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All 236 San Francisco hotels

Chancellor Hotel on Union Square

3.0 of 5 Hotel   |   433 Powell Street, San Francisco, CA 94102 (Downtown)
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Chancellor Hotel on Union Square
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Ranked #9 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
Kathy L
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3,557 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (670)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

First the pros: we just returned from a 3 night stay. The location is great and the staff could not have been more helpful. We checked in around 10pm (Amtrak was 6 hours late in arriving) and right after reaching our room a service staff member knocked with the fan I had requested when making the reservation. There is no... More

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MIDDLESBROUGH
Top Contributor
63 reviews 63 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a most enjoyable three night stay at this hotel in August as part of a 3 stop trip in California. We were both highly impressed from the moment we checked in, the staff were all very helpful and you got the impression that they were happy to help and not just doing their jobs and going through the... More

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Aruja, SP
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel definitely grew on me , to start off , the staff helped me out whenever i needed,those cookies are very good, i got one everyday..=) even that water tastes good, theres this tourist balcony that you can buy the muni pass,as well as the shuttle to go to the airport, sometimes it worth to get 1week muni pass...if... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review

Liked the review More

Newcastle, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Fantastic location, right on Union Square and middle of city shopping etc. cable car at the door making it very easy for transport. Also parking available. Helpful , obliging staff. Love the coffee and tea and biscuits available in the foyer. Very welcoming after a long day .Rooms are very comfortable and clean. Would definitely stay here again if we... More

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located in central SF, convenient to get around anywhere in the city and cable car stops just outside the hotel. Room were very small but modern, clean and had everything you need. We did not use the restaurant but did have a cocktail in the bar which was ok, the waitress was a bit crumpy but still... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review

Thank you! More

Durham, North Carolina
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The best quality of this hotel is its location. Few steps away from the Union Square and in the middle of the city definitely adds to the experience. There was no AC in the room but we never had a need for it especially with the weather in San Francisco. The cable car runs right outside the hotel but we... More

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Vancouver, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location, clean, well-maintained and modernly updated, with friendly, helpful and efficient staff, pleasant room decor, fast wi-fi, a choice of pillows (that goes far and beyond any I've ever seen in a hotel), and nice little touches that make you feel 'homey' and welcomed and appreciated as a guest (like bath salts...and even a bath ducky)...the list goes on.... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review

Well said! If we were going to write the review ourselves, that is what we would write. More

Lone Tree, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was attending a meeting at the nearby Hilton, which was VERY high priced, so I looked for a close, but less expensive hotel. The reviews of the Chancellor seemed promising, and I'd say they were correct and it even surpassed my hopes. It was not only clean and the staff friendly, but it was truly a lovely boutique hotel... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review

Thank you. Yes, we can be a great alternative to high priced, big-box conference hotels for people that appreciate a 100 year old boutique hotel. I find that when people do their research, as this person did, they will usually be happy. The key to our success...guests setting the right expectations! More

Bris Vegas Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located right in union square, the location really cannot be better. It is close to all the action and easy to move around. We had an issue with our first room. There was a chip out of the base of the bath which wouldn't have been a huge issue if we weren't travelling with two very young children who needed... More

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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review

One of the things I am most proud of...our Lost & Found Department. Thank you! More

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed the location, right off Union Square. Good to be able to pop back for coffee, cookies and fruit which were available in the lobby at all times. Staff extremely helpful and friendly. Very good room (no air con but fan did the job) and I liked the little walk-in wardrobe to store your stuff and keep the room tidy.... More

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Hotel Summarization (Beta)

What travelers say

  • Cable car(150)
  • Very friendly(28)
  • Powell street(25)
  • Pillow menu(24)
  • Ceiling fan(19)
  • Tour Desk(16)
  • Friendly and helpful(14)
  • Nice touch(14)
  • Rooms are small(12)
  • Would definitely stay(11)

Additional Information about Chancellor Hotel on Union Square

Address: 433 Powell Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chancellor Hotel on Union Square 3*
Reservation Options:
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Also Known As:
Chancellor Hotel San Francisco

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#7 Romantic Hotel in San Francisco #8 Green Hotel in San Francisco #8 Family Hotel in San Francisco #8 Business Hotel in San Francisco #21 Best Value Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more   less 
Number of rooms
137

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Chancellor Hotel on Union Square and other travelers.
2 questions
13 days ago
A TripAdvisor Member
22 days ago

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Questions? Get answers from Chancellor Hotel on Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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