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Post Hotel

2.0 of 5
589 Post Street, San Francisco, CA 94102
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Ranked #171 of 234 Hotels in San Francisco
A recent review
4 of 5 stars reviewed 1 week ago
BristolCharles England
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82 Reviews from our TripAdvisor Community

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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (82)
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    (18)
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    (27)
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    (21)
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1 of 5 stars Reviewed 1 week ago

The room is very hot, no AC or fan. I requested a fan and they provided a small and dirty fan. We leave the window open to get some air but you could hear the cars and people yelling from outside. The internet comes and goes. No cold running water. The bed moves away from the headboard. No closet to... More 

Was this review helpful? Yes
Post H, Guest Relations Manager at Post Hotel, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. I also want to apologize for the lack of certain amenities in your room. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. More 

England
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A great find in downtown SF that is really convenient for exploring the city. Good restaurants and cafes all around and good transport links. Hotel staff very friendly and helpful. Room was very clean and quiet and had everything we needed. Bathroom was a good size, very clean and plenty of hot water - which we used sparingly as there... More 

Was this review helpful? Yes
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful as possible. It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience to restaurants. It means a lot to hear from guests who are satisfied with all... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed June 28, 2015

I have been staying at the Post Hotel for about two weeks and I really like it. Everyone here is friendly, and its location is perfect for exploring. There is construction going on, but everyone in the crew is nice, and I've never heard work going on at odd hours. The place is under construction, but that shouldn't stop you... More 

Was this review helpful? Yes 1
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. It is great to hear of how you enjoyed the value and the convenient location of our hotel! I'm so glad that our renovations did not interfere with your stay and that you enjoyed a... More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

The place itself doesn't look good at all, they are "fixing" everything in the floors so it looks kinda messy and smells funky everywhere. The guy at the reception is rude and you just won't feel any connection to even ask for a map!... The place is really noisy from the outside. The rooms however (at least mine), was clean... More 

Was this review helpful? Yes
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I want to apologize for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 19, 2015 via mobile

My boyfriend and I booked this hotel because it was in a nice location for a decent price, but once we arrived we turned right around and booked a different place (even though our rooms were non refundable). I'm not normally very particular when it comes to hotels, but this place was just that bad. The rickety elevator skipped our... More 

Was this review helpful? Yes 1
Post H, Guest Relations Manager at Post Hotel, responded to this review

We would like to apologize for the issues you had during your stay with us. We are very sorry about any inconvenience our remodeling may have caused you and rest assured that these changes were being made to make sure that we improve on our hotel to better serve you. Your comments are very important to us and we will... More 

Travelers are raving about these San Francisco hotels

Cork
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 18, 2015

Checked in here hoping for the best and it didn't happen. We pretty much turned on our heels and booked elsewhere. What a dump. This unsafe building is a construction site and they act like a hotel charging full rate. Hanging wires, unfinished walls, banging and construction that seems to have been dragging on for months. Read the other reviews... More 

Was this review helpful? Yes 4
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. I hope you’ll return to see how we’ve improved upon the... More 

Phoenix, Arizona
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed May 13, 2015

I am a travel warrior and occasionally like to choose places that Expedia recommends, even low budget hotels. But make no mistake, this hotel is way worse than a low budget hotel. Just don't stay there! The place is dirty and under apparently cheap renovations that go on at all hours of the night. I arrived at 11:30 PM and... More 

Was this review helpful? Yes 7
Post H, Guest Relations Manager at Post Hotel, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed to be worse than a low budget hotel. I hope you'll accept our sincere apologies for the lapses in service and convenience that you experienced due to the ongoing construction and renovation process going on in our hotel. I am also terribly... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 12, 2015

I recently stayed at the Post from 4-28 to 5-4 all in 2015.. I must say I am a young man of 36 and this is the first time in my life I've taken the time to write a review but based on the recent events at the Post I had to share although I doubt I'll have enough room... More 

Was this review helpful? Yes 1
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I am also so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Know... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 21, 2015

On march 20th i travel to san francisco what be in the city for weekend vacation i when to booking.com and look for hotel on lower nob hill area i and see this hotel i though because was next to the 5 start hotel this will be nice. But what where my surprice. When i arrive to the hotel at... More 

Was this review helpful? Yes 5
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We take all reports of lacking service and issues with amenities and accommodations... More 

Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed February 22, 2015

This hotel was under severe refurbishment and so imagine all the noises, smells and construction stuff being all around. However the location is pretty good. Staff are alright and don't expect anything just more than a room to sleep Better off in daytime

Was this review helpful? Yes 4
Post H, Front Office Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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