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Verona Resort & Spa

188 Tumon Bay Road, Tumon, Guam 96913, Mariana Islands
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Verona Resort & Spa
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Ranked #16 of 20 Hotels in Tumon
A recent review
5 of 5 stars Reviewed March 18, 2015
Hyuna L
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77 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
5 of 5 stars Reviewed March 18, 2015

Verona resort have Hotspring spa at lobby. I visit with my friends for staying at spa. There are Hot sitz, presured sauna~~~ That was great ~!! I love it. Verona view was good and Spa also good~!! lol But, verona resort room was damp....

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Cairns, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 31, 2015

To start off with the positives, this hotel is in a great location in Tumon. Close to the airport, about a 5 min walk to Kmart which is open 24 hrs and you catch the red shuttle buses. Now onto the negatives; the hallways have this musty/mouldy smell. The room was small but ok (we had a room on the... More 

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Travelers are raving about these Tumon hotels

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2015

This hotel was the low point of our visit to Guam. Location was fine. Hotel is outdated and dirty. The carpets in the main hallways are stained and disgusting. Room is bare minimum and old and furniture is very uncomfortable. There was no coffee in our room just a few old bags of tea. There was not even a hotel... More 

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Guam
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 16, 2015

The former Starwood was reopened two years ago after more than a decade of being shuttered, and its been refurbished as the Verona Resort and Spa. The location is great, only a few minutes from the airport and in the middle of Tumon. The view from its windows and balconies is impressive. However, every expense was spared in the refurbishment.... More 

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 3, 2015 via mobile

Room - super noisy. You can even hear TV and people conversation from next door/wall. Water leakage in the bathroom. Cal front desk 3 times - no actions at all from hotel service. Always humid in the room. Don't know why. Bed and pillow - uncomfortable. Look just like never change in last 30 years. Wifi - very weak Wifi... More 

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Taipei, Taiwan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

I was a bit skeptical about the hotel, when I was recommended since i read some negative reviews on line, after three night of staying, I must say the hotel was not the same to what i read. The room has newly renovated, it has a beautiful and awesome view!!! Prefect services. Food was above average, room was huge and... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 31, 2014 via mobile

There's really nothing good to say about the hotel! I had to be moved to another room because the toilet was broken. You have to pay $15 for breakfast. There were a ton of ants in my room and you would think being on the 10th floor you wouldn't have to worry about that problem. When I told the staff... More 

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Taipei, Taipei, Taiwan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

Awesome ocean plus city view!! Prefect service! Food was above average and really suprised me. Room was very huge n clean with new deco. Great lacation (close to the landmark-I LOVE GUAM). walking distance to K-mart. I sure will visit it again soon.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Verona Resort Guam is Very friendly,kindly,beautiful ! I like Verona Resort Guam very much ! So I will come back again!It is a excellent resort! Verona Resort Guam give me very good experience! Thank you !

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 21, 2014 via mobile

I stay here in this hotel in 2013 of May. The service and cleanliness of the rooms; were a lot better. Now the lobby looks horrible and elevators is dirty and not to mention front desk staff aren't very pleasant or helpful. They advertise rooms on the internet and it looks beautiful. But when you actually check in its just... More 

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Amenities