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West Street Hotel

Certificate of Excellence
50 West Street, Bar Harbor, Mount Desert Island, ME 04609
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West Street Hotel
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571 Reviews from our TripAdvisor Community

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Washington DC
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed December 7, 2015

My husband and I stayed here in late September 2015. The hotel is in a great location--right in the middle of everything--and is quite lovely. The room was well decorated and comfortable and had everything we needed (except good pillows, the pillows were synthetic and lumpy). Everything seemed to be new and clean. Service was friendly and prompt. Only downside... More 

Helpful?
Thank dicooley
West Hollywood, California
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 26, 2015

Friendly staff, comfy 5-star rooms with amazing views, a jaw-dropping rooftop pool area. Consider that it's located in the cutest town in the world and you have MAINE PERFECTION. Book a weekend here!!

Helpful?
Thank JohnnyRender_WeHo
chris torrey t, Manager at West Street Hotel, responded to this review

Dear JohnnyRender_WeHo, Thank you for sharing your recent experience with us. We are pleased that we were able to meet and exceed your expectations. Our team is always ready to serve and we hope to see you back here on your next visit to Acadia! Warm regards, Chris Torrey More 

CT
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

My husband and I did a couples get away last week of September till Oct1. We loved our room ( had a balcony overlooking the harbor). Everything was beautifully decorated and the amenities provided on each floor is wonderful. You can get bottled water, coffee, tea, hot chocolate, fruit (apples) and at night between 6-8pm cookies!! Staff is super friendly... More 

Helpful?
Thank LynnASun
chris torrey t, Manager at West Street Hotel, responded to this review

Dear LynnASun, I am thrilled to hear that you enjoyed your stay with us here at the West Street Hotel! We are so proud that with so many options in Bar Harbor that you stayed with us, nothing makes us happier. Glad you enjoyed all aspects of the hotel, with the modern rooms, roof top pool, and Paddy’s Pub we... More 

Portland, Maine
Level Contributor
117 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 21, 2015

Came here for our first night in Bar Harbor and loved everything about this space. It reminded me a lot of the Inn by the sea in Cape Elizabeth, how it had that "Maine" feel to it. lovely accommodations. The room was spotlessly clean and the robes were wonderful (if a little big). We didn't come across to many employees... More 

Helpful?
Thank Malcolm L
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Malcom L, Thank you for your recent review about your stay. We are happy to hear that you experienced great service, the great location, and the great views from our hotel. We take pride in providing great service to all of our guests and we are so happy to hear that you enjoyed everything that we work very hard... More 

Surrey, UK
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Wow what a surprise, such a lovely hotel in the centre of everything! We booked this hotel via the Internet & upgraded our rooms to an ocean view. We all loved everything about this place, from the style & quality of the furnishings to the great friendly service we received from the reception staff. The facilities are excellent & we... More 

Helpful?
Thank tonedunc
chris torrey t, Manager at West Street Hotel, responded to this review

Dear tonedunc, The title of your review says it all, we are so happy that you think very highly of The West Street Hotel. I think that you have highlighted all of the great amenities and services offered by the hotel and we are so happy to hear that you enjoyed a great Maine hospitality experience. We hope that if... More 

Sarasota, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 18, 2015

I was greeted upon arrival by Nichole Sargent who is the epitome of professional. Nichole's fantastic service and welcoming attitude really started my visit to West Street off in a positive, memorable way. The lobby décor is fresh and vibrant so between the ambiance and Nichole's attitude, I had renewed energy after a long day of travel. My room overlooked... More 

Helpful?
1 Thank 4NanMarie
chris torrey t, Manager at West Street Hotel, responded to this review

Dear 4NanMarie,, Thank you so much for your review! I am happy to learn of your wonderful staff experience and comfort during your stay. Our waterfront rooms are certainly breathtaking and we are honored to be able to share our premiere location with travelers to the "Downeast" area! We hope you are able to make it to the Bar Harbor... More 

Elizabethtown, Pennsylvania
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 17, 2015

We stayed two nights at the West Street Hotel in Bar Harbor. The Hotel was directly across from the harbor and right downtown, within walking distance of shopping and restaurants. Our 3rd floor room provided an excellent view of the harbor. There was a small balcony where we could have sat and watched the activity, but it was a little... More 

Helpful?
Thank Douglas E
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Douglas E, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property- as mentioned in your review. We thank you for your kind words regarding your stay! If your travels bring you back to the... More 

San Diego
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 15, 2015

The West Street hotel has it all. Location is superb right in the heart of town. The hotel is clean, well appointed, and the employees are friendly and go out of their way to help guests. The rooms are really nice and the beds are super comfortable. The views from the balconies are out of this world. Having a ton... More 

Helpful?
Thank Commodore99
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Commodore99, Thank you for letting us know we exceeded your expectations. Clean rooms, comfortable beds, beautiful views, and outstanding customer service are the hallmarks of a stay at the West Street Hotel. We look forward to welcoming you back soon! With Warm Hospitality, Chris Torrey More 

York, Pennsylvania
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 14, 2015

We stayed for 4 nights and enjoyed every minute. Each and every member of the staff was friendly and helpful. The coffee, water , fruit & cookies at the refreshment station on each floor was clean & well stocked. The entire hotel was immaculately clean. Bedding was very comfortable and the spacious bathroom was luxurious. We had breakfast delivered &... More 

Helpful?
Thank Barb B
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Barb B, We are fortunate enough to read predominately positive reviews on our TripAdvisor account. Each and every one is truly appreciated as a reminder of why we all do what we do at the West Street Hotel. Your review, in particular, made a strong impression. Your understanding of what we have been striving to accomplish at the West... More 

Toms River, New Jersey
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 10, 2015

First off, after having an extremely negative experience at the Holiday Inn Bar Harbor in which I ended up leaving that hotel with the obnoxious front desk personnel (most specifically Kaitlyn) acting unprofessional and telling my wife and I that they were going to charge us for a night because we had violated their cancellation policy (see recent Yelp review)... More 

Helpful?
Thank Robert C
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Robert C, Thank you for sharing your recent experience at the West Street Hotel. We are always excited to receive positive guest reviews, and as a new property we take each customer experience very seriously. We are constantly striving to improve based upon our guests’ ideas and opinions. Hearing that your stay was enjoyable is very rewarding for our... More 

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