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2.0 of 5 Motel   |   2265 Lombard St., San Francisco, CA 94123
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Surf Motel
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23%
Ranked #203 of 237 Hotels in San Francisco
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117 reviews from our community

Traveler rating
    2
    21
    32
    25
    37
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31
30
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Great location on Lombard St not quite in the busy tourist area, so not as busy/noisy as up Lombard St a little further. Free parking, but smaller, tight parking lot that fills up by nightfall, so park and leave car and walk. Large bathroom, older towels seemed a little worn. Found a long dark hair on tile floor in bathroom.... More

Was this review helpful? Yes
San Diego, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

It's unfortunate, but this old-school motor-hotel could be very charming with a little more effort. The bathroom has a newer sink and toilet, and the porcelain tile on the walls is very nice. The porcelain tub is a plus, but it was dirty and the mildewed faux marble surround needs to be replaced. There is no décor in the bathroom.... More

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Bolingbrook, Illinois, United States
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I'll start with the pros. Good location. Decent wifi.The continental breakfast is ok, cereal, oatmeal, milk, juice, coffee, toast, bagels ect. The room was clean and the bathroom is big. Now the cons. The room desperately need updating. Bedding is bad. The towels were old and frayed. The tub had mold in the caulking. Carpet had seen better days. Air... More

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Senior Contributor
43 reviews 43 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at surf motel during my holyday in san francisco. The room was small and a bit claustrophobic if I might add. The shower was not in the best condition but it worked. The included breakfast is limited and really basic. I wasn't goodly impressed. For the price we paid I expected something more

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Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel. We certainly understand your concern on cost of rooms in SF..Please know that we pride ourselves on clean and comfortable rooms at a reasonable rate. Your comments are very important to us and we do appreciate that you took your time to let us know how we... More

Encinitas, California
Top Contributor
80 reviews 80 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

It isn't easy to find an affordable hotel with parking in SF, but Surf motel is centrally located in Cow Hollow on Lombard street is affordable by SF standards and offers free parking. I would suggest getting a room as far away from the street as possible as it is heavily trafficked all day and ALL night. Our bathroom door... More

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Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of Surf motel.  Please accept our sincere apologies for problems encountered during your stay.  I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so for you to have a door that doesn't shut properly and issue with the toilet flushing during your stay with us... More

Stockton, California, United States
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

It was hard to find a place that would accommodate 5 adults in one room but this place has large family suites. It's not a fancy place but it does have comfortable accommodations. Free wifi free parking. Plenty of blankets and pillows large bathroom. It was great for the price.

Was this review helpful? Yes
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your review of your stay with us at Surf motel It is a privilege to be able to serve guests such as yourself! We pride ourselves on clean and comfortable rooms at a reasonable rate Location is absolutely one of our biggest draw as we have the best around! Please stay with us again the next time... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 19, 2014 via mobile

The internet did not work the whole time and there was a moldy smell to the motel. It looks and feels old. I tried to use the hair dryer and after a couple of minutes it started to smell like smoke and blew out. The towels were super scratchy. The worse moment came when after many nights of waking up... More

Was this review helpful? Yes 4
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for telling us about your stay with us at Surf motel. We sincerely apologize for not only the problem with your bedding but also our front desk agent. It is our policy to protect and provide great customer service for our guests and for you to have dealt with these issues are completely unacceptable. Please know your comments... More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

I really could enjoy the free parking, as I went from there to just about anywhere on foot. This is a budget motel, and you get what you pay for,, but the place is comfortable enough and quite quiet, despite the location. The quality of a place is also how welcome you feel and I really enjoyed the team's friendliness... More

Was this review helpful? Yes 2
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your glowing review of your stay with us at Surf motel. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location as we are within walking distance of several of the great venues close to us that our guests can... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 7, 2014

Very close to everything, no more than 35 minutes walking to the pier, Alcatraz or union square, really cool area, the street parallel to that one is full of restaurants and places for a drink or a coffee, quiet and clean, free parking, is not posh, but is good value for what you pay, in the same street, if you... More

Was this review helpful? Yes 3
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for your glowing review of your stay with us at Surf motel. We pride ourselves on clean and comfortable rooms, so we are happy you enjoyed your stay with us. You are so right about having a perfect location as we are within walking distance of several of the great venues. You have outlined several that are close... More

Katy,TX
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 1, 2014

Stayed here because the Capri was booked up. I just wanted a room to shower and sleep in the night before my flight home and the Surf gave me that. the two employees I dealt with, Joe and Suny, were excellent. Had trouble opening the door and getting the TV on but Suny came up quickly and got things straightened... More

Was this review helpful? Yes 4
Rocky P, Guest Relations Manager at Surf Motel, responded to this review

Thank you for reviewing your stay with us at Surf motel. We have an awesome location and we have a high priority of providing a clean and comfortable room for our guests. We are so glad you enjoyed your short stay with us and we invite you to come back and stay with us the next time you are in... More

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Additional Information about Surf Motel

Address: 2265 Lombard St., San Francisco, CA 94123
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Surf Motel 2*
Number of rooms: 36
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Also Known As:
Surf Hotel San Francisco

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