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InterContinental Mark Hopkins San Francisco

4.0 of 5 1 Nob Hill, San Francisco, CA 94108
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Certificate of Excellence 2014
InterContinental Mark Hopkins San Francisco
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InterContinental Mark Hopkins San Francisco
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1,627 reviews from our community

Traveler rating
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    233
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
34 reviews 34 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

350 for a run down hotel is just too much. The staff is great and upgrade easily but the rooms are antiquated. Bed is comfy but there are just closets and no drawers in room. Bathroom functional but also old. Hotel needs to close and get a full facelift. The shampo/shower gel is globby. Intercon clearly needs to invest or... More

Was this review helpful? Yes 1
Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our 2 night stay prior to leaving on a cruise was nothing but wonderful. From the minute we drove up to the front and met some of the nicest and most helpful bellmen until the last few minutes when we checked out was nothing but great. The hotel is so historical with older classy furnishing and very well maintained. We... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I’ve stayed in San Francisco a few times and toyed with staying at the Mark, but let my frugal (and lazy) ways win out and stayed loyal to the Hyatt down the hill. This time I thought I’d shell out a few extra bucks, forgo my Hyatt points and stay on top of the hill - what a disappointment !... More

Was this review helpful? Yes 6
David V, Front Office Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am delighted to read that you had a wonderful stay. I am sorry to read that your stay was not as enjoyable as we would have liked. Many of the amenities that you had described having to pay extra for are included... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Really classy hotel in a high end neighbourhood in San Fran. Get ready for a lot of hill walking tho!! It's located on top of the hill!! Great excuse to experience a cable car as they pass the hotel. Hotel as expected is pricy, especially extras - breakfast / use of business facilities etc. Rooms spacious and very comfortable. Hotels... More

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edmonton
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was attending a conference in this hotel so it was convenient to stay. Intercontinental is a well known chain so I had hoped that it would keep up with its reputation. The hotel definitely has character and its location on top of Nob Hill really puts it in prime real estate. But I found the room somewhat old and... More

Was this review helpful? Yes 1
David V, Front Office Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am disappointed to hear that your stay was not as enjoyable as we would have liked. I am happy to announce that our hotel is planning renovations in 1015 and do hope that you will come back to see us once it... More

Toronto, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In the luxury hotel area of SF. Of course that also means you are on top of Nob Hill. That means steep walks in all directions. My knees aren't what they used to be so we usually grabbed a cab to get lower and always a taxi home. It is a very nice historic hotel. Not ultra modern but nicely... More

Was this review helpful? Yes 1
Berlin, Germany
Top Contributor
122 reviews 122 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The design of the hotel was extra ordinary well. It felt like SFO in the 1920s for some time. I love the rooms and the breakfast room, breakfast was pretty amazing as well! Just about the service: For such a classy hotel I would expect a bit more classy and welcoming service. I didn't feel people were trained to be... More

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Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

On a recent trip to San Francisco my friends and I went for a couple of drinks and snacks to the top of the IC Mark Hopkins hotel in San Francisco. Although we didn't stay at this hotel, judging by the lobby it's a top notch hotel. If you want to feel really special the next time you're in San... More

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Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great rooms, great location but a little expensive, particularly for breakfast. Great view from 18th Floor bar. Walking is tough due to the steep hills so try to get the cable cars!! Shopping a 10 minute walk away in Union Square and I'd recommend Castro for nightlife.

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Atlanta, GA
Top Contributor
318 reviews 318 reviews
58 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here while in town for business, it is a classic old hotel, but it is in dire need of an update. The views are great and the rooms are very spacious, but it is falling apart. The paint is chipping off the walls in most places, the furniture is dated and beaten up. The worst part was the... More

Was this review helpful? Yes 1
David V, Front Office Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am disappointing to read that your stay was not as enjoyable as we would have liked. I do apologize that you found the mattress in poor condition. Our hotel is often praised for the comfort of the mattress. Please contact me at... More

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Hotel Summarization (Beta)

What travelers say

  • Nob hill(57)
  • Cable car(51)
  • Union square(32)
  • Very nice(28)
  • Room service(18)
  • Great view(10)
  • King size bed(3)

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental

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