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2.0 of 5 Motel   |   1565 Broadway, San Francisco, CA 94109 (Nob Hill)
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Castle Inn
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Ranked #114 of 237 Hotels in San Francisco
A recent review
5 of 5 stars reviewed 1 week ago
Bookish29016 Columbia, South Carolina
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669 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

I spent 5 days at the Castle Inn in San Francisco' Russian Hills in September 2014. The hotel's location is absolutely perfect for the active city tourist. On one corner of the block there are several busses taking you to the waterfront, on the other corner there are busses going downtown and beyond. 2 cable car lines are in walking... More

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Skelleftea, Sweden
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had booked a stay for four nights but we had to check out after only two. The good things: Free parking and in a good location. The bad: The AC in our room was broken and even tough it was only 70 degrees outside we had 85 in our room during the night. We complained about the ac at... More

Was this review helpful? Yes 1
sfcastleinn, Guest Relations Manager at Castle Inn, responded to this review

Dear HentoPento, Again, we are sorry that the AC unit in your room was not functioning. Thank you for letting us know. This is usually the only way we know if something is not working as it should. When you notified the front desk, the manager checked to see if it was something that could be fixable in house. When... More

Cambridge
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband & I stayed here for one night in Sept./14. This hotel was exactly what it said it would be. It was in a great location, staff was friendly, parking was free, rooms aren't the Hilton but clean. We had an issue with a double charge (one from expedia; one from the Castle Inn) This was taken care of... More

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Lapland Sweden, Sweden
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Room had no working AC and the front desk noted it down but we got no help fixing it for two days. Got a vaporation cooler to put in our room that did not cool any more than the broken AC did. Ended up switching hotels and got a better stay for less money. Location might be the only good... More

Was this review helpful? Yes 1
sfcastleinn, Guest Relations Manager at Castle Inn, responded to this review

Dear CootBoot, Again, we are sorry that the AC unit in your room was not functioning. Thank you for letting us know. This is usually the only way we know if something is not working as it should. When you notified the front desk, the manager checked to see if it was something that could be fixable in house. When... More

Buenos Aires, Argentina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 14, 2014

We stayed at this hotel in September 2014. Rooms are clean and are spacious enough. You have all what you can expect (microwave and iron). They serve a breakfast (for free) in the reception with coffee, juice, yogurt and some pastries. You can start your day with this breakfast without loosing time to visit San Francisco and you'll be ok!... More

Was this review helpful? Yes 1
Lincoln, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 6, 2014

We came here on a Friday night after a 7 hour drive from Vegas so we were desperate for somewhere, anywhere to sleep! The room was nice and clean with plenty of "things" ac, hair dyer, iron, coffee machine etc but for $135 I thought it was steep! When we enquired about the Saturday night we were told it was... More

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England
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 31, 2014

We searched extensively for somewhere to stay in San Francisco, with the emphasis on location. The Castle Inn is within about 20 mins walk of numerous places, including Fishermans Wharf, Little Italy, Chinatown etc. We covered most attractions in our four days by walking, which is the best mode of transport here it seems. The hotel has free parking. We... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2014 via mobile

We stayed her over the Labor Day weekend. Booked months in advance. The location could not have been better and staff was very helpful with bus schedules and locations. The room however was horrible. Torn carpet, blankets with cigarette burns, beds that felt like giant marshmallows. The a/c didn't work so the only ventilation came from opening the door (scary).... More

Was this review helpful? Yes 1
New York City, New York, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2014 credit card Amex Card Member Review

This is a very basic accomodation but in a great location and has everything we needed. The best perk was the free parking that is so difficult to find in San Francisco. It was a great spot to explore the city from.

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

Location: I found the location of the Castle Inn excellent. We were a group of girls and had been warned about some sketch areas of San Fran so were relieved to find ourselves in this lovely area of the city. The receptionist told us to buy bus passes, the only thing which turned out to be a waste of money.... More

Was this review helpful? Yes 1
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Additional Information about Castle Inn

Address: 1565 Broadway, San Francisco, CA 94109
Location: United States > California > San Francisco > Nob Hill
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Castle Inn 2*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Booking.com, Agoda, Priceline, Venere, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Castle Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn San Francisco

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