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Fairmont Heritage Place, Ghirardelli Square

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900 North Point Street, Suite D100, San Francisco, CA 94109
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Fairmont Heritage Place, Ghirardelli Square
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537 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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St. Petersburg, Florida
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This place is perfectly nice, clean, etc., but it feels a little strange. Since there are residents it feels more like an extended stay kind of location. The service was excellent and Ghirardelli Square is cool, but the atmosphere is just amiss. Also, there are so many kids at the location. It blew my mind. The walls are also very... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spacious apartment with a fully equiped kitchen. It's right in the heart of San Francisco. The beds are particularly comfortable. I also loved the fact that it's in Ghirardelli Square where you can go to sit around.

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Abilene, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perfectly located near the beach and walking distance every where. The property was lovely offering all the comforts of home with the luxury of hotel amenities. The convenience of the shops and resturants of Ghirardelli Square were an added plus. The butlers are great!

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We pride ourselves on engaging service, so it's nice to hear of your feedback about the staff. Thanks again for your kind words and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Leicester, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This is is really well located accommodation in the Fishermans Wharf area of San Francisco. However I'm not sure that I would class it as a hotel, it's more of a managed apartment building. The apartments are large, well equipped and decorated to a high standard, but many of the normal five star hotel facilities are missing. There is no... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a nice stay and found the residence well-suited to your needs. We are fortunate to be located in historic Ghirardelli Square and have access to many of the City's most desirable tourist attractions. Thanks again for your feedback and... More 

Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our family group of 10 recently spent 4 days in San Francisco. Since we had stayed at the Fairmont heritage and loved it so much, we thought we would give it another go. We were not disappointed. Still the same fantastic place to go back to at the end of a great day in San Francisco. Staff is beyond helpful.... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us and for being such a loyal guest! We're thrilled to hear you and your family had such a great visit and found the property perfectly suited to your needs. I'm sure having the residences right next to each other was a nice treat. Thank you also... More 

Quezon City, Philippines
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel from April 12 to 25, 2015. Great experience. We have always loved San Francisco, and this residence made the vacation a couple of notches better. Most of the staff, were wonderful - quick to respond to our every need.

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you enjoyed the residence and found the staff so helpful. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

San Francisco
Level Contributor
158 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is a cool hotel located in a renovated brick industrial building that was part of the original Ghirardelli Square complex. Our suite was spacious, modern with good views and plenty of natural light. The gym is small but perfectly adequate. A great breakfast is served in the lounge in the morning. The staff were very friendly. Being next to... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the property beautiful and well-appointed, but can appreciate your preference for a more bustling location. Also, I apologize you weren't able to utilize the house car at any point. We do our best to accommodate all our guests needs, but... More 

Newton, Massachusetts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed here for business and family vacation mixed. It was quiet and relaxing for the business part, and right in a great location to walk to many things + unforgettable views. As for the family vacation portion of the trip, we completely enjoyed the daily breakfasts included, the fantastic decks overlooking the bay and Alcatraz, the walks to the... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. I'm please to hear you found the property so well suited to your needs and we look forward to welcoming you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 25, 2015

We brought the entire family and had all three of the three bedroom residences. They were so comfortable and well furnished. Plenty of room for visiting and relaxing. The service from the moment I booked was superb. The staff, Cara, Anna, and every person we came in contact with was professional, and very concerned about making our stay wonderful. Thank... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us and happy anniversary! We're honored you chose to spend such a momentous occasion with us. I'm thrilled to hear you had such a nice visit and enjoyed such great service. Thanks again for your kind words and we hope to welcome you and your family again... More 

Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 19, 2015

These apartments are just incredible. So homely and everything you would normally need at home right in the heart of San Francisco. The reception staff are some of the most polite and lovely people I've ever came across. We stayed in the 2 bedroom apartment and it was great! Lovely big balcony looking over the square and a shop close... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such an excellent stay and found the residences so well-suited to your needs. Tthe residences are truly designed to be a home away from home and it sounds as though you agreed. Thanks again for your kind words and we... More 

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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