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All 236 San Francisco hotels

Layne Hotel

2.0 of 5 Hotel   |   545 Jones Street, San Francisco, CA 94102
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48%
Ranked #201 of 236 Hotels in San Francisco
A recent review
3 of 5 stars Reviewed August 12, 2014
Lacey W
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182 reviews from our community

Traveler rating
    36
    49
    27
    27
    43
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15
53
34
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Aarhus, Denmark
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Friendly staff and located very close to Union Square The neighborhood is bad..... people buying and selling drugs in the sidestreets. Restrooms in the hallway were tiny (I am 6-2 and had to stand behind the toilet to open and close the door) and often without toiletpaper. There were no garbage bin in the room..?? The electrical sockets had to... More

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San Jose, California
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 1 week ago

Booked the hotel through the phone. When we arrived at 10 am we waited for two hours to check in only to find they don't have the room for us. The owner of the hotel was an Indian lady who was so rude with her only employee that time. I talked to her to help us have a room. She... More

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Batavia, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The brochure said Spa Tub, but don't believe everything you read. Also, no remote for the tv in the room and eventually got one from the front desk on day three. It is loud and the language across the street from the loitering crowd is vulgar, which is not the hotels fault, but be aware it goes on all night.... More

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Seattle, WA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I found this listed on Tripadvisor and booked and paid for it through Priceline/Booking.com. I showed up an hour later and was told by the guy at the front desk he had no room for me because Booking.com hadn't sent anything. After about an hour and several calls to Booking.com I got a room some place else. The hotel charged... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The only good thing about this hotel was that the elevetor run fast, everything else was a joke including the extremely poor customer service...If it come to me I would never ever stay at this hotel ever again and I would never recommend anybody staying here, and by the way its not cheap at all. If I can rate this... More

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1 review
3 of 5 stars Reviewed August 12, 2014

The Layne Hotel was a decent place to stay over night. The room was decent, the staff was very kind and accommodating, and you are in walking distance to everything!! I felt safe and secure here. The city never sleeps so bring ear plugs!

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San Francisco
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed August 10, 2014

Found these guys at the last minute. The staff run by strict protocol which I can appreciate but happens at the cost of good service. They don't let you in each ten unless you know your room number. The room was small and is not good at protecting from the sound at street level. Not in a great area. I... More

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Milan, Italy
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 7, 2014

Was pretty difficult to find an hotel, sf seems to be very busy. We just find this, never seen something worst, i have to say i'm used to >3stars hotel but it would have been really disappointing anyway. Dirty room, very old, bad smell, employee coming out from a nightmare, stay away.

Was this review helpful? Yes 1
California
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 3, 2014

Worst hotel experience I have ever had. This hotel is operated by crooks and thieves. It's budget, but it's overpriced for what they offer and how they treat guests. No one should be treated how my travel partners and myself were treated. I will list a few notes from our short stay but the bottom line is that this business... More

Was this review helpful? Yes 4
Bergen, Norway
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 29, 2014

Not very impressed with this hotel. Although it was very cheap ($90) it was not a very pleasant stay. Elevators took us to top floor every time before we could get to our level. Bed was very squeeky and non of the bathrooms or showers on our floor worked. Was told it included a continental breakfast in the morning, but... More

Was this review helpful? Yes 1
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Additional Information about Layne Hotel

Address: 545 Jones Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Layne Hotel 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Layne Hotel San Francisco

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