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The Gaylord

620 Jones Street, San Francisco, CA 94102
Hotel amenities
The Gaylord
Ranked #165 of 235 hotels in San Francisco
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83 reviews from our community

    Trip type
Traveler rating
    16
    33
    18
    4
    12
Date Rating
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 17, 2009

The Gaylord is where the cast of South Pacific on tour stayed, we lived there for a month. It may look cute, but the staff makes it a terrible place to stay. Not only are they completely inept at handling simple tasks like billing correctly, they are completely rude or just simply clueless when you try to discuss any discrepancies... More

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Brisbane
1 review
3 of 5 stars Reviewed November 15, 2009

We arrived prior to book in time and were immediately given access to our room which was great after a long flight from Brisbane, Australia and given it was a warm day and we were desperate for a change of clothes! Our room was exactly like the one on the website and despite what other reviewers said our room was... More

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London
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 10, 2009

This was a lucky find when I had to make a late booking for a conference which normally wipes out all the sensibly priced rooms that are walkable to Moscone. Suite-style room, recently refurbished and well equipped, but corners cut during refurbishment (cheap and sloppy painting). Old fashioned single glazed windows and wooden venetian blinds made the room noisy. And... More

Was this review helpful? Yes 1
charleston, sc
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 6, 2009

if you want a really nice room with a super comfy bed, microwave, fridge, toaster, iron, plates, glasses, etc... it's a GREAT VALUE...But...i f you want to have to ask for your own towels, toliet paper, and don't mind an absence of front desk help ----this is your place! the area is a few blocks from Union Square, but actually,... More

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See 2 more reviews by Bugg60 for San Francisco
Melbourne
1 review
3 of 5 stars Reviewed October 13, 2009

bad at Gaylord suites: Jones St scuff marked wall as soon as you open door give a poor impression of the room torn lampshades x 2 TV interference ( a lot ) noisy street noise malfunctioning lift opening and closing for 3 days other lift broken at one stage all 3 lifts not working no one answering desk , “voice... More

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Kent
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2009

This hotel is a little gem, the hotel lobby is impressive, in a sort of gaudi style - the staff couldn't be more helpful and friendly. As you travel through the hotel to your room you feel as though you are going to be disappointed as the corridors are narrow and the bedroom doors could do with a little TLC.... More

Was this review helpful? Yes 1
See 2 more reviews by Julieanneinkent for San Francisco
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2009

Recently spent a few nights at this hotel. Located walking distance to Union Square. The "Gaylord Suites" rooms have all recently been renovated (there appeared to only be 3 floors of the hotel renovated and the other rooms were in original condition). The renovated rooms were large and clean, and very nicely laid out. The beds were fabulously comfortable. We... More

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Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2009

After reading previous reviews I was a bit concerned of the location of this place. Firstly the room and the building were faultless. Staff on desk at all times were very helpful and welcoming. There is free wi-fi in whole hotel and there is also free coffee available as u walk in. Room was very clean and very modern and... More

Was this review helpful? Yes 1
Rome, Italy
1 review
4 of 5 stars Reviewed April 24, 2009

Clen and quiet hotel, in the middle of everithing. Big room with a useful mini kitchen, WIFI in the room a telephone with free local calls.

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Toronto, Canada
Top Contributor
99 reviews 99 reviews
44 hotel reviews
Reviews in 56 cities Reviews in 56 cities
342 helpful votes 342 helpful votes
5 of 5 stars Reviewed March 29, 2009

As per usual, I consulted this site when deciding on this hotel. It even exceeded my expectations after reading these reviews. Andre, who was working the front desk when we checked in and out, was amazing. Thank you so much for such great service, and for being so accommodating! You are a big part of our positive experience with the... More

Was this review helpful? Yes 1
Suites at Fisherman's Wharf
Great value on a similar hotel
San Francisco, CA
4.5 of 5 stars 371 Reviews
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Additional Information about The Gaylord

Also Known As:
The Gaylord Hotel San Francisco
The Gaylord Hotel
Gaylord San Francisco
Gaylord Hotel San Francisco
Address: 620 Jones Street, San Francisco, CA 94102
Region: United States > California > San Francisco
Amenities:
Kitchenette
Hotel Style:
Ranked #165 of 235 hotels in San Francisco
Price Range: $

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