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Layne Hotel

545 Jones Street, San Francisco, CA 94102
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199 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dursley, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

We were surprised that the hotel receptionist insisted on a 250 dollar down payment in case we smoked in a non smoking room. Expedia, who arranged the booking, do not warn customers of this practice. This 2 star hotel in other respects lived up to expectations ie good cleanliness, restful environment, Central position etc.

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Curacao
Top Contributor
68 reviews 68 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very dated, and the elevator is downright antique - but in good condition. Decent-seized room with bathroom, nice and clean. No roaches or mice observed! I read complaints about the neighborhood and true, if you walk up the street the scene deteriorates very fast. But not where the hotel itself is. Just a few blocks from Union... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 6, 2015

We paid for a room with 2 full size beds because we were 3 people, but had to pay an extra $100 fee!! Nevertheless, we couldn't talk to the manager neither write a complain. He is never there and they don't have any book for complaints!! The previous costumers called the police because they were not given back the $250... More 

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Travelers are raving about these San Francisco hotels

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 26, 2015

I stayed in the Layne Hotel for 6 days, and my overall experience was excellent. When you factor in the cost the overall value was great. I would definitely stay there again. The room was a good size, it was clean, comfortable, and had nice features (a mini-fridge, microwave, cable TV). The people working the front desk were very nice... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

This is by far the best hostel we have been to! It exceeds expectations of cleanliness, great staff, (Raj was extremely helpful and friendly!) Room was really big and very clean. Great location, close to everything. lots of places to eat. walking distance to Union Square, Chinatown, and all public transportation.! we will definitely stay here when we come back!

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Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 16, 2015 via mobile

I have stayed in San Francisco many times and I would never stay here again. They charged almost 300.00 including taxes for dingy dreary accomadations. We only stayed here because we decided to stop by San Francisco for Valentines Day at the last moment and all of the reasonable rooms were booked. The staff was rude which made the stay... More 

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Bronx, New York
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 21, 2015

Pros: 1.Walking distance to Union Square, and the Mason-Powell Station 2. Strict security protocol that keeps the bums and weirdos out (only registered hotel guests allowed in, and you must ring the door bell and confirm your room and name) 3. If you get a room with its own private bathroom, it comes with a nice Jacuzzi 4. Its one... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 18, 2015

Worst hotel I have ever stayed in. Manager is rude, impatient, does not listen, overcharged us. I was yelled at from the manager. Rooms were awful, stuffy, no aircon, no warm water and stains on the bed. I have never been treated so badly in any hotel. Do not come here, you will re-get it.

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San Francisco
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

Unlike other reviews especially in the Google maps, I enjoyed my 1 week stay in this hotel in mid-Dec to attend academic meeting. Although the crossing at the nearby crossing at the O'farrell str. is stressing cause of many homeless, the Geary str. is safety to access to this hotel even in the night. My room has kind-size bed, rapid... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 10, 2014

This is the worst hotel I have ever stayed at. I arrived to find the double room I had booked only had a single bed so I went to ask about this at the reception and there I was shouted at by the guy there after explaining that I had booked a double room etc. This was not a good... More 

Was this review helpful? Yes 2
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Amenities