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All 236 San Francisco hotels

Hotel Zetta San Francisco

4.0 of 5 Hotel   |   55 Fifth Street, San Francisco, CA 94103 (Formerly Hotel Milano) (SoMa)
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Ranked #21 of 236 hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 2 days ago
amber99 Surrey
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232 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel had a great central location perfect for shopping in the Westfield center and Union sq. clean modern rooms with quite funky art, small but that's to be expected for central city location. Nice shampoos and soaps . Great bar but v grumpy barmaid. Great play room / pool area. Liked the other guests. Good brunch place opposite. Concierges... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Sadly think some of the great reviews set expectations a little high for our experience at this hotel. We stayed for a long weekend in SF during June. I upgraded to a Premier Studio as it was our first trip as newly weds. The room was a little disappointing - there was no view, and in fact faced other bedroom... More

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Bristol, England
Top Contributor
73 reviews 73 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first stay downtown in San Francisco in years, and this was a great recommendation from our travel consultant. Really well equipped rooms, and very spacious given the location. Being on vacation the location right by the end of the cable car line was wonderful - early morning trips before the crowds (make sure you buy a day or multi-day... More

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Saint Paul, Minnesota
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Definitely designed for the younger modern customer but anyone would be comfortable here. Staff was helpful and friendly. Rooms are very clean and comfortable. Parking is spendy though. Location was handy to Market street.

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Santa Monica, California
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Oh Hotel Zetta how I love theeeeeeeeee - let me count they ways! -amazing/attentive staff -heavenly bed -UBER chic decor (and clever too, mug shots from Alcatraz?) -awesome room service -plugs on the side of the nightstands for the electronics that RULE our lives now -this one is NEW since my last stay - a BLUETOOTH speaker that you can... More

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Sarasota, Florida
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great SF location, helpful staff, quiet large room with comfortable bed, great shower and large pump-style bottles of shampoo, etc. We needed more towels, but otherwise - great hotel, good value for a weekend visit

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14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 2 night stay was excellent. Great rooms, furniture & comfortable beds. Bathrooms have great showers & FULL SIZED artisan soap/shampoo bottles!!! No need to keep emptying tiny ones and calling for replacements. BAR is great too- excellent selection, solid cocktails & A1 bartenders who know their stuff and are generous. The PLAYROOM is unique- a fun place to lounge... More

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Sacramento, California
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Hotel Zetta. It is a quiet and comfortable small hotel directly adjacent to the Westfield San Francisco Centre. It’s a nice 7 minute walk (0.3 miles) from Union Square and all the downtown activity. The street the hotel is on, 5th Street, is not a particularly fancy street so there isn’t much of a view... More

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Zetta aims to be a cool tech hotel in San Francisco, it's 5 minutes walk from the heart of the City so you could not get a better location if you are making a city visit. The reception has a quirky wow factor with everything from a huge sweeping leather sofa running the entire width of the lobby, as... More

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review

Dear russhughes, Thank you for staying with us at Hotel Zetta San Francisco and for sharing your experience on this forum. I was disappointed not making a better impression as our goal is to provide a unique and fun hotel experience in San Francisco. Regarding the connectivity of the TV in the room, we do have adapters at the front... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Zetta was a very comfortable hotel in a great location. It had an eclectic vibe with modern decor. The rooms were clean and large. There is a restaurant on site, and because of it's prime location, there are several restaurants and shops within walking distance.

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Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review

Dear Apt456, Indeed we are very unique! With our recycle, re-purpose art throughout the hotel, our Playroom on the second floor and one of the best new restaurant next door - the Cavalier just made the the SF Chronicle top 100 restaurant in the Bay area list - and one of the friendliest and caring team in place, we are... More

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Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103 (Formerly Hotel Milano)
Phone Number:
Location: United States > California > San Francisco > SoMa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Zetta San Francisco 4*
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco

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Hotel & grounds (17)
Dining (3)
View from room (3)
Bathroom (7)
Room/suite (10)
Family/play areas (1)
Other (17)

Management photos: Courtesy of the property manager

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Room/suite (12)
Hotel & grounds (7)
Family/play areas (1)
Bathroom (1)
Other (5)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Green Hotel in San Francisco #10 Luxury Hotel in San Francisco #13 Business Hotel in San Francisco #24 Romantic Hotel in San Francisco #31 Family Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 
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2 questions
6 days ago

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