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Fairmont Heritage Place, Ghirardelli Square

5.0 of 5 900 North Point Street, Suite D100, San Francisco, CA 94109
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Certificate of Excellence 2014
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Fairmont Heritage Place, Ghirardelli Square
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Fairmont Heritage Place, Ghirardelli Square
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490 reviews from our community

Traveler rating
    403
    63
    15
    5
    4
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256
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25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Southlake
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We started our weekend in this hotel. Loved the spaciousness and friendliness of the staff. The hotel driver took us to the restaurant on the waterfront. Beautiful fire pit on the terrace. Loved the robe and slippers. My only regret was that we stayed for only one night!

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Ft Collins
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had such a difficult time finding a hotel that could comfortably sleep my three young kids and myself, plus my mother who is in her seventies. My Virtuoso agent suggested this hotel and I quickly read the reviews. Some of them made me consider canceling which is why I was so pleasantly surprised that it was perfect!! First off,... More

Was this review helpful? Yes 1
Les Arques, France
Top Contributor
60 reviews 60 reviews
32 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We booked 3 nights in The Fairmont Heritage Place apartments to complete a 12 day holiday visiting Phoenix, the Canyon Lands (a Tauck tour), Las Vegas and San Francisco. The holiday was to celebrate our 30th wedding anniversary and celebrate we did. We booked a one bedroom bay view apartment and all pre-stay communication with the 'hotel' was excellent and... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great stay here in their two bedroom apartment. Clean, lovely apartment, beautiful views of the harbour and friendly staff. Great choice if you are travelling with a family. While it is amongst the famous chocolate and ice cream places and it could be loud - it was very quiet inside. If you want to get away from... More

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New Jersey
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

By far the best hotel we have ever stayed at! Upon arrival there were cupcakes and champagne waiting in our room, since we were there for our honeymoon! The hotel staff was very attentive, welcoming and friendly. A special thank you to Christina and Victor who were incredibly helpful! The hotel room was huge and had a separate living room... More

Was this review helpful? Yes 1
Santiago, Region Metropolitana, Chile
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When you pay us$1.100 a night for a room you expect things to turn out right. We made a reservation for a 2 room condo and a special request for a third bed (10 days in advance), but had to GET HERE to realize they did not have a third bed available and one of us had to sleep in... More

Was this review helpful? Yes 5
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a great hotel. It's expensive but worth it for the beautiful and huge apartments and the location. The breakfast is fine. The outdoor terraces with fire pits are a fantastic place to sit and look at the views. Housekeeping was great, lovely toiletries and towels. The only thing that lets this hotel down are the front desk staff.... More

Was this review helpful? Yes 3
Rhode Island
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A group of three adults stayed at the Fairmont September 12 - September 20. We had room 113 which had 3 bedrooms and 3 bathrooms. Very clean rooms. The housekeepers Joanne and Liu were excellent. The turndown staff was great as well. The space had 3 bedrooms with bath in each. The hotel room/apartment was huge. We loved each having... More

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We arrived on a friday afternoon and the staff was polite when we came in. We were expecting a gift to be waiting in our room that was shipped by UPS that day. We asked the front desk if they knew where the package was, they said no not only that, they would not even go look to see if... More

Was this review helpful? Yes 5
Myrtle Beach, South Carolina
Senior Contributor
23 reviews 23 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It's been a while from my last stay at the Fairmont. It is still a very nice property but not quite what it was years ago. You will enjoy your stay here. Good restaurant, nice lobby and very good staff.

Was this review helpful? Yes 3
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Russian Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 53
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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