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InterContinental Mark Hopkins San Francisco

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1 Nob Hill, San Francisco, CA 94108
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InterContinental Mark Hopkins San Francisco
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InterContinental Mark Hopkins San Francisco
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1,845 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond Hill, Canada
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We had a decent 4 night stay in this hotel, but it was very over-priced in our opinion. I get that it's San Francisco, so I didn't expect it to be cheap, but they nickel and dimed us for everything. Wifi is 15 bucks a day, plus they charged us for making two local phone calls. Like, give me a... More 

Was this review helpful? Yes 1
La Porte, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Be careful booking at the Mark Hopkins. My wife and I are checking out today and are both very dissatisfied with our experience here. The room we were placed in should not even be a room that exists. It is situated along side the elevators so we had the luxury of listening to them bang along up and down all... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is historic, so expect a grand, but slightly aged look. The rooms are not very big, smell musty & are a bit pricey. The service is great, but you need to pay for everything in the room. Bottled water is $7..(if you order room service, they'll bring a glass of water with it.) The food is excellent, but... More 

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Raleigh, North Carolina
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The views are to die for and you will feel a touch of luxury throughout this hotel. The service was really top notch, though, from the bellmen to the guest check in and the waiters and bartenders at both the Top of the Mark and the morning brunch. Delicious, hearty fare at the breakfast buffet with something for everyone, including... More 

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Seattle, Washington
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

We had a very enjoyable trip to the city. I just have a couple of complaints. The bed was a little hard for our liking. Being that we are in our 40's and 50's and very athletic, we both woke up in the mornings with lower backaches. Also, I parked our rent a car, which we went through the property... More 

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Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read that you did not enjoy your stay with us. We want all of our guests to have a memorable stay and I am sorry you did not. Please reach out to me at ICMarkHopkins@ihg.com so that I can gather... More 

Indian Wells, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

No denying that the intercontinental brand is top notch. Perfectly located at the apex of Nob Hill section, the hotel deserves its 5 star rating. Of course that doesn't come cheaply.....rooms are upwards of $300 per night and then parking is an additional $60. We couldn't navigate the hills with any comfort, so the car just stayed in the garage... More 

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Egg, Austria
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Great location, reachable with both cable car lines. The bar on the top floor is kind of unique with great views. Rooms are spacious even for family of four. Service is very friendly. Whole location is clean and well maintained but the historic character would need some maintenance in the near future!

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Am a frequent traveler with work and brought wife with me on business trip to SFO, Very nice facade, location and decor. Room very nice but overall impression was not good (am a member for IHG and Hilton etc.). Attitude in hotel was to charge for every detail and extra on top of expensive room rate. Usd8 water in room... More 

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Roseburg, Oregon
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have always wanted to stay at the Mark Hopkins and this past week, my dream came true. Located on the top of Nob Hill in a beautiful part of the city. The people who took care of us were courteous and helpful. And don't miss a chance to have a drink at the Top of the Mark.

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Fredericksburg, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were expecting more, we wanted luxury but really just found an older hotel with a new coat of paint. No real complaints, everything was average, the views are great up there but I will stay elsewhere my next trip. We spent our first two nights in the city here and the Top of the Mark is a nice location... More 

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Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read that you did not enjoy your stay with us. We want all of our guests to have a memorable stay and I am sorry you did not. Please reach out to me at ICMarkHopkins@ihg.com so that I can gather... More 

Hotel Review Summarization

What travelers say

  • Cable car(37)
  • Nob hill(32)
  • Union square(21)
  • Very nice(16)
  • Room service(13)
  • Great view(3)
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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
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