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Courtyard by Marriott San Francisco Downtown

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299 Second Street, San Francisco, CA 94105
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Courtyard by Marriott San Francisco Downtown
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Courtyard by Marriott San Francisco Downtown
Courtyard by Marriott San Francisco Downtown
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725 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, MA
Level Contributor
138 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a good location for where I needed to be for business and had plenty of SF within walking distance to explore the city at night. AT&T Park is a few blocks down the road - I would have loved to attend a game while there, but couldn't make it happen. My room had a bit of a weird... More 

Was this review helpful? Yes
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Our sincere thanks for reviewing your stay at Courtyard San Francisco Downtown. We are glad your business visit to San Francisco turned out to be a great experience. We agree with you that our hotel is ideally located to the best sights our downtown has to offer. Sports and conventions are just some of the many events that San Francisco... More 

Henderson, Nevada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a great place to stay to attend a Giants game. I have been staying here so long that I can remember when a room rate was $75 or so. But lately the rates are getting completely out of hand. The hotel will charge $500 or more at times. It's not worth that much.

Was this review helpful? Yes
Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Greetings Glen W, Thank you for staying with us and taking the time to review our hotel. While we’re delighted you had a great time here, we hear your uncertainty in regards to the premium pricing throughout the city. If you’d like to discuss your concerns further, you’re welcome to contact us directly and we’ll be happy to personally assist... More 

San Jose
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a few nights for a conference. Chose the hotel for its location, as its within walking distance of the Montgomery Street BART Station, as well as the Moscone Convention Center -- ideal, especially if one is without a car! Plenty of restaurants nearby for dining options, too. Room was fine, on the sixth floor, with little to... More 

Was this review helpful? Yes
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you for your detailed review and wonderful comments. We are so glad that you loved our location and how convenient it was for your recent visit to San Francisco. We're very fortunate to be within walking distance to many of San Francisco's most popular venues and attractions.I am glad you liked your room and the amenities and am excited... More 

Saint Louis, Missouri
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is probably not an ideal location for some of the attractions in San Francisco but for the dates we were going and the price it worked for us. The first two days, we walked every where we went and that was wonderful because we found a lot of great restaurants and places we returned to later in the week.... More 

Was this review helpful? Yes
Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Greetings, Thank you so much for your kind words. I personally think there is no better way to explore San Francisco than to be on foot. This way you can thoroughly discover hidden gems that are overshadowed by the City’s taller buildings. We highly appreciate your acknowledgement of our staff and their efforts to provide service that is bar none.... More 

Reading, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for our 3 night stay in San Francisco and it was a great choice. It's a good base for exploring, with the BART and muni a few blocks walking distance. The rooms are spacious and clean, with a fridge and coffee machine, we even had a little view of the Oakland bay bridge which was a little... More 

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Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you Doolie89, for staying and sharing your experience with us. We’re delighted that you enjoyed your time in San Francisco. Although parking throughout San Francisco is at a premium, you’re absolutely correct in stating that San Francisco is easily explored through our various transit systems. We hope that your exploration of San Francisco sparks a future visit and that... More 

Anchorage, Alaska
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice hotel within walking distance to AT&T Park. Very clean and comfortable. We stayed in a room with 5 people and there was more than enough room. I'll definitely suggest this hotel and stay there the next time I'm in San Francisco.

Was this review helpful? Yes
Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you Talia R, for your recent visit and for taking the time to share your experience with us. We hope you and your party enjoyed your visit as much as we've enjoyed hosting your stay. We are really fortunate to have AT&T Park, amongst other great attractions and dining spots, in close proximity. We look forward to being your... More 

Rockville, Maryland
Level Contributor
178 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to my company headquarters so often used for business. I recently stayed 4 nights. Some of my colleagues as well as other TA reviewers have commented it needs an update - but, I liked it just fine! The rooms are basic Courtyard - clean and comfortable with good beds - but the common areas are a... More 

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Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Greetings MN_on_the_road, Thank you for staying with us and taking the time to review the Downtown Courtyard. I am truly delighted that our hotel has been able to fittingly accommodate you and your colleagues. We are in the midst of finalizing plans to carry out our guestroom renovation in the near future. The goal is to maintain our high standards... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after a night game, and it was the best experience ever! We got the one bedroom suite it was spacious, comfortable and had everything we could ever need. The views were awesome! We had the awesome surprise of coming down after the game and seeing Madison Bumgarner in the lobby. We just oogled from afar so we... More 

Was this review helpful? Yes
Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Greetings Bird143, Wow! Definitely sounds like a great night had by all. I am happy that the one-bedroom suite accommodated your party perfectly. I would say this was an awesome time from start to finish. We hope to be part of many more memorable moments whenever your travels bring you to San Francisco! All the best Vika Kafovalu Guest Experience... More 

Richmond, Virginia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel with my husband while he was on a business trip. He has stayed here many times but this was my first time. It's a great location but the accommodations are not great. The room has a musty smell, the carpet is old and outdated. The worst part is the beds. Cheap old mattresses with no... More 

Was this review helpful? Yes
Debbie B, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thanks so much for taking the time to write a review of our hotel. I’m glad you enjoyed the hotel location but sorry to hear the room accommodations were not to your satisfaction. I will certainly discuss your concerns with our Leadership Team. You may also be interested in knowing we are in the process of planning our hotel renovation... More 

Connecticut
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our impression of the hotel was positive, though we were distraught to see how the neighborhood has become an impersonal skyscraper farm. The room was pleasant, clean, and spacious. The bar was great -- good food and drink -- and that back patio: WOW!

Was this review helpful? Yes
Vika K, Guest Experience Coordinator at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you ConnecticutKimberly, for your review and for staying with us. You’re absolutely right; the area has expanded upwards a great deal. You can still catch generous peaks of the Bay Bridge, Alcatraz and water from the cross streets if you happen to head towards the ball park. It’s pretty captivating. The back patio is definitely a slice of serenity... More 

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SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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