I agree with most of the previous reviews. We stayed 2 nights and did decide to go for the signature room which was beautiful. We were greeted at the curb upon arrival by friendly staff who we found helpful throughout the entire stay. They freely offered us suggestions, all of which we took. The guy who brought our bags up... more

The Omni is an amazing hotel. While the hotel itself is very luxurious, the staff, especially Sarah at the front desk, really set the Omni apart. They are unfailingly polite, helpful, smiling and enthusiastic to serve. Do yourself a favor and stay here. Everything works and the staff are really intent on making your stay at the Omni and in... more

This is our second visit to the Omni - the first time we were singularly impressed but thought perhaps we just got lucky. On this second visit, it was confirmed this is one of the best hotels in the City! The staff is dedicated, well-trained, genuinely friendly and helpful. They seemed sincerely interested in attending to your every need. The... more

I have been to San Francisco several times and have stayed in various hotels in the Union Square / Financial District area. We purchased this hotel through Priceline for the 3rd & 4th of July for $100.00 per night. We were upgraded to a top floor room with bay view at no extra cost. Unbelievable seeing as we had booked... more

We experienced a fantastic welcome from the staff from the very moment we stepped in the hotel after a very long flight from the UK. Fortunately for us, as we were honeymooning we were upgraded to a suite but the whole ambience of the hotel was wonderful. The hotel is ideally located, and main attractions are easily reached by either... more

I am often surprised by how the nicer hotels make children feel unwelcome. I know some kids are noisy and unruly, but for the most part well disciplined children shouldn't be made to feel like they don't belong. The Omni was the exact opposite. Upon our arrival, we were greeted at the door by a friendly lady who presented little... more

Half of the time I don’t trust a ranking on Trip Advisor. Everyone has a different opinion on what is important: free breakfast, spa services, pool, and parking. But we got a good rate at this hotel for a long weekend and I must say it deserves it’s high ranking. The rooms were very clean. The staff is excellent(I swear... more

Just want I expect from the Omni! Great service, super location, first class room. A real value for the price I paid. more

From the warm greeting when we walked in to the helpfulness of the staff when we left, I felt that this truly is a 4 star hotel. The location is in the business district, 4 blocks from the BART line which we took in from the airport. It is close to cable cars, street cars and buses. We were there... more