We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 235 San Francisco hotels

The Gaylord

620 Jones Street, San Francisco, CA 94102
Hotel amenities
The Gaylord
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added The Gaylord to your Saves list
Ranked #173 of 235 Hotels in San Francisco
A recent review
4 of 5 stars Reviewed August 20, 2013
CarolYokomizo Sao Paulo, SP
Write a Review

61 reviews from our community

Traveler rating
    10
    23
    14
    4
    10
See reviews for
2
21
11
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (10)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (8)
All months
Sao Paulo, SP
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 20, 2013

Great option for extended stay at Union Square area. I spent almost three months there and was very happy for choosing Gaylord. Special thanks to Andrew, Tracy and the other girls from the front desk.

Was this review helpful? Yes 3
Tim289
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 1, 2013

Booked a room for three people believing that we would get two beds. Well, we got one + couch (without blanket and sheets). Staff couldn't really help after having to wait for 15 minutes for someone to finally show up. Somehow they found a spare blanket though. Wifi is only free in the lobby and for pay in the rooms.... More 

Was this review helpful? Yes 2
Wilmington, Delaware
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2012

The Hotel and Staff was excellent. Was very hesitent at first at staying at the hotel because the location was away from where i actually needed to be, However, Im so greatful that I stayed. The relaxing feel of the hotel makes you feel like you never want to leave.

Was this review helpful? Yes 2
St Heliers;Auckland
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 16, 2012

We wanted a great location and place to rest pur heads at night. We booked through airbnb and got a great rate. Our room was on the 11th floor and was clean, tidy and basic. A bed, kitchenette, iron, hairdryer, 1 seat couch and chair, plus TV. Everything we needed essentially with free wifi in lobby. Perfect as we were... More 

Was this review helpful? Yes 1
Rotterdam, Zuid-Holland, Netherlands
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 27, 2011

I had stayed at the Gaylord back in 2006 when it had just been renovated, and found it to be a perfect solution for short term accommodation. From that experience, I confidently booked a room for week in November 2011, thinking that it would be the same. Big mistake! Given all that has happened since 2006 it should have been... More 

Was this review helpful? Yes 6
Guayaquil, Ecuador
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 14, 2011

I traveled on september 2009 with my girlfriend. Since it was our first time in San Francisco, we wanted a central hotel near Union Square which wasn't very expensive. We found this hotel and started reading all the reviews in Tripadvisor and saw they were very good. We also contacted the hotel and asked them to send them more pictures,... More 

Was this review helpful? Yes 2
Weymouth, United Kingdom
2 reviews
3 of 5 stars Reviewed November 24, 2010

I stayed here in half term holiday period with 5 girlfriends. The hotel is in a great location, only a few blocks from Union Square reached within 5 minutes walk. We were all put on the 12th floor (this is the highest floor). Rooms had all been decorated recently. (worth noting that hairdryers are now supplied as this is now... More 

Was this review helpful? Yes
New Orleans, Louisiana
Top Contributor
60 reviews 60 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed November 13, 2010

I have lived at the Gaylord for almost 9 yrs. and I have seen this beautiful building decline. In 2002, it was still a S.F. gem with the friendly vibe that you now must travel to Portland to find. It was an apartment building/community of friendly neighbors, Tuesday pasta nights, Friday happy hours, and Sunday brunches enjoyed by residents from... More 

Was this review helpful? Yes 10
melbourne
Contributor
18 reviews 18 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 8, 2010

Having read the very mixed revews of this place, we arrived with some trepidation. First they tried to give us a room that was midway through renovation and seemed surprised when we refused it. We were then moved to a much nicer room on the 11th floor. The room is sparsely, but adequately furnished. We were there during a heatwave,... More 

Was this review helpful? Yes
Perth, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 19, 2010

A very convenient location, but be careful where you walk. The staff was very unhelpful and not very friendly, except for the guy who manned the front desk at night. I would check to see if you can get a better or same deal elsewhere.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Gaylord? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Gaylord

Address: 620 Jones Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your The Gaylord reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Gaylord Hotel San Francisco
Gaylord San Francisco
Gaylord Hotel San Francisco

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (8)
Viewed
View from room (2)
Viewed
Bathroom (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay