VERY CLEAN HOTEL! Front desk staff very nice, it is an older styled hotel with very simple rooms. No frills, no room service, small tv, no fridge, BUT for the price and location, it was great. It was clean, comfortable, and I would recommend this hotel to anyone wanting to save some money while staying in SF. more

We booked 4 nights on a webspecial with a breakfast from the adjecent restaurant The frontdesk staff was helpfull during our stay, but our room was the size of a stamp with a bed in the middle. During our stay our shampoo's weren't replaced and the room cleaning was avarage (usually just remaking the bed and replacing the towels). We... more

For the price, the location and the room was a good value. It was clean. My only complaint was that I was unable to get WiFi in my room, and the rooms that had it were booked. Although I did have a quiet room, and it was clean. They are small rooms. more

After reading all the bad reviews we were slightly nervous about booking this hotel but our budget dictated it! But, what a nice suprise! The location is absolutely perfect, the staff were really helpful. The room was small but perfectly clean and comfortable with the most powerful shower i have ever had! Also, the deli on the ground floor serves... more

I'm not one to add on to a sour chorus, but please think about spending a few more bucks on your San Fran trip and staying somewhere else. My boyfriend and I, having booked our hotel through Hotwire, didn't get chance to see this place until after we'd paid our slightly discounted fare. I tried not to focus on the... more

I'd stayed at the touchstone last month, and at first I was afraid of what I've gotten into. But when I check in, the clerk was very understanding and polite as well as professional,I ask for his name he told me Eric, The check in was smooth as silk, and when I saw the room it was not bad the... more

Perfect hotel, perfect location. If you're in san francisco you are there to sight see, for business or leisure. I would recommend trying the kimpton hotel if you want to be pampered but if you're looking for somewhere that has the best location, attentive smiling staff that are always there to help you plam your day then this is the... more

This Hotel is in the best location near Union sqaure. The people that work at the hotel are really nice and helpfull. The room is clean, but if you are in the front on the street side you need earplugs. So maybe ask for a room that is at the back. Also something you have to keep in mind is... more

I, Nicolas Monpoix from France, have had a very plaisant 4 days / 5 nights stay at the Touchstone hotel. i recommend it for tourists wanting to visit San Francisco easily, safely and in the traditionnal way. This 1950's hotel building is located in the middle of the downtown, right next to Union square, just in front of the Theater,... more