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West Street Hotel

Certificate of Excellence
50 West Street, Bar Harbor, ME 04609
Hotel amenities
West Street Hotel
Best prices for: 1 room 1 guest
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Ranked #11 of 41 Hotels in Bar Harbor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
DBCOM_87 Moncton, Canada
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473 reviews from our community

Traveler rating
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107
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Moncton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, amazing location, and great service! This is the perfect little weekend getaway place for me and my wife. Best part about this hotel is that you're within walking distance of everything down town.

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Visited in summer 2014. Enjoyed the balcony overlooking the water, rooftop pool, warm chocolate chip cookies and coffee selections, heated outdoor seating at Paddy's, and the location convenient to everything. Planning a trip back soon.

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Indianaolis
Top Contributor
74 reviews 74 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 22, 2015

I stayed here with my pregnant wife. The decor is nautical and its well done. The hotel is connected to an irish pub so thats convenient. Bar Harbor is very expensive but its checked off the bucket list. I am not sure I would go back to Bar Harbor but if I did I would stay at this hotel.

Was this review helpful? Yes 1
chris torrey t, Manager at West Street Hotel, responded to this review

Dear IndianaolisAlex, Thank you so much for taking the time to review the West Street Hotel. We certainly appreciate all guests’ feedback, and we are delighted to hear you knocked Bar Harbor off your bucket list! We pride ourselves on our premiere waterfront location, within steps of the many boutique shops and restaurants Bar Harbor has to offer. Thank you... More 

Maine
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2015

Had a great time staying here, as we booked it online before going. The rooms were clean, and the location was perfect for what we were looking for. Bar harbor is a very unique summer colony in Maine, and we will most definitely be re-visiting next summer.

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear Michelle L, Thank you so much for your review of the West Street Hotel! Your kind words towards the property are beautiful to read and we thank you for taking the time to share your experience! We look forward to welcoming your return during your next stay in Bar Harbor, Maine. Warm regards, Chris Torrey More 

mostwishful
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2015

We booked this hotel for a week for our 50th anniversary trip. We would definitely rate it as a 5 star except that on the first night we were placed in the dreaded room 425. I had already read a review stating that room was noisy, so I asked the front desk if that was the case. The young woman... More 

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear mostwishful, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property. We thank you for your kind words regarding your stay. If your travels bring you back to the Bar Harbor area, we hope to... More 

Naples, Florida
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 12, 2015

We booked this hotel only from seeing it online and boy, we were not disappointed. Our corner suite looked out on the main street and also onto the boat docks. We could watch all the activity right from any of our balconies. I would stay here again in a heartbeat!!

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear Karen R, You stayed in one of my favorite rooms! Our two bedroom suite does in fact provide some of the greatest views in the downtown area. I am thrilled to read about your experience at the West Street Hotel! Thank you for taking the time to review your experience and provide an excellent summary of our property. When... More 

Tampa Fl
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

I stay in dozens of hotels a year with good to excellent results but my experience at West Street Hotel was by far the most unpleasant I had ever dealt with and would not recommend to anyone. The individuals who operate this property do not keep their word nor care about the customer. It is all about maximizing the revenue... More 

Was this review helpful? Yes 2
chris torrey t, Manager at West Street Hotel, responded to this review

Dear DavidandKarenTampaFl, I would like to apologize that your experience at the West Street Hotel was not up to expectations, we strive to provide 100% guest satisfaction. I would like to personally apologize that we fell short in our execution during your stay. We try to accommodate all of our guest requests to the best of our availability, I certainly... More 

Portland, Maine
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed at the West Street Hotel for a weekend in October and had an absolutely wonderful experience. Every summer, we camp on MDI, but had never stayed in a hotel in Bar Harbor. We decided to head up for an autumn weekend away and chose West Street because they were running a good deal. I'm so glad we did... More 

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear amysaysom, We are pleased to hear that you enjoyed your stay with us, our roof-top infinity pool is a great area for guests over eighteen, making this a great couples retreat. I am pleased we were able to provide a true Maine, hospitality experience! If your travels bring you back to the Bar Harbor area, I hope that the... More 

Fort Lauderdale, Florida, USA
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 20, 2014

We stayed in a two bedroom corner suite with balconies overlooking the harbor. The hotel was clean, new and well above average. The hotel staff was extremely friendly and helpful. The hotel is literally in the middle of everything in the harbor. You can walk everywhere in town in just a few minutes. There was free coffee, water, cookies and... More 

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chris torrey t, Manager at West Street Hotel, responded to this review

Dear isclloyd, Thank you so much for taking the time to review the West Street hotel! We certainly appreciate all guests’ feedback, and are delighted to hear that you enjoyed all aspects of your stay. We pride ourselves on our premiere waterfront location, within steps of the many boutique shops and restaurants Bar Harbor has to offer. Thank you again... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

My husband and I stayed here at the end of June for a long weekend. We arrived mid afternoon to find no valet parking so we parked ourselves behind the hotel. Once we came inside no one was at the front desk. We had someone come out from behind, checked us in and told us we were probably parked in... More 

Was this review helpful? Yes 1
chris torrey t, Manager at West Street Hotel, responded to this review

Dear AmyJMN, You have provided great constructive comments, feedback such as yours gives us the opportunity to correct these service errors that you encountered during your stay. This is not the level of service that our guests have come to expect and I would like to personally apologize that the service was not up to our high standards. I hope... More 

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