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All 236 San Francisco hotels

Hotel Mark Twain

3.0 of 5 Hotel   |   345 Taylor Street, San Francisco, CA 94102
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Hotel Mark Twain
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Ranked #138 of 236 Hotels in San Francisco
A recent review
5 of 5 stars reviewed yesterday
Dylan B Ottawa, Canada
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458 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here recently on a business trip where I wanted to avoid the Hilton. The staff was very friendly and the room was quite nice. The elevator was a little slow so if you have limited mobility it is worth considering but outside of that I felt that I got very good value. Regarding the neighbourhood. Everywhere in San Fran... More

Was this review helpful? Yes 1
Portland, Oregon
Top Contributor
59 reviews 59 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel itself was cute. Comfy bed, decent sized room for the city, easy to get to. But it was a little dark in the rooms and it was a bit of an adventure getting a shower as the temp would change based on if someone in another room flushed a toilet. I would stay here again if it weren't... More

Was this review helpful? Yes 1
Ca
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was pleasantry surprised with the remodel bright and crisp clean lines .I was very relaxed on my stay this last weekend staff was very helpful and pleasant . The rooms were elegant like being at home .We went out for dinner and returned and we enjoyed the evening with great conversation and admiring the new decor .Looking forward to another... More

Was this review helpful? Yes 1
TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Thanks for the kind words ReenyCa. Hope to see you again soon. Morgan Ellsworth Manager, Hotel Mark Twain More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my husband stayed at Mark Twain for 3 days for our first ever trip to San Francisco - the hotel was in a great spot for visiting union square and from there we got all the transport we needed to get to fishermans wharf, Golden Gate Bridge and other tourist spots! The staff at the front desk were... More

Was this review helpful? Yes 1
TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Dear Mrst1984 Thanks so much for the kind words! We are so glad you had a great stay with us. Come back soon. Morgan Ellsworth Manager, Hotel Mark Twain More

Norfolk, Virginia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for five nights last week and I'd do it again! The front desk clerk, Baji, was EXTREMELY HELPFUL on my first day and had my room ready hours before check-in! The room was neat with a large closet, VERY comfortable bed, and clean bathroom. I like the Mark Twain touches--very quirky and cool. Plenty of good places to... More

Was this review helpful? Yes 1
TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Dear JClark76, We are glad you had a good stay with us, I will be sure to pass on your kinds words to Baji. She's great and we are really happy to have her working with us. Morgan Ellsworth Manager, Hotel Mark Twain More

Andover, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel as part of our road trip. Due to the location, it is only possible to park in front of the hotel for 5 minutes to unload and register. There is a parking lot across the road, overnight parking is charged at $39 - we looked around for somewhere cheaper but couldn't find anywhere else that... More

Was this review helpful? Yes 3
New York
Top Contributor
118 reviews 118 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for the last night of our trip so that we could catch a flight out of SFO airport. Both my cousin and I had already been to SF a few times each so we didnt really do anything. We were exhausted from a busy trip. The staff at the front desk is very friendly. The hotel is... More

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TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Dear qtpie815, Thank you for taking the time to leave us feedback. We are glad you had a nice stay with us. Hope you had an uneventful flight back home. Cheers, Morgan Ellsworth, Manager, Hotel Mark Twain More

Paris
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First, the front desk was awfully rude, the valet was having a break and wouldn't park our car, and the front desk wouldn't call us a cab. Secondly, the room was awfully small, and the hallway leading to it smelled like pee. Thirdly we left a shirt there, but never got an e-mail saying they found it and would return... More

Was this review helpful? Yes 2
TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Dear Antoine C, We are sorry you did not enjoy your stay at the Hotel Mark Twain. We do thank you for your feedback and will work to improve in the areas you mentioned. Please email me directly at hotelmarktwain@gmail.com so we can locate and return your shirt. We feel that we have a great location for our hotel, located... More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before leaving to go back to NY. This hotel is very cute and has a lot of attention to detail. The hotel is decorated beautifully with Mark Twain touches everywhere. Even the employees name tags have little mustaches on them. Everyone was very nice and help and the beds are really comfortable. The bathrooms... More

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TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Dear Smashk4444, Thank you for taking the time to leave us feedback, we appreciate the kind words. Cheers, Morgan Ellsworth Manager, Hotel Mark Twain More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel. Hotel has been recently remodeled. The staff is wonderful. Hotel is in a great location. Would definitely stay there again. However, I would not use their contracted shuttle service to the airport.

Was this review helpful? Yes
TheHotelMarkTwain, Manager at Hotel Mark Twain, responded to this review

Dear Jan D, Thanks for your kind words. I'm sorry the shuttle wasn't up to your standards. We will reach out to them and make sure our standards for our guests are being followed. Morgan Ellsworth Manager, Hotel Mark Twain More

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Hotel Summarization (Beta)

What travelers say

  • Union square(36)
  • Homeless people(9)
  • Very nice(7)
  • Front desk staff(4)
  • Cable car(3)

Additional Information about Hotel Mark Twain

Address: 345 Taylor Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Mark Twain 3*
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco

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