The biggest drawback to the hotel is that you can hear every word and noise coming from the next room. One suggestion: when possible, do not assign guests to rooms adjacent to other occupied rooms.
- Palace Hotel San Francisco
- Palace San Francisco

The biggest drawback to the hotel is that you can hear every word and noise coming from the next room. One suggestion: when possible, do not assign guests to rooms adjacent to other occupied rooms.
The Palace is a beautiful old building. I had 2 nights in a comfortable well-decorated high ceilinged room with a street view. Superbly situated with a BART station on the airport line at the door. Staff attentive.
The palace jewel is the Garden Room, the main dining area. Large elegant, with golden marble columns, spectacularly intricate glass ceiling and detailed...
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I stay here often on business and never fail to be overwhelmed by relaxing in the spectacular center atrium of this grand hotel. It's the best thing about the Palace Hotel. The breakfast buffet in the atrium is expensive but absolutely worth it for the ambiance and good food. After coming in from a day of business meetings or touring,...
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The Palace is so convenient to many places - we walked to union square, ferry building and AT&T park. Mongtomery Bart Station is right outside the Market St door. Staff was generally nice...the concierge person, Debbie Lew, was the friendliest and so caring! The front door staff was great and very knowledgeable. Front desk was so-so...didn't really greet us with...
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This is an amazing historic hotel in the center of the financial district/civic center area of San Francisco. Both the small and large rooms have a lot of character. The lobby area is amazing and this hotel is only 1 block from the BART station as well as trams. There is a Starbucks and Jamba Juice a half a block...
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My fiancé and I just got back from a wonderful trip to California that was made all the better by our fine experience at the Palace. I cannot say enough good things about our stay here. We had just gotten engaged the night before our stay, so the hotel staff went above and beyond in making our time there extra...
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Congratulations on your engagement! We are so honored that you chose to share this momentous occasion with us! Thank you for your comments regarding our many Palace Ambassadors. We strive to provide our guests with the upmost service and are delighted to see that we succeeded in making you and your bride-to-be feel like royalty. We hope that you will...
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I stayed here for one night in May (for a work conference) and the hotel was fantastic. The event space was outstanding as there was a ton of light from the glass roof and the general amenities of the hotel were outstanding. The room was very comfortable with high ceilings that made the room look much bigger than it was....
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We are so delighted to hear that you had a very enjoyable stay and a lovely conference with us! Thank you for your comments regarding the general décor of the hotel and the many amenities that we offer our guests. The Garden Court is always a favorite amongst our guests and truly is a timeless treasure in San Francisco. We...
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I spent two days here in mid-May. Every staff member I encountered was especially friendly and helpful. Our suite was beautiful. I would stay here again if I am lucky enough to be back in the SF area.
On behalf of the many Palace Ambassadors I would like to say thank you for sharing your review on the friendliness and helpfulness of the staff. We do hope that you will have the opportunity to come back to San Francisco and will select the Palace Hotel as your home away from home.
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Lovely hotel for vacation but convention offerings disappointing. Service was as expected for a high end hotel. Parking is tad pricey. I stayed at the hotel for a conference and the plated dinner reception was not good. The food was average but the service was awful. Plates and glasses were just dropped in front of you, the napkins were thrown...
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Thank you so much for taking the time to share your review with us. We are very sorry to see that your experience with our banquet staff was not what you deserved nor what is standard practice here at the Palace Hotel. I have forwarded your comments to our Director of Banquets and we will look into this matter immediately....
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The hotel is very nice,the staff is very attentive and extremely friendly. The rooms are well maintained and adequate size. The location is great! Will definitely stay there again.
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