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Four Seasons Hotel San Francisco

5.0 of 5 757 Market Street, San Francisco, CA 94103
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Certificate of Excellence 2014
Four Seasons Hotel San Francisco
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Four Seasons Hotel San Francisco
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890 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Halifax
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here as part of a trip we won and I couldn't imagine a better hotel to stay during your visit to San Francisco. The hospitality was incredible and the location couldn't be better for shopping, sightseeing and dining. If you are even considering this hotel then quickly book it.

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Saint George
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One of the best hotels for business in the city of San Francisco. Close to convention center and Union square. Cable car is short walk away and then easy ride on cable car to the wharf. No need to rent a car when you stay here. So much to do and all within easy walking distance. AT&T park is easy... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your review! We enjoy our close proximity to all that San Francisco has to offer, whether for leisure or for business. When you return, hopefully you'll also be able to catch another Giants game. Go Giants! Regards, Christian Klaus Hotel Manager More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is hard to find a place to stay that equals the beauty and magic of this majestic city. There is one hotel that does just that though. The Four Seasons San Francisco may not be located exactly on Union Square, the touristy area of the city, but it is a few blocks away and absolutely worth staying here rather... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

It is always a pleasure to hear that we were truly a home away from home for our guests. Thank you for sharing that! We were happy to make the holidays special for you and your family. While we are fortunate to have a great location in San Francisco and a beautiful property, it is our people that make it... More 

Dallas, Texas
Top Contributor
125 reviews 125 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here on business in November 2014 I don't get to stay at Four Seasons properties often enough. The Four Seasons San Francisco was an absolute delight. From the moment I arrived and the doorman assisted me with my luggage, to the moment I left, when the same doorman remembered me by name, and bid me farewell, it was... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for staying with us and including us on the list of Four Seasons hotels you have visited! I was thrilled to hear that you had a great visit, from check in and concierge to room service and MKT. I'll be sharing your kind words with the team. We hope to treat you "like a king" again soon! Regards,... More 

Aspen, Colorado
Top Contributor
81 reviews 81 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Driving to this hotel is a little tricky as you need to enter down a side street to the hotel entrance off the major road. Other than that, like a lot of big city hotels, you then need to walk to the elevator that takes you up to the lobby/front desk. Very formal, business attire type bar scene but what... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for making Four Seasons one of your go to brands, and for staying with us! We have attempted to make the driving directions to the hotel as accessible as possible, but do recognize it can be tricky with the one-way streets South of Market and our car entrance on Stevenson. Glad you made it safely, and were able... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Pretty disappointed with the overall standard of the hotel. Rooms were nothing special, food HIDEOUSLY over priced. Got charged $150 for 3 people at breakfast. Staff were helpful but gave us wrong information twice on various charges and ended up with a big bill of extras at check out which we refused to pay as their own staff misinformed us.... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I appreciate the feedback and I sincerely apologize for the incorrect information we provided you. Would it be possible for me to speak with you about your experience at MKT for breakfast and at the hotel? I'd like to find out what happened, so we can correct the matter and make sure it does not happen again. I can be... More 

Laguna Beach, California
1 review
3 of 5 stars Reviewed 2 weeks ago

Maybe it was because of the NYE holiday, but our experience was completely ordinary. The customer service was totally average and no one did anything that resembled the customary Four Seasons experience. The room service menu was completely inadequate and they brought substitutions to our room without calling in advance to confirm it was ok. Absolutely not worth paying $550/night.... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I would like to sincerely apologize for your experience at the hotel. We value feedback and I've shared it with the in-room dining team. Because it was New Year's your experience should have been special to ring in the new year. I hope you visit San Francisco again and if you do, please don't hesitate to contact me personally at... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property several times over the past few years. It never ceases to underwhelm me. I generally like Four Seasons resorts and find them lovely, but there can be a little hit and miss. Building: It is okay. Not particularly memorable or spectacular. The way the hotel is built when you walk in whether from Market... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Since you have been to the hotel several times in the past year, I can not tell you how sorry I am to hear that you have not had the best experience. But I appreciate that you've taken the time to share your thoughts on various parts of the hotel. As you mentioned you will be back, please contact me... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a large group in town for a wedding ...the doorman Joe was able to get twenty last-minute folks into cabs and to the church on time ...saved the day ....everything I'd expect from this fantastic hotel ...everything was clean and the beds remarkably comfortable

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for letting me know about Joe - he's a great part of our team and I'm glad to hear that everyone made it to the wedding on time! Please visit us again soon - perhaps for a milestone anniversary of the couple? Regards, Christian Klaus Hotel Manager More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Perhaps the holiday affected service, but our room was not ready at check-in time (bad after a long flight), then the next day we get back to the room at 5:30 and it had not been made up. Wi-fi charges are $14.95 / day for each person, which is crazy on top of a $750 / night room charge. Our... More 

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Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I apologize that you and your family did not have a Four Seasons experience and appreciate you taking the time to write a review. These are things that we can improve upon and I hope to speak with you further about your stay. I can be reached at 415-633-3000 or christian.klaus@fourseasons.com. I hope we can welcome you back to Four... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(11)
  • Market street(9)
  • Room service(8)
  • Union square(7)
  • Great view(4)
  • Sports Club(3)
  • Great location(3)

Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons
Hotel Style:
#3 Spa Hotel in San Francisco
#7 Luxury Hotel in San Francisco
#8 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#14 Family Hotel in San Francisco

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