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The Orchard Hotel

3.5 of 5 665 Bush Street, San Francisco, CA 94108
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Certificate of Excellence 2014
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The Orchard Hotel
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The Orchard Hotel
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2,160 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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  • French first
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Singapore, Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Arrived Last May, 2014 to stay for 5 nights while visiting San Francisco. Location is good, near to key shopping areas like Macy's etc. Service was slightly lacking. Had an issue with the in-room safe making a buzzing noice and hotel staff could not do anything about it as the technician had gone back for the night, therefore we had... More 

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for your comments of your recent stay at our hotel. While we are happy to hear that you have liked our convenient location, your overall experience was disappointing due to deficiencies in other areas. In order to regain your faith to the Orchard Hotel, I invite you to contact me directly in making your next room reservation. I... More 

Paris, France
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an early arrival, the staff was very friendly in order to accommodate us as soon as possible. The hotel is situated 5 min walk from Union Square and 2min from Chinatown gate. The rooms are very clean and spacious. A very big bathroom for San Francisco. It is equipped with a minibar and a safe. unfortunately there is... More 

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the great review! We are happy that we were able to accommodate your needs and service have received from us have made your stay a memorable one for all the right reasons. We are proud of ourselves to provide consistently clean, comfortable rooms backed up with excellent customer service. If you ever find back to San Francisco,... More 

El Dorado Hills, California
Contributor
14 reviews 14 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at the Orchard on business twice now. Really nice location just off Chinatown gate and close to the Financial District. Away from the tourist hustle of Union Square but close enough to walk to everything. Also, there are 3 or 4 nice French restaurants within a few blocks. The hotel itself is an older building, nicely restored.... More 

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Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at the Orchard Hotel. Our location as you have mentioned in your review, simply cannot be beat. Shopping, sightseeing, Financial District… are all within a stone’s throw from our front doors. We are also pleased to hear that you have liked our room and found it well equipped with nice amenities. We... More 

Dallas, Texas
Top Contributor
106 reviews 106 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of The Orchard is AMAZING...just off Union Square at Powell & Bush with a cable car route at the corner. It offers the character of an older hotel with the amenities of a new property. Rooms and bathrooms are sizeable and immaculate, with comfortable beds and free Wifi. Overall a great stay with a friendly staff.

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thanks so much for your review! We have to agree with you that our location suites all travelers with convenient access to all kinds of activities. We are delighted to know that you have had a great stay and found our staff friendly. We appreciate your kind words and commending us on our efforts as an eco-conscious hotel. We sincerely... More 

Somerville, Massachusetts
Top Contributor
113 reviews 113 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for five nights during a recent visit to SF. Location is fantastic with about 10 minutes to Moscone Center and you are right in the heart of Union Sq with access to every restaurant imaginable. The staff were beyond helpful and the one issue I had (plug in sink broke), was fixed while I was out one... More 

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Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for taking your time to share your experience during your recent stay at the Orchard Hotel. It's really great to hear that you have enjoyed your stay with us. It's always good to know that our guest liked our amenities, so we are happy that you were able to enjoy our convenient location, and found our staff were... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have had very good experience with this hotel starting from booking our two connecting rooms to checking in to valet parking to getting directions and recommendations for restaurants etc. The staff were all extremely friendly like Phil, Randy, Alfonso, Cornell and the courteous ladies manning the reception. The rooms are clean and tidy and the bath room of surprisingly... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you very much for your comments. We are glad that you found us to exceed all of your expectations. Phil, Alfonso and Cornell are great team members and you were in great hands with them during your stay. We can’t help but agree with you on our location. The shopping, the restaurants, the sightseeing… The only decision you really... More 

Philadelphia
Top Contributor
89 reviews 89 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

I have only positive things to say about this place. This was a very special trip for my mother and I. Although my real purpose for being in San Fran was to present at a conference, I ended up inviting my mother with me because my father just died, and it was always his dream to take her here. This... More 

Was this review helpful? Yes 3
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the gracious review on our property, specifically our staff. I must admit, we are extremely lucky to have a team of employee’s that sincerely care about our guest and their experience. From the Front Desk, Housekeepers to the Restaurant servers… We are work together as a team with one goal in mind, YOU! We are pleased to... More 

Tel Aviv District, Israel
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

A lovely little hotel at the heart of everything. just two blocks from union square. Very clean and well maintained. Very helpful staff. This is a boutique hotel, so don't accept too many amenities and the lobby is only functional. The hotel is at Nob hill's slopes there is some climbing but not that bad.

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the great review! We are thrilled to hear that you have experienced a warm welcomed from us throughout your stay. Our staff is our pride and joy. We are glad that they have assisted you during your entirely stay and that you found our room clean and very comfortable. Thanks again for staying with us. We look... More 

Snoqualmie, Washington, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only positives about my stay. Room was very clean. Bed was extremely comfortable. Desk staff was professional and helpful. The location is steps from Union Square, the trolley, and so many other sights. It was a wee bit noisy at times, but nothing terrible for being the the hub of the city.

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the kind review! We are delighted to hear that your stay was a great one. Knowing that you were able to utilize our location to explore all the amazing sights San Francisco has to offer is really fantastic. We are also happy to hear you have liked our well-appointed guest room. Whenever you are planning your way... More 

Hong Kong
Top Contributor
56 reviews 56 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If what you're looking for is a clean, functional, reasonably-priced base in a great, central location with good-sized rooms, then the Orchard will suit you fine. Don't expect much in the way of character or personality, but with Union Square, Chinatown, and those magical cable cars virtually on you doorstep, who needs to spend too much time indoors ? The... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at our hotel. While we are happy to hear that you have liked our convenient location, and glad you also felt the room lived up to your expectation. We value your feedback, positive and negative, allows us to improve our service and offerings to our guests and to that, we are grateful.... More 

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Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Union Square
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Orchard Hotel 3.5*
Number of rooms: 105
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco
Hotel Style:
#6 Romantic Hotel in San Francisco
#7 Green Hotel in San Francisco
#10 Business Hotel in San Francisco
#10 Family Hotel in San Francisco

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Staying in Union Square

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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