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All 236 San Francisco hotels

Touchstone Hotel - City Center

2.0 of 5 Hotel   |   480 Geary Street, Between Mason Street and Taylor, San Francisco, CA 94102
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Touchstone Hotel - City Center
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Ranked #127 of 236 hotels in San Francisco
A recent review
3 of 5 stars reviewed 2 weeks ago
JaslynKGL Singapore, Singapore
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202 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Singapore, Singapore
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Chose the hotel after much review and stayed here for 4 nights. 5 mins walk to Union Square and 15 walk to Chinatown. A rather good location. The Twin Beds Room was relatively small and the shower was really cramped even for petite Asian build. Upgraded to a Double Beds Room with much more roomy bathroom. While the hotel was... More

Was this review helpful? Yes 2
Tel Aviv, Israel
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 27, 2014

a 2 star hotel, so do not expect a Hilton, BUT rooms are clean and nice, receptionist is always kind, and for the price you pay, you can't go wrong. I've had a single room (been here for business), and I usually stay in upper classes hotel, so I was afraid of what I was going to get, but what... More

Was this review helpful? Yes 1
Gold Coast, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 18, 2014

This hotel was as basic as you'll get, but when you're only paying $100 a night, it's totally worth it. The staff were friendly and helpful. They were well informed and even let us use their personal phone to organise our tour to Yosemite. Even though the hotel is a bit dated and basic, they have a few nice little... More

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Auckland New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2014

On arrival we found the receptionist very helpful, and upgraded us to a lovely room. I just wish there would have been tea & coffee making facilities in the room. Everything else there was excellent. It is in a great location close to Union Square and I would stay there again.

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed February 4, 2014

Stayed here for 8 nights (jan end to feb). Was looking for a good location, clean and silent hotel. Glad to say it delivered on all counts! The only negative is a funny odour from the carpets and lack of view (at least from my room on 6th floor). But on the whole a good experience.

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Winter Park, Colorado
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2014

Great location, small clean hotel with breakfast option. Very nice and helpful staff. Shehbyz went above and beyond to make our stay very pleasant. I will stay there again and would recommend my friends to stay there too. This is a budget hotel and you get what you pay for. I don't understand people that can't afford to pay more,... More

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14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 19, 2014

The Touchstone is a no-frills, small hotel located close to Union Square and Market Street, which are hubs to virutally anywhere in SF. The room is tiny and the walls need a repainting, but that wont be a big problem if you don´t spend a lot of time inside the room.. It can be a bit noisy during the night,... More

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Barnsley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 10, 2014

The receptionist told us to park outside the hotel while we took our bags upstairs and then move the car to the garage behind for $18 per 24hr reduced rate. We got a $95 fine as parking outside the hotel is apparently not allowed (for even the 5 minutes we were upstairs). It was also $40 per night parking as... More

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touchstone480, General Manager at Touchstone Hotel - City Center, responded to this review

Dear Guests, this was admittedly not a good stay for you. Again, we are extremely sorry for these upsetting events. Even though none of the staff had any bad intention, things were obviously not clearly communicated. Kindly note that we attempted to contact you via e-mail and through the third party supplier you booked the room with several times. We... More

Newbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2014

We booked to stay here for our last two nights of a three week trip of South America. Absolutely disgusting, I would not recommend anyone to stay here. The noise of the traffic is unbearable, we had to get really drunk so we could pass out when returning to sleep. We changed room on arrival as the room we were... More

Was this review helpful? Yes 1
Otorohanga, Waikato, New Zealand
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 20, 2013 via mobile

A great hotel to start our trip. It's location was ideal, a short walk to union Square and down to cable car and line 7 transportation to Fisherman's Wharf. Front desk staff were very helpful and friendly. Our Room was tidy and comfortable and serviced daily. The free fruit available was an added bonus. Only down side was it was... More

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Additional Information about Touchstone Hotel - City Center

Also Known As:
Touchstone Hotel - City
Touchstone Hotel - City San Francisco
Address: 480 Geary Street, Between Mason Street and Taylor, San Francisco, CA 94102
Location: United States > California > San Francisco
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #127 of 236 hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Touchstone Hotel - City Center 2*
Official Description (provided by the hotel):
At the pleasant 2 star Touchstone Hotel-City Center, you will be located in San Francisco's Union Square, surrounded by famous restaurants, luxury hotels, high-end galleries and exciting night life. Nob Hill, North Beach, Chinatown and the Moscone Convention Center are a leisurely stroll from our doors. A short 2 min walk will take you to Union Square, which offers some of the most sophisticated shopping on the West Coast. The famed Cable Cars are close enough for you to hear rumble by. The Touchstone Hotel-City Center offers 44 rooms blending old-world charm, new-world convenience and small-world comfort. Simply but pleasantly decorated and equipped with organic toiletries and complimentary bottled water. All rooms have their own en-suite bathroom. Internet is available throughout the hotel at no charge. There is an original 1950's deli/cafe adjacent to the hotel. Hotel guests receive a 25% discount coupon. The hotel provides a left luggage office and valet parking service at extra cost for 24 hours with unlimited in-and-out privileges. The Touchstone Hotel-City Center is very close to the city's efficient public transportation (25 min train ride from SFO). Great central location for this budget San Francisco hotel! ... more   less 
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