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The Orchard Hotel

Certificate of Excellence
GreenLeadersGold level
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665 Bush Street, San Francisco, CA 94108
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The Orchard Hotel
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The Orchard Hotel
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The Orchard Hotel
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2,173 reviews from our community

Traveler rating
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    663
    126
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    15
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220
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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miami, florida
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the Orchard Hotel during March 2015. The staff was friendly, rooms were immaculate . I purchased a package thru Trip Advisor that included breakfast. Even though Agustin, the waiter, was really busy he offered courteous and prompt service. The breakfast was delicious!!! The hotel is located in the corner of Powell and Bush. The cable car stops... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the great review! We are very proud of our hotel and as you know from other guests who have reviewed us, we provide consistently clean, comfortable rooms backed up with solid customer service. We appreciate your compliments about Agustin. Will share with him your favorable feedback of his excellent services. Once again, thank you for taking the... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I really love the hotel,hospitality of the very nice. The room are so comfortable. Easy access to metro and around. We tried our breakfast in the hotel the food was good and every day we get local newspaper.

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for taking the time to review us. Your opinion is valued. We completely agree with you regarding our rooms, aren't they comfortable? Glad that you have tried and liked the breakfast and food in our restaurant. Please know that we are always here to serve you on your next visit to San Francisco. Ward regards Collins Chu More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very comfortable hotel with a great location. Chinatown and Union Square just a couple of blocks away within easy walking distance. Rooms are good size with all amenities. Staff very friendly and accommodating.

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you very much for your review! We are happy that we were able to accommodate your needs and that you have an excellent experience with us. Whenever you are returning to this beautiful city. We certainly hope we'll see you for another stay! Warm regards Collins Chu Front Office Manager More 

Somerville, Massachusetts, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We love this hotel! The staff are exceptionally welcoming, warm and pleasant. Every one of them has done a little extra to make us feel particularly well cared for in this exceptionally pleasant boutique hotel. The room was not only perfectly clean, but very pretty and calming in a neutral palette and hints of Art Deco in some of the... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at our hotel. While we are happy to hear that you have liked our tastefully appointed guest room. We couldn’t have said it better ourselves. Our location as you mentioned in your review, simply cannot be beat with convenient access all kinds of activities. Guest service is one of our best qualities.... More 

UK
Top Contributor
339 reviews 339 reviews
83 hotel reviews
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed in a range of hotels in San Francisco over the years and decided to book The Orchard Hotel on the strength of the reviews, we were not disappointed. Our room on the 10th floor overlooked Bush Street but was extremely quiet. Housekeeping are excellent, our room was serviced promptly each day and always to an outstanding standard!... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

What a great review! We are thrilled to hear that we did not disappoint you. Knowing that we've got your recommendation in our pocket is definitely something we're thankful for. It's always pleasant to hear when a guest was able to enjoy their stay with us. We sincerely hope to see you again in the soonest future. Warm regards Collins... More 

Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely clean hotel, staff always friendly and very welcoming. Room was very spacious and clean. Location couldn't have been better, two blocks away from Union Square and easy to reach all parts of San Francisco from here either by walking or public transport. There are no bad words to say about the staff, very friendly and welcoming. One day I... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for choosing to stay at The Orchard Hotel during your recent visit to San Francisco. We appreciate very much your time sharing with us the experience of your stay. As you have mentioned the location is pretty stellar with convenient access to the Financial District and all kinds of activities. We are glad to hear that you have... More 

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The Orchad is very well located if you're in SF for business with your head office being in the FiDi. It's not too far away from a BART station, so if you would like to save $40 on transport from the Airport, keep that in mind (or if you arrive/leave on the New Year Chinese parade ... my colleague missed... More 

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for your response. We are delighted to know that the staff, location and service you received at the Orchard Hotel made you stay a memorable one. We have to agree with you, our location suites all travelers. Business, leisure, vacation...etc you name it. we are delighted that we were able to accommodate your needs while staying with us.... More 

Indiana
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice small hotel. Lobby cute but cramped. A boutique hotel for sure. Comfortable beds and pillows and huge bathrooms. Used valet for parking but unloading zone in front of hotel is very limited. I would stay here again.

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thanks for the review, we really appreciate you taking the time to do this. yet, to hear that you will be staying with us again makes us even more grateful. We are happy to hear that you have an enjoyable stay with us. We look forward to welcoming you back to The Orchard Hotel in the soonest future. Warm Regards... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very nice stay at Orchard. The hotel has a great downtown location slightly removed from the crowds, which was ideal. We didn’t look into valet, but parked at a garage nearby which was perfect. I have to say i am a big fan of green hotels, and it was the main reason we booked this hotel (besides... More 

Was this review helpful? Yes 3
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We are thrilled to read you had a nice stay with us. Thank you for the kind words and commending us on our efforts as an eco-conscious hotel. We truly value your comments. Please rest assured, we have taken your feedback very seriously and have addressed to the concerned departments and personnel on how we could improve our efforts be... More 

Ottawa, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay at this hotel. It was quiet, yet within easy walking distance (as long as one could manage the hills) of the downtown, Chinatown and one cable car route was just at the corner. The staff were very helpful and courteous. The mattress and pillows were the most comfortable I've experienced in a hotel. I frequently... More 

Was this review helpful? Yes 2
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the great review! We are happy to know that the staff, location and services you have received at the Orchard Hotel made your stay an enjoyable one for all these right reasons. We appreciate your feedback. Rest assured, they have been addressed to the concerned personnel and department for attentions and improvements. We strive to provide our... More 

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Staying in Union Square

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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