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All 236 San Francisco hotels

Fairmont Heritage Place, Ghirardelli Square

5.0 of 5 Hotel   |   900 North Point Street, Suite D100, San Francisco, CA 94109 (Russian Hill)
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Ranked #5 of 236 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
DorsetLynn Dorest England
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480 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dorest England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in a 2 bed apartment here in July 2014. It was a perfect space for a family of 4 with 2 teenage children. Everything about our stay was as we hoped, great location, healthy breakfast, lovely terraces and a great place from which to see this amazing city.

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. Perfect wharf location, and probably way too close to the Ghriradelli ice cream store! Excellent apartment style room with two separate bedrooms and large kitchen / family room area with all of the amenities. Good breakfast, free car service (nice touch), DVD's to watch for free at night, outside patio area with fireplaces, and the list goes on.... More

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Weston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The girl at check in was nice but curt. She informed us the windows were being cleaned so "not to touch them". We were half an hour early for check in so we waited in the lounge which was ok but when she called us to let us know our room was ready she was working with someone else checking... More

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is one of the few hotels, if not the only hotel, that offers one and two bedroom condo like units in the city. This hotel is small and has been converted from a previous brick building and so the windows are not double paned which means there is noise from the street at most hours of the day and... More

Was this review helpful? Yes 3
Birmingham, Alabama, USA
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is not cheap, but it's worth every penny. The location is perfect, steps from the waterfront, overlooking Ghirardelli Square and the San Francisco Bay. We stayed in a 2 bedroom condo that had a full kitchen, washer/dryer and sleeper sofa in the living room. The room had a large balcony overlooking the bay. The views of Alcatraz are... More

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Beaconsfield
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Fairmont Heritage, Ghirardelli Square is an appartment style hotel located close to the heart of San Francisco in the old Ghirardelli chocolate factory building. We had a three bedroom apartment for two nights. The appartment was probably the best equipped I've come across in a hotel - full function kitchen, hi-tech entertainment centre, TVs in all rooms, washer/dryer, hi-tech... More

Was this review helpful? Yes 3
New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

check descriptuion Great location, top-notch concierge staff. The driver service was great - took us all over the city. We did have a problem with our room upon arrival but the Rooms Manager took care of it and provided great recovery for us. We experienced a fire alarm one night and the

Was this review helpful? Yes 4
Richmond, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is always nice for us to find a go-to hotel in places we want to return. This would be the Fairmont Ghirardelli for us! Not only was the staff incredibly friendly and responsive, we loved the location and the breakfasts served each morning. The rooms were spacious and perfect for our family of four. We got a 1 bedroom... More

Was this review helpful? Yes 2
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this Fairmont Heritage property for 10 nights recently. Pros: 1)Stunning location right on the bay with gorgeous views 2)Thoughtfully designed apartments with every conceivable amenity 3)Furnished beautifully with no compromise 4)Very efficient and friendly service from all the lovely girls at the reception/concierge specially Kristina with whom we happened to interact the most 5)The bellboys and doormen... More

Was this review helpful? Yes 8
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I stayed last four years in row every summer in this nice hotel because of out standing service but this year I noticed big difference in service from check in to check out very disappointing .. It doesn't worth the money we paid for ... Chris he checked us in was very careless and unhelpful he left us to talk... More

Was this review helpful? Yes 2
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Location: United States > California > San Francisco > Russian Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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