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All 236 San Francisco hotels

InterContinental Mark Hopkins San Francisco

4.0 of 5 Hotel   |   1 Nob Hill, San Francisco, CA 94108 (Nob Hill)
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Ranked #56 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 13, 2007
Concord Pit Sheffield, UK
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1,536 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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There are newer reviews for InterContinental Mark Hopkins San Francisco
See the most recent reviews
new york
1 review
2 of 5 stars Reviewed September 17, 2007

When I called the Hotel directly to book my room, I was so very impressed with the delightful agent that I called the reservation's manager to compliment him on his staff's professionalism. Too bad Mr. Douglas could not take my call when I had some problems. I was rudely dismissed by a young man at the Concierge desk and left... More

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Sheffield, UK
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 13, 2007

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view... More

Was this review helpful? Yes 2
New York, NY
12 reviews 12 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 6, 2007

We love the Mark Hopkins. Great location, beautiful hotel, amazing staff. I just wish that there wasn't a wait to enjoy a drink at the "Top of the Mark" on busy nights (even if you don't want/need a table). Decent fitness facility but if you need more you can pay a small fee to use the nearby Club One.

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Gold River, CA
Top Contributor
52 reviews 52 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 3, 2007

We booked this room via P-line just one day before arriving for a short get-away night in the City. Location is at the tippy top of Nob Hll, which means a serious downhill walk to Union Square or China Town (or anywhere) and an even more serious walk back up the hill. However, the rooms have great views. Our 6th... More

Was this review helpful? Yes 2
Dallas, TX
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 28, 2007

Definitely an unexpected surprise for our first trip to San Francisco. We originally booked this hotel because of the ratings but upon further review (after the booking) we found several bad reviews on TripAdvisor. It's apparent these people that gave bad reviews were obviously expecting the "lap of luxury"-type stay. While the Mark Hopkins is a luxurious hotel, it was... More

Was this review helpful? Yes 2
Zurich, Switzerland
Top Contributor
78 reviews 78 reviews
52 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed August 24, 2007

We stayed three nights in a deluxe room on the eleventh floor and had a fantastic view over the city (whenever the Marine Layer lifted). The staff was very friendly and professional, especially the lady in th Executive lounge. Have breakfast at Top of the Mark and enjoy 360 degrees views of the city. Also go for drinks at night.... More

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2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 16, 2007

The Mark Hopkins Intercontinental looks good and is conveniently located, but that's where its amenities end. First off, they practiced a bait-and-switch on us, promising us one rate, including free breakfast, and then claiming ignorance of the promise when we checked in. As it was late when we arrived, we decided not to go elsewhere. When we later attempted to... More

Was this review helpful? Yes 5
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 15, 2007

I was set to stay in Sf for 6 days and so wanted somewhere nice to be based. A friend recommended the Mark Hopkins and so I booked. On check-in, was told I had been "upgraded" to a business room. However, this meant that the room had a big pointless fax/printer in it (with no USB connection, so pretty useless)... More

Was this review helpful? Yes 2
18 reviews 18 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 23, 2007

My wife stays here a lot with her company and I tag along from time to time. I am always amazed at the quality of their rooms and the views from the windows. While this isn't the best location in the world from which to walk SF, if you can afford the nicer rooms, this is a wonderful choice. We... More

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palo alto, ca
17 reviews 17 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 20, 2007

Stayed here for 5 nights in July on business. Booked via Priorityclub.com and as usual, no problem. Very nice deal including parking ($45/nite) and breakfast at the Top of the Mark every morning ($26/person/day). Upgraded to the corner room upon check-in. Room: very nice and clean; great bed; bathtub could have been bigger/shower water pressure could be improved Internet: LAN... More

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Hotel Summarization (Beta)

What travelers say

  • Nob hill(71)
  • Cable car(60)
  • Union square(40)
  • Very nice(30)
  • Room service(20)
  • Great view(14)
  • Beautiful hotel(4)
  • King size bed(3)

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental

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Room/suite (22)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#25 Luxury Hotel in San Francisco #34 Romantic Hotel in San Francisco #49 Business Hotel in San Francisco #54 Family Hotel in San Francisco
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Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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