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Cova Hotel

GreenLeadersBronze level
655 Ellis Street, San Francisco, CA 94109
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Cova Hotel
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753 Reviews from our TripAdvisor Community

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Traveler rating
    190
    329
    142
    55
    37
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150
261
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (753)
  • Mar-May only
    (183)
  • Jun-Aug only
    (235)
  • Sep-Nov only
    (192)
  • Dec-Feb only
    (143)
All months
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed her in juli 2015 and the hotel was super nice. The beds were so comfortable and the rooms big enough en very clean. Extra plus is that the staff is very helpfull. Even when i didnt stay here anymore i could get an shuttle to the AirPort and they provided me of advice. The hotel is located near... More 

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Monrovia, Alabama, United States
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The property is well lit, features business center and fitness center. Staff is friendly and helpful. My one night stay has been pleasant.Comfortable amenities, easy access to major sites. My tour guide suggested to maintain comings and goings to daylight hours.

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Salisbury, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a tough one. The hotel was what we expected, clean, welcoming, efficient etc. etc. If you have stayed in a large upmarket chain hotel you know exactly what to expect. The problem is, and its a big one; its location! Its not that it is far from places of interest, its quite central but I have to say... More 

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Dublin, Ireland
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice, but the street it's on is awful. Be prepared to not leave the hotel on foot after dark as there are so many homeless people all the way up and down the street - they are quite intimidating. Hotel is nice though and the staff are excellent, very very helpful.

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good Day Louise! Thank you so much for your kinds words about the Hotel and the staff. It is greatly appreciated that you made it aware to all those reading you review. We also feel very sorry that you did not like the location. We are indeed in a unique area of San Francisco. With the location we want to... More 

New Brunswick, Canada
Level Contributor
1 review
3 of 5 stars Reviewed 3 weeks ago

Nice hotel, clean. Breakfast was very ordinary, not many choices. No toast, just plain bread offered. Bad area. Too many homeless people. We did not feel good walking at night to get back to our hotel.

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm really happy to hear that you enjoyed your stay with us and found the hotel to be nice and clean. We also feel very... More 

Dallas, Texas
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This property looks good on the website and in the travel sites but it shows much more wear and tear in person. The units do not have A/C, and instead they give you a fan and tell you to open the windows. Granted in San Francisco, that may be the norm, but for the "discounted" price I paid, I expected... More 

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We do sincerely apologize for the issue you experienced in regards to your dissatisfaction with what you saw on the internet compared to your views... More 

Perth, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Cova is a very comfortable stay. Bed is soft and comfy and price was amazing. The guys at reception are super helpful. Took us to Fisherman's warf, japan town, and union square free of charge in the shuttle. Highly recommend. In a little bit of a dodgy area but hey thats San fran, just dont be silly and they... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Mav! We appreciate all your kinds words and very pleased to know that you enjoyed your stay at the Cova Hotel. We are happy to know that you took advantage of our complimentary shuttle services and that you found the hotel to be comfortable and relaxing. COVA does stand for Comfort and Value and happy that you experienced... More 

NY
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is located in a very dangerous area. Not only there are a lot of homeless people, but also, drug dealings are going on going on directly on the street. Human excrement and garbage all around makes this area look like post apocalyptic zombie land. I felt very uncomfortable walking 15 min to Union Square (in the morning). I... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We do understand that we are in a unique area in San Francisco. Our front desk hosts always gives the best walking direction at all... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Cova is good. Big room, basic breakfast, very helpful staff, and easy to get around everywhere you need. I was a solo female travelling for work, and felt fine walking the streets near the hotel. There are homeless and vagrant types - yes. But they mostly keep to themselves and aren't a problem. It's just pretty heartbreaking. If you're looking... More 

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Kerrie, Thank you so much for your most recent review. We are so pleased to know that you enjoyed your stay with us and were able to take advantage of our services. We do hope that you were able to take advantage of our complimentary shuttle to take your around the city. Knowing that you traveled alone I... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I would like to start by saying that the hotel itself is fine and the staff are very friendly, but that is absolutely all the positives to this hotel! My husband and I were doing an American road trip with San Fran being our first stop. We got off the train with our suitcases and felt like we had stepped... More 

Was this review helpful? Yes
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Ms. Chloe, Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us by commending our hotel and staff during your short visit with us. We are so sorry that our location was not... More 

Hotel Review Summarization

What travelers say

  • Union square(21)
  • Free shuttle(10)
  • Homeless people(9)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

347 photos of this hotel

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View from room (17)
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Bathroom (21)
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Hotel & grounds (14)
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Pool/beach area (4)
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Room/suite (42)
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Dining (3)
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Other (32)

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Amenities (31)
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Deluxe King Room (23)
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Double Superior Room (26)
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King Superior Room (19)
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Restaurants and Bars (13)
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Suite (31)
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The Hotel (32)

Management photos: Courtesy of the property manager

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Room/suite (20)
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Business center/function rooms (2)
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Hotel & grounds (7)
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Dining (2)
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Bathroom (1)
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Other (7)
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