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The Orchard Hotel

3.5 of 5 665 Bush Street, San Francisco, CA 94108
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The Orchard Hotel
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The Orchard Hotel
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2,068 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently spent three very nice nights at The Orchard, largely based on TA recommendations. The room was quite nice, roomy enough and quite clean. We had one housekeeping call which was responded to immediately. Breakfast was nice but we only tried it once due to the presence of two local spots within a block or two. Staff were very... More

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Tomball, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed in San Francisco multiple times and I loved staying at The Orchard. Very friendly staff, spacious, clean rooms, beautiful decor, and centrally located for a downtown hotel. The only meal they serve is breakfast but that was very nice, and there is a great 24- hour diner nearby (as well as other restaurants) which accommodated me after... More

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Hobart Tasmania
Top Contributor
61 reviews 61 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We had planned to catch a train from NYC to San Francisco but decided to cancel as we were "over" Amtrak. Our booked hotel in SF was unable to accommodate us for the three extra nights so we managed to get a room at the Orchard. Not disappointed. Nice room, good location, lovely staff (with one exception). The concierge was... More

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Chicago, Illinois
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked Orchard through Expedia's Hotwire-like section where you only know location and stars, cross your fingers, and book a non-refundable reservation without knowing the hotel's name. I ordinarily wouldn't do this, but I was booking a couple of weeks before Dreamforce (135k attendee conference) and nice hotel prices in the area were about $800/night. The Expedia deal was about... More

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Bakersfield, California
1 review
5 of 5 stars Reviewed 1 week ago

Great boutique hotel! Located two small blocks north of Union Square but so close you might as well have been at Union Square. Just steps away from a cable car stop and the Dragon Gate Entrance to Chinatown...you cant beat this location for convenience for these attractions! I stayed here with my wife and daughter so we could attend the... More

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Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Your review was great! Thank you so much for the wonderful feedback. We agree with you that our location is fantastic: shops, restaurants, sightseeing and transportation all within a stone’s throw from our front door. For the most part San Francisco is a very safe city and worth exploring on foot if you have the time. We appreciate your compliment... More

San Francisco, California
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Orchard Hotel on Bush Street for 3 nights, when the weather was in the 80's. The air conditioning worked extremely well and was complemented by an efficient air purification system. Our stay was further enhanced by the very attentive staff. We were particularly impressed by the "head barman/waiter", who made sure that we were well catered... More

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Collins C, Front Office Manager at The Orchard Hotel, responded to this review

We appreciate your comments of your recent stay at the Orchard Hotel. We are pleased to hear that you have enjoyed one of our PURE rooms that offer guests a unique process which reduces the impact of germs, allergens and most irritants to our guests. The result is significantly improved air quality in the guestroom which is beneficial for every... More

Boston, Massachusetts
Top Contributor
91 reviews 91 reviews
29 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A tiny bit of disappointment on seeing the small lobby, but the room was spacious and very comfy. Nice dining room for breakfast and super service from a great staff. Perfect location near Union Square. You can hear the cable car!

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the review! While we realize that your first impression of our lobby was not favorable, we were happy that read that you liked our spacious and comfortable rooms. They are a very nice size for a typical downtown hotel and the cleanliness is unmatched. I often hear comments like yours about our restaurant. It is a wonderful... More

New York, NY
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for business in September. It has an excellent location right by Union Square, and the staff were exceptionally friendly. My room was very comfortable and clean, and there were several great dining options in the neighboring blocks. The hotel also had a comprehensive commitment to being environmentally friendly, which I really appreciate. I booked the... More

Was this review helpful? Yes 1
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for choosing to stay at the Orchard Hotel during your recent business trip here in San Francisco. As you mentioned, our location is perfect for all travelers whether they are here for business or leisure. We are glad that you found your room to be comfortable and clean, as this is integral to a great stay. Thank you... More

Plymouth Meeting, Pennsylvania
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here 10/3/14 -10/7/14 and have no complaints. Quaint hotel near Union Square and within walking distance to several attractions. Rooms were larger than I expected. Appreciate all the help and suggestions the staff provided from the moment we stepped through the doors to the moment we left. We forgot to provide Alphonso (concierge/valet) the keys... More

Was this review helpful? Yes 5
Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thank you for the gracious review about our hotel, and in particular the comments about our staff. We must admit that we are extremely lucky to have a team of hard working employees that sincerely care about our guests and their experience. We all work together with one goal in mind, your satisfaction. I will personally making sure that Alphonso... More

United States
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

With a cable car stop a few feet from the hotel and walking distance to many restaurants, Union Square, and Chinatown - this hotel combines a great location, reasonable rates (for San Francisco), very nice rooms, and great service for an excellent stay in San Francisco. If the restaurant had sourdough toast (they do not) all would be perfect. I... More

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Collins C, Front Office Manager at The Orchard Hotel, responded to this review

Thanks so much for your review! I have to agree with you, our location is fantastic. There are countless activities for you to explore from the hotel. As you pointed out, our hotel has well appointed rooms and the customer service each member of our staff exudes is genuine. Sourdough is a GREAT suggestion and we will speak to our... More

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Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Orchard Hotel 3.5*
Number of rooms: 105
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco

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