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West Street Hotel

Certificate of Excellence
50 West Street, Bar Harbor, Mount Desert Island, ME 04609
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West Street Hotel
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Ranked #12 of 42 Hotels in Bar Harbor
Certificate of Excellence
A recent review
5 of 5 stars Reviewed August 26, 2014
gigigo New York City, New York
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for West Street Hotel
See the most recent reviews
New York City, New York
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed here for 3 nights in August and we really loved this hotel. The hotel was very nicely decorated and soooooo convenient to everything in town. The rooftop pool was lovely and had a nice view of the harbor. Staying here also gets you in at the Bar Harbor Club across the street and we worked out at the... More 

Was this review helpful? Yes 1
Harrington Park, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 23, 2014

Outstanding hotel. Best location. You can walk to restaurants, shops and the marina. Acadia National Park is also very close if you like hiking. Heated rooftop pool is beautiful and includes views of the Harbor. Family friendly hotel but an equally great choice for couples. Our room had a view of the harbor and was spotless. Check-in and check-out went... More 

Was this review helpful? Yes 2
Bethany Beach, DE
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed August 21, 2014

Previously we stayed at the Blue Nose, which was lovely but away from town, and this trip we stayed in downtown Bar Harbor as a gift from our daughter. What a fabulous place ! The location was perfect: right where the "action was" (whale watching; nature tours; shops; restaurants; etc.!) plus a great restaurant right below! IF I had a... More 

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Germantown, Maryland, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 21, 2014

I booked an ocean view room which cost more than the harbor view. It is the same view. We are on the 4th floor so that is good but you still see traffic and hear noise on the street. Room is up to standards for luxury hotels. Location is excellent. Bar Harbor is at your door step.

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chris torrey t, General Manager at West Street Hotel, responded to this review

Dear Dave H, I would like to thank you for taking the time to review your recent stay in Bar Harbor, our guests feedback is much appreciated . At the West Street Hotel we strive for 100% guest satisfaction, I am very sorry that your experience did not meet expectations for the value. We have some stunning views on our... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

Its a nice hotel. No doubt. Is it worth the price? No. However, I guess with high in-season occupancy rates, management is not yet incentivized to fix the silly little things that could make this a great hotel. The rooms are nice - period. Linens, bathroom clean, just everything you would expect in a luxury hotel. We had a 'harbor... More 

Was this review helpful? Yes 1
chris torrey t, General Manager at West Street Hotel, responded to this review

Dear KenSMartin, Guest feedback such as yours is greatly appreciated, for our continuous success here at the West Street Hotel, you have provided great constructive comments that management will certainly be addressing. Thank you for bringing up a few alarming concerns regarding the service provided by our bellman and reservations department, this is not a service that our guests have... More 

Andover, Massachusetts
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 20, 2014

My husband and I stayed at West Street Hotel for four nights. It was the first trip to Bar Harbor for both of us. The location of this hotel is perfect - across the street from the harbor (most rooms have harbor views) - and within walking distance to everything that you need - restaurants, shops, whale watching and the... More 

Was this review helpful? Yes 4
chris torrey t, General Manager at West Street Hotel, responded to this review

Dear Sara W, I was pleased to read about your first experience in Bar Harbor, and that our property was able to provide great accommodations for this experience. Our roof top pool provides some of the best views in the downtown area, I like to think of our property as an “oasis” as mentioned in your review- we continuously strive... More 

connecticut
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 19, 2014

we reserved a room on the 4th floor for 3 reasons. 1-unobstructed view 2-noise from street 3-very strong fried seafood smells permeate the room. we reserved 2 notes. it is an expensive room. the room is on the 2nd floor. the view is a touristy outdoor 2 level seafood restaurant. the room is overwhelmed with the smell. you can clearly... More 

Was this review helpful? Yes 2
chris torrey t, General Manager at West Street Hotel, responded to this review

Dear hjlawdoc, I would like to apologize that your experience at the West Street Hotel was not up to expectations, we strive to provide 100% guest satisfaction. I would like to personally apologize that we fell short in our execution during your stay. Our oceanfront rooms are located on the second, third and fourth floors- we try to accommodate all... More 

Bangor, Maine
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

This is a very nice hotel, with friendly staff. A very nice roof top pool with drink service. The pool has an excellent view of the ocean. The rooms were very clean and the room we chose had a balcony. Just a short walk through downtown Bar Harbor for breakfast in the morning. We will definitely stay again.

Was this review helpful? Yes
chris torrey t, General Manager at West Street Hotel, responded to this review

Dear GracieF2009, I would like thank you for taking the time to provide such a great review regarding your recent stay at the West Street Hotel. Your review is direct and to the point, I am very pleased to hear that you enjoyed your accommodations, the location, and the view. We look forward to welcoming you back to the West... More 

Philadelphia, Pennsylvania
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 18, 2014 via mobile

The hotel is beautiful and comfortable I could live there. I didn't think the price was bad for a harbor view room compared to what you pay at other hotels. It is the center of all activity. The rooms are beautiful with nice furniture, spacious and you can enjoy your balcony. The 25 dollar resort fee isn't that bad. You... More 

Was this review helpful? Yes 1
chris torrey t, General Manager at West Street Hotel, responded to this review

Dear aweiss00, Thank you for your very kind words regarding your recent stay in Bar Harbor. We have a beautiful property and I am always happy to hear all of the guest feedback regarding the view and the accommodations. The title of your review says it all! I am pleased to hear that our guests, such as yourself, are able... More 

london
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

This is a beautifully appointed hotel with amazing rooftop pool and large well appointed rooms, and there is no doubt the best location in Bar Harbor ... HOWEVER, beware when it comes to your credit card. We booked online on a book and save rate with prepayment. Payment however was NOT taken and they looked for another CC on check... More 

Was this review helpful? Yes
chris torrey t, General Manager at West Street Hotel, responded to this review

Dear Chopper24, You have provided great constructive comments, feed back such as yours gives us the opportunity to correct these service errors that you encountered during your stay. This is not the level of service that our guests have come to expect and I would like to personally apologize that the service was not up to our high standards. I... More 

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