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Post Hotel

2.0 of 5
589 Post Street, San Francisco, CA 94102
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Ranked #167 of 233 Hotels in San Francisco
A recent review
3 of 5 stars Reviewed February 22, 2015
Amin A
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69 reviews from our community

Traveler rating
    5
    26
    18
    5
    15
See reviews for
6
14
18
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

On march 20th i travel to san francisco what be in the city for weekend vacation i when to booking.com and look for hotel on lower nob hill area i and see this hotel i though because was next to the 5 start hotel this will be nice. But what where my surprice. When i arrive to the hotel at... More 

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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 22, 2015

This hotel was under severe refurbishment and so imagine all the noises, smells and construction stuff being all around. However the location is pretty good. Staff are alright and don't expect anything just more than a room to sleep Better off in daytime

Was this review helpful? Yes 4
Post H, Front Office Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2015

Shared restrooms? It is down the hall and the shower/bath is also a few doors down. No a/c in the room. I see that they are renovating but that is no reason to issue and keep reissuing keys that are nonfunctional. I would rather stay in my car to sleep.

Was this review helpful? Yes 2
Post H, Manager at Post Hotel, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Your words mean a lot to us and will help us to recognize our weaknesses during the renovation process. We hope that you... More 

Fribourg, Switzerland
1 review
5 of 5 stars Reviewed February 7, 2015

I spent many times at the Post, usually monthly rates, and I just love this place Very well situated downtown SF, the manager is taking care of everything, she is very professional The staff is very nice, specially René,Alfonso,etc...And this place is clean: the rooms,the facilities, plus there is a common kitchen which is so useful. I wish I'll never... More 

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Post H, Manager at Post Hotel, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We are glad... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2015

It is a hotel in name only, tiny rooms. Tenants sharing a bathroom. Holes in the ceiling, holes in the walls. The old fashioned elevator might work. The halls were dirty. This is an apartment building with a couple of rooms for rent. If you want to experience what the Wild West might have been like, go for it. There... More 

Was this review helpful? Yes 1
Post H, Manager at Post Hotel, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay as you have encountered holes in the ceiling and walls, as well as dirty halls. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience... More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I have the chance to stay at post hotel and I have to say my experience there is wonderful, the location is great near everything, the staff is nice and helpful, the rooms are clean and comfortable, I rent one for over a year and I have nothing but good things to say!

Was this review helpful? Yes 1
Post H, Front Office Manager at Post Hotel, responded to this review

We are glad that you enjoyed your time with us here at The Post Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 6, 2015

Mind you , I was a return customer to this hotel as I travel to san fran for my family christmas vacation each year,,,but now i will never step foot in this hotel as long as one employee named BARON is employed here. First off__ In 1 year, this place has gone down hill and I mean not even livable... More 

Was this review helpful? Yes 4
Post H, Guest Relations Manager at Post Hotel, responded to this review

We really apologize for the inconvenience that you experienced with us, we are upgrading the hotel for elevation to better standards and we had announced that on all our partner web sites. As far as the heating system is concerned, it was working well and our front desk did come up to your room and he discovered the bathroom windows... More 

California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 7, 2014

A friend booked this hotel as all others in the area were booked. Based from the photos from the website the rooms seems to be clean with no frills, acceptable for one night. Upon arrival to the hotel, was a bit afraid to even go to the room. The sheet rock was missing from the walls in the corridors, the... More 

Was this review helpful? Yes 5
Post H, Guest Relations Manager at Post Hotel, responded to this review

We apologize for the inconveniences that you experienced due to the ongoing renovation process in our hotel. The staff hired for the work in our property are all licensed and we hold city permits for the renovation. We had also announced on all our partner websites that our property is undergoing renovation. We hope you'll return to see how much... More 

Auckland, Auckland, New Zealand
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 12, 2014 via mobile

Super close to Union square, you are a walking distance to the trams and major shopping district. Friendly staff. Clean rooms and loved the bathroom. They are currently renovating but I am sure they will look extra fab afterwards. Ceiling fans in the room keep you nice and cool. Wifi provided. Also the cheapest all day parking is just next... More 

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Post H, Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. It means a lot to hear from guests who are satisfied with all of our services and amenities.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

We had an en-suite room on the 4th floor for 1 week in November. Our first impressions of the place weren't good, the front desk was cluttered and the building was undergoing maintenance, so there was lots of holes in the ceilings of the corridors and plastic on the carpets. However, after spending a night there and returning to find... More 

Was this review helpful? Yes
Post H, Manager at Post Hotel, responded to this review

Thank you for your review, your feedback, and your comments regarding your stay. It means a lot to hear from guests who are satisfied with all of our services and amenities. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your... More 

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Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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