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Fairmont Heritage Place, Ghirardelli Square

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900 North Point Street, Suite D100, San Francisco, CA 94109
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Fairmont Heritage Place, Ghirardelli Square
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Fairmont Heritage Place, Ghirardelli Square
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523 reviews from our community

Traveler rating
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273
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I would recommend this hotel. I have stayed in San Fran twice. The first time I stayed by myself at the Mandarin. It was nice - very nice. But the second time, it was the entire family and not just me. So as I was weighing the cost of two rooms at the Mandrin vs the Ghiradelli, I decided to... More 

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I"m very pleased to hear you found the property so well-suited to your family's needs and the location ideal. As you mentioned the wine and cheese hour is a nice way to relax after a long day of sightseeing in San Francisco. Thanks again for your... More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is an expensive hotel but a great location. The bay view was gorgous and the room was spacious. The staff could do a better job to make my stay more joyful though. This hotel lacks high-quality reading material and I suggest they check out Foli app which I used at another luxury hotel to read premium digital magazines and... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for commenting on your recent stay with us. I'm pleased to hear you found the residences beautiful and the property location ideal. I can appreciate your preference for a digital reading experience and will share your feedback with the staff. Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely,... More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a 3-bedroom city view unit at the Fairmont for two nights just before Christmas, and could not have asked for a better experience! The location of this hotel perfect, adjacent to Ghiradelli Square (Christmas tree and decor were fantastic) and directly across from the Wharf. The complimentary house car (an SUV, perfect for our group of four)... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you found the property so well-suited to your needs. As we strive to provide excellent service to all our guests, I'm thrilled to hear of your interaction with the staff. Thanks again and we hope to welcome you and your family again... More 

Santa Clara, California
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My extended family and I stayed at the Fairmont for a weekend in mid March. We had a 2 bedroom bay view unit, as well as a 3 bedroom city view. Both units were spacious and comfortable. The bathrooms were large and had wonderful, high quality Le Labo Rose 31 toiletries. On our first night, we ordered in room dining... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're thrilled to hear you and your family enjoyed the property and found it so well-suited to your needs. As you mentioned the outdoor terrace is a wonderful and unique feature to the property and we're pleased you enjoyed it. Thanks again for your kind words... More 

Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 12, 2015

I stayed here for one night with my girlfriend before heading up to Napa Valley for a weekend. This is a nice property that is right in Fisherman's Wharf and has great restaurants adjacent. The one bedroom suite was very nice and comfortable bed. The shower was great. We went to the wine reception in the evening and it was... More 

Was this review helpful? Yes 2
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you and your girlfriend enjoyed your time on property and found the residence so beautiful. We are fortunate to be located at historic Ghirardelli Square and afforded such beautiful views of the City and Bay. Thanks again and we hope to welcome... More 

Perth, United Kingdom
Top Contributor
102 reviews 102 reviews
33 hotel reviews
275 helpful votes 275 helpful votes
4 of 5 stars Reviewed March 6, 2015

The two bedroom 'apartment' they gave us was enormous and very beautiful. The amenities provided were way more than comprehensive. The view from our patio was breathtaking. The location of the property makes it probably the best in the city. So why mixed feelings? Well basically this is a time share facility disguised as a 'hotel'. For me, I missed... More 

Was this review helpful? Yes 4
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I"m pleased to hear you enjoyed your time with us and found the property beautiful and well-suited to your needs. I can understand your feelings about the property being less hands-on and more of a private residence. Thank you again for your feedback and we hope... More 

Mexico, Missouri
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed for 2 nights in a 2 bedroom suite at the end of a business trip to Napa. The room was immaculate when we arrived and the bedrooms were perfect. There is a full kitchen with nice cookware, so we shopped for a few things at the market directly across the street. Nice and convenient! We found the staff... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the property so well-suited to your needs. I'm sure it was nice being able to stay in and cook with your family, truly a home away from home. Thanks again and we hope to welcome you and your family again... More 

Millville, DE
Top Contributor
144 reviews 144 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 23, 2015

This is a unique hotel since it is in a residential complex. The apartments are spectacular with a view of SF Bay that is unparalleled. The apartments have a full kitchen, full sized dining room table, living room and bedroom with a huge terrace. There is also a world class sound system and multiple TV's in every apartment. The facility... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We aim to turn moments into memories for our guests and it sounds like we were successful with your visit. As you mentioned, the property is very unique in San Francisco and given our historic location at Ghirardelli Square, truly a special place in the City.... More 

United States
Top Contributor
227 reviews 227 reviews
43 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed February 15, 2015

The Fairmont Heritage is an absolute gem. We didn't even realize it existed until we joined part of a travel/vacation club that uses this property as their San Francisco location. Located IN Ghiradelli Square, you couldn't possibly have a better location. One block from the water, you can begin your day on one end of the waterfront and spend your... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We are thrilled to hear you and your family had such a wonderful stay with us and found the property so well suited to your needs. As you mentioned, we are fortunate to be located in historic Ghirardelli Square and enjoy close proximity to many of the City's most desirable attractions.... More 

Sao Paulo, SP
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2015

We spent 7 days in San Francisco in a two bedroom residence, and everything was perfect. Easy check in, a helpful and kind staff. Confortable beds, excellent location. The chauffeured car was very useful, and the drivers were always very kind. For those (like me) that love cooking, they have a state of the art kitchen. Definetely we had a... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. We're thrilled you had such a nice visit and enjoyed the property so thoroughly. As you mentioned the residences feature modern decor and appointments in a historic setting. Thanks again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
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