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Surf Motel

2.0 of 5 2265 Lombard St., San Francisco, CA 94123
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122 reviews from our community

Traveler rating
    2
    22
    33
    27
    38
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30
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (122)
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    (27)
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California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

I would NOT advise anyone to stay at this motel. Apparently Priceline does not check out the motels they recommend. I booked a room with 2 Queen size beds for 2 adults. We checked in Monday Dec 15, 2014 - checking out Wednesday Dec 17, 2014, approximately 3:30 pm. When we checked in the clerk did not ask us for... More 

Was this review helpful? Yes
Kingston
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 26, 2014

Pros: Free parking (not common in SF), location, cleanliness of room, free wifi, affordable price So-so: Typical American continental breakfast. Cons: Parking is tight, on first come first serve basis. Make sure you check in earlier to get a parking spot. Then leave car and use public transport. Breakfast room with limited seating. Staff were very friendly and helpful. On... More 

Was this review helpful? Yes 3
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your nice review of your stay with us at Surf motel. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location as we are within walking distance of several of the great venues close to us that our guests can... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2014

Great location on Lombard St not quite in the busy tourist area, so not as busy/noisy as up Lombard St a little further. Free parking, but smaller, tight parking lot that fills up by nightfall, so park and leave car and walk. Large bathroom, older towels seemed a little worn. Found a long dark hair on tile floor in bathroom.... More 

Was this review helpful? Yes 2
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel.. We pride ourselves on clean and comfortable rooms, so for you to have had the issues you had are not acceptable.Your comments will be sent to our owner and general manager to be addressed right away. You are so right about having a perfect location as we... More 

San Diego, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 18, 2014

It's unfortunate, but this old-school motor-hotel could be very charming with a little more effort. The bathroom has a newer sink and toilet, and the porcelain tile on the walls is very nice. The porcelain tub is a plus, but it was dirty and the mildewed faux marble surround needs to be replaced. There is no décor in the bathroom.... More 

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. We appreciate the comments you are making both good and helpful suggestions. Please accept our most sincere apology for the mold found in the bathroom which should never have been there in the first place. Your comments are extremely important to us and are being passed on... More 

Bolingbrook, Illinois, United States
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 18, 2014

I'll start with the pros. Good location. Decent wifi.The continental breakfast is ok, cereal, oatmeal, milk, juice, coffee, toast, bagels ect. The room was clean and the bathroom is big. Now the cons. The room desperately need updating. Bedding is bad. The towels were old and frayed. The tub had mold in the caulking. Carpet had seen better days. Air... More 

Was this review helpful? Yes 1
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of Surf motel. It is our policy to provide great customer service for our guests and for you to have dealt with mold in the bathroom and an air conditioner not being able to be adjusted, are unacceptable. Please know your comments are extremely important to us and are being passed on to our owner... More 

Top Contributor
59 reviews 59 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 14, 2014

I stayed at surf motel during my holyday in san francisco. The room was small and a bit claustrophobic if I might add. The shower was not in the best condition but it worked. The included breakfast is limited and really basic. I wasn't goodly impressed. For the price we paid I expected something more

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. We certainly understand your concern on cost of rooms in SF..Please know that we pride ourselves on clean and comfortable rooms at a reasonable rate. Your comments are very important to us and we do appreciate that you took your time to let us know how we... More 

Encinitas, California
Top Contributor
80 reviews 80 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 13, 2014

It isn't easy to find an affordable hotel with parking in SF, but Surf motel is centrally located in Cow Hollow on Lombard street is affordable by SF standards and offers free parking. I would suggest getting a room as far away from the street as possible as it is heavily trafficked all day and ALL night. Our bathroom door... More 

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of Surf motel.  Please accept our sincere apologies for problems encountered during your stay.  I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have a door that doesn't shut properly and issue with the toilet flushing during your stay with us... More 

Stockton, California, United States
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

It was hard to find a place that would accommodate 5 adults in one room but this place has large family suites. It's not a fancy place but it does have comfortable accommodations. Free wifi free parking. Plenty of blankets and pillows large bathroom. It was great for the price.

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel It is a privilege to be able to serve guests such as yourself! We pride ourselves on clean and comfortable rooms at a reasonable rate Location is absolutely one of our biggest draw as we have the best around! Please stay with us again the next time... More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 19, 2014 via mobile

The internet did not work the whole time and there was a moldy smell to the motel. It looks and feels old. I tried to use the hair dryer and after a couple of minutes it started to smell like smoke and blew out. The towels were super scratchy. The worse moment came when after many nights of waking up... More 

Was this review helpful? Yes 5
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for telling us about your stay with us at Surf motel. We sincerely apologize for not only the problem with your bedding but also our front desk agent. It is our policy to protect and provide great customer service for our guests and for you to have dealt with these issues are completely unacceptable. Please know your comments... More 

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

I really could enjoy the free parking, as I went from there to just about anywhere on foot. This is a budget motel, and you get what you pay for,, but the place is comfortable enough and quite quiet, despite the location. The quality of a place is also how welcome you feel and I really enjoyed the team's friendliness... More 

Was this review helpful? Yes 2
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your glowing review of your stay with us at Surf motel. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location as we are within walking distance of several of the great venues close to us that our guests can... More 

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Additional Information about Surf Motel

Address: 2265 Lombard St., San Francisco, CA 94123
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Surf Motel 2*
Number of rooms: 36
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Also Known As:
Surf Hotel San Francisco

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Beautiful homes, beautiful people, and a beautiful backdrop of the Golden Gate Bridge welcome visitors to the Marina. Originally the location for the Panama-Pacific International Exposition in 1915 (whose remnants can be seen at the Palace of Fine Arts), much of the land was filled and flattened to accommodate a world’s fair. That ample space has given way to a jogger’s paradise at the northern edge of the city. With the picturesque bay setting as its backdrop, it’s no surprise that the area has hosted numerous movie productions. Daytime activities focus on café culture and boutique shopping, while the evenings turn this neighborhood into a party-going hotspot.