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Cova Hotel

GreenLeadersBronze level
655 Ellis Street, San Francisco, CA 94109
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1 room 1 guest
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Cova Hotel
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777 Reviews from our TripAdvisor Community

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Traveler rating
    194
    341
    147
    58
    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (777)
  • Mar-May only
    (183)
  • Jun-Aug only
    (259)
  • Sep-Nov only
    (192)
  • Dec-Feb only
    (143)
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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

People complaining about the area, who doesn't bother to research neighbourhoods before booking a hotel? Especially your honeymoon or a family holiday! If you want touristy overpriced Fisherman's Wharf or Union Square then there are plenty of options! It's true the Tenderloin has a large number of vagrants/drug addicts, but you see that almost everywhere in SF and we never... More 

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Warrington, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an absolutely gorgeous hotel with all the facilities you could need, but unfortunately it is in the Tenderloin District, which is known for its crime and large homeless population. I noticed the hotel staff deliberately directing people the long way round to avoid them having to walk past the homeless outside. We were warned whilst on the sightseeing... More 

Was this review helpful? Yes 1
Geelong, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all id just like to commend the staff. When we first arrived a water pipe had burst and flooded several rooms. Unfortunately we were one of them. The staff were very apologetic, and offered us transport to a hotel up the road for the night, with free drinks and a free dinner. Also upgrading our room for the... More 

Was this review helpful? Yes 1
Cheyenne, Wyoming
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel before doing my triadvisor research. While we were not entirely disappointed with the hotel itself we now know not to go back to this particular area of San Fran. I know all big cities have homeless populations, I get that, but it was like walking on skid row when you left the property. Like the second... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

I'm very happy to hear that you enjoyed your overall stay with us. Thank you for giving us an in depth overview of your entire experience and also by providing tips and suggestions on this review. Other travelers reading this review would most certainly appreciate this. I'm proud to hear that my staff did an amazing job in providing excellent... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was my first trip to San Francisco and I was nervous about the area at first. When I arrived to the hotel I was greeted with a smile and warm welcome. The area didn't seem to be a problem at the Front Desk had a lot of helpful information that guided me easily through the city. I will surely... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

I'm so pleased to see that you enjoyed the hotel and that you will be back to visit us for sure. Please feel free to contact me directly so we can make your stay here even extra special. I'm very happy to hear that you enjoyed your overall stay with us. Thank you for giving us an in depth overview... More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nicely decorated ,good size, quiet guest room, polite and efficient employees offered good services. Enjoyed staying around at the relax lobby while waiting friends. Warm welcome n farewell ! For sure, we will be back!

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Eva! Thank you so much for your sweet review. We are so pleased to know that you felt welcome and I hope you realized how sad it was to see you leave. We will surely wait for you to come back and we are looking forward for you to have many more successful trips to come. Take care... More 

San Jose, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Cova Hotel for two nights. As everyone says, the location is quite challenging for guests. The room was very nice and cozy. The breakfast was ok. Employees at the front desk were friendly and helpful. We drive from San Jose, and the hotel has Valet Services which was very convenient and reasonably priced. Valet guys were super... More 

Was this review helpful? Yes 4
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Jackie! Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We are so happy to know that you enjoyed your overall experience with us here and that the hotel met your expectations.... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We moved to this hotel after the tour of the west coast we were on finished in SF and we wanted another few nights in SF (we booked this a while ago). This hotel is great, so clean, fresh modern and friendly staff. The free shuttle from reception to union square/ fishermans warf or Japan town is a nice touch.... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed her in juli 2015 and the hotel was super nice. The beds were so comfortable and the rooms big enough en very clean. Extra plus is that the staff is very helpfull. Even when i didnt stay here anymore i could get an shuttle to the AirPort and they provided me of advice. The hotel is located near... More 

Was this review helpful? Yes 4
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Mitchell, So sorry for the delay in responding to your review. We are so happy and pleased to know that you found out hotel be comfortable, spacious, and clean. I'm happy to see that you found our hotel staff to be helpful during your visit with us here. We do hope that you will come and visit us... More 

Monrovia, Alabama, United States
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 23, 2015

The property is well lit, features business center and fitness center. Staff is friendly and helpful. My one night stay has been pleasant.Comfortable amenities, easy access to major sites. My tour guide suggested to maintain comings and goings to daylight hours.

Was this review helpful? Yes 3
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We are so happy to know that you enjoyed your one night stay with us and found our staff to be helpful during your visit... More 

Hotel Review Summarization

What travelers say

  • Union square(21)
  • Free shuttle(10)
  • Homeless people(9)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

352 photos of this hotel

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Room/suite (44)
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Bathroom (22)
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Hotel & grounds (16)
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View from room (17)
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Pool/beach area (4)
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Dining (3)
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Other (32)

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Amenities (31)
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Deluxe King Room (23)
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Double Superior Room (26)
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King Superior Room (19)
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Restaurants and Bars (13)
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Suite (31)
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The Hotel (32)

Management photos: Courtesy of the property manager

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Room/suite (20)
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Business center/function rooms (2)
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Hotel & grounds (7)
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Dining (2)
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Bathroom (1)
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Other (7)
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