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All 239 San Francisco hotels »

Chancellor Hotel on Union Square

3.0 of 5
433 Powell Street, San Francisco, CA 94102
Hotel amenities
Chancellor Hotel on Union Square
Ranked #10 of 239 hotels in San Francisco
4.5 of 5 stars 2307 Reviews
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2,307 reviews from our community

What travelers say about this hotel
  • Cable car(155)
  • Pillow menu(38)
  • Friendly and helpful(37)
  • Powell street(37)
  • Very clean(36)
  • Rooms are small(33)
  • Ceiling fan(29)
  • Would definitely stay(25)
  • Nice touch(19)
  • Flat screen TV(17)
Traveler rating
    1,319
    790
    145
    34
    19
Only show reviews for Family (185) | Couples (1,064) | Business (175)
Date Rating
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

We were very happy with our stay at Chancellor Hotel. The service was wonderful and the staff were very accommodating and attentive. And you cannot beat the price and location! It’s only a couple of blocks from shopping (H&M, Macy’s, Westfield, Sephora etc) and all the amenities are literally a minute away – Starbucks if you need coffee and Walgreens... More

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Dartmouth, Canada
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

We spent 2 weeks in California in out “trip of a lifetime” We started off with the first 3 nights, May 5 – 8, in San Francisco at the Chancellor which we booked after much research which included the very Frank and honest comments of the General Manager. We went with very high expectations; afraid they wouldn’t be met and... More

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See 2 more reviews by Peter-Sharon for San Francisco
London
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW

We booked this hotel after reading the recommendation on trip advisor. Great location, just off union square. Very central. Less than 2 mins from Macy's. Friendly check in and very helpful. Room was very small but I get the impression that it's the norm in San francisco for the budget. A tad dated but clean. We enjoyed it. Car parking... More

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Wes Tyler, General Manager at Chancellor Hotel on Union Square, responded to this review
May 28, 2012

I always find it amusing when folks from London call our rooms small. It is not really the norm for San Francisco as much as it is the norm for older hotels. You will find small rooms in hotels in any city, anywhere in the world, if the building is close to a100 years old or more. That is how... More

Quepos, Costa Rica
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

My husband and I stayed here for one night of our honeymoon in Downtown San Francisco and it was a really enjoyable experience. The hotel room was somewhat small, but this made it cozy and romantic. The decor is classic like the historic building itself and though some of the bathroom fixtures were not the newest modern designs, everything was... More

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See 2 more reviews by Texianna for San Francisco
Porto Alegre, RS
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

Not a single complaint. This is truly a spotless hotel to stay, sad we only spent 2 night in SF. Why wast money with fancy hotels if you have this gem so centrally located.

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NY
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW

I stayed here a few years ago and liked the Chancellor. Came back in an updated room, room 1005, and it was a great stay. This room is an inside room, its window has limited view of Union square and a fire escape ladder crosses right outside the window. If good view is what you need, this room may not... More

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Wes Tyler, General Manager at Chancellor Hotel on Union Square, responded to this review
May 28, 2012

Thanks for coming back! We know there are a lot of choices out there and appreciate you giving us another chance after a few issues that may have caused others to not try us again. Thanks again! More

Chester, UK
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW

As all the other reviews rooms are smaller than other hotels we stayed in during our 2 week road trip in CA but have stayed in smaller! Staff on reception are fantastic, Rory is very helpful. Also have a ticket box in reception to book tours, travel & we also bought 2 tickets for San Fran Giants at reception too.... More

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anchorage alaska
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

I am booked to stay at this hotel in July and will update this after my stay about the actual hotel but I did have to share my experience with booking and getting information about my stay from the staff. Nowadays feeling genuinely taken care of by a hotel isn't expected. You checkin, you check out. The end. But from... More

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orlando
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

This hotel just has a good vibe. It does all the little things right. The room, though not big, was clean and well laid out (though I would have sacrificed the walk in closet for more bathroom space). The staff is friendly and helpful. The ever present coffee, apples, popcorn and cookies and a choice of complementary newspapers are all... More

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tulsa,ok usa
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 22, 2012

I rate this hotel average only because the rooms were a little on the old side and had that old smell to it. Kinda of a personal thing. The bathroom was nice and clean but the bed was the best part of the room really very nice, we slept like a baby.The location was fantastic right at Union Square with... More

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See 2 more reviews by skylane9 for San Francisco
Wes Tyler, General Manager at Chancellor Hotel on Union Square, responded to this review
May 23, 2012

I must say that it is quite unfair to give an overall score of average because of a "kinda personal thing." If the old smell was a overall hotel issue, it would be mentioned frequently. And...as I have said many times, if you don't like anything about the room you are assigned, let us know and 99% of the time... More

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Additional Information about Chancellor Hotel on Union Square

  • Chancellor Hotel San Francisco
Address: 433 Powell Street, San Francisco, CA 94102
Price Range: $$

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Chancellor Hotel on Union Square
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