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InterContinental Mark Hopkins San Francisco

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1 Nob Hill, San Francisco, CA 94108
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1 room 1 guest
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InterContinental Mark Hopkins San Francisco
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1,899 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
2 of 5 stars Reviewed yesterday NEW

I'm staying in a room with the smallest bathroom I've ever seen in a Hotel. To go to the toilet requires you to squeeze alongside the hand basin, reach over and shut the door and return to the front of the toilet...just to use or be in the bathroom. To have a shower is quite a logistical manoeuvre. The door... More 

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Baltimore, Maryland
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First of all, even if you are not staying at this hotel, you must go to the Top of the Mark to see the stunning view of San Francisco. I stayed 4 nights at the InterContinental Mark Hopkins while in San Francisco for work. I left the hotel early in the morning and came back in the evening without a... More 

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Chicago, Illinois
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The view and location of this hotel is amazing. The thing is the view is better outside the hotel than it is in many of the rooms. The hotel is dated. It isn't unique, quaint, or historical, its just dated. What really annoyed me was the lack of free Wi-Fi. It cost $15 per day for internet access. Upon arrival,... More 

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Winston Salem, North Carolina
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night on at IMH on way to Sonoma, perfect one night layover with great location, views and amenities. While rooms remain small, they maintain high quality bedding and items. Outside of hotel looks "old" but updated rooms and common areas bely an improved setting. We arrived early, and had to wait for our room, while this was... More 

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San Diego
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14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

we booked thru 3rd party site and were greeted by a room reeking of cig smoke. (Always check for the non-smoking symbol.) The manager was nice enough to move us to the newer Intercontinental after a long discussion but can't really recommend this hotel with smokers in the building. What boggles the mind is that California bars smoking in restaurants... More 

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Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read that you would not recommend this hotel. We are a non smoking hotel. Smoking is prohibited in guest rooms as well as public areas and our restaurants. Please reach out to me at ICMarkHopkins@ihg.com so that I may gather... More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

After a long drive from Monterey we were looking forward to some pampering. Unfortunately I was welcomed with a barrage of excuses and lack of intent to help by the trainee checking us in. I had requested for a roll away bed for my 8 year old son to be available beforehand and instead I was told that there were... More 

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Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read that you did not have an enjoyable stay with us. Please reach out to me at ICMarkHopkins@ihg.com so that I may gather additional information. Kind Regards, Abby Derohanian Assistant Manager- Front Office More 

Pennsylvania
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was one of the best hotels days of my entire life. I was traveling with my five-year-old daughter. I asked for the highest room possible because I had read some reviews about street noise. I don't know what people are talking about in the negative reviews because even with our window open there was virtually no noise. I had... More 

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Forestville, California
Level Contributor
73 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nob Hill has always been one of our favorite areas to stay while in San Francisco. Its spectacular views and “above the fray” feeling make it a special experience. We’ve previously stayed at the Fairmont and the Ritz-Carlton, but the recent overnight was our first time at the InterContinental Mark Hopkins Hotel, a lovely Art Deco building opened in 1926.... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overall I had a wonderful experience. I found the staff to be accommodating - although the block of rooms reserved for the marathon has been filled the manager still gave me the marathon rate for my room. My room was clean and comfortable. The hotel itself is beautiful and the views of the bay are even better. There is even... More 

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Ocean View, Delaware
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the top Intercons in the US. The property is situated at the peak of Nob Hill and affords one an extremely god view of the city and the bay area. the rates are competitive. This hotel is 1st class and has the old money feel. It's been around since the 20's I'm told. Arriving by car... More 

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Hotel Review Summarization

What travelers say

  • Cable car(37)
  • Nob hill(32)
  • Union square(21)
  • Very nice(16)
  • Room service(13)
  • Great view(3)
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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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