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Fairmont Heritage Place, Ghirardelli Square

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GreenLeadersSilver level
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900 North Point Street, Suite D100, San Francisco, CA 94109
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Fairmont Heritage Place, Ghirardelli Square
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569 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

San Fran is usually one of those cities you end up having to bite the bullet and pay full price for, especially during a busy week like it was for the Super Bowl. I don't know if I just got lucky or what, but I booked my Hotel through hoprocket.com and couldn't say no to the saving at the Fairmont... More 

Helpful?
Thank Derek B
Chicago, Illinois
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect in every way. The staff, the room, the location---Everything was wonderful. I would definitely recommend splurging on a bay view room as it offered stunning views. The location was a short walk to Fisherman's Wharf and lots of restaurants. I had such a great experience and will definitely stay again when in San Francisco.

Helpful?
Thank kalea_h22
Brisbane, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a long term Fairmont Presidents Club Member and have stayed at Fairmonts around the world,whilst the location is terrific the cost is nearly out or is out of reach for families , I booked a stay 4 days pay for 3 deal but black out dates prevented this from eventuating, I had 3 rooms for 6 nights at Fairmont... More 

Helpful?
2 Thank lewistlm
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property and for being a loyal member of Fairmont President's Club. We're pleased to hear you found the suite so well-suited to your needs. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Scotland
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a one bedroom apartment on the 1st floor overlooking Ghiradelli square. There was a large balcony and Alcatraz could be seen between the buildings opposite. The apartments were really high quality. Loved the coffee machine, wine cooler, high grade TV and speakers. The only disappointment was that there was no bath only a large shower. It is... More 

Helpful?
2 Thank Frequenttraveller046
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're pleased to hear you found the suite so well-suited to your needs. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our visit to the Fairmont Heritage Place, Ghiradelli Square on December 31, 2016 was extremely disappointing. Service was exceptionally terrible and it was just one bad experience after another. We had called ahead to request an early check-in (2pm) and were told that it shouldn't be a problem. I called again the morning of (10am) and they said someone had... More 

Helpful?
2 Thank traveladdict2004
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm very sorry to hear of your negative experience at the property and would like to put you in touch with the General Manager. If you could email me at lucas.schumacher@fairmont.com I would greatly appreciate. Thank you very much and I'm very sorry to hear of... More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

A great hotel with a wonderful location. The rooms are quite fantastic with lots of room and light. The staff were excellent and couldn't do enough for you, a free car is available to drop and collect within a few mile radius which is enough to take you to most tourist places. Free breakfast was enough for all and varied... More 

Helpful?
2 Thank Derek1968
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're pleased to hear you found the suite so well-suited to your needs. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Adelaide, Australia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 30, 2015

Stayed Sept 2015 with another couple, which worked really well. We each had large bedroom with full size bathroom. Very large dining table area and TV lounge room. Nice views over G Square. Easy walk to Cable Car stop and Wharf area. Breakfast OK but not 5 star. In room washing machine and dryer very handy. Thoroughly enjoyed San Fran,... More 

Helpful?
Thank 66Bubbles
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're pleased to hear you found the suite so well-suited to your needs. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Level Contributor
66 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 18, 2015

Just spent three nights in a two bedroom bay view room. The staff was great, and the hotel car was terrific. The rooms are spacious, but the bathrooms are so-so. The water pressure was erratic and they only had single vanities. The location is terrific if you are touring with children. I gave four stars because I don't think the... More 

Helpful?
Thank Sailsurfgolf
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're thrilled to hear you had such a nice visit and hope to have the opportunity to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015

My family and I stayed in San Francisco for a couple of nights at the beginning of my summer break. When we first stepped into our 3-room suite we were absolutely wowed at the gorgeous kitchen that welcomed us so warmly into our stay. Not only is the kitchen beautiful and spacious, it is also fully equipped so you can... More 

Helpful?
1 Thank katelynleong94
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're thrilled to hear you and your family had such a wonderful visit and you found the property so well-suited to your needs. We are fortunate to be located at Ghirardelli Square and in such close proximity to many of the City's most desirable sights. Thanks... More 

San Francisco, CA
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 20, 2015

We've stayed here before and loved it. It truly can be a luxury property; nice big rooms, generally good sound proofing, nice breakfast (no room service) but no lattes. However. We were placed in the "Mustard" wing---large rooms with two bedrooms with one of the bedrooms upstairs in a loft. Great views of the Bay, overlooking Aquatic Park, nice and... More 

Helpful?
1 Thank TravelingFamilyGuy
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us and for being such a loyal guest. I'm very sorry to hear of your experience with the noise while on property and would like to put you in touch with the general manager so that she might address your stay personally. If you would email me... More 

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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