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Fairmont Heritage Place, Ghirardelli Square

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900 North Point Street, Suite D100, San Francisco, CA 94109
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Fairmont Heritage Place, Ghirardelli Square
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540 Reviews from our TripAdvisor Community

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287
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Perth, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I wish I could give a rating of 6, we found the Fairmont Heritage Place to be that good! This hotel was not cheap, but it was sooooo worth it! Our family of four (two teenagers) travelled through the US for four weeks and SF was our last stop. We had endured several hotels where the four of us shared... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for extremely kind words about the property. We're thrilled to hear you and your family had such a wonderful stay and look forward to returning. It sounds like your US vacation was a long and wonderful one and I'm pleased we were able to make such a strong impression at the end. Thanks again and we hope to... More 

Los Angeles, California
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled as a family with 3 adults and 2 children and had a great stay at this hotel. Most of the rooms are suites with oven, microwave and fridge so it is great for families. We stayed in a two bedroom suite which was well appointed and nice. Very comfortable. Their out door deck is really nice. The location... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your extremely kind words about the property. We're pleased to hear you and your family had such a pleasant stay with us and that you found the residence's so well-suited to your needs. Thanks again for your feedback and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Boston
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of six loved this hotel. Terrific location, excellent amenities, and super-helpful and friendly staff made this a perfect choice. The hotel car and loaner bicycles were added pluses for us. A special shout-out to Cara for making us all feel at home right away!

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. As we pride ourselves on excellent service, it's great to hear of your interactions with the team. Thank you again and we hope to have the opportunity to welcome you again in the future. Sincerely. Lucas Schumacher lucas.schumacher@fairmont.com More 

St. Petersburg, Florida
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is perfectly nice, clean, etc., but it feels a little strange. Since there are residents it feels more like an extended stay kind of location. The service was excellent and Ghirardelli Square is cool, but the atmosphere is just amiss. Also, there are so many kids at the location. It blew my mind. The walls are also very... More 

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. It sounds like you enjoyed yourself overall in spite of some challenges you encountered. Thanks again for your feedback and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Montreal, Canada
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spacious apartment with a fully equiped kitchen. It's right in the heart of San Francisco. The beds are particularly comfortable. I also loved the fact that it's in Ghirardelli Square where you can go to sit around.

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your extremely kind words about the property. We're thrilled to hear you had such a lovely stay and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Abilene, Texas
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is perfectly located near the beach and walking distance every where. The property was lovely offering all the comforts of home with the luxury of hotel amenities. The convenience of the shops and resturants of Ghirardelli Square were an added plus. The butlers are great!

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We pride ourselves on engaging service, so it's nice to hear of your feedback about the staff. Thanks again for your kind words and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Leicester, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 24, 2015

This is is really well located accommodation in the Fishermans Wharf area of San Francisco. However I'm not sure that I would class it as a hotel, it's more of a managed apartment building. The apartments are large, well equipped and decorated to a high standard, but many of the normal five star hotel facilities are missing. There is no... More 

Was this review helpful? Yes 3
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a nice stay and found the residence well-suited to your needs. We are fortunate to be located in historic Ghirardelli Square and have access to many of the City's most desirable tourist attractions. Thanks again for your feedback and... More 

Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

Our family group of 10 recently spent 4 days in San Francisco. Since we had stayed at the Fairmont heritage and loved it so much, we thought we would give it another go. We were not disappointed. Still the same fantastic place to go back to at the end of a great day in San Francisco. Staff is beyond helpful.... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us and for being such a loyal guest! We're thrilled to hear you and your family had such a great visit and found the property perfectly suited to your needs. I'm sure having the residences right next to each other was a nice treat. Thank you also... More 

Quezon City, Philippines
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

Stayed at this hotel from April 12 to 25, 2015. Great experience. We have always loved San Francisco, and this residence made the vacation a couple of notches better. Most of the staff, were wonderful - quick to respond to our every need.

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you enjoyed the residence and found the staff so helpful. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

San Francisco
Level Contributor
158 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is a cool hotel located in a renovated brick industrial building that was part of the original Ghirardelli Square complex. Our suite was spacious, modern with good views and plenty of natural light. The gym is small but perfectly adequate. A great breakfast is served in the lounge in the morning. The staff were very friendly. Being next to... More 

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the property beautiful and well-appointed, but can appreciate your preference for a more bustling location. Also, I apologize you weren't able to utilize the house car at any point. We do our best to accommodate all our guests needs, but... More 

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
Explore this neighborhood
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