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Chancellor Hotel on Union Square

Certificate of Excellence
GreenLeadersGold level
433 Powell Street, San Francisco, CA 94102
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Chancellor Hotel on Union Square
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Ranked #10 of 234 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Ralph C Ridgmont, United Kingdom
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4,190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (849)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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Ridgmont, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

the Chancellor is an ideal hotel as a base to visit city. It services are good rooms etc very clean and free coffee and cookies is a lovely idea. It is the right size big enough to have every service but small enough that you know they care.

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Melbourne, Australia
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice and close to Union Square, ideal in fact. Major shopping precinct nearby with all the main department stores included .Plenty of nearby restaurants. Hotel staff excellent, rooms very comfortable and inhouse restaurant up to a good standard. Cable car right at front door.

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

After living in Vegas your whole life and working for a 5 diamond 4 star resort you would think a hotel would just be a hotel, nothing special. When I decided to book a hotel I figured I would just do a chain property that I was used to because in the end it's just a place to sleep. I... More 

Was this review helpful? Yes 2
Vero Beach, Florida
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Great location and very friendly staff! The weather was a little warm during our stay so we missed out air conditioning, but I am sure this is a very rare occasion with the great San Francisco weather!

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Pendleton, Oregon
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose the Chancellor based on rates and past reviews. It was perfectly located for our sightseeing. Easy access to Chinatown, Nob Hill and all public transportation. We had a corner room on the 9th floor. It was nicely decorated, included a small, and the bed, linens and towels were of nice quality. The staff were very helpful when we... More 

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Baton Rouge, Louisiana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Chancellor Hotel on Union Square is conveniently located to the stores that surround Union Square and the cable car line. The rooms are very small but furnished with everything you need. NO AC which probably isn't a big deal most of the time but we were there in July and the rooms get no cross ventilation so it got pretty... More 

Was this review helpful? Yes 3
Los Altos, CA
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Chancellor is the perfect location for going to the theater and shopping in downtown San Francisco. The staff is welcoming. I love the cookies, flavored cold water and coffee available in the lobby. It is not a luxury hotel but the rooms are comfortable. It was warm in the City when we were there but the ceiling fan and... More 

Was this review helpful? Yes 2
San Jose, California
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I discovered this hotel through TripAdvisor when looking for a room near the Geary last year, that wouldn't break my budget. This place was amazing and I'm sorry it took me this long to write my review! The hotel is charming and ageless, the staff friendly and helpful. The rooms (yes they are small, but not compared to some in... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I did a LOT of research before our stay - San Francisco is an expensive place to visit! This hotel was pricey for what it was, but compared to others in our price range, it seemed like the better option. I know two couples who had stayed here previously, and they said the same - great location, but the hotel... More 

Was this review helpful? Yes 1
San Juan, Puerto Rico
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I stayed there for 8 nights. Great location! . The cable car stops right in front of the hotel. Complementary cookies, coffee, water and popcorn. Very nice! The room was clean. The staff was very friendly and helpful. The only thing I didn't like is that the rooms don't have air conditioning, only a ceiling fan and it was too... More 

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review

Below is a "cut and paste" right from our Accommodations section on our web page. We try to make it very clear that we do not have air conditioning and the rooms are small. We also have it on our confirmations. It is also mentioned in probably 95% of the postings on TripAdvisor as well. I am sorry she was... More 

Hotel Review Summarization

What travelers say

  • Cable car(128)
  • Very friendly(25)
  • Powell street(20)
  • Pillow menu(19)
  • Ceiling fan(15)
  • Tour Desk(14)
  • Would definitely stay(10)
  • Friendly and helpful(9)
  • Rooms are small(8)
  • Nice touch(8)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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