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Hotel Fusion

140 Ellis Street, San Francisco, CA 94102 (Formerly Gate Hotel San Francisco)
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1 room 1 guest
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956 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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    (956)
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    (208)
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Santa Rosa, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When we arrived the staff we encountered where very friendly. When we checked out the two women at the counter seems a little put out that they had to look away from their computers. Actually one of them never did look up. Had the one that did take care of our check out did even ask how our stay was.... More 

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Anne G, Thank you for taking the time to review our Hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. We would like to sincerely apologize for your disappointing stay with us. We will look into each of the issues you have noted, in an effort to improve. On... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

No this is not a fancy hotel, but I just needed a bed for a couple nights whilst I found what San Fran had to offer, and it did the perfect job! It was a great location, amongst the shops, and I found it really easy to navigate around. It was clean, bed was comfy, I got a good nights... More 

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Naomi B, Sometimes it’s the simple things that make all the difference – a clean room, comfortable bed and a good night’s sleep! We’re happy we were able to provide that for you. We hope you will visit us again on your next visit to SF. Thank you, Hotel Fusion More 

Level Contributor
77 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Driving into the city got the hotel at a good price here on tripadvisor. Great location. Small room but cozy and clean. Nice staff. Right in the heart of downtown. The restaurant here looked very nice. Good menu and has a night club.

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Nathan B, Thank you for staying with us. We’re thrilled you had a positive experience and appreciated our location. We hope you make us your go-to hotel in San Francisco. Please come visit us again and take some time to enjoy our restaurant and night club, you won’t be disappointed! Regards, Hotel Fusion More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel because I wanted somewhere close to the Moscone Convention Center without costing an arm and a leg. The staff were friendly and the hotel, although being old, was in decent shape. The rooms are very small. I need to say that again. The rooms are very small. When we arrived I was worried that we were... More 

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Robert M, We love to hear all of your positive comments - that you found us to be a good value, our location suited you well, our staff was welcoming, and that the traffic noise was not an issue. We would however like to apologize that you were disappointed with the room size and the noise of your neighbors.... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel staff friendly. Rooms clean and tidy. As previously mentioned rooms are not very spacious. Not a problem for us as if you're spending this money on a hotel you are only ever using it as a base. No aircon in our room but it wasn't a problem as the ceiling fan and open window are fine. This was booked... More 

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear James W, Thank you for the 4 star rating! It's great to hear you enjoyed our rooms and our staff. We loved being of service to you and hope to welcome you again soon. Kind Regards, Hotel Fusion More 

Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As far as Union Square locations go, this hotel is ideal, within 5 mins walk of countless restaurants, bars, and shopping options, plus public transport stops/stations. Inside, it's a comfortable hotel worthy of a solid 3 stars: nothing spectacular, but everything worked, everything was clean, the rooms had space to move in, and the staff were helpful when I needed... More 

Was this review helpful? Yes 3
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Djwill83, Thank you for taking the time to review us. We know there are a lot of choices when considering where to stay, so thank you for choosing us. We love to hear you had a pleasant stay and enjoyed our location, rooms, and staff. Please give us another chance on your next visit to San Francisco so we... More 

Northampton, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was exactly what we wanted from 3 nights in San Francisco. We were three friends travelling round the USA and only wanted safety, comfort and great locations from our hotels and we definitely got this here. I had been warned about how aggressive the homeless can be around the hotel so we were wary before our arrival but... More 

Was this review helpful? Yes 3
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear G K, We are glad you chose to stay with us on your visit to San Francisco. Thank you for letting us be your home away from home. We apologize if you were inconvenienced during breakfast. Thank you for bringing this issue to our attention so we can remedy the situation in the future. We hope you will choose... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family (from Vancouver BC) made two 3 and 4 night stays at the Hotel Fusion at the end of June and the end of July 2015. The Hotel exceeded our expectations. We wanted an economical, clean, functional hotel close to Union Square. We were very satisfied with the room rate and the amenities provided. The rooms are no smaller... More 

Was this review helpful? Yes 2
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Richard B, Thank you for taking the time to write this nice review, it makes us happy to know you had a wonderful experience. Our staff takes great pride in their work, so we are appreciative of your comments about our cleanliness and customer service. We are sincerely grateful for your customer loyalty. We will continue to earn it... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff is nice, but overall the hotel is just not a good deal. Location is great, rooms are nice (we had a spacey king room, the other ones are super small). But: the rooms smell of chemicals, the windows need to remain closed due to traffic noise and generally are not well isolated against noise. So no quiet nights... More 

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Seob, Thank you for your review. We are always grateful when our guests take the time to write about their stays with us. We are pleased you had a nice experience with our staff, enjoyed your room, and appreciated our location. We sincerely apologize that there were some parts of your stay that were less than satisfactory. On your... More 

Travelers are raving about these San Francisco hotels

Forest Hills, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with our stay. The room was very comfortable, beds turned down with chocolates on the pillow, and lovely bath products. Having the continental breakfast next door to our room provided us with something to start our day and saved us lots of time.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear 785marilynb, Thank you, this review makes me smile! I love to hear you enjoyed the chocolates and delicious smelling bath products. It’s those small things that are important to me too. It gives me satisfaction to know you had a pleasant stay. Thank you for the nice review. Take care, Hotel Fusion More 

Hotel Review Summarization

What travelers say

  • Union square(13)
  • Cable car(9)
  • Very nice(4)
  • Great location(3)
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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