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Orchard Garden Hotel

Certificate of Excellence
GreenLeadersGold level
3.5 of 5
Hotel website
466 Bush Street, San Francisco, CA 94108
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Orchard Garden Hotel
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Ranked #17 of 234 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 4 days ago
TravelTed2014 Canberra, Australia
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1,176 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Canberra, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a Superior King room with a city view. We also requested a quiet room. After a difficult day of flight delays from Seattle we didn't know what to think as our taxi delivered us to the very busy Bush Street address. This was a first visit to San Francisco. The Chinatown gate is just a couple of doors... More 

Was this review helpful? Yes 2
Little Elm, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there for business because it fit within the company's limits and was within walking distance of Moscone Center. It is also in easy walking distance of Chinatown, BART, and MUNI. Hotel was very nice. Checkin was easy. Room was very clean and bed was extremely comfortable. Would also work well for vacationing. Only complaint was that the refrigerator was... More 

Was this review helpful? Yes 2
Collins C, Manager at Orchard Garden Hotel, responded to this review

Knowing we helped you feel right at home during your business trip is certainly gratifying, Doug! I'm glad that our location was convenient and affordable, and I hope that anytime you're traveling back to San Francisco, we'll get to host you again! Best, Collins C., Front Office Manager More 

Penrith, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on our San Francisco stop of our honeymoon and it was a nice hotel. It was very expensive and a little too posh for our liking but the rooms were spacious (no view at all though) and they were clean. The reception staff were not that friendly at all but the doorman was so helpful and accommodating... More 

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Collins C, Manager at Orchard Garden Hotel, responded to this review

Thank you very much for offering up this feedback about your recent stay. It's great to hear what you enjoyed and what we can improve on! I hope we'll get another chance to impress you in the future. All our best, Collins C., Front Office Manager More 

London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked with Hotwire as we were driving to San Francisco and got this hotel. When we checked in, the front desk told us that they would not honour our booking of 3 adults in one room (2 double beds) as "the manager has changed our policy and the rooms are too small to fit 3 people". I immediately called... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at Orchard Garden Hotel, responded to this review

Thank you for choosing the Orchard Garden Hotel as your choice accommodation during your recent visit to San Francisco. We are happy to hear that you have liked the location and found the rooms up to your expectation. We are so sorry that hear that the information on our maximum occupancy was not correctly communicated to you at time of... More 

San Diego
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My 16 year old daughter and I vacationed here for 4 nights and had a wonderful time. We walked with our luggage right from the Bart station. This hotel is an affordable, classy choice, right outside the gates to China Town. It was a very safe neighborhood. We were able to walk to so many dining options, to ride the... More 

Was this review helpful? Yes 1
Collins C, Manager at Orchard Garden Hotel, responded to this review

Compliments like these really go a long way for us here, Marla! Hearing that you and your daughter were able to hit the town and enjoy San Francisco for all it has to offer while knowing you'd have a comfortable place to stay with us is super gratifying. Anytime you're traveling back to the Bay Area, I hope we'll be... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the orchard garden 5/3-5/4 ev r u thing was great!! The staff was super helpful and Phil the guy at the front door was the most helpful and nicest person we met in SF. Rooms are very clean and very comfortable. The only thing that we didn't like was that the hotel doesn't have parking, they do... More 

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Collins C, Manager at Orchard Garden Hotel, responded to this review

I'm so happy to hear you had such a pleasant stay with us and visit in San Francisco! There's nothing better than knowing you felt comfortable and welcome with us, and I'll be sure to pass your compliments along to Phil, as well! He is one of our BEST employees and we hear about him often from guests like yourself.... More 

north of the 49th
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second visit to SF, but first time stay at this hotel. Great location, next to Chinatown and close to Union Square. Room was clean and big enough for the two of us. Only on the second floor facing traffic and it wasn't a problem for noise. Would recommend visiting the rooftop garden as there was nice views. Regret only going... More 

Was this review helpful? Yes
Collins C, Manager at Orchard Garden Hotel, responded to this review

It's definitely awesome to have earned your recommendation, and I'm so glad to know you enjoyed your stay with us! The rooftop garden is one of my favorite spots, so I'm happy to hear you enjoyed it, as well. Whenever you're traveling back to San Francisco, you know we'd always love to host you again! Safe travels, Collins C., Front... More 

Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have to say I was little disappointed by this hotel, it reminded me of a travel inn - nothing wrong with that but when you're paying a premium I expect better. The rooms were clean & comfortable but very basic, the view was non existent & there was a lot of noise from some sort of ventilation system outside.... More 

Was this review helpful? Yes 1
Collins C, Manager at Orchard Garden Hotel, responded to this review

Thank you for your review. While I wish you would have liked our hotel more, I certainly will share your comments with the team to see how we can improve. Best, Collins C., Front Office Manager More 

Saint-Bruno-de-Montarville, Quebec, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable beds, nice enough bathroom. Will stay here again next time. Good restaurants nearby. A bar accross the street. Chipottle one block away. E&O restaurant two blocks away. Chinatown around the corner. 2 Starbucks one block away. Rent-a-car 7 blocks away. Walking distance to cool places like the Apple store, Market street, etc. This was my first time in... More 

Was this review helpful? Yes 1
Collins C, Manager at Orchard Garden Hotel, responded to this review

I'm thrilled to know you had such a great time during your first visit to San Francisco, Odi! I'm honored to know we were your hotel of choice, and I'd love nothing more than the chance to host you again. Here's hoping we'll be seeing you back again sooner than later! Safe travels, Collins C., Front Office Manager More 

Longueuil, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First trip in San Francisco and I got the chance to stay at the Orchard Garden Hotel, loved it. Hotel is very clean and staff incredibly helpful. Received great suggestions from the front desk to make my trip more enjoyable. The rooms are small however but mattresses were very comfortable. Couldn't ask for better !

Was this review helpful? Yes 1
Collins C, Owner at Orchard Garden Hotel, responded to this review

It's such an honor to know we were able to host you for your first visit to San Francisco, Matt! It's even better to know you felt very comfortable and right at home with us. I certainly hope that whenever you're traveling back to our neck of the woods, we'll be lucky enough to host you for another stay! Safe... More 

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As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
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