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Courtyard by Marriott San Francisco Downtown

3.0 of 5 299 Second Street, San Francisco, CA 94105
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Certificate of Excellence 2014
Courtyard by Marriott San Francisco Downtown
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Courtyard by Marriott San Francisco Downtown
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621 reviews from our community

Traveler rating
    176
    329
    92
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    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rugby, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Room good, well equipped (mini fridge, iron). View great (especially at night overlooking city scape). Front desk excellent and always helpful even without being asked. Taxis frequent/easy / and just outside. Starbucks coffee in lobby (but closed too early some late afternoons) however a complimentary hospitality tray with coffee and water in room (note to housekeeping 1 creamer to 4... More

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Malden, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was clean and in a decent location for walking to attractions. We found a few good places to eat in the area, and felt safe walking around. I got a deal on this place from a friends and family voucher, so for us it was a great deal. I do agree that the parking rate is ridiculous. My son... More

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Auburn, California
Top Contributor
131 reviews 131 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK The Room was clean and safe - a bit dated, located where it is - good for some things, not for others. Now to the things that get me. 1) $54.00 a night for parking - come on, this is black mail - I stay in SF all the time this is the highest I have ever paid -... More

Was this review helpful? Yes 4
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you for taking the time to review our hotel. I am sorry you experienced so many concerning issues during your visit. Please know I will be addressing your concerns with my Leadership Team, particularly in the area of Front Desk coverage and Food and Beverage hours of operation. I truly understand your frustration with the cost of parking. Please... More

New York City, New York
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location with easy access to Rt 80 the hotel is close to several restaurants with different cuisines and Market Street. There's a convenient Starbucks attached to the lobby charging normal Starbucks prices, We landed there on the day of the Giants parade that created a traffic nightmare near the hotel (not a fault of the hotel itself). Plus there... More

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient for business travel. I enjoy the high floor rooms and the typical marriott service. There is a large lobby area with restaurant options. I've stayed here a few times and recommend it. Prompt, friendly, clean and convenient.

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San Francisco
1 review
5 of 5 stars Reviewed 4 weeks ago

I visited San Fran for the first time on business and was there less than 24 hours. I am horribly bad with directions and public transportation in general. So I basically got lost and then ended up staying in my hotel for the rest of the afternoon before my meeting that night. The room was very nice, very clean and... More

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Was this review helpful? Yes
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thanks so much for reviewing our hotel. We appreciate the feedback and I was delighted to hear you enjoyed your short stay and the service you received. Debbie Bonafede, General Manager More

Olathe, Kansas, United States
Top Contributor
73 reviews 73 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed at this hotel last week while attending Dreamforce 2014. Since we booked late, I won't mention price, as I have stayed at this hotel for a fraction of the price during other trips. This is usually my second choice when attending conferences in SF. My first is the Marriott Marquis only because of the proximity to the convention center.... More

Was this review helpful? Yes 4
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Jim, I am very happy to hear you enjoyed your stay during Dreamforce. Thanks so much for being a loyal Marriott traveler. We look forward to seeing you again on your next visit to San Francisco. Debbie Bonafede, General Manager More

midwest
Top Contributor
98 reviews 98 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 17, 2014

Here in San Francisco for a little couples time. Love the hotel! Will stay here next time I'm in the area. Room is comfortable. Room is clean. Hot tub & pool area are nice. Service is great, and the staff are friendly! They recommended a great Irish pub down the street. No complaints!

Was this review helpful? Yes 1
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thanks so much for your kind review. I’m glad you enjoyed Kate O’Briens for your “couples time”! It’s definitely a favorite in the local area. I will certainly share your remarks with the team! Debbie Bonafede, General Manager More

Billings, MT
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 12, 2014

My husband & I stayed here Mon-Thurs. It is a comfortable hotel, not too big and in the heart of downtown. We did have a car & parking ends up being about $60/night. We had a 2 queen room booked as no King's were available at booking, but on our way Mon. morning I called to see if they had... More

Was this review helpful? Yes 1
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thanks for taking the time to write a review. It sounds like you were able to enjoy both the hotel and local area amenities. The cost of parking, I agree, is very steep. If you can avoid having a car while staying in San Francisco it’s the best way to go. Thank you again for your review. Debbie Bonafede, General... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 10, 2014

We have stayed here in April 2014 for 3 nights. The location of the hotel is great, easy access to downtown. The staff was great in every department. The breakfast was simply the best.Try the steak sandwich in the bar, you will not regret it. We had a very nice room, quite big as well with a good view. Highly... More

Was this review helpful? Yes
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

The best compliment we can receive in the hotel business is for a guest to enjoy their stay so much that they keep coming back! I am thrilled this was the case for you! Thanks so much for your kind remarks. We look forward to seeing you again when you are back in San Francisco. Debbie Bonafede, General Manager More

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Additional Information about Courtyard by Marriott San Francisco Downtown

Address: 299 Second Street, San Francisco, CA 94105
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Francisco Downtown 3*
Number of rooms: 405
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Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Courtyard
San Francisco Marriott

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