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All 236 San Francisco hotels

InterContinental Mark Hopkins San Francisco

4.0 of 5 Hotel   |   1 Nob Hill, San Francisco, CA 94108 (Nob Hill)
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77%
Ranked #56 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ExpatinChina North China
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1,534 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
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North China
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love Heritage Hotels and the Mark Hopkins is truly a good example. Hotels run by InterContinental are simply very good and consistent in service. We stayed on 4th of July and saw nothing than fog instead of the fireworks at the Top of the Tier. What a pity. We stayed again at the end of our US trip before... More

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Austin, Texas
Top Contributor
55 reviews 55 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't get to San Francisco often, but I have had the pleasure of staying at the Mark Hopkins on two occasions and this most recent visit was outstanding.The concierge was extremely knowledgeable and helpful before and during our visit which made for an almost trouble free journey.The doorman and front desk were welcoming and accommodated our early arrival. The... More

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New Brunswick, New Jersey
Top Contributor
77 reviews 77 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I don't know but my room smells like a smoking room-i should have asked but i was so busy with so much going on. The positive-its up the hill. Love the view and also has excellent customer service. The beds were clean and comfortable and always had everything fresh everyday. Negatives-food is way to expensive for my salary. The walk... More

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Brooklyn, NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Positives: 1. Location 2. Rooftop bar/ restaurant Downsides: 1. Room was constantly warm. They don't run the air conditioner at night, so if you don't run the AC all day, the room never cools down. 2. You can hear the neighbors showering. 3. Wallpaper is coming off the walls and there were a few mold spots on the ceiling. 4.... More

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Los Angeles, California
Contributor
16 reviews 16 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I've stayed ay the newly renovated Fairmont and The Mark Hopkins. The Mark Hopkins has maintained its decadence, but there are two issues that remain which need to be corrected. At iconic brand hotels such as the MH, it's about the property but mostly about the way you feel at the property. I felt the staff and service was average... More

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Manhattan Beach, California, USA
Top Contributor
102 reviews 102 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a hard review to write because the people in the hotel are so good. They get the stars for this stay. I wish I could forget all the infrastructure mishaps during our stay. We checked in with a great employee, Jewel. She upgraded us using the Ambassador program and we got a nice suite in the 11th floor.... More

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David V, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am sorry to hear that your stay was not as enjoyable as we would have liked but I am delighted to hear that you found the staff attentive. I am happy to inform you that our hotel will be starting renovations in... More

Budapest, Hungary
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose the Intercontinental to start a two-city holiday and took the club package. We were given a corner room on a high floor with views partly to the city and partly to the bay. The room was well equipped, clean and reasonably spacious. Some reviewers have commented that the hotel is in need of refurbishment, but with the exception... More

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Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 2 weeks ago

At first we perceived attentive service. However, it was very disappointing to return home to find that our charge card was billed for minibar services when none were ever used. The hotel reversed the charges, but the onus was on us to review the bill. This leaves a bad taste about our stay.

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David V, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I do apologize that you found additional charges on your credit card when returning home and I am happy to hear the hotel reversed those charges immediately. Thank you again for your review and I do hope that you will visit us again... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Pros: staff make a business and those we interacted with in our 4 day stay were excellent. David at reception, Dan the Concierge, the fellows in the forecourt handling arrivals and Hama(?) behind the bar at the Top Of The Mark. Engineering issues dealt with in a flash. A persistent noise issue was dealt with quickly and an upgrade suite... More

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Chicago
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've very mixed on how I feel about this hotel. This hotel certainly has some great aspects... -Hotel Staff was great -Location was central within San Francisco -Very historic building with great views of the city With that being said, there were some cons which kind of even out the feel of the hotel. First of all, the rooms are... More

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David V, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am sorry to hear that your stay was not as enjoyable as we would have liked. I am happy to hear however you had several positive experiences during your stay. I am also delighted to say the that hotel is looking at... More

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Hotel Summarization (Beta)

What travelers say

  • Nob hill(72)
  • Cable car(60)
  • Union square(41)
  • Very nice(30)
  • Room service(21)
  • Great view(14)
  • Beautiful hotel(4)
  • King size bed(3)

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#25 Luxury Hotel in San Francisco #34 Romantic Hotel in San Francisco #49 Business Hotel in San Francisco #54 Family Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 
Number of rooms
380

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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