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InterContinental Mark Hopkins San Francisco

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1 Nob Hill, San Francisco, CA 94108
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InterContinental Mark Hopkins San Francisco
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InterContinental Mark Hopkins San Francisco
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1,816 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
4 of 5 stars Reviewed 3 days ago NEW

This hotel was in an interesting location. It was perfect in a sense that it was about a 15-20min walk from the Pier and if you go the other way, it's about 15-20min from the middle of the city. The only issue is that it is location on the top of a giant hill. We decided to walk everywhere so... More 

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Brunswick, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Doorman Sal made our trip. Very knowledgeable and extremely personable. Fabulous resturant recommendations. Set us up at small Italian resturant where everything was handmade. Pasta made fresh everyday wood fire oven and great service. All family run. I could list 6 more tips that were perfect. The entire door staff and front staff were warm and gracious. And of... More 

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Kennewick, Washington
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Mark Hopkins last June and enjoyed the hotel very much. The doormen were always there to open the door and greet us whether we were walking or arriving by car. The location can't be beat being on Nob Hill. Check in went smooth and our room was very spacious, elegant and had a... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here on our 1 year anniversary and I definitely suggest this hotel to anyone! The hotel is in an excellent spot at the top of nob hill. When you first arrive, the hotel is stunning! Our room wasn't ready yet, so they upgraded us to a junior suite, complimentary. So nice! When I made the... More 

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Miami Beach, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel and quite a cool experience! Highly recommended. The hotel is located in the heart of the city, just steps away Market street and Marina. The only problem is that one has to climb the hills to get to the hotel, but at the end of the day this adds some fun. The hotel and the rooms are... More 

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County Limerick, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in the Mark Hopkins for a week in early June. Hotel is a beautiful, old building situated on the top of Nob Hill. Rooms were nice and a decent size. Did not use any of the facilities so can't comment there! In a good location for seeing all the sights of downtown SF. Only downside is the hill!!! I... More 

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Danville, Virginia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It had been years since I had stayed at the Mark and I knew from some of the posts the Grande Dame might be a little long in the tooth. However-- we made our reservations in November, and the Fairmont offered a non refundable reservation, whereas the Mark offered reservations which could be cancelled without fee up until 48 hours... More 

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England
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60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our bags were taken from us as we approached the towering façade of the IC. There was a short wait for check-in as only one member of staff appeared to be on duty, but processing was quick and professional and I was welcomed as an Ambassador member, with my complimentary weekend night certificate being accepted. Along with the room keys... More 

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Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read that we failed to meet your expectations during your stay with us. Please reach out to me at ICMarkHopkins@ihg.com so that I may gather additional information about your stay. I look forward to speaking with you further. Thank you... More 

Las Vegas, Nevada
Level Contributor
145 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for my 39th birthday and was provided a cupcake treat. But to say that Anna the assistant room supervisor helped us when my wife was suffering a back problem. They went out of their way and made sure that my wife would be comfortable for the rest of our stay. She and her staff went above and beyond in... More 

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Omaha, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We just visited SF and stayed at the Intercontinental Mark Hopkins Hotel on Knob Hill. We choose this hotel because of our prior enjoyable association with the Intercontinental hotel chain. To our dismay this hotel fell well short of our expectations. We paid the upcharge for the Club Level experience, which we have enjoyed and found well worth the money... More 

Was this review helpful? Yes
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read that we failed to meet your expectations during your stay with us. Please reach out to me at ICMarkHopkins@ihg.com so that I may gather additional information about your stay. I look forward to speaking with you further. Thank you... More 

Hotel Review Summarization

What travelers say

  • Cable car(37)
  • Nob hill(32)
  • Union square(21)
  • Very nice(16)
  • Room service(13)
  • Great view(3)
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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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