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InterContinental Mark Hopkins San Francisco

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1 Nob Hill, San Francisco, CA 94108
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InterContinental Mark Hopkins San Francisco
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InterContinental Mark Hopkins San Francisco
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1,787 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sutton Coldfield, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed today NEW

Very welcoming, attentive and friendly staff. Lovely, classic, immaculately presented rooms with a touch of elegance. In my view the best location to stay in San Francisco, you’ve got everything you need nearby and the views (as it’s on top of the hill) from the hotel of the city are truly stunning! It will take you about 20-25 minutes to... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

This is simply a fantastic hotel. Right in the middle of San Francisco. Close to everything. Cable car stops outside. Friendly staff, great service. Top of the Mark has great views and fantastic Martini list. The only negative is that you have to pay for wifi, not great in 2015!

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Vancouver, Canada
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Mark Hopkins for four nights, and were fortunate to have a corner room with a view over the Fairmont and Grace Cathedral. The amenities are excellent, and although it is a gracious old building the mechanical systems are all flawless - it's only a big deal when they don't work! Check-in went very well, and our... More 

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Senior Contributor
36 reviews 36 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed four nights around a wedding , for which we travelled from London. Had last been here nearly thirty years ago. Atmosphere still excellent, service outstanding, plumbing and electrical a better. HUGE thanks to great concierge service ( George) in organising side trips, and especially to receptionist ( female, blanked name but on duty on 13th and 16th) who... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will not echo the comments of previous visitors to this hotel, it is truly a beautiful property, with very nice amenities, decor etc..location is excellent, Nob Hill is a unique part of town which can be explored on its own. Of note, the hotel does sit atop a very steep hill and can be a challenge for some, we... More 

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Toronto, Canada
Top Contributor
51 reviews 51 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

While we really appreciated the historic nature of this hotel (beautiful location and view) it felt like the hotel is in getting a little tired. It seems to be riding on its history and would do well to bring the hotel up to current standards. Staff was nice enough but not up to Intercontinental standards.The elevators were a real issue... More 

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Top Contributor
74 reviews 74 reviews
31 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The first hotel on our US trip which was up to the international traveler’s expectations! There is no need to repeat that this Historic hotel is in the most impressive location, there is no need to say that the standard of service is truly InterContinental (as you would expect). But there is the need to point out that this is... More 

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We were excited to be able to book into an Intercontinental hotel, which was to be a new experience for us to start out a 10 day trip across California. Hotels in SF are not cheap, so this property seemed great value for its name. Unfortunately, this hotel does not truly deliver in this regard - whilst the location is... More 

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Vancouver, BC, Canada
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first stay at the Mark Hopkins InterContinental, after having stayed at The Huntington, The Fairmont and the Stanford Court Hotels. Based on TripAdvisor reviews speaking to the historic and grand exterior, as well as hit or miss customer service, I booked a 2 night stay with my eyes open. My experience mirrors the majority of reviews that... More 

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Walnut Creek, California
1 review
3 of 5 stars Reviewed 1 week ago

Great location to stay for a concert at the Masonic! We checked in, requested a lower level room, and they were able to accommodate us. Service was good. Room was good size and bed was comfortable. Older hotel, but it has character. Our walk to the Masonic was maybe 5 minutes? Great restaurants on the way. You can't beat that!

Review collected in partnership with Amoma.com

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Hotel Review Summarization

What travelers say

  • Cable car(37)
  • Nob hill(32)
  • Union square(21)
  • Very nice(16)
  • Room service(13)
  • Great view(3)
Questions? Get answers from hotel staff and past guests. Ask a question

918 photos of this hotel

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View from room (90)
Room/suite (188)
Bathroom (46)
Hotel & grounds (151)
Dining (41)
Family/play areas (4)
Videos (1)
Other (127)

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Amenities (44)
Deluxe Room (71)
Restaurants and Bars (26)
Terrace Suite (19)
The Hotel (49)

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Room/suite (24)
Dining (7)
Hotel & grounds (11)
View from room (1)
Business center/function rooms (4)
Other (14)
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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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