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Fairmont Heritage Place, Ghirardelli Square

5.0 of 5 900 North Point Street, Suite D100, San Francisco, CA 94109
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Fairmont Heritage Place, Ghirardelli Square
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Fairmont Heritage Place, Ghirardelli Square
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510 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wellington, New Zealand
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Fairmont Heritage Place for 3 nights in a 1BR suite. We were on the ground floor and whilst it is obvious that the higher floors would have a better view we were very happy with our apartment. It was impeccably clean, spacious and well set out with a full kitchen, a fireplace/lounge & free wifi. The... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We are thrilled to hear you and your family had such a nice stay and found the suite so well suited to your needs. As you mentioned our location at historic Ghirardelli Square allows guests easy access to many of the City's most desirable attractions. Thanks again for taking the time... More 

Melbourne, Australia
Top Contributor
75 reviews 75 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my third review of Fairmont Heritage Place having stayed there in 2011 and 2012, and always in a one-bed harbour view suite. I agree with other reviewers that the location and the standard of facilities are fantastic. Do be aware though that the spectacular sweeping bay views (as per the website photos) are only a feature of some... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your most recent stay with us and for being such a loyal guest. We are thrilled to be your property of choice when visiting San Francisco and that we are so well-suited to your needs. That being said, I regret to hear some of the service issues you encountered while with... More 

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just spent 5 nights in a 2BR bay view unit at the Fairmont Heritage Place. It was the perfect location for our stay in SF. The unit came with a fully equipped kitchen, spacious living room with fireplace, large screen TV and free Wifi. The bathrooms are modern and clean. The view from the room and outdoor terrace was... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're thrilled to hear you enjoyed yourself so thoroughly. As we pride ourselves on service, it's great to hear of your interactions with the staff. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Portland, Oregon, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Fairmont Heritage Place several times and have always found it a quiet respite from the hoards of Ghiradelli Square. It is on the Western edge of the square and the bay facing rooms have wonderful views. Great staff and wonderful breakfast every morning.

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We are thrilled to hear you had such a nice stay and find it to be a welcome respite from the crowds of tourists. We pride ourselves on providing our guests with a home away from home feel and it sounds like you agree. Thanks again and we hope to welcome... More 

London
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't write many reviews, something has to be exceptional and this hotel was. The rooms are more like an apartment so for a family who want to have quality time together when relaxing this is perfect. They are also decorated and furnished to the highest standard - superior audio and visual equipment in every room and free wifi. The... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We are thrilled you had such a wonderful visit and found the property so beautiful. As you mentioned, we are fortunate to be located at historical Ghirardellli Square with the stunning views of the Bay and Alcatraz. Thank you again for your kind words and we... More 

New York, New York, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel provides an apartment-like suite (well furnished bedrooms, bathrooms, living room and kitchen). It is located in the old Ghirardelli chocolate factory, and some of the exposed brick still appears in the walls. The staff is very nice, and there are great amenities (free breakfast, wine and cheese at 5, a car to chauffeur you within a 2 mile... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for commenting on your recent stay with us. We are thrilled to hear we are you San Francisco home and find the property so well-appointed. We pride ourselves on engaging service, so we are proud to hear of your interactions with the staff. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the hotel for a two bed room apartment for one night at the cost of 1000+ including tax and parking. The room is large and clean. But the disappointing thing is that the actual room is far different than the description of the room in the website posted on Booking.com through which we elected to book. The... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry you felt the property was misrepresented on Booking.com and the room was not up to your standards. We will be sure to take a closer look at the description and make any changes that might be appropriate. Thank you again for your feedback. Sincerely,... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for 4 nights and could not fault it. Every aspect of our stay exceeded our expectations. The staff were wonderful and having the town car available to get around was the icing on the cake.

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your very kind words about the property. We are thrilled you had such a nice visit and look forward to welcoming you again in the future. Sincerely, Lucas Schumacher More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

This is a very spacious, stylish comfortable hotel. We stayed in a two bedroom apartment with lovely views of the Bay and Alcatraz. Easy walk to fisherman's wharf, the cable car turnaround and local restaurants and Ghirardelli square has a few lovely shops and restaurants. Simple continental breakfast included which was nice but often hard to find somewhere to sit.... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We are thrilled to hear you and your family had such a nice stay and found the property so well-suited to your needs. As you mentioned we are perfectly situated at Ghirardelli Square with easy access to the cable car turnaround, Fisherman's Wharf and stunning views of the Bay. Thanks again... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

Booked a 2BR apartment for family stay for 2 nights - rates were high but the apartment was very spacious, well furnished and clean. Location was not within walking distance to major attractions but complimentary chauffeur service was provided within 2 mile - however this was on first car first served basis so the wait could be long. Front desk... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you and your family enjoyed your time with us, though regret to hear some of the impersonal service you received. I'll be sure to forward your comments to the general manager. Thank you again and we hope to welcome you and your... More 

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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Russian Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 53
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Hotel Style:
#3 Family Hotel in San Francisco
#4 Luxury Hotel in San Francisco
#13 Romantic Hotel in San Francisco
#16 Green Hotel in San Francisco

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Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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