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San Francisco Marriott Union Square

4.0 of 5
480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
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San Francisco Marriott Union Square
Ranked #40 of 239 hotels in San Francisco
4.0 of 5 stars 498 Reviews
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498 reviews from our community

What travelers say about this hotel
  • Cable car(23)
  • Great location(16)
  • Friendly and helpful(7)
  • Concierge lounge(6)
  • Comfortable bed(5)
  • Room service(5)
  • Very nice(5)
  • Front desk staff(4)
  • Powell street(4)
Traveler rating
    191
    227
    50
    20
    10
Only show reviews for Family (90) | Couples (123) | Business (111)
Date Rating
Melbourne, Australia
Top Contributor
159 reviews 159 reviews
Reviews in 85 cities Reviews in 85 cities
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

Despite how busy it was in San Francisco at the time of our visit, and the hotel being at full occupancy, the lobby was surprisingly calm & quiet and the staff friendly & helpful. Huge, elegant guest rooms offered good views in any direction (on higher floors). Well located very close to Union Square and Market St, and a cable... More

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See 3 more reviews by WorldTraveller5000 for San Francisco
Ghent, Belgium
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 27, 2012 NEW

Right in the centre of the city is where you want to be. The hotel is five star and the staff,restaurants and rooms are all accordingly of that standard. Typical good Marriot hotel.No trouble finding us a quieter room on a high floor and they saw to all our petty requests.

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Geneva
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012 NEW

Have stayed multiple times in San Francisco and truly enjoyed the Mariott. I had booked with Mariot points and had a reservation for a no-view room but ended up at the 26th floor with a breathtaking Bay view room, small but very new, clean and comfortable. Location is fantastic - 1 block to Union Square - great shopping and restaurants... More

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New Haven, Connecticut
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2012

I was pleasantly surprised as to the location of the hotel as it was convenient to BART rail system which we took directly from the airport for $8 each! The hotel conceirge mentioned it to me prior to arriving on the phone when I asked about shuttle service. In addition, the surrounding area provided shopping and nice restaurants. The corner... More

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Boston
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

The best thing about this place is the location. Right in the heart of Union Square in san francisco with lots of shops and restaurants near by. Cable car passes right by the hotel ($6.00 one way or you can get one or three day pass that you can use with all buses and muni trains as well). Bart (subway)... More

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Allentown, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 17, 2012

Small room. No free wifi. Drinks over priced. Forgot to deliver the morning paper.

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State College, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 29, 2012
2
people found this review helpful

Stayed at the Marriott Union Square for four days in April. My wife had a meeting at the Hyatt around the corner and we stayed at the Marriott for the reward points. The Marriott was not real fancy...It had no restaurant to speak of. But the rooms were clean and functional. The staff was extra friendly and attentive. I made... More

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Sacramento, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2012
3
people found this review helpful

The room was nicely decorated and clean. We were on the 25th floor and the view was awesome. The hotel staff was friendly and helpful. My only complaint is the cost of parking.

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See 3 more reviews by Lillian M for San Francisco
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2012
5
people found this review helpful

this place has had a remarkable changeover. the rooms have all been updated with especially nice bathrooms. if you're from europe and/or are used to "european standards" for hotel rooms, you'll be quite pleased with this hotel. and, epecially for out-of-towners, you will not find a better, more central location--Union Square, Chinatown, Yerba Buena are just a few steps away.

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Washington, DC
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2012
1
person found this review helpful

Just blocks from Union Square. Close to shopping, drugstores, Starbucks, and right off the street car.

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Additional Information about San Francisco Marriott Union Square

  • Marriott San Francisco
  • San Francisco Marriott
  • Crowne Plaza Union Square
Address: 480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
Price Range: $$$

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San Francisco Marriott Union Square
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