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3.0 of 5 Hotel   |   655 Ellis Street, San Francisco, CA 94109
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Cova Hotel
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72%
Ranked #97 of 236 hotels in San Francisco
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Lumedaa87 Zurich, Switzerland
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576 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Zurich, Switzerland
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our 3-nights-stay at the Cova very much! The tidy, amply and calm room provides all you need. The best were the staff: very friendly and helpful. When entering we felt like home. Many thanks and compliments to them! As other tripadvisor users mention in their reviews, there are a lot of homeless people in the vicinity, but not... More

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are kept very clean, breakfast is good, staff is very helpful and the price is very reasonable. Even the parking with in and out was reasonably priced for a city like Downtown San Francisco. I am only concerned about the neighbourhood at night as there were drunken people screaming in the middle of the night and garbage truck... More

Was this review helpful? Yes 2
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights at this great hotel. The rooms were very clean and modern, staff were extremely helpful and kind and they went out of their way to help us wherever possible. The neighbourhood is fine to walk around in during the day, although the hotel offers free shuttles should you wish to avoid doing so. As in many... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was totally misguided by the reviews here. It is quite scary at night because of all the people in the surrounding area. I arrived late and the only lady that was "in charge" of the front desk doesn't even speak good English and was rude. I reserved a 2 bedroom and was totally not what I got. There was... More

Was this review helpful? Yes 1
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings Adriana O, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. First off, i would like to again apologize for the issues you experienced while staying with us but i'm glad that we... More

Orlando, Florida
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While the hotel is not in exactly the best location they more than make up for it. The staff was excellent. The free breakfast was a great bonus as well as free shuttle to various locations throughout San Fran. Rooms were clean and I felt safe once inside. If I were to redo the trip I would book here again.

Was this review helpful? Yes 4
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings AliciaLLynch, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm very happy to hear that you enjoyed your overall stay and experience with us. From the excellent staff service, complimentary breakfast and... More

Woodland, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a wonderful hotel with excellent staff. Rooms were spotless and clean. The rooms are pretty spacious. What turned me off was that it was in a sketchy neighborhood. There were a lot of homeless people which is expected being in San Francisco, but still sketch. People would be popping out of no where, and just eerie things were... More

Was this review helpful? Yes 2
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings Cynthia75299, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm happy to hear that you enjoyed your stay with us due to the service and cleanliness of the hotel. On the other... More

Rogaland, Norway
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 3 nights in June 2014. IT was a nice hotel, clean and spacious rooms and friendly staff. The breakfast was relatively as well. However, you should avoid walking some areas of the streets parallell to the hotel at night (at least know which areas to avoid). Free rides to the city centre and Fishermans Warf was also... More

Was this review helpful? Yes 1
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings JENB87, Thank you in behalf of the Cova Hotel staff for recently staying with us. Your comments are greatly and deeply appreciated. I'm glad to hear that you enjoyed your overall stay with us. From the cleanliness and spaciousness of the hotel, breakfast offering and friendly service, these are some of the things we pride ourselves and make the... More

Devonport, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel, very comfortable and very friendly helpful reception staff. Llano ya B is wonderful and an asset to the hotel. Wish she was in charge of the breakfast room. My experience at the breakfast room marred my stay. I am in my seventies and was travelling alone. I turned up for breakfast and was directed to sit at a... More

Was this review helpful? Yes 1
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings Marie H, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm very happy to hear that Latoya B. was able to make a significant impact on your stay with us. She is... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It is because of Latoya B. That I had an amazing time at the Cova hotel. She had an awesome attitude, was very helpful and recommended an amazing place for lunch to watch the World Cup. The food there was great the service was great and the company was even better! Thanks Latoya B! And thank you Cova!

Was this review helpful? Yes 1
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings Aron K, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We are very happy to hear that you enjoyed your overall stay with us. It's rewarding for me as a manger to... More

Bucharest, Romania
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As San Francisco was recently rated as one of the most expensive cities in the world, I could say that this hotel saved a lot from my expenses with a good quality/price rate. The rooms were clean and nice, the hotel personal was very kind and helpful, the view on the top of the hotel was very nice, the breakfast... More

Was this review helpful? Yes 3
Angelo_Reyes, Manager at Cova Hotel, responded to this review

Greetings AnaMaria B, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. You are correct, San Francisco has been recently rated as one of the most expensive cities in the world. With our price... More

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Hotel Summarization (Beta)

What travelers say

  • Union square(47)
  • Homeless people(27)
  • Free shuttle(23)
  • Very clean(8)
  • Breakfast room(4)
  • Very nice(4)

Additional Information about Cova Hotel

Address: 655 Ellis Street, San Francisco, CA 94109
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cova Hotel 3*
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Also Known As:
Cova Hotel San Francisco

305 photos of this hotel

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Amenities (31)
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Deluxe King Room (23)
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Double Superior Room (26)
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King Superior Room (19)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#41 Green Hotel in San Francisco
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of San Francisco, the COVA Hotel offers a delightful haven for travelers seeking spacious and comfortable lodging in a downtown atmosphere. COVA Hotel offers comfort, value, service and design. Newly renovated and providing the highest level of services at an affordable rate, our goal is to make your stay enjoyable. Room rates include complimentary continental breakfast and transportation to Union Square. ... more   less 
Number of rooms
95

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