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San Francisco Marriott Union Square

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480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
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San Francisco Marriott Union Square
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San Francisco Marriott Union Square
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1,111 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tigard, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We arrived 10 am Tuesday greeted and told room ready what a pleasant surprise. Our room was wonderful beds soft and comfy great pillows. Concierge lounge great food breakfast easy not crowded food yummy. Just layed back wonderful addition to stay. Would highly recommend

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Plymouth, Minnesota
Top Contributor
102 reviews 102 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having stayed at many Marriott properties and being a loyal Gold status member, I was pleasantly surprised to be upgraded to Jr. Suite upon check-in. The ease of check-in to the the late check-out request (3 pm!) granted - made for one of my best stays at a Marriott. It's not that this is the best hotel I have ever... More 

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New York City, New York
Top Contributor
96 reviews 96 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is your typical, by the numbers Marriott. Very simple. Very safe. Very reliable. What puts it over the edge is the fact that its priced reasonably and that the location is outstanding. Especially well situated for business and for sightseeing. Some tourists might like the idea of being closer to the Wharf, but trust me, this gives you far... More 

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Hong Kong
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Read this in the context of a weekend stay, not for business. It's a good business hotel or a hotel for people looking for a good SF location and not planning on spending too much time in the room. The renovation was done extremely poorly. Rooms are laid out poorly and there is a lot of inefficient use of space.... More 

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Oscar480, General Manager at San Francisco Marriott Union Square, responded to this review

Thank you for staying with us. I sincerely appreciate all the the constructive comments about the hotel and guestrooms. We value the opinion and suggestions of our guests as they help us improve what we deliver. Thank you again for your feedback. Oscar R. General Manager More 

Bordentown, NJ
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I initially had a reservation at another Marriott location in the area, and switched over to the San Francisco Marriott Union Square at the last minute, because of the location. We got King bed room on a higher floor, and while the room was small (always to be expected in a city!), it was clean and comfortable... More 

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Springfield, Missouri
16 reviews 16 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

if you love chinatown in SF, this is the place to stay. Literally across the street to all sorts of good food and fun shopping. Also within walking distance to Fisherman's Wharf, and is a short taxi ride to the Golden Gate bridge and Presidio. The hotel is a little dated, but had great service and I would recommend.

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Singapore, Singapore
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location couldn't be better -- right on Union Square, steps away from shops and restaurants. Had one meal at the hotel's basic-looking bar counter, which turned out to be a wonderful surprise -- fresh-tasting and stylishly presented food, friendly bartender, reasonable prices. Our room was a nice size, the staff were efficient if not friendly, and the hotel had... More 

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Cincinnati, Ohio
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the perfect location for me - convenient to Union Square and walkable to work/food. The hotel is compact and easy to navigate from the lobby. My king room was small, but very comfortable.The concierge lounge was on par with any full-service Marriott and the gym was large with newer equipment. Parking is steep ($55), which seems on part... More 

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Top Contributor
90 reviews 90 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed for a night on business and had a wonderful experience. The staff was very attentive, room was excellent and the location is superb. This hotel will become my new go to location whenever I visit the Bay Area.

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Atlanta, GA
Top Contributor
377 reviews 377 reviews
65 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a few days on business, the room was tiny, just big enough for the bed and a chair. The bathroom was even smaller, the sink was teeny. The nice thing about his marriott is that it doesnt have a giant motor lobby that make getting in and out hard. It is also smaller than their other... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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