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San Francisco Marriott Union Square

4.0 of 5 480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
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#36 of 236 Hotels in San Francisco
965 Reviews 4 of 5 stars
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San Francisco Marriott Union Square
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San Francisco Marriott Union Square
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965 reviews from our community

Traveler rating
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    107
    35
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Austin, Texas
Top Contributor
100 reviews 100 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel several times, and it is great to see that the high standard of professionalism and friendliness that the staff exhibits has been present each time we visit. The location is wonderful, central to all tourist areas. The rooms were well planned, and served our needs very well. Will definitely return again when we are... More

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Greenwood Village, Colorado
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I attended a business conference and added a few days to the trip in order to visit our daughter that lives in the Mission District, not far from the hotel. Our king room had great views looking toward Coit Tower and the baseball stadium. The bed was comfortable and the service was great. Cab rides (we use Uber) were short... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location near union square .. Near to the Cable Car stop as well as all bus tours pickups .. so close to shopping area and many department stores. Restaurants and coffee shops are close to the hotel. Excellent, polite and helpful staff from the doorman to front desk staff. The room was clean & bed was comfortable. The only... More

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LOS ALTOS
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very convenient location to restaurants and all major department stores. The elevator door was noisy. The front desk staff was nice to change our room to a quieter corner room. For a room average $300 a night there was no a makeup mirror. Luckily I brought my own.

Was this review helpful? Yes 1
Oscar480, General Manager at San Francisco Marriott Union Square, responded to this review

Thank you for staying with us and providing comments. I am pleased you found the location convenient and I appreciate the feedback about amenities. Thank you for choosing Marriott. Sincerely, Oscar R. General Manager More

Minneapolis, Minnesota
Top Contributor
117 reviews 117 reviews
55 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff make this location, but they are not the only positives of this property. When we arrived we were greeted with a great attitude from the staff who seemed 100% focussed on making this a good stay. We were taken to a lovely corner room on the 29th floor overlooking the bay and The Coit Tower. The porter made... More

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Mamou, Louisiana
Top Contributor
159 reviews 159 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Super location and staff was excellent. Right in the middle of union square, and very convenient to transportation options. As i said before, staff was very professional and attentive, Rooms were adequate and very clean. Had to give one star off because of the poor food in the restaurant, and no free wireless connection.

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New York City, New York
Top Contributor
89 reviews 89 reviews
64 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent three nights here on the 25th floor. My colleague requested rooms facing the back as it is quieter and I have to say it was silent. The dark out curtains, incredibly comfortable beds and the silence made for a perfect rest while traveling for business. The staff was all friendly and the close proximity to Union Square was... More

Was this review helpful? Yes 1
Concord, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked into the Union Square Marriott for a week vacation Sept 4. This has been the very best hotel stay we have had in a very long time. Everyone here was extremely polite and helpful, from the front desk staff, concierge, bellman, doorman to the bar/restaurant staff. We have had no problems and the staff made sure our stay... More

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Lethbridge, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Recently, my family of three took our first trip with our newborn baby from Lethbridge, Alberta, Canada to San Francisco. After hours of searching through many "shady" looking boutique style hotels we succumbed to our gut and went with a larger hotel. We stayed for four nights at this Marriott. My expertise in the hospitality field lays in the years... More

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Temecula, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location and very nice accommodations. I love the location of Union Square. Everything you need is right there and you're close enough to the F Line bus & the BART to get anywhere you want to go.

Was this review helpful? Yes 1
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Additional Information about San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Union Square 4*
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Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square

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