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Courtyard San Francisco Downtown

3.0 of 5
299 Second Street, San Francisco, CA 94105
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Courtyard San Francisco Downtown
Ranked #70 of 239 hotels in San Francisco
4.0 of 5 stars 306 Reviews
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306 reviews from our community

What travelers say about this hotel
  • Union square(29)
  • Market street(13)
  • Very good(13)
  • Financial district(11)
  • Short walk(9)
  • Moscone center(9)
  • Free internet(8)
  • Flat screen TV(7)
  • Ferry Building(6)
  • Bay bridge(6)
Traveler rating
    94
    164
    35
    9
    4
Only show reviews for Family (65) | Couples (64) | Business (89)
Date Rating
Porto Alegre, RS
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW via mobile

Hotel is pretty good, with big rooms and comfortable. Been there for a week and had no complaints about it. Would go back for sure.

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See 2 more reviews by manobill for San Francisco
New York City, New York
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

Great hotel. Perfect for a visit to AT&T Park but also in a vibrant area with restaurants and transportation. Room was spacious and comfortable. Staff was very helpful. No fridge in room. Not a big deal but good to know. Buy your water outside and go to Lee's deli down the street for breakfast on weekdays. You can walk all... More

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See 4 more reviews by Turnturnturn for San Francisco
Plano, Texas
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2012

Wireless internet speed is 10.3KB/sec. Bottled water in your room or free breakfast with your room? FORGET ABOUT IT. A bottle of water is in the room, then you realize there is a small typwritten piece of paper in front of the bottle that says $3.25 each. Breakfast buffet is also quite expensive. My room was dated - as in... More

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Kate Bennet, General Manager at Courtyard San Francisco Downtown, responded to this review
May 24, 2012

Thank you for taking the time to comment on our hotel. We appreciate all types of feedback as it allows us to improve our product and customer service. As a brand standard, Courtyard Hotels do not offer complimentary breakfast, however we do have a bed and breakfast package which provides a great value to our guests looking to join us... More

Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 22, 2012

Convenient - two blocks from the Moscone Center, just off the main hotel/tourist area between Union Square and Moscone. Really welcoming/helpful front desk, nice sized rooms with very comfortable bed. Bathroom is standard. Best part is the free WiFi. I could have stayed at the W or the Intercontinental but I resent having to pay $10-12/day for something Starbucks and... More

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Des Moines IA
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2012

We recently spent a few nights in this hotel located at 2nd & Folsom. The thing I was most impressed about was how consistent this place was, from cleaning our room at the right time (NOT in the mid-morning like several places I've been to lately), replacing all the toiletries w/out having to be asked, etc. Small things that normally... More

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Arlington, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

My parents and I stayed at this hotel for a weekend visit to San Francisco. We noticed a condom hanging from the fire sprinkler and immediately notified the front desk. (Yes, you read that correctly, a condom.) My mother spoke to someone at the front desk who assured us it would be removed/cleaned. We left for the day, and when... More

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See 2 more reviews by Allyson A for San Francisco
Debbie Bonafede, Manager at Courtyard San Francisco Downtown, responded to this review
May 26, 2012

Dear Allyson, Thank you so much for taking the time to comment on our hotel. Please accept my sincere apologies for the cleanliness and service issues you experienced during your stay. There is absolutely no excuse for what you found in your room and the fact that you had to request twice for the problem to be resolved is truly... More

California
Senior Contributor
45 reviews 45 reviews
Reviews in 24 cities Reviews in 24 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 4, 2012
12
people found this review helpful

First of all, I want to offer alternatives for those who compain about the parking fee. Other than that, this hotel is great for a short stay or a business traveler. If you are visiting San Francisco is best not to drive, all points of interest are usually 5-10 minute walk or at most a $10-15 cab ride away. Yet... More

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Plano, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 3, 2012
1
person found this review helpful

The hotel was very well located, very nice staff, Susan at the reception was wonderful. Clean room.

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See 2 more reviews by tinadifr for San Francisco
Northern Cali
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2012
1
person found this review helpful

Recently stayed at the Courtyard with family and friends and must state that my stay was very enjoyable. We stayed to go to watch the Orange and Black play, which is conveniently located a short walk away! Whether I'm in town for business or pleasure I usually do my best to check in here! Although the prices can sometimes be... More

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See 3 more reviews by yungsav151 for San Francisco
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2012

Good breakfast. Close to convention center. Great service. Everything worked regular taxi setvice Has small bar that opens around 4with some food (did not eat there). Close to Att ball park. If I had to complain it would be small gym and 45 valet (wide used one night). .3 mile Close to Bart

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Additional Information about Courtyard San Francisco Downtown

  • Courtyard San Francisco
  • San Francisco Courtyard
  • San Francisco Marriott
Address: 299 Second Street, San Francisco, CA 94105
Price Range: $$

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Courtyard San Francisco Downtown
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