We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 236 San Francisco hotels

Courtyard San Francisco Downtown

3.0 of 5 Hotel   |   299 Second Street, San Francisco, CA 94105 (Financial District)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Courtyard San Francisco Downtown to your Saves list
Courtyard San Francisco Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
82%
Ranked #78 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Brenda B
  • Overview
  • Reviews (595)
  • Photos (301)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (108)
  • Location
  • More
true
Write a Review

595 people have reviewed this hotel

Traveler rating
    167
    316
    90
    16
    6
See reviews for
144
106
52
203
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

The minute we got out of the taxi we were welcomed to the hotel, the front desk was very friendly, we ask for a fan and Lisa Morales brought it to our room in 5 minutes who is head of housekeeping with a smile and "can do attitude". We had room service brought up by Ramon who was over the... More

Was this review helpful? Yes
Oak Lawn, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I won a twitter contest & was flown to SF to attend a White Sox/Giants baseball game on Tues 8/12/14. I stayed in this hotel for two nights (courtesy of the contest), and my room was located on the 15th floor. I had 2 queen beds & the room did include a mini-fridge that I used. The room was spacious,... More

Was this review helpful? Yes
Pune
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The best part about the hotel is the location, 2nd street SFO , financial district. The rooms got renovated last years , so the rooms are good but basic. Very limited inroom TV channels, no mini bar, but they do give you a refrigerator if requested. The room service is very good. Breakfast is not complementary with the room. Breakfast... More

Was this review helpful? Yes 1
Jim S, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for taking time to post your review and comments regarding your recent stay with us. I am very glad that you enjoyed our room service and the breakfast buffet in Jasmine's restaurant. Also, thank you for your kind comments about the service you received from our front desk staff. I am happy to share with you that we... More

Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Would've liked a microwave in room and a free breakfast for $600 a night, but the two queen room was good size, beds comfortable, and a manager gave my son a beach ball to play with in the pool which was thoughtful.

Was this review helpful? Yes
Jim S, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for your review. We appreciate your feedback. I sincerely regret that you didn’t find the rate to be a good value. We do work diligently to offer rates that are competitive with other hotels in our area of San Francisco. We do offer the Stay for Breakfast package that does include breakfast for two adults and two children... More

Oakland, New Jersey
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Entire hotel staff was helpful and very courteous. Rooms are basic Marriott and are very well kept. Our room was near the elevator and ice machine which at first was a concern but turned out not to be a problem at all. Short 3 block walk to Market Street where all major transportation is.

Was this review helpful? Yes
Santa Cruz, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family and I go to San Francisco frequently. Generally we stay at the Marriott Marquis. However, we decided to try something different this time. Although, my expectations were not high, I was pleasantly surprised. This is still a very convenient location. Plus, the staff was friendly. The best part was the size of the room. Compared to the Marquis,... More

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for three nights in a one bed suite with my family. Location : good location in downtown 15 min from union station Property condition :very good Furniture and room condition : very good Sofabed: available in the suite but not comfortable Laundry: public laundry room is available Parking: available for over $50 a night Size of the suit if... More

Was this review helpful? Yes
London
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved the location, the bar, the outside fire pit, the friendliness of the staff. On checking in we encountered two significant problems that could have spoilt the end of our holiday. However the check in people (Susan in particular) and Marriott customer service worked hard to find solutions. Thirty minutes later we were in a very nice room with a... More

Was this review helpful? Yes
Austin, Texas
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Not much to say here that hasn't already been said. This is a top-notch property, located minutes from the Montgomery Street BART/Muni station, but far away where noise isn't an issue. Service was very friendly, and the room was impeccable. Free wifi was excellent, but in true Courtyard style, there was a $9.95 charge for "enhanced" internet (basically, anything beyond... More

Was this review helpful? Yes
Dallas, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the Courtyard for crying out loud, why do I have to pay a five star price for a three star hotel? The rooms are dated, the furniture is crappy, the sink drains slowly. I have discovered that depending on which room you get, you of course get different amenities. Some rooms have an outlet on the bedside table... More

Was this review helpful? Yes 1
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for your recent review of the Courtyard San Francisco Downtown. I am sorry to hear you found the value for the price you paid to be lacking and that the room amenities did not meet your expectations. Marriott has the greatest concern and respect for every guest’s experience. Please be assured I have shared your comments regarding the... More

Owners: What's your side of the story?
If you own or manage Courtyard San Francisco Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard San Francisco Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard San Francisco Downtown

Address: 299 Second Street, San Francisco, CA 94105
Phone Number:
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Francisco Downtown 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Marriott, Expedia, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Otel and Venere so you can book your Courtyard San Francisco Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Courtyard
San Francisco Marriott

301 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
View from room (7)
Viewed
Room/suite (42)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (16)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (183)
Viewed
Amenities (18)
Viewed
King Room (87)
Viewed
Pool (14)
Viewed
Restaurants and Bars (16)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Francisco with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in San Francisco #55 Business Hotel in San Francisco #62 Family Hotel in San Francisco #79 Romantic Hotel in San Francisco
Hotel Class
Number of rooms
405

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Courtyard San Francisco Downtown and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Courtyard San Francisco Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer