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All 236 San Francisco hotels

Hotel Mark Twain

3.0 of 5 Hotel   |   345 Taylor Street, San Francisco, CA 94102
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Hotel Mark Twain
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Ranked #143 of 236 hotels in San Francisco
A recent review
5 of 5 stars reviewed 6 days ago
Tammy W Oakland Park, Florida
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500 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Oakland Park, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were in SF for my brothers wedding and we all stayed at Mark Twain and the reception was held there as well. Had a wonderful stay, the staff is AWESOME and lots of fun...The GM put together the reception and did an extrordinary job. We had quite a group with us and we truly enjoyed ourselves. Yes, there are... More

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California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Were in town for a professional convention at the Hilton across the street. Our room was closer to the action than those staying at the Hilton at a fraction of the cost! hotel Mark Twain was charming. Our room was small but super clean and quiet. Beds were comfortable. Staff was amazing and we never had to wait in line... More

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Craig, Alaska
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My mom (65) and i (35) stayed here for 5 nights in early march and were delighted with the accomodations for the price. After reading other reviews we were a little wary, but if you avoid going to the right out the door and head toward union square or take a left out of door it is fine. The room... More

Was this review helpful? Yes 2
Mark D, General Manager at Hotel Mark Twain, responded to this review

We are glad you enjoyed your recent stay with us while in San Francisco at Hotel Mark Twain. we know all of our guests have many choices in selecting accommodations and we are happy you decided upon non our amazing hotel. We hope to welcome you back in the near future should, your travels bring you back to San Francisco,... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A little hidden hotel with a lot of charm. When you enter the lobby of this hotel San Francisco's outside disappears. Really nice accommodations and friendly staff. It is located next door to a homeless shelter but you really wouldn't notice it. Very good location a couple of blocks from Union Square. Very Happy.

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Mark Twain, responded to this review

We are happy you enjoyed your recent stay with us and our location cannot be beat. Blocks to award winning shopping on famed Union Square, and our proximity to public transportation. We are so glad you enjoyed your stay with us and hope we can welcome you back in the near future. We have an amazing remodel to all our... More

Venice, Italy
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 8, 2014

The location was great to visit the city. The room was really small but it was clean and had everything we needed. The personell was really kind and helpful, they printed some tickets for us and kept our luggage for a whole day after we checked out. The wifi was a bit slow

Was this review helpful? Yes 1
Mark D, General Manager at Hotel Mark Twain, responded to this review

Thank you for the kind words and expressing your pleasure with our front desk agents. We pride ourselves in providing all or guests with memorable experiences. We hope if you future travels bring you back to our amazing "City on the Bay", you will again choose the Hotel Mark Twain. Regards, mark Dean General Manager More

Ottawa
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2014

This hotel is centrally located and great for walking the city. It was recommended to me by a friend a few years back and I've been recommending it to others I know visiting SF. I've only been here once, but was impressed with the great value this hotel has too offer.

Was this review helpful? Yes 2
Travel4fun94102, General Manager at Hotel Mark Twain, responded to this review

Thank you so much for the nice review of the Hotel Mark Twain. We are happy you liked our hotel, value and location. It is great to hear you enjoyed your stay with us and thanks for recommending us to your friends. We have an amazing staff of associates and we pride ourselves on providing best in class guest service.... More

Sydney, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 2, 2014

Pros - - nice vibe in the lobby - I thought the bathroom was cute - The staff, they were so kind and friendly. They really gave the place a great vibe. The guy that welcomed us was so fun and happy. The bartender heard me coughing and heard my boyfriend tell him I was sick. He made me a... More

Was this review helpful? Yes 3
Travel4fun94102, General Manager at Hotel Mark Twain, responded to this review

Thank you for your recent TripAdvisor review. We are happy you enjoyed your stay with us, it is nice to hear your comments regarding are helpful staff. All of our associates love providing great guest service and we take extra care to provide extra customer service training in all areas of our hotel. I wanted to apologize for the noise... More

Perth, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

What more do you need? Decent price, close to public transport, restaurants and shops. Friendly staff. One tip, turn left out the hotel door not right other wise you may find yourself mingling with some shady characters.

Was this review helpful? Yes 4
Travel4fun94102, General Manager at Hotel Mark Twain, responded to this review

Thank you for your recent review and we are so glad your found our hotel location convenient. I appreciate hearing our room cleanliness was noted and I will share your comment with our housekeeping staff. We hope if your future travels bring you back to San Francisco, do not hesitate to contact me directly for help with future reservations. We... More

London, United Kingdom
Top Contributor
60 reviews 60 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 5, 2014

Sometimes I feel like that some people are never satisfied... This hotel has everything you need : best location ever and cleanliness. What else does a traveller need? It's 5min walking away to Union Square, close to the cable cars and Powell Stn, close to all shops and groceries. The staff is super nice and will do all their best... More

Was this review helpful? Yes 6
Travel4fun94102, General Manager at Hotel Mark Twain, responded to this review

Thank you for your recent review of Hotel Mark Twain. I am happy to hear you enjoyed our location and found our housekeeping cleanliness to be above standards. I pride ourselves on an amazing team in our housekeeping department. If your future travels bring you back to San Francisco please feel free to contact me directly for any help with... More

Central, South Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 3, 2014

My friends and I booked a room here for two nights over New Year's Eve. The hotel staff all seemed very friendly and helpful but maybe understaffed as they were definitely multitasking in handling checkin along with other guest concerns. As other reviews have said, the elevator is very small but my two friends and I managed to squeeze in... More

Was this review helpful? Yes 4
Travel4fun94102, General Manager at Hotel Mark Twain, responded to this review

Thank you for your recent TripAdvisor review for Hotel Mark Twain. I wanted to apologize for our hotel not meeting your expectations. As with any big city that throws a big New Year's celebration rooms are at a premium and of course noise from throughout the streets is hard to control on such a big night. San Francisco definitely knows... More

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Hotel Summarization (Beta)

What travelers say

  • Union square(37)
  • Homeless people(9)
  • Very nice(8)
  • Front desk staff(4)
  • Cable car(3)
  • Tenderloin district(3)

Additional Information about Hotel Mark Twain

Address: 345 Taylor Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #143 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Mark Twain 3*
Official Description (provided by the hotel):
3 Star Boutique hotel located steps from Union Square, 8 blocks to Moscone Center 4 blocks to BART, Cable Cars, Muni and Westfield Mall ... more   less 
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco

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