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Surf Motel

2265 Lombard St., San Francisco, CA 94123
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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marlborough
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

This place needs to be closed down, we checked in and then had to leave within an hour as the Smell alone made us feel sick. We walked in to the room to find marks on the bedding, hairs and dirt everywhere, Never experienced anything like it before, you would come out of the shower dirtier than you went in.... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 29, 2015

I don't mind staying in cheap motels - If I'm paying next to nothing. This was the worst motel for the price I have EVER stayed in. Read all the reviews and you will see why. YOU CAN FIND A BETTER DEAL. There was black mold and strands of hair strewn all about the bathtub/shower. The bathroom looked like it... More 

Was this review helpful? Yes 1
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of the Surf motel. Please accept our sincere apologies for problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have any issues during your stay with us is unacceptable. In you comment that the bed covering... More 

Travelers are raving about these San Francisco hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015

Clean but dated rooms. On site parking. I paid $149 for 2 twins Saturday night and $99 Sunday night. If you plan on nitpicking and comparing to a $200 a night room or lounging around in the room this is not the place for you. If you plan on parking and seeing the site on a budget this is a... More 

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for reviewing your stay with us at Surf motel. We agree with you on our fabulous location as we are within walking distance of several venues. We pride ourselves on offering complimentary parking for our guests and look forward to serving you again the next time you are in our area! More 

stockholm
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 8, 2015

hi! i stayed at the surf motel forr 5 nights and it was a wonderful hotel great location near Everything in the marina district near chestnut street and cow hollow. near to Everything you want in san Fransisco. nice peoplee in the front desk and concierge. not so fancy no frills just a plain but great value for Money. would... More 

Was this review helpful? Yes 2
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your glowing review of your stay with us at Surf motel. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location as we are within walking distance of several of the great venues close to us that our guests can... More 

Corvallis, Oregon
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 22, 2015

Was a bit leary of this place after reading some of the frightening reviews. But went ahead and booked a room anyway and was pleasantly surprised. Sure, it's not The Ritz, but it exceeded my expectations for a number of reasons. First off, YOU CAN'T BEAT THIS NEIGHBORHOOD! It's a 2 minute walk to uber trendy Chestnut Street and a... More 

Was this review helpful? Yes 6
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. It is a privilege to be able to serve guests such as yourself! We pride ourselves on clean and comfortable rooms at a reasonable rate Location is absolutely one of our biggest draw as we have the best around! Please stay with us again the next time... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 20, 2015

A double size bed so worn out that I could actually feel the springs poking me. There was mold in the bathroom sink, counter and shower.The room smelled of smoke. Extremely small thin towels. The maid came at 8:12 in the morning. I don't appreciate that while on vacation. I asked to change rooms but was refused. When I complained... More 

Was this review helpful? Yes 1
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of the Surf motel. Please accept our sincere apologies for problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have any issues during your stay with us is unacceptable. In you comment that the bed springs... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 18, 2015

Paper thin walls. Can here everything going on outside. A/C in rooms alternates between cold and hot. MOLD growing in bathroom! Hard mattresses and floppy pillows. Only thing I couldnt complain about was the TV had a thousand channels. Doors to room need weatherproofing. Rooms generally look old and musty. Burn stains on furniture from tweakers. Definately not coming back... More 

Was this review helpful? Yes 1
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for telling us about your stay with us at Surf motel. We sincerely apologize for the rude guests outside your door. The bathroom having mold will not be tolerated. It is our policy to protect and provide great customer service for our guests and for you to have dealt with these issues are unacceptable. Please know your comments... More 

Modesto, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 22, 2014

My wife and I checked in on Friday, Dec. 19th, 2014 and planned to stay until Monday, Dec. 22nd, but this was such a miserable experience, we checked out a day early, even though we could not get a refund for the one day we didn't stay. The first room we were given was very small, stuffy, dirty and moldy.... More 

Was this review helpful? Yes 3
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for telling us about your stay with us at Surf motel. We sincerely apologize for not only the rude guests outside your door and in our parking area but also our front desk agent. It is our policy to protect and provide great customer service for our guests and for you to have dealt with these issues are... More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 18, 2014

I would NOT advise anyone to stay at this motel. Apparently Priceline does not check out the motels they recommend. I booked a room with 2 Queen size beds for 2 adults. We checked in Monday Dec 15, 2014 - checking out Wednesday Dec 17, 2014, approximately 3:30 pm. When we checked in the clerk did not ask us for... More 

Was this review helpful? Yes 2
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of Surf motel. Please accept our sincere apologies for problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have these issues during your stay with us is unacceptable. In you comment that the bathroom was not... More 

Kingston
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 26, 2014

Pros: Free parking (not common in SF), location, cleanliness of room, free wifi, affordable price So-so: Typical American continental breakfast. Cons: Parking is tight, on first come first serve basis. Make sure you check in earlier to get a parking spot. Then leave car and use public transport. Breakfast room with limited seating. Staff were very friendly and helpful. On... More 

Was this review helpful? Yes 3
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your nice review of your stay with us at Surf motel. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location as we are within walking distance of several of the great venues close to us that our guests can... More 

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