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BEST WESTERN PLUS Americania

GreenLeadersSilver level
3.0 of 5
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121 7th Street, San Francisco, CA 94103
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BEST WESTERN PLUS Americania
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Ranked #130 of 233 Hotels in San Francisco
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
pflepsep Phoenix
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615 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent five days and four nights in SF for a large conference. I choose not to stay in the very busy conference hotel venue because I wanted "down" time for non business activity. I could not have chosen better lodging! The Hotel was located near public transportation, in an interesting neighborhood. Every staff member from desk clerk to restaurant staff... More 

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San Jose, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel was nice for the value but i wished they had more than one person at the front desk especially when it was busy. The room was clean and so was the rest of the hotel. i would stay here again

Review collected in partnership with Best Western

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Anaheim, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very good and reasonably priced hotel in downtown San Francisco. The hotel rooms have a contemporary decor, and are clean, with comfortable beds. The location is quite central, with easy access to public transportation, and not far from all the tourist spots in SF. There is a lounge/bar connected to the restaurant, and there are several good... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear Davesn2n, Thank you for sharing your experience of the Best Western Plus Americania with the TripAdvisor community. We are happy you enjoyed your accommodations. Our neighborhood, SoMA (South of Market) is an eclectic and diverse area and contributes to the overall makeup of the city of San Francisco. Although by far not the luxurious part of, "The City," SoMA... More 

Halifax, NS
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The location is not good as there are many homeless people, drug addicts and drunks in the area and we were warned not to wander around outside after dark. The hotel was fine and the service was good. The attached Burger restaurant was very good and the food was reasonable, although the menu was limited. Transportation was 1 1/2 blocks... More 

Review collected in partnership with Best Western

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Indiana, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had two grand kids ages 11 and 14 with us. The room rate was great for the area. The room was not large but the kids enjoyed the "living area" off to the side and the decor. The room was clean and comfortable. They loved the roof top pool. The restaurant was wonderful and a great place to eat... More 

Review collected in partnership with Best Western

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Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear Venda, Thank you for taking the time to write the detailed review of your recent stay with the Best Western Plus Americania. We are so pleased we could be a comfortable home away from home for you and your grandchildren. We are also happy you enjoyed our restaurant. We appreciate the feedback you have provided and hope to warmly... More 

Puebla, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed a Friday night and Saturday night. Friday night was quiet and Saturday night people were partying unil 3AM with loud talking, shouting and slamming of doors every few minutes. This kind of thing is not acceptable for family enjoyment and should have been handled by staff.

Was this review helpful? Yes 1
Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear Fred J, Thank you for sharing your review with the TripAdvisor community. On behalf of Best Western Plus Americania, you have my deepest apologies regarding the noise levels. We understand the frustrations you and your family must have felt. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to... More 

Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was spent the night prior to a job interview at the Best Western in San Francisco’s mission district. Best Westerns are known for their strong brand or clean, comfortable rooms in the budget hotel space. This one did not disappoint – except for maybe the price…about $225 before taxes. But hey, you’re in San Francisco. The hotel is older... More 

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Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear Wicto, Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us and the TripAdvisor community! I am delighted to hear that you enjoyed the accommodations, the service of our staff, and appreciate your candid insight about our surrounding area. Your review I'm sure will help... More 

Mountain House, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel's location is close to good San Francisco landmarks such as the At & T park, Embarcadero, Union Square, City Hall, Pier 39, and others. The room is clean and spacious, bed is comfortable, fitness center and pool are available! The staff, especially the gentleman in the parking, had been nice, courteous and helpful. Free internet is also a plus!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear Bernadette S, Thank you for sharing such kind words regarding your most recent stay at the Best Western Plus Americania with our TripAdvisor community. We are pleased to hear that our staff and hotel made such a good impression on you during your travels. We look forward for the next opportunity to be your home while your travels bring... More 

California
1 review
1 of 5 stars Reviewed 2 weeks ago

a friend came to pick us up at the airport in San Francisco and took us to the hotel to check in, upon arrival we parked in front of the lobby, we got our bags to the room, we lasted an hour and a half back to the car when we were saying goodbye to our friend, a valet parking... More 

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Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear AliceHz, On behalf of our entire team, I would like to apologize for not exceeding your expectations to the responses received when you need assistance with your vehicle. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Brantford, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I did not care for the furnishings (retro Americana). The hotel is located in an area where there are a lot of street people and close to an area of the city that the counter staff told us to avoid. The counter staff and valet service was excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
Haiyi, Assistant Front Office Manager at BEST WESTERN PLUS Americania, responded to this review

Dear Ralph M, Thank you for your review on Tripadvisor about your recent stay with us. We are happy you enjoyed your accommodations and friendly staff. Thank you for providing us your opinion about SOMA neighborhood. As a community we are working towards building a safe and welcoming neighborhood. We hope that you will allow us to accommodate you again... More 

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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
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