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All 236 San Francisco hotels

The Gaylord

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620 Jones Street, San Francisco, CA 94102
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The Gaylord
Ranked #174 of 236 hotels in San Francisco
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61 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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There are newer reviews for The Gaylord
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South Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 2, 2010

this is the worst hotel and let me tell you I have travel a lot, when we got to the hotel at 4:00am the guy at the front desk tells me that there is not reservation and that they also don't have room available, we were not the only ones there was also a lady from Spain also with the... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 20, 2010

What I look for in hotels is location and price. The Gaylord was fairly inexpensive and seemed to be in a good location, which is why we chose it. The location was actually pretty good, within walking distance to the center of SF and to some attractions (eg. Crookedest Street). One slight issue with it is the close proximity of... More

Was this review helpful? Yes 1
New York City, New York
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed November 17, 2009

The Gaylord is where the cast of South Pacific on tour stayed, we lived there for a month. It may look cute, but the staff makes it a terrible place to stay. Not only are they completely inept at handling simple tasks like billing correctly, they are completely rude or just simply clueless when you try to discuss any discrepancies... More

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1 review
3 of 5 stars Reviewed November 15, 2009

We arrived prior to book in time and were immediately given access to our room which was great after a long flight from Brisbane, Australia and given it was a warm day and we were desperate for a change of clothes! Our room was exactly like the one on the website and despite what other reviewers said our room was... More

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Top Contributor
54 reviews 54 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 10, 2009

This was a lucky find when I had to make a late booking for a conference which normally wipes out all the sensibly priced rooms that are walkable to Moscone. Suite-style room, recently refurbished and well equipped, but corners cut during refurbishment (cheap and sloppy painting). Old fashioned single glazed windows and wooden venetian blinds made the room noisy. And... More

Was this review helpful? Yes 1
charleston, sc
3 reviews 3 reviews
4 of 5 stars Reviewed November 6, 2009

if you want a really nice room with a super comfy bed, microwave, fridge, toaster, iron, plates, glasses, etc... it's a GREAT VALUE...But...i f you want to have to ask for your own towels, toliet paper, and don't mind an absence of front desk help ----this is your place! the area is a few blocks from Union Square, but actually,... More

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1 review
3 of 5 stars Reviewed October 13, 2009

bad at Gaylord suites: Jones St scuff marked wall as soon as you open door give a poor impression of the room torn lampshades x 2 TV interference ( a lot ) noisy street noise malfunctioning lift opening and closing for 3 days other lift broken at one stage all 3 lifts not working no one answering desk , “voice... More

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5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2009

This hotel is a little gem, the hotel lobby is impressive, in a sort of gaudi style - the staff couldn't be more helpful and friendly. As you travel through the hotel to your room you feel as though you are going to be disappointed as the corridors are narrow and the bedroom doors could do with a little TLC.... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2009

Recently spent a few nights at this hotel. Located walking distance to Union Square. The "Gaylord Suites" rooms have all recently been renovated (there appeared to only be 3 floors of the hotel renovated and the other rooms were in original condition). The renovated rooms were large and clean, and very nicely laid out. The beds were fabulously comfortable. We... More

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Bath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2009

After reading previous reviews I was a bit concerned of the location of this place. Firstly the room and the building were faultless. Staff on desk at all times were very helpful and welcoming. There is free wi-fi in whole hotel and there is also free coffee available as u walk in. Room was very clean and very modern and... More

Was this review helpful? Yes 1
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Additional Information about The Gaylord

Address: 620 Jones Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $
Also Known As:
The Gaylord Hotel San Francisco
Gaylord San Francisco
Gaylord Hotel San Francisco

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  • At what time does the pool open each day?

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