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Cova Hotel

3.0 of 5 655 Ellis Street, San Francisco, CA 94109
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Cova Hotel
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681 reviews from our community

Traveler rating
    177
    302
    124
    46
    32
See reviews for
130
236
47
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
  • All months
    (681)
  • Mar-May only
    (143)
  • Jun-Aug only
    (203)
  • Sep-Nov only
    (192)
  • Dec-Feb only
    (143)
All months
northumberland
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars NEW

Just stayed in this hotel for one night . The rooms are lovely but the location of the hotel is horrible . Right in the middle of crack head . Tramps . Who urinate in the street in front of you , watch ware you walk as they all lie in the streets . Dog muck every whare . There... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Cova Hotel from Feb 13th till Feb 20th. The hotel is very clean and well-maintained, safe once you are within the premises and most importantly, well staffed! We have stayed at several hotels in the country and their team consists of some the most caring, professional and kind folks we have ever met. We had an issue... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in December the hotel, staff and breakfast was lovely. However I did not feel safe when I stepped out of the hotel gates, it's in the Tenderloin district - a poverty stricken area. When we arrived, at around 8pm when had to walk down the side walk behind the hotel it was lined with people selling things... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for staying with us back in December and for allowing us to accommodate you during your San Francisco trip during the holiday season. We appreciate your recent review and thank you for sharing your experience with us. We are very happy that you enjoyed the overall hotel but do feel sorry that you and your group... More 

Chester
Top Contributor
59 reviews 59 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

My second stay at this well priced and excellent hotel. The whole hotel is attractively decorated and you have free Wi-Fi, gym, computer room and a shuttle service that takes you to and from various places in the City. A complimentary breakfast which is good value is taken at mrCraveBistroCafe which is attached to the hotel. The bedrooms are a... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good Day Mr. Mackay! First off, thank you so much for your kind review of your experience here at the Cova Hotel. Seeing that you were here for 8 days, I am thankful that you were able to get to know the staff here. Latoya is indeed a great asset to the hotel and always takes care of our guests,... More 

County Cork, Ireland
1 review
4 of 5 stars Reviewed 1 week ago

first off i would like to say that the staff are brilliant a credit to any hotel . it was our first time to san francisco and reading some of the reviews before hand we were a bit worried ,while it may seem in a bad area to be honest a lot of the hotels around a few areas has... More 

Was this review helpful? Yes 1
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Good day Seamus! Thank you very much for your review. We are so happy and delighted that the staff here at the Cova Hotel were able to meet your expectation. Your kind words have been seen by the staff and on behalf of everyone here, we hope to see you very soon. Thank you so much for recently staying with... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights on 5-7 Feb, booked through Priceline. Didn't know the hotel before we booked and was a little astounded by the area (druggies, people peeing/defecating on the streets, etc). The hotel itself was a lovely surprise. Rooms were clean, beds comfy. The best part of the hotel was that the staff was honest. I left my... More 

Was this review helpful? Yes 3
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm very happy to hear that you enjoyed your overall stay with us. Thank you for giving us an in depth overview of your entire... More 

Wellington
Top Contributor
100 reviews 100 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I chose this hotel based purely on it's Trip Advisor ratings and was not disappointed. We paid approximately $115 US a night incl tax and this rate included daily continental breakfast which was better than I expected. Breakfast was offered at the diner/restaurant on site and included cereal, eggs, juice, Danishes, cheeses and bread/toast. Hotel also has complimentary minivan shuttle... More 

Was this review helpful? Yes 6
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. It's fantastic to know that you based your booking through our TripAdvisor reviews. We greatly appreciate you choosing us as your destination in San Francisco.... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really friendly staff, this was our first stop on our America trip. The only downside was the location. Was a 15 minute walk to the closest train station and to get to the popular areas of San Fran the quickest way was a $20 cab fare. The hotel did have a courtesy bus, but this had set times when it... More 

Was this review helpful? Yes 4
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. I'm very happy to hear that you enjoyed your overall stay with us. Thank you for giving us an in depth overview of your entire... More 

Perth
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel deserves all the plaudits it receives whilst not in the upmarket area of town it is safe and the hotel is like an oasis in this area Very clean and staff are very very good and helpful the hotel shuttle will get you to the tourist spots Breakfast is now downstairs and is lacking in selection and service... More 

Was this review helpful? Yes 6
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. We are very pleased that you enjoyed your overall stay at the Cova Hotel. Thank you for your kind words concerning the staff and also... More 

2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

All the employees were amazing. We were immediately upgraded to a better room. Staff were helpful and accommodating. Location wasn't that great but the hotel provides a courtesy bus to tourist areas. Would stay there again

Was this review helpful? Yes 8
Matthew_Salvan, Manager at Cova Hotel, responded to this review

Thank you so much for recently staying with us and for allowing us to accommodate you during your San Francisco trip. We appreciate your recent review and thank you for sharing your experience with us. Thank you very much for your kind words about the hotel staff. It's great to know that they were able to have a positive impact... More 

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Hotel Summarization (Beta)

What travelers say

  • Union square(24)
  • Homeless people(12)
  • Free shuttle(11)
  • Very nice(4)

Additional Information about Cova Hotel

Address: 655 Ellis Street, San Francisco, CA 94109
Location: United States > California > San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cova Hotel 3*
Number of rooms: 95
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Also Known As:
Cova Hotel San Francisco
Hotel Style:
#44 Green Hotel in San Francisco

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