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Courtyard San Francisco Downtown

3.0 of 5 299 Second Street, San Francisco, CA 94105
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#76 of 236 Hotels in San Francisco
601 Reviews 4 of 5 stars
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Courtyard San Francisco Downtown
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Courtyard San Francisco Downtown
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601 reviews from our community

Traveler rating
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    318
    90
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the only places in SF that's convenient both for conferences at Moscone Center as well as walking distance to the ballpark. We have all our out of town guests stay here and they really like how central a location it is, plus the conference facility is great for small to medium-sized events. The service is also... More

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Bedford, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a standard Marriott room experience, but the reason I gave it an excellent rating was the consistency. I've stayed here something like 10 times on business and the desk staff are always friendly, the bar and lounge area is nice, there is a Starbucks in the lobby, and small ish gym and pool. The pool is max 3 ½... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Had a bad experience here... The girl on the front desk was rude and unaccommodating.... And i was charge twice for parking. I will never go back here and i will not definitely recommend this hotel.....

Was this review helpful? Yes 2
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this review

Dear Gina, thank you for completing a review for the Courtyard by Marriott San Francisco Downtown. Please accept my apologies for the poor service you experienced at the Front Desk and the problems with your billing relative to the parking charges. Marriott prides itself on providing an exceptional service experience and I am sorry our hotel did not live up... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay at the Courtyard SF Downtown. The hotel staff was friendly, the room nice and I had a great view. The hotel was convenient for walking and reasonably priced. I enjoyed the visit and will choose the Courtyard for future visits.

Was this review helpful? Yes 1
Merced, CA
Top Contributor
61 reviews 61 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has become our preferred Marriott property in San Francisco. I like the location which makes it very convenient to SoMa, Moscone Center and Union Square area. Rooms are spacious and comfortable and come with a mini fridge. There is a nice bar in the lobby and a seating area outside. There is a Starbucks also in the lobby.... More

Was this review helpful? Yes 1
Lisbon, Portugal
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, very well located in a fantastic city. The staff is very helpful and friendly I recommend this hotel and certainly a visit to San Francisco, one of the nicest cities in US! The hotel has a bar and a restaurant and as well parking facilities.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The minute we got out of the taxi we were welcomed to the hotel, the front desk was very friendly, we ask for a fan and Lisa Morales brought it to our room in 5 minutes who is head of housekeeping with a smile and "can do attitude". We had room service brought up by Ramon who was over the... More

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Oak Lawn, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I won a twitter contest & was flown to SF to attend a White Sox/Giants baseball game on Tues 8/12/14. I stayed in this hotel for two nights (courtesy of the contest), and my room was located on the 15th floor. I had 2 queen beds & the room did include a mini-fridge that I used. The room was spacious,... More

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Pune
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The best part about the hotel is the location, 2nd street SFO , financial district. The rooms got renovated last years , so the rooms are good but basic. Very limited inroom TV channels, no mini bar, but they do give you a refrigerator if requested. The room service is very good. Breakfast is not complementary with the room. Breakfast... More

Was this review helpful? Yes 1
Jim S, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for taking time to post your review and comments regarding your recent stay with us. I am very glad that you enjoyed our room service and the breakfast buffet in Jasmine's restaurant. Also, thank you for your kind comments about the service you received from our front desk staff. I am happy to share with you that we... More

Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Would've liked a microwave in room and a free breakfast for $600 a night, but the two queen room was good size, beds comfortable, and a manager gave my son a beach ball to play with in the pool which was thoughtful.

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Jim S, Manager at Courtyard San Francisco Downtown, responded to this review

Thank you for your review. We appreciate your feedback. I sincerely regret that you didn’t find the rate to be a good value. We do work diligently to offer rates that are competitive with other hotels in our area of San Francisco. We do offer the Stay for Breakfast package that does include breakfast for two adults and two children... More

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Additional Information about Courtyard San Francisco Downtown

Address: 299 Second Street, San Francisco, CA 94105
Location: United States > California > San Francisco > Financial District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Francisco Downtown 3*
Number of rooms: 405
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Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Courtyard
San Francisco Marriott

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