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All 236 San Francisco hotels

The Queen Anne Hotel

3.0 of 5 Hotel   |   1590 Sutter Street, At Octavia Street, San Francisco, CA 94109
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82%
Ranked #65 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Holly S Los Angeles, California
  • Overview
  • Reviews (436)
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  • Room tips (46)
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436 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California
1 review
3 of 5 stars Reviewed 1 week ago via mobile

I just checked in. The staff who checked us in were friendly but VERY slow. After entering my room, I saw there is noticeable brown mold in the tub corners and in the tile grout. It would send me running for Tilex mildew remover were I at home. As I left for several hours, I asked the French man at... More

Was this review helpful? Yes
QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

We do care very much about guest service, our housekeepers clean very thoroughly and we take mold issues very seriously. In this case, a very small area of discoloration occurred where water got behind the caulking on top of the bathtub. It was treated but discoloration remained. We have removed and replaced the caulking. Three rooms were reserved for this... More

Tamworth, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights in May. Staff were very helpful and pleasant. Rooms are comfortable and very quaint. Sherry and biscuits are a nice touch in the afternoon. Tea and coffee available at all times although not in the rooms. Breakfast was good. Bit out of city bit on a good bus route so easy to access everywhere. Staff... More

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QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank you kindly Alison. We're glad to know you received your item that was left behind! More

oslo
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a ordinary and unfriendly hotel with antiques and a good story. When you enter the reception you see two beautiful rooms filled with paintings, books, old furniture and two fireplaces (gas). It looks expensive and is expensive. The hotel has a good marketing story about ghosts: "The haunted house". The rooms are ordinary, but spotless and clean. If... More

Was this review helpful? Yes 3
QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Please accept our sincere apologies if you caught one of our staff having a 'bad day'. Very uncharacteristic of us. We try to have our guests be comfortable in the Parlor until cabs arrive so that we may invite folks out in the order service was requested. Please know that you are welcome to wait anywhere you would like for... More

Winston Salem, North Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here during our trip to San Francisco and we really enjoyed our stay. The front desk was always helpful, the concierge desk was full of good information and the breakfast was very good. Our room was eclectic and helped make the trip a great experience. My wife and I are experienced metro users and had... More

Was this review helpful? Yes 1
QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

We're very honoured that you chose the Queen Anne as the hotel in which to celebrate the special occasion of your Anniversary. Please come back for another one! More

Dallas, Texas
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Interesting, quaint, small boutique hotel. Large rooms, but a bit musty. Very friendly staff and free breakfast in the morning. Nice fireplace in the lobby. Interesting elevator ride (creaks!)...overall, quaint and lovely.

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QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank You Rick. Glad you enjoyed our Parlor and large guest room sizes. Please let our front desk know if something is 'a bit musty' so we can check it out. There are many thing we can do plus large windows in the rooms for good ventilation. More

West Pittston, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel with good accommodations. Staff was very pleasant and morning breakfast and afternoon tea very enjoyable. The hotel was decorated with antiques and dated furniture which was quite lovely. Would recommend to anyone staying in San Francisco.

Was this review helpful? Yes
QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank you LuvMyWesties17 We are all about rest and relaxation here at the Queen Anne. Glad you enjoyed yourselves! More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

Beautiful old hotel with nice big rooms, and friendly people. Perfect for those who like their hotels to be a bit more interesting. Hotel is on a good location too, especially if you like Japanese food, since Japantown is just a block or two away.

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QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank You Lennie, We're glad you appreciated the Queen Anne's unique qualities. We also love being next to JapanTown where there's great deals on Japanese products and all the fresh and tasty Sushi, Sashimi, & Shabu Shabu your heart desires! More

Ellsworth, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Although the public parking lot was not guarded or locked, we parked the motorcycle covered for three nights and had no issues. We had a large room with two beds, a closet, dresser, and fireplace. The large windows opened for fresh air. The concierge saved me $42 on transportation to the airport by explaining which bus to take to get... More

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QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank You Michele! We hope you and your motorcycle will come back to visit us one day. It must be quite a thrill to ride across the Golden Gate Bridge up into Marin or down the coast via Monterrey and Carmel to BigSur, or even Hearst's Castle. If one has a flight going out in the morning we also have... More

Coventry, United Kingdom
Top Contributor
65 reviews 65 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 4, 2014

Quite an old building that is tastefully decorated for the period. Room was large with two queen sized beds. Decor was showing wear and tear but the room and bathroom were clean. Dry sherry served gratis at 4:00 might not be to everyones taste but the cookies were delicious. Check in was fast and staff friendly and helpfull. Overall a... More

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QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank you for staying with us Gomin. Fast check ins and check outs are the rule at small hotels like ours. There's rarely a line more than 1 other person ahead of you. When you arrive to San Francisco, you want to explore right away, not stand in a queue behind 20+ other people! More

Red Bluff, California
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stayed at this hotel because of the location to a great restaurant across the street. We enjoyed our stay as much as the dinner. The Victorian feel of the hotel was warm and inviting with two fireplaces in the parlor and plenty of seating to sit and enjoy. Rooms were spacious .

Was this review helpful? Yes 1
QueenAnneHotel, Director of Sales at The Queen Anne Hotel, responded to this review

Thank you for letting others know about our fabulous Parlor and features of the Queen Anne! More

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What travelers say

  • Union square(8)
  • Continental breakfast(5)
  • Afternoon tea(5)
  • Very helpful(3)

Additional Information about The Queen Anne Hotel

Address: 1590 Sutter Street, At Octavia Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Queen Anne Hotel 3*
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Also Known As:
Queen Anne San Francisco

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#47 Romantic Hotel in San Francisco #54 Family Hotel in San Francisco
Hotel Class
Number of rooms
48

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