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Post Hotel

2.0 of 5
589 Post Street, San Francisco, CA 94102
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Ranked #171 of 234 Hotels in San Francisco
A recent review
5 of 5 stars reviewed 3 days ago
Mary L Pittsburgh, Pennsylvania
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Post Hotel for about two weeks and I really like it. Everyone here is friendly, and its location is perfect for exploring. There is construction going on, but everyone in the crew is nice, and I've never heard work going on at odd hours. The place is under construction, but that shouldn't stop you... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 1 week ago

The place itself doesn't look good at all, they are "fixing" everything in the floors so it looks kinda messy and smells funky everywhere. The guy at the reception is rude and you just won't feel any connection to even ask for a map!... The place is really noisy from the outside. The rooms however (at least mine), was clean... More 

Was this review helpful? Yes
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I want to apologize for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I booked this hotel because it was in a nice location for a decent price, but once we arrived we turned right around and booked a different place (even though our rooms were non refundable). I'm not normally very particular when it comes to hotels, but this place was just that bad. The rickety elevator skipped our... More 

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Travelers are raving about these San Francisco hotels

Cork
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 18, 2015

Checked in here hoping for the best and it didn't happen. We pretty much turned on our heels and booked elsewhere. What a dump. This unsafe building is a construction site and they act like a hotel charging full rate. Hanging wires, unfinished walls, banging and construction that seems to have been dragging on for months. Read the other reviews... More 

Was this review helpful? Yes 2
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. I hope you’ll return to see how we’ve improved upon the... More 

Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed May 13, 2015

I am a travel warrior and occasionally like to choose places that Expedia recommends, even low budget hotels. But make no mistake, this hotel is way worse than a low budget hotel. Just don't stay there! The place is dirty and under apparently cheap renovations that go on at all hours of the night. I arrived at 11:30 PM and... More 

Was this review helpful? Yes 7
Post H, Guest Relations Manager at Post Hotel, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed to be worse than a low budget hotel. I hope you'll accept our sincere apologies for the lapses in service and convenience that you experienced due to the ongoing construction and renovation process going on in our hotel. I am also terribly... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 12, 2015

I recently stayed at the Post from 4-28 to 5-4 all in 2015.. I must say I am a young man of 36 and this is the first time in my life I've taken the time to write a review but based on the recent events at the Post I had to share although I doubt I'll have enough room... More 

Was this review helpful? Yes 1
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I am also so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Know... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 21, 2015

On march 20th i travel to san francisco what be in the city for weekend vacation i when to booking.com and look for hotel on lower nob hill area i and see this hotel i though because was next to the 5 start hotel this will be nice. But what where my surprice. When i arrive to the hotel at... More 

Was this review helpful? Yes 4
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We take all reports of lacking service and issues with amenities and accommodations... More 

Top Contributor
55 reviews 55 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 22, 2015

This hotel was under severe refurbishment and so imagine all the noises, smells and construction stuff being all around. However the location is pretty good. Staff are alright and don't expect anything just more than a room to sleep Better off in daytime

Was this review helpful? Yes 4
Post H, Front Office Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 14, 2015

Shared restrooms? It is down the hall and the shower/bath is also a few doors down. No a/c in the room. I see that they are renovating but that is no reason to issue and keep reissuing keys that are nonfunctional. I would rather stay in my car to sleep.

Was this review helpful? Yes 3
Post H, Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

Fribourg, Switzerland
1 review
5 of 5 stars Reviewed February 7, 2015

I spent many times at the Post, usually monthly rates, and I just love this place Very well situated downtown SF, the manager is taking care of everything, she is very professional The staff is very nice, specially René,Alfonso,etc...And this place is clean: the rooms,the facilities, plus there is a common kitchen which is so useful. I wish I'll never... More 

Was this review helpful? Yes
Post H, Manager at Post Hotel, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We are glad... More 

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