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West Street Hotel

Certificate of Excellence
50 West Street, Bar Harbor, Mount Desert Island, ME 04609
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1 room 1 guest
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West Street Hotel
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548 Reviews from our TripAdvisor Community

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Traveler rating
    390
    111
    29
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134
316
8
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Short Hills, New Jersey
Level Contributor
97 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our family of 4 stayed in a fifth floor harbor view premium king room. The convenience of the location, views of the harbor, well decorated room and common areas, over-sized bathroom, helpful staff at the front desk, well-stocked pantry, and the laundry facilities all made our stay perfect. We will stay here every time we visit Bar Harbor.

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New York City, New York
Level Contributor
81 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We looked at a bunch of hotels but a friend who lived up here highly recommended this new (2012) property over the Bar Harbor Inn across the street. The location is superb....right on the water, walking distance to everything and only a few minute drive to Acadia. The decor is great, rooms are spacious and very nice. Very comfortable bed,... More 

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Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This was our first stay in West Street Hotel, though our eighth BH stay in the last ten years. Hands down, this lovely hotel was the best lodging experience ever. The staff is attentive and professional. Rooms are comfortable and clean. Fresh brewed coffee and teas and cookies and fruit are continually available for guests. Parking is easy, allowing us... More 

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Level Contributor
12 reviews
3 of 5 stars Reviewed 5 days ago NEW

As was our experience with the Harborside Hotel (also owned by Opal Group), we were frustrated upon arrival by learning that we had booked the wrong room type despite having been very specific about what wanted with the staff while making the reservations. To be fair, Nichole, the assistant manager, handled the situation quickly and very kindly. However, for such... More 

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Tallmadge, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Planned this stay months in advance. Paid $1500.00 for three nights stay. Flight was cancelled due to bad weather (severe storms). All other flights full! Called hotel to reschedule stay. Was told no reschedule, no refund, no partial refund, TOTAL LOSS! Since I was still at the airport I offered proof that flight was cancelled and no other options available... More 

Was this review helpful? Yes 1
Providence, Rhode Island
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

My family was so happy to enjoy another week-long stay at this hotel. It didn't hurt that we had a week of beautiful weather so we were able to make great use of the roof-top pool (adults only) each afternoon after hiking in Acadia. This is our fourth visit to this hotel. Two couples joined us this summer and loved... More 

Was this review helpful? Yes 1
chris torrey t, Manager at West Street Hotel, responded to this review

Dear sle3364, Many thanks for your feedback and your continued patronage. I am pleased that we continue to meet your expectations. Further, your recognition of Nichole!! We take pride in resort staff, and always strive to provide service that matches the amenities and accommodations we offer. We appreciate your repeat visits and look forward to hosting you again for your... More 

Woodbridge, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights and I wished we could have stayed longer. The hotel is lovely, comfortable beds and a great bathroom. Location on West Street in the middle of downtown. Some reviewers complained of street noise, but with the patio door closed we did not hear any street noise. We stayed on the waterfront side, it was nice to... More 

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear Kathleen K, I appreciate your kind review and the many nice things you mentioned about the West Street Hotel. We strive to offer impeccable guest service and I was pleased to read we are on the right track. We look forward to when you all return for another visit. With Warm Hospitality, Chris Torrey More 

Eldersburg, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Large pool / hot tub were across the street at other facility. Long street walk in your robe. But, do walk over there. There's an extensive promenade that takes you to island you'll see people walking to. That's right, you walk to it in low tide, & walk back before high tide makes it tricky:)) There's a side building and... More 

Was this review helpful? Yes
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Dante L, Many thanks for your visit to the West Street Hotel and your compliments regarding our property. We take pride in providing Maine hospitality and the highest standards of service possible. I am pleased that we met your expectations in this regard. Thank you again for your patronage and feedback. Warm regards, Chris Torrey More 

2 reviews
3 of 5 stars Reviewed 1 week ago

The rooms are very nice and modern and the location is great. However, the hallway noise is loud. The doors are are very noisy when open and shut and I constantly heard the slamming of doors while I was trying to sleep. There is even a portion of the hallway with no carpeting for some reason (just a metal floor)... More 

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear fifidale, I truly apologize if your experience at the West Street Hotel was unfortunate. Our goal at the West Street Hotel is to provide the highest quality and equitable service throughout all aspects of our resort. We regret that you felt we fell short in this endeavor. Guest satisfaction is the backbone of our resort and is the key... More 

New York City, New York
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

We literally just left the hotel 45 minutes ago but we loved it so much I wanted to make sure we wrote a review when it was fresh in our minds. We stayed at the West Street Hotel for 3 nights with our 14 year old son. We were traveling with another family who has two girls, aged 12 and... More 

Was this review helpful? Yes
chris torrey t, Manager at West Street Hotel, responded to this review

Dear APNYNY, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property- as mentioned in your review. We thank you for your kind words regarding your stay! If your travels bring you back to the Bar... More 

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