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Post Hotel

2.0 of 5
589 Post Street, San Francisco, CA 94102
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Post Hotel
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Ranked #170 of 234 Hotels in San Francisco
A recent review
3 of 5 stars Reviewed February 22, 2015
Amin A
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73 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cork
Contributor
17 reviews 17 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Checked in here hoping for the best and it didn't happen. We pretty much turned on our heels and booked elsewhere. What a dump. This unsafe building is a construction site and they act like a hotel charging full rate. Hanging wires, unfinished walls, banging and construction that seems to have been dragging on for months. Read the other reviews... More 

Was this review helpful? Yes 1
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. I hope you’ll return to see how we’ve improved upon the... More 

Phoenix, Arizona
Top Contributor
68 reviews 68 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a travel warrior and occasionally like to choose places that Expedia recommends, even low budget hotels. But make no mistake, this hotel is way worse than a low budget hotel. Just don't stay there! The place is dirty and under apparently cheap renovations that go on at all hours of the night. I arrived at 11:30 PM and... More 

Was this review helpful? Yes 6
Post H, Guest Relations Manager at Post Hotel, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed to be worse than a low budget hotel. I hope you'll accept our sincere apologies for the lapses in service and convenience that you experienced due to the ongoing construction and renovation process going on in our hotel. I am also terribly... More 

Travelers are raving about these San Francisco hotels

San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I recently stayed at the Post from 4-28 to 5-4 all in 2015.. I must say I am a young man of 36 and this is the first time in my life I've taken the time to write a review but based on the recent events at the Post I had to share although I doubt I'll have enough room... More 

Was this review helpful? Yes 1
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I am also so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Know... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 21, 2015

On march 20th i travel to san francisco what be in the city for weekend vacation i when to booking.com and look for hotel on lower nob hill area i and see this hotel i though because was next to the 5 start hotel this will be nice. But what where my surprice. When i arrive to the hotel at... More 

Was this review helpful? Yes 4
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We take all reports of lacking service and issues with amenities and accommodations... More 

Top Contributor
53 reviews 53 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 22, 2015

This hotel was under severe refurbishment and so imagine all the noises, smells and construction stuff being all around. However the location is pretty good. Staff are alright and don't expect anything just more than a room to sleep Better off in daytime

Was this review helpful? Yes 4
Post H, Front Office Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 14, 2015

Shared restrooms? It is down the hall and the shower/bath is also a few doors down. No a/c in the room. I see that they are renovating but that is no reason to issue and keep reissuing keys that are nonfunctional. I would rather stay in my car to sleep.

Was this review helpful? Yes 3
Post H, Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

Fribourg, Switzerland
1 review
5 of 5 stars Reviewed February 7, 2015

I spent many times at the Post, usually monthly rates, and I just love this place Very well situated downtown SF, the manager is taking care of everything, she is very professional The staff is very nice, specially René,Alfonso,etc...And this place is clean: the rooms,the facilities, plus there is a common kitchen which is so useful. I wish I'll never... More 

Was this review helpful? Yes
Post H, Manager at Post Hotel, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We are glad... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2015

It is a hotel in name only, tiny rooms. Tenants sharing a bathroom. Holes in the ceiling, holes in the walls. The old fashioned elevator might work. The halls were dirty. This is an apartment building with a couple of rooms for rent. If you want to experience what the Wild West might have been like, go for it. There... More 

Was this review helpful? Yes 1
Post H, Manager at Post Hotel, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay as you have encountered holes in the ceiling and walls, as well as dirty halls. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I have the chance to stay at post hotel and I have to say my experience there is wonderful, the location is great near everything, the staff is nice and helpful, the rooms are clean and comfortable, I rent one for over a year and I have nothing but good things to say!

Was this review helpful? Yes 1
Post H, Front Office Manager at Post Hotel, responded to this review

We are glad that you enjoyed your time with us here at The Post Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 6, 2015

Mind you , I was a return customer to this hotel as I travel to san fran for my family christmas vacation each year,,,but now i will never step foot in this hotel as long as one employee named BARON is employed here. First off__ In 1 year, this place has gone down hill and I mean not even livable... More 

Was this review helpful? Yes 4
Post H, Guest Relations Manager at Post Hotel, responded to this review

We really apologize for the inconvenience that you experienced with us, we are upgrading the hotel for elevation to better standards and we had announced that on all our partner web sites. As far as the heating system is concerned, it was working well and our front desk did come up to your room and he discovered the bathroom windows... More 

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