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Courtyard by Marriott San Francisco Downtown

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299 Second Street, San Francisco, CA 94105
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1 room 1 guest
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Courtyard by Marriott San Francisco Downtown
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749 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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Los Angeles, California
2 reviews
3 of 5 stars Reviewed yesterday NEW

I had to renew a passport at the U.S. agency only one block away. The hotel is a terrific location for this. The room was small, and the pillows were not very comfortable. I gave it three stars, because the location is terrific and the hotel staff were very friendly and helpful. I expected a little more for such an... More 

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Mumbai, Maharashtra, India
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

visited hotel in july.Big and clean rooms,very helping staff, very big spread of breakfast. very fresh omelets, n french toasts are given for breakfast Toiletries are change every day.Nice place to stay ,let out of the hotel is very nice. only slightly away from main city.

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HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Our sincere thanks for reviewing your stay at the Courtyard San Francisco Downtown and for your perfect five star rating. It’s always a treat to read that we impressed you on every front but mostly with our breakfast buffet. Your recognition of our efforts goes a long way in motivating us to do even better. It was our pleasure to... More 

New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We are a family of five who stayed here last July 9-12, 2015. They were the only hotel that can accommodate us in one room.......With a reasonable price??? ($$$$) knowing that it's peak season. The room was huge, well it's a suite, has comfy beds and close to attractions. However, there's no microwave in the rooms. You have to go... More 

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HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you for taking the time to review our property. However, we are sorry to hear that you were disappointed with your stay. We never want a guest to leave the hotel with less than favorable opinion and we do regret for the inconvenience you have certainly been caused. Although your experience is not typical of the high Marriott standards... More 

Chennai (Madras), India
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights on business. It was a wonderful stay. Absolutely comfortable, great access to all business locations and lovely restaurants nearby for food. SFO is basically such a lovely city to walk through and it helped that this hotel was situated right in the middle of the city. Rooms were very comfortable, in-house dining was great(had breakfast on... More 

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HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

We are so glad that you loved our proximity to business centers, as well as, area restaurants and how convenient it was for your recent visit to San Francisco. We agree with you that our hotel is ideally located to the best sights our downtown has to offer. It was also pleasing to learn that you liked our nice accommodations... More 

Stow, Ohio
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The bed was fantastic with plenty of perfect pillows. The room was very clean and comfortable, and always had plenty of hot water. Just a really nice hotel right in the middle of town, which makes it easy to walk to many restaurants and tourist areas.

Was this review helpful? Yes 1
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you so much for choosing the Courtyard by Marriott San Francisco Downtown for your recent stay while on a business trip. We couldn't be more pleased that your stay with us earned the highest rating. It’s always a treat to read that your accommodations and our location made such a wonderful impression with you. As you stated, we provide... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All the employees were very gracious and attentive to our needs. We booked only a one night stay as we were headed back home from a long road trip. It was clean and was in a great area closer to downtown.

Was this review helpful? Yes 1
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you for taking the time to share your overnight experience and to acknowledge our staff. Our team will absolutely appreciate your wonderful comments and will be glad to hear that they played a role in making your stay memorable. We are happy that you liked our clean property, as well as, proximity to downtown and attractions. We hope that... More 

Portland, Oregon, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I reserved this room through the Marriott app and had requested a roll away bed (there was 4 of us total in a room with a king bed and a sofa). The room description specifically stated that a roll away bed was possible to add so I booked the room. As it turned out the room was too small for... More 

Was this review helpful? Yes 1
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you for your recent stay with us and for the candid feedback. Although you were satisfied with your overall stay, we sincerely apologize for the service and cleanliness issues you experienced as well as the fact that we did not completely address this to your total satisfaction. We have procedures in place to keep this from happening so I... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If you're coming to San Francisco I would highly recommend this hotel. The location is great. It's centrally located just a few minutes away from the Bart and from market street. The hotel it self is modern with spacious rooms. The best part of the hotel is the customer service. Thanks to Keeley who provided some great customer service my... More 

Was this review helpful? Yes 1
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Our sincere thanks for reviewing your recent stay at the Courtyard San Francisco Downtown while on a business trip. We are so glad you had a wonderful experience, and I love the fact that our associates were able to add more value to your stay with us. Service is certainly an integral element of any experience and we are delighted... More 

Iqaluit, Nunavut, Canada
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 22, 2015

A classic business hotel, close to the offices at SOMA and Financial. For the same price there are many other more interesting places to stay in San Francisco. If you are in SF for business, want to play safe and are not an adventurous type, this hotel is a good bet for you

Was this review helpful? Yes 2
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you for taking the time to share your experience. I am glad that our location with its proximity to SOMA was perfect for your needs. It was a pleasure to have you as our guest while on a business trip and we look forward to having you stay with us again. Debbie Bonafede General Manager More 

Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 19, 2015

Stayed here for a conference at the Moscone Center--it's about a 10-12 minute walk to the conference center. It's located in a nice area of SF---in SoMa. Nice facilities--nice gym and fire pit adjacent to the bar. Rooms were typical of Courtyards---clean and well maintained but nothing super fancy, which is totally fine by me but still on par with... More 

Was this review helpful? Yes 1
HotelMgr2015, General Manager at Courtyard by Marriott San Francisco Downtown, responded to this review

Thank you so much for choosing the Courtyard by Marriott San Francisco Downtown for your stay while attending a conference. We are delighted to hear that we impressed you on every front but most especially with our exceptional service and convenient facilities. However, please accept my apologies for the disruptions you experienced due to the noise from your neighboring room,... More 

Hotel Review Summarization

What travelers say

  • Market street(6)
  • Union square(6)
  • Very good(6)
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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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