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The Orchard Hotel

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GreenLeadersGold level
665 Bush Street, San Francisco, CA 94108
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The Orchard Hotel
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The Orchard Hotel
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2,187 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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Marrickville, New South Wales, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm aware of the advertising that goes on in the lobby that refers to tripadvisor and encourages reviews, but I wanted to give my honest opinion, after spending some time in other hotels, too. The Orchard was the best place we stayed at. I was happy with everything (we stayed in a Grand room). The room was surprisingy spacious and... More 

Was this review helpful? Yes 2
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you very much for your excellent and honest review! Knowing that we become your best place to stay at is music to our ears. We are happy that we were able to accommodate your needs and that you thought we were an excellent value. At the Orchard Hotel, Guest service is one of our very best qualities. We focus... More 

Havertown, Pennsylvania
Top Contributor
62 reviews 62 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here three nights while visiting my son. They upgraded us to a suite, everything was clean and comfortable and the staff couldn't have been nicer. Even the manager took the time to introduce himself and to make sure all was well. Great location right next to cable car stop. The cable car runs late and starts early so... More 

Was this review helpful? Yes 2
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you very much for your response. We are happy to know that our entirely team members, location and service you have received at the Orchard Hotel made your stay an enjoyable one. It is always our goal to provide consistently clean, comfortable room and excellent customer service to all of our guest. Your comment makes us feel like we... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The staff was friendly but the hotel is very average. The room we stayed in was dated and small. The menu for room service contained only two items. The location is descent and the price is okay for what you get. The past reviews are a bit hyped up for what it is and we reserved the room based on... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for taking the time to write us the review. We are disappointed to hear that your overall experiences at the Orchard Hotel is only an average. While we are happy to know that you have found our staff friendly and the location is descent. In order to regain your faith to the hotel, please contact me directly in... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Orchard hotel for one night and wish I could stay much longer. It is a surprising hotel at the Union Square area, with high quality of facilities and a great service. Everything at the Orchard Hotel look as a result of a very thorough thought looking for ways to make their gusts feel comfortable.

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the great review! We are delighted to hear that the staff, location and the service you received have made your stay a memorable one. We are happy that we were able to meet with your needs and that you thought we were an excellent value. Anytime, you find yourself coming back to the city. We hope that... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is well located, nearby Union Square shopping, a few step away from Chinatown, near major cable line, tramway and BART. Multiple services nearby. Clean and quiet. I would go back and have recommended that hotel to fellow travelers.

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We really appreciate you taking the time to write the review, We love reading reviews when they end with a promise to return. it makes us feel like we have accomplished what we set out to do, which is keep you coming back!. Thank you ever so much for the high recommendation. We look forward to seeing you again soon.... More 

Los Angeles, California
Top Contributor
324 reviews 324 reviews
77 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked two rooms at The Orchard Hotel for my business associate and myself. This hotel is ideally situated if you are visitng San Francisco on holiday, or for business downtown. It is about 2 blocks North of Union Square, and about 2 blocks West of the Chinatown gate. It is surrounded by shops and restaurants of all categories, no... More 

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for choosing the Orchard Hotel as your preferred accommodation during your recent visit to San Francisco. We appreciate very much your time sharing with us the experience of your stay. While we are happy to hear that you have liked our tastefully appointed guest suite. We have to agree with you, the location really doesn't get any better.... More 

Charleston, South Carolina
Top Contributor
102 reviews 102 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a little nervous about staying at a non-chain hotel. We got the room plus parking package because we had a rental car. We were pleasantly surprised with our stay! The staff is exceedingly friendly and professional especially the doormen Phil and Alfonso. They were helpful and answered all our questions. The front staff was helpful too. Our room... More 

Was this review helpful? Yes 2
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at the Orchard Hotel. Knowing that we have gotten your recommendation is definitely something we are thank for. We are thrilled to hear when our guest is able to enjoy our amenities and take full advantage of our location to explore this beautiful city. Thank you for the compliments to Phil and... More 

Stevenage, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here in February and would definitely stay here again. It was our first trip to San Francisco. The Orchard Hotel is located on the corner of Powell and Bush - a perfect location. The staff was genuine; friendly, smart, competent, and helpful.

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We are so happy to hear your first trip to San Francisco was a success; this is such a great city. We are also thrilled to hear our hotel was a part of that positive experience. In addition to our convenient location, guest service is one of our best qualities. Our team is truly one of a kind. They are... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Completely loved being in san fran, found the hotel location really good- close to underground (bart), main bus routes. Loved being so close to union square, with convenience stores nearby and good restaurants. In all honesty, the room wasn't to my personally preference- I prefer a more updated look and felt that room was a little old - saw the... More 

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at our hotel. We are happy to know that the staff, location and service you have received made your stay a memorable one. We are very proud of ourselves as you and other guests have reviewed us, we provide consistently clean, comfortable rooms and excellent customer service to with your expectations. Thank... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing location. You're two blocks from Chinatown, walking distance to Union Square & Grace Cathedral, and the cable cars stop right at the corner so it's easy to get to Fisherman's Wharf and Market Street. My hotel room was spacious and clean. The bed was also comfortable and I didn't have a problem with noisy neighbors or city noises. The... More 

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you kindly for the great review! We are delighted to hear we have not disappointed you . And is even more excited knowing that you will be staying with us when you return to San Francisco next year. You certainly said it best with "location". You can't beat where we are positioned downtown. Glad to hear that you have... More 

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Staying in Union Square

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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