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The Orchard Hotel

Certificate of Excellence
GreenLeadersGold level
Hotel website
665 Bush Street, San Francisco, CA 94108
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The Orchard Hotel
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2,315 Reviews from our TripAdvisor Community

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Traveler rating
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    717
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2315)
  • Mar-May only
    (565)
  • Jun-Aug only
    (751)
  • Sep-Nov only
    (614)
  • Dec-Feb only
    (385)
All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Clean room, friendly staff, great location, reasonable parking a block away. Good location. Price is good & the added free breakfast through a trip advisor booking was a bonus. They did a great job earning their 5 star experience & value from me.

Was this review helpful? Yes
Collins C, Manager at The Orchard Hotel, responded to this review

Thanks for the top marks across the board, Dan! It's wonderful to hear that our service, staff, and accommodations could help make your trip to San Francisco five-star worthy. I hope that you enjoyed everything that this great city has to offer and would love to have you back next time that you're visiting. All the best, Collins C., Front... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful time staying at The Orchard Hotel. The staff was very friendly and very and helpful. The room was very clean and the bed was extremely comfortable. I would highly recommend this hotel for travel to San Francisco. While not inexpensive, it was priced reasonably well compared to other similar hotels we checked out.

Was this review helpful? Yes
Collins C, Manager at The Orchard Hotel, responded to this review

You have no idea how much your recommendation means to us, David. Thanks for your awesome remarks -- I'm so glad that you found our place to be comfortable and conveniently located during your visit to SF. I'm glad that you enjoyed your visit and would love to have you back. Until next time, Collins C., Front Office Manager More 

Tunbridge Wells, Kent
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location close to union square and Chinatown. Good size room and bathroom. The bed was extremely comfortable and although only on the 2nd floor, we couldn't hear noise from outside. Mostly good service, especially when we asked for advice and when we were given a kettle for making tea. Not so helpful when I left something in the limo... More 

Was this review helpful? Yes
Collins C, Manager at The Orchard Hotel, responded to this review

I'm sorry for any missteps during your stay like slow breakfast service, but am glad to hear that, overall, you had a great visit! We do our best to get guests taken care of as quickly as possible, but, unfortunately, that can become difficult on busy nights, and I appreciate your patience with us. That aside, it sounds like your... More 

Albany, Australia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our 4 nights at The Orchard Hotel were very enjoyable. The room was great, valet more than helpful and location was perfect for exploring the city. SF is not a cheap city to stay in but we found that paying a little extra for this hotel it gave us a great base to see and do all that we wanted.... More 

Was this review helpful? Yes 1
Collins C, Manager at The Orchard Hotel, responded to this review

We're not in the business of making mistakes but are happy to take care of them when they do pop up. I sincerely apologize for any frustration that you experienced while we sorted out your payment and greatly appreciate your patience with us while we sorted things out. It sounds like we could have been a little better at communicating... More 

London, United Kingdom
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel and good position not far from Union Square. It's uphill though , but then what isn't in SF ?? Nice room and comfortable although the shower wasn't good - no power to it. Nice staff, friendly and efficient. Breakfast was included but even though it included the usual eggs etc it seemed very uninspiring !

Was this review helpful? Yes
Collins C, Manager at The Orchard Hotel, responded to this review

That's one of the best things about San Francisco -- the hills give you a workout on every walk outside! Thanks for the thumbs up on hotel atmosphere and service quality. It's great to hear that we could make your visit comfortable, but I'm sorry if you were disappointed with the water pressure in your shower. We use environmentally friendly... More 

Famagusta, Cyprus
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 5 nights recently and was very impressed. The staff on the front desk and the door men are very helpful. Travelling from abroad I encountered some credit card problems during check-in. I would like to thank Vanessa, Grace and Collins for their help and support. The hotel rooms are clean and comfortable. The wifi works excellently. The location... More 

Was this review helpful? Yes
Collins C, Manager at The Orchard Hotel, responded to this review

There's nothing worse than running into credit card problems while traveling abroad, so it was our pleasure to help get those sorted out as quickly and easily as possible, Nevin. I'm glad that our place could be a comfortable spot to call home during your visit to San Francisco -- it sounds like you had a great time visiting the... More 

Cleveland, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We used the hotel as a home base for a great tour of the city. It wasn't hard to get to from the airport. If you take BART it's a steep hike from the station but doable. The location couldn't be better if you use public transportation and walk. Our room was comfortable and well maintained. Staff was very friendly... More 

Was this review helpful? Yes 1
Collins C, Manager at The Orchard Hotel, responded to this review

It's great to hear that our location could help make your visit to San Francisco a home run, Leonard! It sounds like you were in the city to do some serious exploring, and I hope that you enjoyed everything that SF has to offer. Thanks for the awesome review -- I'd love to have you back next time you're in... More 

Waco, TX
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved booking through the hotel website and having the limo pick us up at the airport (FREE + tip)! This saved so much stress. Just be at the time you book the hotel to sign up for free limo service. I didn't but I called the hotel a week before checking in and they had the limo company contact me.... More 

Was this review helpful? Yes 3
Collins C, Manager at The Orchard Hotel, responded to this review

We know that certain amenities can make all the difference during a visit, so I'm glad that you took advantage of our extra services like Ride in Style and free breakfast - available ONLY on our official website. We want every guest's stay to be as enjoyable as possible, so it was our pleasure to also accommodate your room location... More 

North Yorkshire, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with husband and two teenage children as part of our vacation to the USA this summer. Lovely hotel with great staff and large, clean comfortable rooms. Experienced a very warm welcome on check-in and very helpful, friendly staff throughout the stay; doorman Joe particularly was very helpful with suggesting places to eat and how to get there. Location-wise, the... More 

Was this review helpful? Yes 1
Collins C, Manager at The Orchard Hotel, responded to this review

We're proud to be one of San Francisco's most eco-friendly hotels, so thanks for giving a nod to our green features. It sounds like you and the family had a wonderful visit, and I'm glad that our staff could be helpful in directing you to the best spots in the city. I hope you enjoyed your USA vacation and would... More 

Bayport, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We received a warm welcome when we checked in and continued to get smiles and helpful tips from the staff throughout our stay. This hotel is near Union Square so you don't have to deal with the crowds or noise of the Wharf, however, it is easy to get to the wharf via cable. We walked to the wharf a... More 

Was this review helpful? Yes 1
Collins C, Manager at The Orchard Hotel, responded to this review

There's no better welcome to a new city than a smile and a friendly face. So, it's great to hear that our staff and accommodations could help you feel comfortable upon arriving in San Francisco. It sounds like you had an excellent time sightseeing around the city and exploring the Wharf. I'd love to see you back next time that... More 

Hotel Review Summarization

What travelers say

  • Cable car(62)
  • Union square(48)
  • Great location(20)
  • Very clean(17)
  • China town(11)
  • Very comfortable(8)
  • Good size(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (29)

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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