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All 236 San Francisco hotels

InterContinental Mark Hopkins San Francisco

4.0 of 5 Hotel   |   1 Nob Hill, San Francisco, CA 94108 (Nob Hill)
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Ranked #56 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kathleen F
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1,538 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
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English first
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

A fantastic hotel. Even though it is very upscale, everyone is so friendly and helpful. Not snobbish at all like in some upscale hotels. We arrived in a limousine and the service was supreme. The room was very well appointed and the bed was heavenly. We will definitely be staying here again on our next trip to San Francisco.

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Senior Contributor
36 reviews 36 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Of course you expect hills in San Francisco, and if you're lucky, you'll be able to stay at the top of one of them - providing captivating views of the city. While the InterContinental Mark Hopkins can be a bit pricey, in many ways it is certainly worth it. From the moment you enter the lobby you're greeted warmly and... More

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Room was lovely, just a couple of blocks from union square. Great view from the bar Top of the Mark, concierge lady was very helpful. Only downside was the 5 block walk up one of the steepest hills ever at the end of each day.

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Top Contributor
57 reviews 57 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Got a terrific deal via priceline and couldn't have asked for more. Staff as everyone has said are fab, genuine, friendly and on the ball. The room was large and luxurious with every extra. One had a back room -lovely and quiet. One faced the front - cable car directly outside, so check ahead if possible. Room service was tasty,... More

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North China
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love Heritage Hotels and the Mark Hopkins is truly a good example. Hotels run by InterContinental are simply very good and consistent in service. We stayed on 4th of July and saw nothing than fog instead of the fireworks at the Top of the Tier. What a pity. We stayed again at the end of our US trip before... More

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Austin, Texas
Top Contributor
55 reviews 55 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I don't get to San Francisco often, but I have had the pleasure of staying at the Mark Hopkins on two occasions and this most recent visit was outstanding.The concierge was extremely knowledgeable and helpful before and during our visit which made for an almost trouble free journey.The doorman and front desk were welcoming and accommodated our early arrival. The... More

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New Brunswick, New Jersey
Top Contributor
77 reviews 77 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't know but my room smells like a smoking room-i should have asked but i was so busy with so much going on. The positive-its up the hill. Love the view and also has excellent customer service. The beds were clean and comfortable and always had everything fresh everyday. Negatives-food is way to expensive for my salary. The walk... More

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Brooklyn, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Positives: 1. Location 2. Rooftop bar/ restaurant Downsides: 1. Room was constantly warm. They don't run the air conditioner at night, so if you don't run the AC all day, the room never cools down. 2. You can hear the neighbors showering. 3. Wallpaper is coming off the walls and there were a few mold spots on the ceiling. 4.... More

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Los Angeles, California
16 reviews 16 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed ay the newly renovated Fairmont and The Mark Hopkins. The Mark Hopkins has maintained its decadence, but there are two issues that remain which need to be corrected. At iconic brand hotels such as the MH, it's about the property but mostly about the way you feel at the property. I felt the staff and service was average... More

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Manhattan Beach, California, USA
Top Contributor
101 reviews 101 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a hard review to write because the people in the hotel are so good. They get the stars for this stay. I wish I could forget all the infrastructure mishaps during our stay. We checked in with a great employee, Jewel. She upgraded us using the Ambassador program and we got a nice suite in the 11th floor.... More

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David V, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am sorry to hear that your stay was not as enjoyable as we would have liked but I am delighted to hear that you found the staff attentive. I am happy to inform you that our hotel will be starting renovations in... More

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Hotel Summarization (Beta)

What travelers say

  • Nob hill(71)
  • Cable car(60)
  • Union square(40)
  • Very nice(30)
  • Room service(20)
  • Great view(14)
  • Beautiful hotel(4)
  • King size bed(3)

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental

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Terrace Suite (19)
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Room/suite (22)
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#25 Luxury Hotel in San Francisco #34 Romantic Hotel in San Francisco #49 Business Hotel in San Francisco #54 Family Hotel in San Francisco
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Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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