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3.5 of 5 Hotel   |   440 Geary Street, San Francisco, CA 94102
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Hotel Diva
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78%
Ranked #71 of 236 hotels in San Francisco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
J B Brisbane, Australia
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919 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Alexandria, Virginia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I struggled with the two star rating given that the hotel itself is actually pretty nice. However, I'm sitting here after a completely sleepless night which I feel warrants mentioning. At first glance, the hotel is exactly as described. Unique and hip decor, nice view, great location and one of the softest throws I've ever felt. At closer inspection, this... More

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lopezv, Manager at Hotel Diva, responded to this review

Dear Jana N, Thank you for staying at Hotel Diva. I'm so sorry hear you had sleepless nights while staying with us. Hotel Diva has quiet rooms available located towards the interior of the hotel. I hope your recent experience will not deter you from staying with us on your next trip to San Francisco. We look forward to welcoming... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic hotel, nice rooms & in a very good location. We stayed for 2 nights and we're glad we went with this hotel. We used the app Lyft and Uber to get around the city which was so handy & I would highly recommend.

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

My first trip to San Francisco and my first time ever using a concierge. Both were great ideas. Christian was the concierge on duty for each day of my trip and went well above and beyond being helpful and accommodating. He was kind, patient, and full of great ideas and knowledge about things to do and ways to get around... More

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Personality H, Guest Relations Manager at Hotel Diva, responded to this review

Hi FreeXpirit Thank you so much for taking the time to write such a nice review and share it with other travelers. It is very important for us to know what made your experience so special. Please let us know if we can be of any assistance in planning for your next trip to San Francisco. We look forward to... More

Interlaken, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is absolutely unbeatable. You'll be on Union Square within 3-5 minutes of walking distance. The front desk staff was so nice and we had nice little chats with them. The only thing I was a bit disappointed about, was the size (or lack of) of the room. We traveled with 2 big suitcases and struggled... More

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Personality H, Guest Relations Manager at Hotel Diva, responded to this review

Hi Celina93, Thank you so much for the positive review! We are glad to read that you enjoyed your stay with us. Perhaps next time we can book a larger room for you. Please let us know if we can be of any assistance in planning for your next trip to San Francisco. We look forward to seeing you soon!... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We shared a room with another couple for several nights. We found the location great for shopping and was very central to union square. The Mexican bistro was really nice. No complaints except for the rooms being a bit small but to be expected for the price. We also found the lighting in our room to be a bit inadequate... More

Was this review helpful? Yes 1
Personality H, Guest Relations Manager at Hotel Diva, responded to this review

Hello Traveller, Thank you for writing such a positive and thorough response! We are glad to hear that you enjoyed your time and experience with us at Hotel Diva. I will be sure to relay the dim lighting to the hotel manager and perhaps next time we can book you a room with more windows and natural light. We hope... More

London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reasonably priced for SF, especially if you need to do business in the City. Mediocre staff, limited amenities in the hotel. Worth it if you can't find a better price on Hotel Tonight but basically clean, functional but you are on your own for food. Not for kids.

Was this review helpful? Yes
lopezv, Manager at Hotel Diva, responded to this review

Dear Guy in London, Thank you for staying at Hotel Diva. Although our staff gets favorable reviews, I'm so sorry to hear your experience wasn't the same. We do have concierge services available for any restaurant reccommendations or reservations you may need. We also have a mexican bistro on site, Colibri also provides our room service. I hope you will... More

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Rooms: Basic, provide the essentials but nothing to rave over. Area: Shady. At night, there were characters literally across the street (who appeared to be doing more than hang out). Definitely not a place to wonder aimlessly at night. Staff: The night staff were ok. The morning staff were more friendly and lively.

Was this review helpful? Yes
lopezv, Manager at Hotel Diva, responded to this review

Dear Markus, Thank you for staying at Hotel Diva. Hotel Diva is centrally located in downtown San Francisco, one and a half blocks to Union Square and right accross from Curran Theater. The property is located within short distances to the best restaurants, galleries, and night life making the area lively morning, noon and night. I hope you will think... More

Israel
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice and updated hotel, the room was small but enough for what we needed, the location is excellent, just two blocks from Union Square. What I liked the most is the very friendly and helpful staff (I remember Ben specifically).

Was this review helpful? Yes
Personality H, Guest Relations Manager at Hotel Diva, responded to this review

Dear Traveller, Thank you so much for taking the time to write such a nice review and share it with other travelers. It is very important for us to know what made your experience so special - we will be sure to relay your compliment to Ben! Please let us know if we can be of any assistance in planning... More

Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Diva on multiple occasions and have never been disappointed. The location is hard to beat being a block and a half from Union Square, the rooms have a great touches with Stark faucets, and the hotel staff are professional, friendly, and knowledgable. Stayed on the 7th floor in a junior suite with a king bed... More

Was this review helpful? Yes 1
Personality H, Guest Relations Manager at Hotel Diva, responded to this review

Hi DC96, Thank you so much for taking the time to write such a nice and thorough review to share with other travelers! We are so pleased to read that you and your family have enjoyed your stays at Hotel Diva. Please let us know if we can be of any assistance in planning for your next trip to San... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Great boutique hotel and fantastic location. Staff were very friendly and helpful at check-in and check-out. Nice lounges for hanging out in and room was clean and had cool interior furnishings. Location is perfect - few blocks to Union Square and BART (Powell St Station), but removed from the noise and crowds. Was the perfect spot for a weekend getaway... More

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travelers say

  • Union square(39)
  • Great location(10)
  • Cable car(5)
  • Very nice(3)

Additional Information about Hotel Diva

Address: 440 Geary Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Diva 3.5*
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Also Known As:
Diva Hotel San Francisco
Diva San Francisco

303 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#68 Romantic Hotel in San Francisco #72 Business Hotel in San Francisco #73 Family Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
The avant-garde Hotel Diva with its ultra-modern rooms is in the center of all that San Francisco has to offer. Surrounded by theaters, shopping, nightlife, casual and fine dining, and steps away from Cable Car line, Hotel Diva is an excellent choice for couples, families, and business travelers. Amenities include complimentary high-speed wireless Internet, 24 hour business center, fitness room, and complimentary coffee and tea service in the morning. ... more   less 
Number of rooms
114

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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