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All 236 San Francisco hotels

The Orchard Hotel

3.5 of 5 Hotel   |   665 Bush Street, San Francisco, CA 94108 (Downtown)
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92%
Ranked #8 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
H.J T
  • Reviews (2,004)
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2,004 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 5 nights at the orchard hotel over the 4th July holiday for honeymoon. Check in and check out were really easy, our room was great and the staff couldn't of been more helpful. Nothing was too much hassle for them! From the front desk to the doorman or concierge they all went out of their way to help. What... More

Was this review helpful? Yes 1
Los Angeles, CA
Top Contributor
179 reviews 179 reviews
30 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent 3 comfortable nights in a deluxe king on the 9th floor - great bed, clean, spacious, quiet room and bathroom with lovely bathrobes. Turn down service and small chocolates every evening. Very friendly reception and doorman. Be prepared to walk up a hill to Bush Street from Union Square. The only issue was when we checked in was... More

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Chattanooga, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My new wife and I stayed here on our honeymoon for 3 nights, and the staff and location were outstanding. Everyone we spoke to was super helpful and friendly. The hotel is located just a few blocks from Union Square and Chinatown, which also made public transportation very easy with our Muni pass which was recommended by the staff! Great... More

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Congratulations on your honeymoon! We want to express you our sincere appreciation for choosing to stay with us on your special occasion. San Francisco is such a great city. We are thrilled to hear our hotel was a part of that positive experience. We are glad that you have liked the hotel location and are pleased with our overall services.... More

Sterlig, IL
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just spent 5 nights in this hotel and thought it was almost perfect!!! The staff is wonderful, very friendly, always smiling, always saying hi, asking to help with just about everything. We had a problem when we arrived with our room key not working, no issues at all, they promptly gave us another room, even 3 floors higher which... More

Was this review helpful? Yes 4
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for your gracious rating on our property and staff. At the Orchard Hotel, exceptional guest service is the foundation of our promise to our guests; we strive to provide every guest with consistent and exceptional experiences, from service to amenities and products. By reading your review, it sounds like that we have somehow achieved our goal during your... More

Daphne AL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon arrival the staff immediately worked very hard to make us feel welcome and important. Because we had a car w a top carrier Carrie moved us, upon request, to the street-side so that we could monitor it from our room. Eventually we took it off and Carrie graciously helped me find a safe location in the hotel so we... More

Was this review helpful? Yes 2
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the gracious review on our property, especially our staff. We must admit, we are extremely lucky to have team of employees’ that sincerely care about our guests and their experience. They really go above and beyond the call of duty. Our focus is making sure your stay from beginning to end is perfect, and it sounds like... More

Edmonton
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Clean and attractive rooms, friendly front desk staff, very helpful doormen (especially Cornell, who gave us great walking route suggestions), perfect location as walking distance to BART and buses/trolleys, soundproofed rooms (except for the odd loud traffic in front), comfy pillows with king sized bed and good housekeeping. Never tried the restaurant, so cannot say anything about that. No criticism... More

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at our hotel. Aside from the location, we would say our staff is what makes the Orchard Hotel so special. They are indeed one of a kind. Caring, sincere and always willing to help a guest in any way that they could possibly manage. We promise you to share all of your... More

Seattle, Washington
Top Contributor
126 reviews 126 reviews
25 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleased with the Orchard. Accommodations: The rooms are spacious, beds are super comfy, bathrooms are also spacious, plenty of hot water. No real noise issues, other than a little traffic noise during morning rush hour (we were on the 9th floor). Good insulation. Only negative is that the carpet seemed to need a good cleaning. Staff: Excellent... More

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the great review! I know we have said this a dozen times, yet we consistently hear such great feedback regarding our staff. We can’t help but repeat ourselves, our staff is outstanding. Not only are they great at doing the necessary daily business, but it’s the extra attention hat they all seem to constantly put forth. We... More

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great Hotel! Very clean and well maintained. It is located right next to China town. The doormen and concierge were very helpful in recommending restaurants and setting us up with a day trip to Sonoma wine country. They are true to their word with being environmentally friendly. Low flow shower, lights and air conditioning are activated only when the room... More

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Congratulations on your wedding and honeymoon! We want to express you our sincere appreciation for choosing to stay with us on your special occasion. We are glad that we did not disappoint you. Your overall experience was met to your satisfaction. We appreciate very much your kind words and commending us on our efforts as an eco-conscious hotel. It’s always... More

El Paso, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was way more than I expected. The staff were very nice and professional, and the hotel is beautiful and super clean. Our room 401 was super! It was quite spacious, and the bathroom was a treat. Lots of space to move around in. The hotel is conveniently located in the Union Square area. Many attractions and transportation stops are... More

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for taking the time to share your experience. We are so happy to hear your first trip to San Francisco was a success; this is such a great city. We are also thrilled to hear our hotel was a part of that positive experience. We believe we really have a lot to offer our guests when they stay... More

Haarlem, The Netherlands
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I stayed four nights and found it was a nice clean personable hotel. Centrally located so that for someone who likes walking you can easily get to anywhere in any direction.15 minutes to Moscone, 30 minutes to Fishermans Wharf.

Was this review helpful? Yes
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you kindly for the great review! You certainly said it best with the location. You can’t beat where we are positioned downtown with convenient access to all kinds of activities. We are happy to hear that you have found the hotel very nice, clean and personable. Glad that you have enjoyed your stay with us. Look forward to seeing... More

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Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Orchard Hotel 3.5*
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#3 Green Hotel in San Francisco #4 Romantic Hotel in San Francisco #12 Business Hotel in San Francisco #14 Family Hotel in San Francisco
Hotel Class
Number of rooms
105

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