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2.0 of 5 Motel   |   2265 Lombard St., San Francisco, CA 94123
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Surf Motel
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Ranked #213 of 236 hotels in San Francisco
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100 people have reviewed this hotel

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    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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English first
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Pleasantly surprised by the surf motel - the reviews make it sound like a dump but it's really quite comfortable and the parking and breakfast are a real bonus. Wifi was quite slow but wasn't a massive problem for us. We had a double room which was a comfortable size and the others we were visiting with got one of... More

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Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. We love hearing glowing reports of how our property looks to our guests and we appreciate the fact you also included your opinion of what other guests had wrote about their stay!! We do always want to provide a clean and comfortable room for our guests and... More

Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Doing a 10 day road trip through California. Stayed here day 5, was the worst place we ever stayed throughout the whole trip. No TV remote, but staff brought a spare to the room, toilet is extremely loud flushing, shower is nice, location is okay, exterior of building very aged, no fridge or any kitchen accessories anywhere in the room,... More

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Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for reviewing your stay with us at Surf motel. Our location is amazing as we have lots of different venues within walking distance for our guests. Also we offer clean and comfortable rooms for a reasonable rate and have the beach very close so our guests don't have to drive and look for a parking spot. We look... More

Travelers are raving about these San Francisco hotels

Eastvale, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 15, 2014

unless you like screaming homeless crazy people outside your motel. the mattress felt like a boxspring , sex stained blankets,spent over 85 bucks for a sleepless nigh.breakfast was good , white guy at desk was very nice and helpful,asian guy was an idiot. Please hire better maids ,they must be blind.they need to update the beds ASAP

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you taking the time to review your stay with us at Surf motel. Your comments are taken seriously and will be forwarded to our General Manager and Owner. Please accept our apology for your many issues you dealt with while staying with us. It is our goal to provide clean and comfortable rooms for a reasonable rate for our... More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 of 5 stars Reviewed March 9, 2014

I rated this hotel a 1 because -10 wasn't an option. We chose this motel as a last resort late at night when every other place we went to was full. Upon entering the room we were greeted with the smell of an old, mildewy basement. The room felt moist and cold. When we closed the door I noticed that... More

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. It is a priority for us, as I have stated before, to offer clean and comfortable rooms for our guests and to hear of your recounting of the many issues you found in your room will not be taken lightly I can assure you. I will be... More

Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2014

stayed here for 2 nights. hotel room was worn out. front door looked liked it had been kicked. bathroom wasnt great and bed was average, its ok for the price and would do if stuck for one night. its location was handy and guy at front desk was very helpful. decent breakfast for free. overall it was safe and quiet... More

Was this review helpful? Yes 1
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. We appreciate our guests comments especially if there are needs or issues to deal with as you are so important to us! Our priority is providing clean and comfortable rooms for our guests. Our location is amazing offering so many venues for our guests enjoyment as well.... More

Shirley, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 20, 2014

we just needed a motel for 2 days so we picked this one.the bed is like sleeping on springs and they give you one flat pillow. there is mold in the shower ..I couldn't even force myself to take a shower there. there is no refrigerator or coffee maker. at least there was an alarm clock.. I guess so they... More

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of Surf motel. Please accept our sincere apologies for the problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have mold in the shower, missing a coffee maker and fridge during your stay with us is... More

San Francisco, California
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed January 14, 2014

Filthy room, broken lock, crappy bed, shoddy bathroom with poor lighting. Sadly, it's the typical low-rent San Francisco dive that people aren't aware of until they visit this city, looking for affordable lodging. There are few alternatives in the whole city if you don't have $300 plus per night to spend. But one alternative is La Luna Inn, down the... More

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of the Surf Motel. Please accept our sincere apologies for any problems encountered during your stay. I have forwarded your comments to the GM and owner for immediate corrective action. Clean and comfortable rooms are a priority for us, so for you to have any issues during your stay with us is unacceptable. We greatly... More

Portland, Oregon
1 review
1 of 5 stars Reviewed December 13, 2013

I'm here right now and I'm pretty sure there are prostitutes having a coke party next door. That's something management should be looking out for if they'd like to continue having patrons. It's cute from the outside but the rooms are dirty and there's lots of mildew and mold in the bathroom and around the baseboards. Parking is tight but... More

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay at Surf motel. We sincerely apologize for the inconvenience the guests next door created for you. It is always our intention that our guests receive clean and comfortable rooms. Your comments on cleanliness will be forwarded to our GM and owner for immediate corrective action. Again, thank you for letting us know... More

Senior Contributor
41 reviews 41 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 16, 2013

This place was pretty cheap when I stayed here. It's not a bad place if you won't be in the room much. Its in the Marina area and there are a lot of bars and restaurants around. The room was a borderline subpar in terms of cleanliness and general quality. I have seen it at higher prices and wouldn't of... More

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for reviewing your stay with us at Surf motel. We offer a good rate for our location as we are very close to venues and the ocean. Always including in the room rate is free parking which makes a difference when you are looking for a parking spot and cant find one or have to pay for one.... More

Minnesota
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 10, 2013

The motel does have a good location but it is on a noisy, busy, 6 lane street. And it is cheap by SF standards. The kindest word to describe it would be Spartan and it does have parking. For a quick overnight, it might work for you but a longer stay is probably not a good idea. My room had... More

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your recent review of your stay with us at Surf motel. We pride ourselves on offering clean and comfortable rooms for a reasonable rate. With our free parking it really is a bonus not having to look for parking when wanting to go see the ocean. Our location is one of the best so that it is... More

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Additional Information about Surf Motel

Also Known As:
Surf Hotel
Surf Hotel San Francisco
Address: 2265 Lombard St., San Francisco, CA 94123
Location: United States > California > San Francisco
Amenities:
Free Breakfast Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #213 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Surf Motel 2*
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