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Luz Hotel San Francisco

725 Geary Street, San Francisco, CA 94109
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Luz Hotel San Francisco
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28 Reviews from our TripAdvisor Community

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San francisco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

First of all, I am a resident of this hotel, one of the few. Mostly we get travellers and students from all over. The owner of this hotel has put a significant amount of work into this place, and has single handedly set a standard of gentrifying this neighborhood for the better. The location is the upper Tenderloin, so its... More 

Helpful?
Thank Albonian
York, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 13, 2015

It makes me sad to review this hotel so badly because it's a small place and obviously family-run. But I WISH I'd known this before booking because staying here ruined part of my holiday. San Francisco was the first stop on our USA road trip and it's quite an expensive city - I was also looking for independent places to... More 

Helpful?
4 Thank Alicia W
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Hi Alicia, I really felt bad for you and I'm so sorry that your vacation got ruined because of what happened. That was totally unexpected. Although we know that even one bedbug get in the room however it got there, it multiplies fast and you don't know when they will make the move to strike. We take this problem very... More 

Queensland, Australia
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 7, 2015 via mobile

Given how expensive SF is and how much good downtown hotels are we were reasonably pleased with this place however, do not expect luxurious surroundings. We had a room with a bathroom and there is only a curtain to separate the two and quite literally, no room to stretch out. With two suitcases and travel bags the room then becomes... More 

Helpful?
Thank box_30
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Hi Guys, thank you so much for your feedback. We know the room is small and actually it has a pocket door that now we made it much easier to open and close. Based on reviews, thanks to all who let us know including yourself, we decided to turn this room to a single with private bath occupancy effective December... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 1, 2015 via mobile

I stayed here 2 nights with my friend in San Francisco and is was okay. I just wish they had AC inside rooms Staff is nice and friendly Bed really comfortable It's around a safe area and close to everything suck as downtown and shopping mall

Helpful?
Thank Ephran S
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Hi Ephran, thank you so much for staying with us. Hope to see you again soon. More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2015 via mobile

We stayed here for 5 nights while in San Francisco. We chose it due to the good reviews and that it was so cheap in comparison to other hotels in the same area. The front desk was very helpful and couldn't do more to please and make your stay as comfortable as possible. A little noise at night but to... More 

Helpful?
Thank BenLeonard1991
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Hi Ben, thank you and please do come back. We are adding sound proofing in each room. Of course we can only do it one room at a time and when the room is vacant for at least 2 days. Hope to see you again and please let us know again if you noticed the differ Take carerence. More 

Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 24, 2015

The staff was very friendly and made me feel right at home. I was evenly surprised with the decor for my birthday. I would recommended this hotel and would stay here if i were to visit SFO again. Convenient location to the Cable Cars, Lombard Street, Fisherman's Wharf, Pier 39 and Union Square.

Helpful?
1 Thank Rondonny
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Thank you so much for staying with us and glad you got to spend your birthday here in San Francisco. Hope to see you again. More 

Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 23, 2015 via mobile

We are travelling on a budget and this was the cheapest SF hotel we could find that didn't have awful reviews. We stayed in a double room with private bathroom which was small but comfortable and clean and seemed to be recently renovated. However, we were at the end of a corridor with three other rooms also clustered at the... More 

Helpful?
2 Thank AKR234
Ver C, General Manager at Luz Hotel San Francisco, responded to this review

thank you so much for staying with us. Hope to see you again. Take care More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2015 via mobile

Hi, I just stayed here & it is one of the worst hotels I've stayed in, the noise at night is awful from other guests you can hear everything, there is no bathroomin the rooms you have a communal one and shower also, I would Defo not recommend.

Helpful?
2 Thank Cathyhen85
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Sorry that you felt the way you did. You booked a room for 2 people with a shared bath at $75 per night. I wish you let us know upon arrival that you did not realize that the room you booked was a room with a shared bathroom. We could have moved you to a room with a private bath... More 

Melbourne, Australia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2015

In a city that is expensive for hotel rooms downtown the Luz is a gem. Good value for money, friendly staff and great location just a few blocks from Union Square. Sure there are a few homeless people doing it tough on the street outside, but they are not threatening and remind you how lucky you are to be able... More 

Helpful?
Thank carl g
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Hi, thank you so much. You are very kind in your review. Our goal is for our guest to be comfortable like you are at home. We are not a hotel of luxury. We want to be a hotel of comfort and affordability. We still have a lot to improve and everyday is a work in progress. Hope to see... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2015 via mobile

Myself and my partner stayed here, when we arrived we were questioning it by judging outside but once we got inside it was lovely, comfortable beds, staff so nice, didn't like the idea of shower and toilet outside the room you had to walk down hall to go to it, open shower for both male and Female same goes for... More 

Helpful?
Thank Shannon O
Ver C, Owner at Luz Hotel San Francisco, responded to this review

Hi, thank you so much for staying with us. Hope to see you both again. Take care. More 

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