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Hostelling International- San Francisco/ Downtown

Certificate of Excellence
1.5 of 5
Hotel website
312 Mason Street, San Francisco, CA 94102
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1 room 1 guest
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Hostelling International- San Francisco\/ Downtown
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545 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Algiers, Algeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent location , our room was clean , comfortable , workers are very nice ! And of course a very good price for the services ! Internet , rest room and a theater are available . The breakfast is good !

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my first experience staying in a hostel and it couldn't be better! The room I stayed in was really big, clean and cozy. Sheets and towels were also clean and the bathroom was also really clean everyday. It was a bit noisy at night but it was nothing inconvinient. Breakfast was ok, but it had several options arouns... More 

Was this review helpful? Yes 1
Australia
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I had a private room with bathroom, This is one of the best places we have stayed at, except for the noise. Clean and renovated spacious room, free fast wifi, free continental breakfast (oats, bagels, spreads, oats, filtered coffee, tea, orange juice), theatre room, lift (sometimes slow), cheap laundry, activities at night (not just pub crawls!). Staff... More 

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Gold Coast, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed just 2 nights here but will come back if I'm in the city again for sure. Great location only a block from union square. Friendly helpful staff. Spotlessly clean bathrooms in private rooms and shared bathrooms. Cool and comfy decor, well stocked kitchen (with free bagels, coffee and juice for brekkie) and even an elevator! A god send with... More 

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HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thanks for the feedback! These are both wonderful suggestions. We indeed want all the guests to participate in our staff-run activities. Getting people together and talking so they can have a memorable experience is our whole goal as a hostel. Sometimes we can get so busy with the nuts and bolts, that we forget to tell guests about our awesome... More 

East Coast
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean and safe. Staff was super warm and eager to help. Kitchen has fridges for your leftovers or groceries. Breakfast is great, bagels, coffee, fruits. No air conditioning but we were there in July/Aug and the nights were very cool. The only downer was that you have to keep the windows open to cool down the room but construction started... More 

Was this review helpful? Yes 1
Morecambe, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the hostel to be greeted by friendly, helpful staff. Quick check in and we were up in our room within 10 mins. We were a little dubious about staying in a hostel, particularly a shared dorm, but the room went above and beyond our expectations! Clean and spacious rooms with plenty of luggage space! Shower and toilets... More 

Was this review helpful? Yes 1
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Glad you enjoyed it! Ell is the best! Best, Andy Stevenson Assistant General Manager More 

Scottsdale, AZ
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hard to find a cheap bed in SF the weekend I was there. Have stayed at other HI hostels so I gave this one a try. The location was great. Easy walk to places in any direction but north. (Yikes, that hill was steep.) Great access to public transportation, restaurants and the coolest Walgreen's "restaurant" I've ever seen. The neighborhood... More 

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

the private room that we got placed in stunk so much that we had to go and buy our own air freshener. it smelt like a toilet but we didnt even have our own bathroom. the hotel was very noisy, there was constantly kids running around, we could hear every footstep of everyone walking up and down the stairs. our... More 

Was this review helpful? Yes 1
HISFDowntown, General Manager at Hostelling International- San Francisco/ Downtown, responded to this review

I am very sorry to hear that you had this experience. I want to honestly thank you for the feedback and bringing these items to our attention. We are always looking for ways to improve our facilities and practices to ensure our guests have a comfortable and rewarding stay with us in San Francisco. If something slips through the cracks,... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We found the hostel very welcoming and all was really very fine. Staff members were nice and helpful as well. I would truly recommend the hostel to stay in. I regret only one thing - that we do not have more time to spent in San Francisco in the hostel. At the same time it has a great location. Pueri... More 

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Ottawa, Ontario, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

Came here after two weeks of hiking and the place exceeded all my expectations. The staff was sharp and knew the area very well, the location was good, and the facilities fine. Breakfast is bagels with PB and J and oatmeal.

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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