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All 236 San Francisco hotels

San Francisco Marriott Union Square

4.0 of 5 Hotel   |   480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
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86%
Ranked #32 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SLC-Sammy Salt Lake City, Utah, USA
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908 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
Salt Lake City, Utah, USA
Top Contributor
86 reviews 86 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed a couple of nights at the Marriott and had a great time. It's situated a block from Union Square, and is surrounded by shopping, dining, and nightlife options on all sides. China Town is also very close by, and you can catch a cable car right across from the hotel that will take you all the way to... More

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Milwaukee, WI
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Marriott is clean and centrally located. We were able to walk everywhere - from Fisherman's Wharf to the Ferry Building and everything in between. The breakfast was delicious and the staff was very helpful too. We used the concierge to make some of our reservations and she was very responsive. I would definitely recommend staying here to be in... More

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Las Vegas, Nevada
Contributor
17 reviews 17 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location for my work and my wife's play. For work, the Financial District is next door. For play, right outside the door are Union Square, China town, Market Street, endless restaurants, and all the mass transit: cable cars, Bart and buses. The hotel is well kept, large rooms, and quiet (get an upper floor)

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel 30 seconds from union square , lots of food options around the hotel, safe and very touristy, but man, it's noisy , cable car rails, firetrucks, nightly constructions as the don't have any other choice, if you don't mind the noise, it's very good, we were at 8th floor and it was really hard to sleep, noise... More

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Singapore, Singapore
Top Contributor
68 reviews 68 reviews
47 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We left generally disappointed with our stay. The service we received on arrival was pretty poor. Very robotic in her manner and not overly helpful with our questions. I am a Marriott gold member and was surprised to find the lounge only open on weekdays (never encountered this at any other Marriott) and no room upgrade was given despite rooms... More

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Oscar480, General Manager at San Francisco Marriott Union Square, responded to this review

Thank you for staying with us and providing comments. We value the feedback, especially from Marriott Rewards Elite members. I am pleased you found the majority of our staff to be engaging and I will follow up on your comments about check-in. Sincerely, Oscar R. General Manager More

Alexandria, Virginia
Top Contributor
142 reviews 142 reviews
69 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We are Gold Elite members so we stay a lots of Marriotts. This was the first time the room we were sent to was minuscule. l looked on the door map of rooms and there appear to be two banks of rooms this size. The rest are normal or even bigger,The bathrooms are very small.....one sink, one tiny tub and... More

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Oscar480, General Manager at San Francisco Marriott Union Square, responded to this review

Thank you for your comments and constructive feedback. I apologize for the housekeeping and key issues and I am glad that our manager was helpful. Sincerely, Oscar R. General Manager More

Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Like most reviews say, this location is pretty great. Easy walk to Union Square and easy Uber ride to really anywhere. The room was nice and clean. The bathroom was a bit small and has a sliding door that does not keep sounds of the bathroom in the bathroom. When walking in you are welcomed with a smile and a... More

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Midwest City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay at Marriott mostly because their hotels are reliable. We had a nice room and very clean as expected. The location was good in that there are severable good restaurants nearby. Also their concierge was very helpful in arranging things such as rental cars. The cable car drops off right in front of the hotel making getting around easier.

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Mercer Island, Washington
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the Marriott while we were visiting the city in mid July. It is located in a convenient location to Union Square, Chinatown, Nob Hill, the cable cars, and the Financial District. The hotel staff are friendly and helpful, especially the doormen who always greet everyone with a smile. The lobby is beautifully decorated in a... More

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Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location. The hotel is close to Union Square but quiet enough. Starbucks and Walgreens are nearby. This is a great hotel and excellent customer service. Only real issue is no free wifi in rooms.

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Additional Information about San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Union Square 4*
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Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#16 Luxury Hotel in San Francisco #20 Business Hotel in San Francisco #31 Family Hotel in San Francisco #39 Romantic Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 
Number of rooms
400

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