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Hotel Adagio, Autograph Collection

4.0 of 5 550 Geary Street, San Francisco, CA 94102
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Hotel Adagio, Autograph Collection
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Hotel Adagio, Autograph Collection
Hotel Adagio, Autograph Collection
Hotel Adagio, Autograph Collection
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555 reviews from our community

Traveler rating
    205
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    74
    19
    8
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101
185
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131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Adagio, Autograph Collection
See the most recent reviews
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Hotel Adagio during a quick stop in San Francisco. Beds are very comfortable and provide good rest for quick travels. Bathrooms were clean. Had to have my water heater fixed, but the hospitality of the staff made up for it. No lotion or body wash in the bathrooms... Overall a great stay and really appreciated the kind and... More 

Was this review helpful? Yes
David M, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

Alexa S - Thank you for taking the time to write your review and we truly enjoyed having you stay with us. I am so delighted that our staff was able to assist with your challenges. We greatly appreciate your business and the time it took to share your experiences. More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Only spent 2 days here prior to Thanksgiving Week. Hotel is decorated nicely and staff were quick with any of our requests. My only issues were that the internet fee in the business center was advertised as $5.99 for 15 minutes. They charged us $20 and have yet to refund our money. They were in the process of painting the... More 

Was this review helpful? Yes 1
Charlottesville, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent business hotel with real personality and superb service. Big rooms and well appointed for business travel. Would stay there for pleasure too but the location is not excellent - yet fairly short walk to nice areas of downtown.

Was this review helpful? Yes
David M, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

Michael K - Thank you so much for your review. We are so happy to hear that you enjoyed your stay with us. Thank you again for the time it took to share your experiences and we sincerely look forward to your next visit with us (either for business or pleasure). More 

Richmond, VA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is an easy walk to Union Square. The rooms are comfortable, fairly standard hotel rooms. The bathroom was small and the carpet seemed a little old. The staff was friendly and helpful. Breakfast in the hotel restaurant was good but be careful, it's not a very big dining room and gets busy.

Was this review helpful? Yes
David M, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

Everafter - Thank you so much for the review and observations. We sincerely appreciate the time it took to share your experiences and please know that we take your feedback very seriously. I am delighted that our staff was able to assist you and we look forward to having you visit us again on your next San Francisco adventure. More 

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect old style hotel with all modern amenities. Concierge, front desk staff, dining room staff all friendly helpful and attentive. Great location, walk to union square shopping and great neighborhood restaurants. Mom and daughter trip and had a ball!

Was this review helpful? Yes
David M, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

Maureen C - Thank you so much for both the review and recommendation. We really appreciate the time you took to share your experiences. We sincerely hope to see both you and your daughter for your next San Francisco adventure. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Based on my experience I wouldn't not stay at the hotel again and do not recommend to anyone who expects honest and fair service. I traveled with a friend who's visiting from oversea. I used my Marriott point to made the reservation and high expectations on the "boutique hotel". When I check-in with my dog, I'm asked to sign a... More 

Was this review helpful? Yes 1
David M, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

Jessie L - On behalf of the entire Hotel Adagio Team, please let me express how deeply sorry I am for the challenges you faced during your recent visit with us. We do hold ourselves to a very high standard of service and clearly, we have failed both you and ourselves. I will be delighted to look into your concerns... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Hotel Adagio for four nights for Thanksgiving. The hotel was nicely decorated. The front-desk staff, and concierge were friendly. Had a couple beers at the bar "The Mortimer" and the bar staff was friendly. Breakfast was included with my rate. The breakfast staff were incredibly busy and "The Green Room" was a bit small. The food... More 

Was this review helpful? Yes
David M, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

505antz - Thank you so much for taking the time to write this review. While it sounds like the overall service experience was excellent, I am sorry to hear that we did have a few missteps. Please know that your feedback is valuable and will be shared with all appropriate hotel personnel. Again, we sincerely appreciate the time it took... More 

San Diego, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location, enjoyed the ambiance of an older boutique hotel. Thought someone should be able to accommodate a request for beer or wine in the bar before 4 pm, especially on Thanksgiving weekend. Also didn't think it appropriate timing to be doing floor tile repair on Saturday am of that weekend. Should have been schedule prior to the busies weekend... More 

Was this review helpful? Yes
Aimee K, Director of Sales at Hotel Adagio, Autograph Collection, responded to this review

CynthiaM, thank you so much for choosing to stay with us at Hotel Adagio and I hope you had a wonderful Thanksgiving Holiday. I am so sorry that we had to scheduled some tile work the weekend after Thanksgiving. There never seems to be a good time to do work on the hotel and I am so sorry it impacted... More 

Atlanta, GA
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed this hotel very much on a recent business trip to San Francisco. The room was quiet, the bed was comfortable, the bathroom and bedroom were clean. Also, the location was terrific. It was within walking distance to Chinatown, Union Square, whatever was needed. The hotel staff was very friendly and helpful. My stay was perfect. This hotel was... More 

Was this review helpful? Yes
Aimee K, Director of Sales at Hotel Adagio, Autograph Collection, responded to this review

We are so glad you had such a great stay with us Robundle! Thank you for taking the time to let us know what a successful stay you had with us and hope you come back on your next business trip too! Thank you again and Happy Holidays! Aimee More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the superb location and has really good (one of the best I ever tried) breakfast. We were there with the family during Thanksgiving. One issue we had was that our room was not cleaned one day. Apart from this this was very enjoyable stay.

Was this review helpful? Yes
Aimee K, Director of Sales at Hotel Adagio, Autograph Collection, responded to this review

Thank you Smallmouse for your review and for staying with us at Hotel Adagio. I am so sorry that your room was not cleaned on one of the days during your stay and will definitely address it with our Housekeeping team. We clean every room everyday unless a guest requests to be involved in our "green" program. I am so... More 

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Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco
Hotel Style:
#22 Luxury Hotel in San Francisco
#25 Business Hotel in San Francisco
#26 Green Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#65 Family Hotel in San Francisco

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