Great little Boutique hotel very centrally located, right off Union Square. Very Charming. The staff is wonderfully accomodating. Yes the rooms are on the smaller side but not uncomfortably so. My only feedback would be to ask for a room on the Nob Hill side. We spent the first night on the street side and it was pretty loud. We... More

Very nice hotel in central location. Staff were very nice and gave good recommendations when asked. The water was off for 6 hours on one of the days there but it did not affect us as we were out all that day and they gave good notice. The water in the shower was hard to regulate at right temperature at... More

I made reservations here based on the many positive reviews that I'd read here. I wasn't expecting a modern, luxury room and had previously stayed in other older hotels in the downtown area, so I had reasonable expectations. Our check-in was late due to plane delays. We were assigned to a very small room that had an entrance inside an... More

The Hotel Lobby has history and charm, with a elegant chandelier, grand piano, glamorous carved wood ceiling and intriguing artwork. The front desk staff, concierge, housekeeping staff were kind, friendly and professional. The rooms were cozy, comfortable and extremely clean. The bathroom slightly small but adequate. The shower was awesome, had wonderful water pressure for a nice hot shower. The... More

Stayed here for a Sat night with a friend and was pleasantly surprised. Room with two double beds was slightly small but not by SF standards. Was completely fine for two adults, especially if you're planning to spend all day out. Was well priced for the location (right off of Union Square) and having a private bathroom. Came with robes... More

This hotel is a little gem. It is situated right next to Union square - literally a 50m walk at most! This is it's biggest selling point! Union square in all reality, is the best place to stay in San Francisco. Being close to Powell St as well, you are very close to a couple of cable car stops as... More

Stayed for two nights mid January and really enjoyed our stay Very comfortable with the little extras that help you enjoy your stay. Concierge was great,very helpful Bathroom was small but had everything you needed Room was very clean had a great walkin closet to tuck the suitcases in for extra room Location is fantastic More

good experience with this hotel in the heart of union square... literally across 1 block lies mace's and saks. the rates are favourable compared to other hotels in the area. Highly recommended for good value mid to upper scale hotel. friendly concierge in bob at the front desk!! would come back here to stay again! More

The bed was the BEST part. We upgraded to the room with the down bedding--very warm and comfortable. The room was also very clean. One very minor glitch was that our room was not ready at 3:00 which is the check-in time, but we waited in the very comfortable lobby for about 30 minutes where they have tea available; there... More