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Post Hotel

2.0 of 5
589 Post Street, San Francisco, CA 94102
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1 room 1 adult
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Post Hotel
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98 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
10 reviews
3 of 5 stars Reviewed December 10, 2015

Location was not too bad and for the price it was reasonable. Cleanliness was good but the people at the reception wasn't very friendly. There was no kettle just a coffee maker and it was really difficult to boil water using it. Badly dehydrated during my stay for 2 weeks.

Helpful?
Thank Hazel_Tay
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am glad that you appreciated our accessible location, affordable rates and the cleanliness of our hotel. We sincerely apologize that you were not completely satisfied with our facilities and for the unprofessional behavior of our staff. Rest assured that we will have these issues looked into and resolve immediately. Thank you for your business and hope that you can... More 

Stockholm, Sweden
Level Contributor
110 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 29, 2015

Don't get alarmed by the hotel lobby and the hall way. It needs to get refurbished, thats clear. But the room I stayed in was newly renovated both the room and the bathroom. The location is great. Close to bars and shopping. The staff was helpful and very friendly.

Helpful?
1 Thank jimZon
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I hope you will accept our sincerest apologies for these... More 

Halifax, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 11, 2015

I agree with a previous post, the lobby is old & dirty and the lift is a bit frightening, really old with metal cage doors, I only went in it once. The carpet throughout was very dirty so I was pleased to find laminate flooring in the room. The bathroom was very clean and had obviously had new fittings, the... More 

Helpful?
1 Thank Karen H
Post H, Guest Relations Manager at Post Hotel, responded to this review

Hello Karen H, Thank you for your review. We take your suggestions to heart and we use them to continuously improve upon our guest experience. Again, we apologize for not being able to provide you with the hotel experience that you truly deserve. The fact that we have failed to do this is disappointing and we are determined to work... More 

Travelers are raving about these San Francisco hotels

Gothenburg, Sweden
2 reviews
2 of 5 stars Reviewed October 11, 2015

The good: - Close to union square - Free wifi - Quite cheap comparing to other hotels in SF The bad: - Toilett was not flushing so good, often some "stuff" came back up when flushing. needed to flush 1-2 times more because of this. - No airconditioning. We tried to open the window, but the street was very noisy.... More 

Helpful?
Thank Oratomom
Post H, Guest Relations Manager at Post Hotel, responded to this review

Hello Oratomom, We want our guests to enjoy their stay with us and to find our amenities to be accommodating and convenient. I am sorry that we failed to do this during your most recent stay. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon... More 

Mumbai (Bombay), India
Level Contributor
171 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed October 8, 2015

The hotel is in a very good location which is the only saving grace of the hotel. When I visited it was under construction so it was a mess. Plastic and dust everywhere, roof practically leaking. Extremely tiny room for which allowed only sleeping and breathing..

Helpful?
Thank geet219
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for sharing this review and I am so sorry to hear about the difficulties that you experienced with the ongoing renovation of the area and the inconvenience that you did experience, though I’m glad you found our location to be convenient. Know that your voice is important to us and that we are working hard to address these... More 

Florence, Italy
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 16, 2015

The entrance, lift and corridors were really old and dirty. The room was not very bad actually but the staff didn't attend clients at all. It is too expensive for what it offers (we paid 200 $ per night). It is very close to Union Square and this is the only real positive thing.

Helpful?
Thank Elena N
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again and that you'll finally be truly impressed with our improvements. More 

Stockton
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 10, 2015

We stayed at the Post Hotel over the weekend for a Birthday Excursion and I have to say - we really enjoyed our stay at this hotel! The gentleman at the desk (the same guy who's picture is in one of the negative reviews) was pleasant & helpful when checking us in. We stayed in room 322 (obviously refurbished recently)... More 

Helpful?
3 Thank rloro1977
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 23, 2015 via mobile

The room is very hot, no AC or fan. I requested a fan and they provided a small and dirty fan. We leave the window open to get some air but you could hear the cars and people yelling from outside. The internet comes and goes. No cold running water. The bed moves away from the headboard. No closet to... More 

Helpful?
2 Thank Evelyn G
Post H, Guest Relations Manager at Post Hotel, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. I also want to apologize for the lack of certain amenities in your room. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. More 

England
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 22, 2015

A great find in downtown SF that is really convenient for exploring the city. Good restaurants and cafes all around and good transport links. Hotel staff very friendly and helpful. Room was very clean and quiet and had everything we needed. Bathroom was a good size, very clean and plenty of hot water - which we used sparingly as there... More 

Helpful?
1 Thank BristolCharles
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful as possible. It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience to restaurants. It means a lot to hear from guests who are satisfied with all... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

I have been staying at the Post Hotel for about two weeks and I really like it. Everyone here is friendly, and its location is perfect for exploring. There is construction going on, but everyone in the crew is nice, and I've never heard work going on at odd hours. The place is under construction, but that shouldn't stop you... More 

Helpful?
2 Thank Mary L
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. It is great to hear of how you enjoyed the value and the convenient location of our hotel! I'm so glad that our renovations did not interfere with your stay and that you enjoyed a... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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