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Cova Hotel

3.0 of 5 655 Ellis Street, San Francisco, CA 94109
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Cova Hotel
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Cova Hotel
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651 reviews from our community

Traveler rating
    166
    292
    116
    46
    31
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124
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54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was in San Francisco on Holiday and stayed the last one night at Cova Hotel. The hotel reception was very warming and welcoming atmosphere with pretty Christmas decollation. Staff at reception were friendly, helpful and pleasant especially Lauren. The room was modern, nice, clean and quite specious in downtown with good quality of bathroom amenities. My room was back... More 

Was this review helpful? Yes 1
Boulder, Colorado
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In town for a convention at Moscone. Family joined up at the end of the trip. This was not one of the "convention hotels", but was at a comparable price. Stayed in room 304 -- back side, away from the street (not too much noise), and just high enough to be above the neighboring roof, so could see city hall.... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

place is clean, restaurant is expensive with a poor choice, breakfast is disgusting and a rip off, rooms are ok but no aircon, location is poor it’s in a district called the tender loin, its in-between 3 churches that give out food to the homeless so there are a lot of homeless living next to the hotel, you will be... More 

Was this review helpful? Yes
gold coast
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel rooms are clean and roomy, and the bed comfy. Breakfast is good meats, cheeses, toast, yogurt and fresh fruit. The only thing is the location, lots of homeless people on the street as there are 2 churches that feed them so they hang out here. The hotel does offer a free shuttle which takes you to Union square... More 

Was this review helpful? Yes 2
Cardiff, Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Anyone who decided to rate this hotel as 'poor' or 'terrible' are doing it a massive disservice. Which is interesting considering how out of their way the staff make your stay a great one. Lets get to the basics; yes, this hotel is not in the best area. Tenderloin is well known for it's homeless community, and if you go... More 

Was this review helpful? Yes 2
Los Angeles, California
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel, very good service from all the staff. Always ready to help you.Room are clean, It is worth to buy the bus, tramways pass. You can go around very easily. The surrounding of the hotel is not the best but the service, their free shuttle service and the price is worth the consideration

Was this review helpful? Yes 2
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm very happy to hear that you enjoyed your overall stay with us. Thank you for giving us an in depth overview of your entire... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Made two reservations for two "city view" rooms with king size bed. Got two on the first floor with view to a wall just above the noisy valet parking. Frontdesk lady at night really rude with no idea of customer service. Never apologized for not having the rooms reservation was made for. Supposedly no rooms available, but after complaining 10... More 

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We deeply apologize that the service we provide here did not meet your expectations and that the room that we provided you was unfortunately not... More 

prince albert, sk
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I chose this hotel because the free shuttle to Fisherman's Wharf and Union Square. I understood this was not the most upscale location, we felt safe the entire time. The staff were amazing. Lawrence is very knowledgeable and always willing to offer advice he is fun and always smiling. Glenn (The Music Man) was our driver most of the time,... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm really happy to hear that you enjoyed your stay with us. I'm very proud Lorence and Glenn were able to accommodate you with great... More 

Dublin, Ireland
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 21, 2014

Couldn't fault hotel was good. Eilis St was a experience. It was dirty and smelly. It was full of addicts looking for money. In morning they were like zombies. Didn't feel safe walking to or from the hotel and was worse at night time. The second day of our visit we used taxi to return to hotel.

Was this review helpful? Yes 2
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. Please accept our sincere apologies for the inconvenience you have encountered while staying at the Cova Hotel. We are in the center of downtown San... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014 via mobile

great hotel just spent 2 nights there on a visit from the uk, reception staff were fantastic and very very helpful.like in other reviews the location isn't great but it's only a ten minute walk to union square and hotel has free shuttle bus

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm really happy to hear that you enjoyed your stay with us. I'm very proud that my staff was able to accommodate you with great... More 

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Hotel Summarization (Beta)

What travelers say

  • Union square(32)
  • Homeless people(16)
  • Free shuttle(15)
  • Very nice(4)

Additional Information about Cova Hotel

Address: 655 Ellis Street, San Francisco, CA 94109
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cova Hotel 3*
Number of rooms: 95
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Also Known As:
Cova Hotel San Francisco
Hotel Style:
#43 Green Hotel in San Francisco

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