We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairmont Heritage Place, Ghirardelli Square

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel packages
900 North Point Street, Suite D100, San Francisco, CA 94109
Special Offer
4th Night Free Offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Fairmont Heritage Place, Ghirardelli Square
Professional photos View all
Browse nearby
Fairmont Heritage Place, Ghirardelli Square
Write a Review

532 reviews from our community

Traveler rating
    431
    74
    16
    6
    5
See reviews for
279
141
5
26
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (532)
  • Mar-May only
    (133)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (95)
All months
San Francisco
Top Contributor
156 reviews 156 reviews
97 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a cool hotel located in a renovated brick industrial building that was part of the original Ghirardelli Square complex. Our suite was spacious, modern with good views and plenty of natural light. The gym is small but perfectly adequate. A great breakfast is served in the lounge in the morning. The staff were very friendly. Being next to... More 

Was this review helpful? Yes
Newton, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for business and family vacation mixed. It was quiet and relaxing for the business part, and right in a great location to walk to many things + unforgettable views. As for the family vacation portion of the trip, we completely enjoyed the daily breakfasts included, the fantastic decks overlooking the bay and Alcatraz, the walks to the... More 

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We brought the entire family and had all three of the three bedroom residences. They were so comfortable and well furnished. Plenty of room for visiting and relaxing. The service from the moment I booked was superb. The staff, Cara, Anna, and every person we came in contact with was professional, and very concerned about making our stay wonderful. Thank... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us and happy anniversary! We're honored you chose to spend such a momentous occasion with us. I'm thrilled to hear you had such a nice visit and enjoyed such great service. Thanks again for your kind words and we hope to welcome you and your family again... More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

These apartments are just incredible. So homely and everything you would normally need at home right in the heart of San Francisco. The reception staff are some of the most polite and lovely people I've ever came across. We stayed in the 2 bedroom apartment and it was great! Lovely big balcony looking over the square and a shop close... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such an excellent stay and found the residences so well-suited to your needs. Tthe residences are truly designed to be a home away from home and it sounds as though you agreed. Thanks again for your kind words and we... More 

Sydney
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perhaps the best we've ever stayed in. Our beautiful 2 bedroom apartment was overlooking Alcatraz and had a beautiful outdoor deck area with a gas fire pit. A fully stocked and gorgeous kitchen, 2 luxury bathrooms, wonderfully comfortable beds and relaxing living area made us feel like we were really on holidays. The staff here are unbelievable!... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you very much for commenting on your recent stay with us. We aim to turn moments into memories for our guests and it sounds like we were successful with you and your family. I'm thrilled to hear you found the residence so well-suited to your family's needs and we hope to welcome you again in the future. We look... More 

Sydney
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this wonderful property after driving from Los Angeles. It is perfectly positioned for any length visit to San Francisco being close to Fishermans Wharf, but far enough away from the crowds, and a block or so away from the Cable Car turnaround. There are also many good restaurants and cafes within a very short distance. The one... More 

Was this review helpful? Yes 1
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your very kind words about the property. It sounds like you had a wonderful stay and look forward to returning. As you mentioned the residences are well-appointed and feature numerous in-room amenities that it make it unique in the City. Thanks again and we look forward to welcoming you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com More 

Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Could not complain as the room and hotel suited our style of trip. 2 BR Bay view room was perfect and we could use the back exit down stairs to get in and out of hotel with minimum fuss. Hotel guest car was very convenient but expect delays if hotel is very busy. For a family of 4 on the... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you enjoyed the property and found the rooms so well-suited to your family's needs. As you mentioned we are a suite style property and offer guests a home away from home feel. Thanks again and we hope to welcome you and your... More 

Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 9, 2015

I would recommend this hotel. I have stayed in San Fran twice. The first time I stayed by myself at the Mandarin. It was nice - very nice. But the second time, it was the entire family and not just me. So as I was weighing the cost of two rooms at the Mandrin vs the Ghiradelli, I decided to... More 

Was this review helpful? Yes 3
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I"m very pleased to hear you found the property so well-suited to your family's needs and the location ideal. As you mentioned the wine and cheese hour is a nice way to relax after a long day of sightseeing in San Francisco. Thanks again for your... More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

This is an expensive hotel but a great location. The bay view was gorgous and the room was spacious. The staff could do a better job to make my stay more joyful though. This hotel lacks high-quality reading material and I suggest they check out Foli app which I used at another luxury hotel to read premium digital magazines and... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for commenting on your recent stay with us. I'm pleased to hear you found the residences beautiful and the property location ideal. I can appreciate your preference for a digital reading experience and will share your feedback with the staff. Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely,... More 

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed in a 3-bedroom city view unit at the Fairmont for two nights just before Christmas, and could not have asked for a better experience! The location of this hotel perfect, adjacent to Ghiradelli Square (Christmas tree and decor were fantastic) and directly across from the Wharf. The complimentary house car (an SUV, perfect for our group of four)... More 

Was this review helpful? Yes
FairmontSF, Online Marketing Manager at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you found the property so well-suited to your needs. As we strive to provide excellent service to all our guests, I'm thrilled to hear of your interaction with the staff. Thanks again and we hope to welcome you and your family again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

459 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (206)
Viewed
Hotel & grounds (40)
Viewed
Room/suite (81)
Viewed
View from room (17)
Viewed
Pool/beach area (3)
Viewed
Bathroom (13)
Viewed
Dining (7)
Viewed
Other (45)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (220)
Viewed
Amenities (73)
Viewed
The Hotel (24)
Viewed
Two Bedroom Residence (123)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (6)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay