakfast in the hotel was very good.

Was this review helpful? Yes
Collins C, Owner at Orchard Garden Hotel, responded to this review

Well, Denee, we like to think that a clean, cozy, comfortable room coupled with a delicious breakfast makes for a wonderful stay, so thanks for visiting us! If there's anything we can do better next time around, please don't hesitate to mention it. We'd want to honor your kind recommendation, but that begins by making sure your experience is nothing... More 

San Francisco, CA
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I love the Orchard Garden. It's one of my top two hotels in San Francisco. From reservation to check out I have felt my business mattered to the staff (Part of the charm is they make a point of addressing you by name every time they see you). I always feel welcome upon arrival - the doormen are particularly friendly... More 

Was this review helpful? Yes 1
Collins C, Manager at Orchard Garden Hotel, responded to this review

Hearing that we're in your top two favorite hotels in San Francisco is such an awesome dose of encouragement, Em! I'm so glad you've always felt well taken care of and comfortable with us, and I hope that we'll remain your go-to hotel in the Bay Area for many visits to come. Take care, Collins C., Front Office Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel 5 times and each time have enjoyed myself. The rooms are wonderful and the staff is very friendly. The location is great and the price is not over the top. The city can be very expensive and I wouldn't say this hotel is expensive. One time we did stay in their suite with the... More 

Was this review helpful? Yes
Collins C, Manager at Orchard Garden Hotel, responded to this review

It's nothing short of awesome to know you've had nothing but amazing experiences each time you've stayed with us, Annette! Earning your recommendation is definitely something we're proud of. Here's hoping we'll be seeing you for many happy visits to come! Much appreciated, Collins C., Front Office Manager More 

London, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights as part of a two week trip to the US. The room was a good size, clean and modern and the reception staff we very helpful. The location is good and is easy to access for Union Square and a short trip to Pier 39.

Was this review helpful? Yes 1
Collins C, Manager at Orchard Garden Hotel, responded to this review

It's definitely awesome to know we were your stay of choice while visiting the states, Tom! I'm happy to hear you felt well taken care of and comfortable with us, and anytime you're traveling back to California, you know you're always welcome back! Safe travels, Collins C., Front Office Manager More 

Dallas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was told my room was not available when I arrived at 10 pm. After Prepaying for room. Told to walk down the street to partner hotel after they finally found manager. No help with luggage Just walk it is a couple blocks down the street. They upcharged me $200 on the room for that night. The room was ok.... More 

Was this review helpful? Yes 3
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review

We appreciate your comments of your recent stay at our hotel. We are sorry to hear that your overall experience was disappointing due to deficiencies in some areas during your stay. Our record indicated that your booking came to us through a 3rd party on line reservation sources. It was booked at our sister property to arrive on June 26... More 

Seattle, Washington
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I find half the fun of traveling is finding great little hotels with big personalities. This was one. I was in SF for work - right down the street. What I didn't know when I booked the Orchard Gardens is that it's right at the gate to China town, and on a street with great French restaurants. We got an... More 

Was this review helpful? Yes 3
Collins C, Manager at Orchard Garden Hotel, responded to this review

It's definitely awesome to know you left feeling so impressed by our personality here! There's really nothing we'd love more than hosting you again. Here's hoping your next visit will be filled with fun! Until next time, Collins C., Front Office Manager More 

Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Orchard Garden Hotel from June 28 to July 6, found the room on the smallish side but the bed was super comfortable with lots of down pillows. You could get anywhere from this hotel, and I was quite comfortable with the choice of amazing restaraunts within walking distance. Close to major shopping, Fishermans Wharf , the... More 

Was this review helpful? Yes 3
Collins C, Manager at Orchard Garden Hotel, responded to this review

You're awesome, Tom! Seriously, hearing that you felt comfortable and conveniently located at our place is truly gratifying. I hope we'll get the pleasure of hosting you again sometime soon, and we look forward to showing you the five-star service I know we're capable of! Until then, Collins C., Front Office Manager More 

State College, Pennsylvania, United States
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good option, especially given the safety concerns of staying near Market or the Tenderloin. The doorman gave us a good dim sum recommendation. Valet was easy and convenient. The front desk was polite. The best part was the location - near Union Square, by a trolley stop, and near some breakfast places. Price was reasonable. It was... More 

Was this review helpful? Yes 3
Collins C, Manager at Orchard Garden Hotel, responded to this review

Hearing such kind words from you definitely makes me feel like we're doing something right around here, Stephanie! I hope we'll be lucky enough to keep you as a repeat visitor of ours for years to come. Much appreciated, Collins C., Front Office Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here over 4th of July weekend and the location couldn't have been better. The hotel is an easy walk down to the Bay and only about a 15 minute walk from that point down to Pier 39. Also just 2 blocks from the Trolly line. China town gates are just a few steps from there hotel gates and... More 

Was this review helpful? Yes 2
Collins C, Manager at Orchard Garden Hotel, responded to this review

Knowing that we were your selection for the celebratory Fourth of July weekend is definitely an honor, Rachel! The view from the fireworks at the pier is simply awesome, so I'm so glad you got to enjoy them. Anytime you're traveling back to the Bay Area, I hope we'll have the pleasure of hosting you again! Much appreciated, Collins C.,... More 

Hotel Review Summarization

What travelers say

  • Union square(20)
  • Great location(9)
  • Very clean(8)
  • Cable car(7)
  • China town(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (23)

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Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
Explore this neighborhood
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