The staff member would not look at me when I spoke to her. Her eyes were focused on computer and her voice was lower than what I could hear. When I gave her my Rewards Card she just said that room doesn't get rewards. She didn't bother to ask me if I would be interested in a room that would... more

I was given a newly remodeled suite and I loved it! A very courteous desk clerk made for a pleasant greeting after a 14 hour day at Beth Israel while my husband had surgery. I opted to get a take-out sandwich from the pub and relaxed in my own living room watching one of my two flat screen TV's, then... more

We went to Best Western Adam for the labor week-end during 3 night we could'nt sleep because a lot of people made party all night long. The security was not able to control the situation. Also, the front desk refused to change our room for another room and they refused to made us a discount! This hotel is not recommanded... more

Having read comments on trip advisor we nearly cancelled our booking but the 8 nights we stayed at the Adams were very good value for money, we had a riverview room which was a little dated but was large, very clean and the view was lovely. Breakfast was more than adequate - having stayed in Boston before at a much... more

This Hotel has a great location,and from the outside looks like a nice enough place. BUt my Husband and I had the wost experience of our lives there. We arrived to a overflowing toilet,that we promptly told them about. No HELP,No I am sorry. NO help was offered. After asking for assistance, We were handed a pile of bath towels... more

our room was large with a high ceiling and waterfront view, an old tube tv, fridge, desk, couch, and noisy a/c. cleanliness was rated average because some pillow cases and towels should have been cleaner. noise from outside room was excessive at times, with adjoining room's tv volume penetrating the walls. also, noise from floors below us and from outside... more

My friends and I rented 2 rooms for a one night stay. I must say, I was pleasantly surprised with the hotel. We got the "Waterview" rooms which overlooks the Neponset River, and although the view is not stunning, our rooms were significantly larger than the non-waterview rooms. There was a slight musty odor, which I would say was the... more

GPS could not find the location of hotel. I went through lots of headache to find it. Then front desk did not have a local map and gave us bad directions to find a restaurant. Parking lot was jammed with cars and I could not find a spot to park my car. Sheets did not look clean and had a... more

Great value out of town location. Free shuttle to airport & nearby Metro. (Which is also only a 10 minute walk). Very Clean & Tidy, Rooms, !excellent. Stayed 3 nights and utterly delighted. Staff very friendly, helpful and knowledgable. Only complaint was that food was all fried... Evreything fried...., and not many nearby choices either. Overall, recomended good value stay!... more